--- title: Crexendo Reviews meta\_title: 'Crexendo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 356 reviews by the users' company size, role or industry to find out how Crexendo works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 356 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Crexendo Reviews & Product Details Visit Website Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device. * * * Product Website Crexendo Seller [Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions) Discussions [Crexendo Community](https://www.g2.com/products/crexendo/discuss) Solution Type All-in-One Overview by Jon Brinton Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) ## Crexendo Integrations (9) What do users say about integrations? Verified by Crexendo [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keap ](https://www.g2.com/products/thryv-keap/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SugarCRM ](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") AL Verified User in Legal Services Small-Business (50 or fewer emp.) 9/16/2025 "Easy Implementation, excellent consumer service, quality product" 5/5 What do you like best about Crexendo? The process started with consulting with our sales representative Kimberly. Our office was coming from a hybrid VOIP and traditional phone system. We were concerned about implementation and employee user learning curve. There were other competitors, some less expensive, some more expensive. However, it seemed like Crexendo had a balanced mix of features and support that fit what we were looking for. Kimberly has been very responsive to email communications and ensure any last minute changes to the service agreement were reflected timely. Our implementation specialist Karoline was very communicative and helped push things through in a timely manner once we were ready to pull the trigger. It was very helpful to be assigned to one implementation specialist to help iron out the kinks while we setup. We had some specific needs on how we wanted to setup our incoming vs. outgoing faxes. It took a few tries to get everything ironed out. However, I was very pleased with how receptive the Crexendo team was to ensure everything was setup the way we wanted. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Crexendo allows you to make calls via dedicated VOIP phone, mobile, or in Chrome. I have found that some callers may find it difficult to hear me when I am using Chrome vs. mobile app. However this could be due to limitations of the computer microphone. Admittedly I am still fairly new to the ecosystem so I cannot prove a fair assessment of any negative aspects that may manifest over time. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Ease of deployment of devices moving from traditional phones to VOIP. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Donna C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna C.") DC Donna C. Office and Project Manager Small-Business (50 or fewer emp.) 1/14/2026 "Exceptionally Easy to Use from Day One" 5/5 What do you like best about Crexendo? The system is very easy to use and the representative was very helpful. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Honestly, I have been using the system for 3 weeks and there is nothing that I dislike. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? We went from a office setting to a remote setting so employees would not use their personal telephone numbers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Davien F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Davien F.") DF Davien F. IT Mid-Market (51-1000 emp.) 12/10/2025 "Effortless Setup and Outstanding Customer Support" 5/5 What do you like best about Crexendo? I love the ease of use and endless features for all employees. Also it was a quick an easy implementation and integration of the users on my end. One of the number one things is the customer support there is never long wait times. Knowing the frequency of the use i am completely satisfied with the product and the team. Review collected by and hosted on G2.com. What do you dislike about Crexendo? One downside i have noticed is that the user has to open the app after a week Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? It helps integrates all employees into one system and the ease of use and the ability to actually seeing the remote access and setup is awesome! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Darci S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darci S.") DS Darci S. Manager/owner Small-Business (50 or fewer emp.) 4/15/2026 "Easy-to-Use Phones with Great Customer Support" 5/5 What do you like best about Crexendo? The phones are easy to use, and the customer support throughout the process is great! Review collected by and hosted on G2.com. What do you dislike about Crexendo? I wish they included dashes when numbers pop up. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? The ease of connecting phones between our tow business locations makes communication much simpler. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Robin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin T.") RT Robin T. Finance Director Small-Business (50 or fewer emp.) 1/13/2026 "Seamless Experience Across Mobile and Desktop" 5/5 What do you like best about Crexendo? You can use it in the app on your phone, or on your desktop computer! Review collected by and hosted on G2.com. What do you dislike about Crexendo? I have not updated my voicemail from the generic message. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Remote employees no longer need to use their personal cell phones. The office manager can now transfer calls to remote employees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Todd F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd F.") TF Todd F. Owner Small-Business (50 or fewer emp.) 8/18/2025 "Christian Brothers Automotive well pleased with Crexendo" 5/5 What do you like best about Crexendo? We have been very pleased with the responsiveness that our rep, Kiloh Smith, has given us any time we've had a question or needed any help. Personal attention is more important than ever and he has delivered. Thank you. We switch to Crexendo a few years ago when we needed a new system. The integration was very smooth and the system is easy to use. It has many more features than the old system and we haven't had to deal with any "bugs". Review collected by and hosted on G2.com. What do you dislike about Crexendo? As far as I can see there are no dislikes at this time. