Top 10 CSG Xponent Alternatives & Competitors

Top 10 Alternatives to CSG Xponent Recently Reviewed By G2 Community

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Adobe Experience Manager
By Adobe
4.2/5
(548)
Product Description
Adobe Experience Manager helps you create, manage, and optimize digital customer experiences across every channel, including web, mobile apps, digital forms, and communities.
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Reviewers say compared to CSG Xponent, Adobe Experience Manager is:
More expensive
Categories in common with CSG Xponent:
Customer Communications Management
Digital Experience Platforms (DXP)

Totango
By Totango
4.3/5
(1,146)
Product Description
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.
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Reviewers say compared to CSG Xponent, Totango is:
Slower to reach roi
Categories in common with CSG Xponent:
Experience Management
Customer Data Platform (CDP)
Customer Journey Analytics

Twilio Segment
By Twilio
4.5/5
(563)
Product Description
Segment is a customer data platform that helps every team access clean and reliable customer data to make real-time decisions, accelerate growth, and personalize experiences. Today, over 20,000 companies across 70+ countries use Segment, from fast-growing businesses like Instacart, Peloton, and Bonobos to some of the world’s largest organizations like Levi’s, Intuit, and FOX. With Segment, companies can connect and activate reliable first-party data across 300+ marketing, analytics, and data warehousing tools.
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Reviewers say compared to CSG Xponent, Twilio Segment is:
Slower to reach roi
Easier to set up
Categories in common with CSG Xponent:
Customer Data Platform (CDP)
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ChurnZero
By ChurnZero
4.7/5
(1,564)
Product Description
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.
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Reviewers say compared to CSG Xponent, ChurnZero is:
Slower to reach roi
Better at support
Categories in common with CSG Xponent:
Experience Management
Customer Journey Analytics

Insider One
By Insider One
4.8/5
(1,295)
Product Description
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience for 2,000+ customers, helping teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement.
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Reviewers say compared to CSG Xponent, Insider One is:
Easier to set up
Better at support
More usable
Categories in common with CSG Xponent:
Customer Data Platform (CDP)
Customer Journey Analytics

Klaviyo
By Klaviyo
4.6/5
(1,178)
Product Description
Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions.
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Reviewers say compared to CSG Xponent, Klaviyo is:
Easier to set up
Categories in common with CSG Xponent:
Customer Data Platform (CDP)
Customer Journey Analytics

Dotdigital
By Dotdigital
4.4/5
(1,163)
Product Description
Customer data platform and cross-channel marketing automation for SMEs, retailers, and big brands.
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Reviewers say compared to CSG Xponent, Dotdigital is:
Slower to reach roi
Categories in common with CSG Xponent:
Customer Data Platform (CDP)
Customer Journey Analytics

Iterable
By Iterable
4.4/5
(767)
Product Description
Iterable empowers growth marketers to create world-class user engagement campaigns throughout the full lifecycle, and across all channels. Marketers segment users, build workflows, automate touchpoints, and test strategies at scale without engineering support.
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Reviewers say compared to CSG Xponent, Iterable is:
Slower to reach roi
Categories in common with CSG Xponent:
Customer Data Platform (CDP)
Customer Journey Analytics

WebEngage
By WebEngage
4.5/5
(743)
Product Description
WebEngage is a user engagement and retention platform that helps you unify customer data, execute marketing campaigns, and track performance.
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Reviewers say compared to CSG Xponent, WebEngage is:
Slower to reach roi
Easier to set up
Categories in common with CSG Xponent:
Customer Data Platform (CDP)
Customer Journey Analytics

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