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? I wanted to get away from the land phone systems and have an internet based phone system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Karlee V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karlee V.") KV Karlee V. Marketing Director 2/11/2026 "Effective Phone System with Caller ID Challenges" 4/5 What do you like best about Crexendo? I like the different options that Crexendo offers. It assists with all phone systems and records calls for our records and QA. Review collected by and hosted on G2.com. What do you dislike about Crexendo? I don't like the overwhelming number of spam calls we receive, and it's frustrating that our caller ID shows as spam when we call clients. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Crexendo assists with all our phone systems and records calls for our records and QA. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RS Rodney S. IT Manager Mid-Market (51-1000 emp.) 6/23/2025 "Easy VOIP transition" 5/5 What do you like best about Crexendo? Crexendo is a cloud based platform and is very easy to manage. We were transitioning our network and voice services and using Crexendo made it easy and seamless to provide VOIP services with minimal disruption to day to day operations. The VIP Portal is easy to use and managing users and their devices are done with ease. Review collected by and hosted on G2.com. What do you dislike about Crexendo? I disliked that we had hardware or headsets for our users that weren't compatible with Crexendo's system. After weeks of troubleshooting we found that the headsets we already had from our previous system weren't quite compatible so we had to purchase new headsets for everyone. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Crexendo is solving our workforce issues with having remote users. Not everyone is in the office these days and the ease of deployment for getting someone up on the Crexendo phone system is quick and easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tanner R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanner R.") TR Tanner R. City Administrator Small-Business (50 or fewer emp.) 12/10/2025 "Cutting-Edge Tech Backed by Expert Support" 5/5 What do you like best about Crexendo? Modern technology and incredibly helpful and knowledgeable people. Carol is absolutely the best and most caring account manager we have and Tammy was incredible during our setup. Review collected by and hosted on G2.com. What do you dislike about Crexendo? This survey requires an input for this question, otherwise I'd say "n/a". Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Clear voice lines, auto attendant to better direct customers we serve, lack of voicemail. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![John N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John N.") JN John N. IT Director Mid-Market (51-1000 emp.) 9/13/2025 "Start to finish - very helpful team made for a painless implementation." 5/5 What do you like best about Crexendo? The immediate follow-up to questions I had and issues that arose by Mary Jenkins and Carol Kloss allowed me to make decisions quickly and move forward. Review collected by and hosted on G2.com. What do you dislike about Crexendo? So far, nothing. Every aspect of managing our phone system has been improved without a single user complaint Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? We are a non-profit that provides diverse services to our clients. Getting our clients to the right service provider has always been a high maintenance operation. Crexendo has made management of that process simple and reduced the load on our IT staff and allowing individual teams to better manager their customer interactions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Crexendo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Crexendo ](https://www.g2.com/products/crexendo/discussions/new) GU Guest User • Last activity almost 3 years ago What is Crexendo used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-crexendo-used-for) [ View all Discussions ](https://www.g2.com/products/crexendo/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) Crexendo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,425) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,398) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-quo-quo) ##### ##### Crexendo Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Design Communications Strategy Development Personalization Inbound Identification [ View More Features ](https://www.g2.com/products/crexendo/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,425) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/crexendo/competitors/alternatives) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Contact Center](https://www.g2.com/categories/contact-center)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which mobile backend service provides the best real-time database and push notification capabilities?](https://www.g2.com/discussions/which-mobile-backend-service-provides-the-best-real-time-database-and-push-notification-capabilities)[What is the best PDF editor for document collaboration?](https://www.g2.com/discussions/what-is-the-best-pdf-editor-for-document-collaboration)[What are the highest rated pharmacy management systems for pharmacies needing to go live in under 60 days?](https://www.g2.com/discussions/what-are-the-highest-rated-pharmacy-management-systems-for-pharmacies-needing-to-go-live-in-under-60-days) [Top-rated cloud compliance tools for large enterprises](https://www.g2.com/discussions/what-are-the-top-rated-cloud-compliance-tools-for-large-enterprises)[What retail media tools have the best automated bidding and campaign optimization for brands managing high-SKU catalogs where manual bid management is not realistic?](https://www.g2.com/discussions/what-retail-media-tools-have-the-best-automated-bidding-and-campaign-optimization-for-brands-managing-high-sku-catalogs-where-manual-bid-management-is-not-realistic)[Pros and Cons Details](https://www.g2.com/products/crexendo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)