--- title: Crexendo Reviews meta\_title: 'Crexendo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 356 reviews by the users' company size, role or industry to find out how Crexendo works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 356 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Crexendo Reviews & Product Details Visit Website Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device. * * * Product Website Crexendo Seller [Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions) Discussions [Crexendo Community](https://www.g2.com/products/crexendo/discuss) Solution Type All-in-One Overview by Jon Brinton Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) ## Crexendo Integrations (9) What do users say about integrations? Verified by Crexendo [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keap ](https://www.g2.com/products/thryv-keap/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SugarCRM ](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Elijah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elijah S.") ES Elijah S. Business Manager Small-Business (50 or fewer emp.) 3/17/2025 "Great service" 5/5 What do you like best about Crexendo? Crexendo is great because they offer a more personal level of service than most VOIP companies, and have been quickly accessible when we needed help. Our sales rep Carol is also very responsive and friendly, quick to serve when we need a new unit, or a replacement. Review collected by and hosted on G2.com. What do you dislike about Crexendo? The only downside is that it does not integrate with our CRM, but it does integrate with most others. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? We need a professional business number with multiple lines that enables us to catch every call and we're achieving that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Iva D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iva D.") ID Iva D. Owner Small-Business (50 or fewer emp.) 4/22/2025 "Very detailed and worked hard answer my questions" 5/5 What do you like best about Crexendo? Easy to work with on the app, including texting. Wave file to email. Carrying one phone around with personal # and business #. Carol is excellent, helping with the App questions and how I can better connect with my clients and potential. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Nothing I can think of at this time. Just glad its completed. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? One phone with two # numbers. Carrying around anywhere. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Stacy D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy D.") SD Stacy D. Bookkeeper Mid-Market (51-1000 emp.) 5/21/2025 "Happy with Customer Service, Sales and Ease of Use" 5/5 What do you like best about Crexendo? The prices were very competitive and anytime we have questions or problems we get them resolved within 24 hours. Review collected by and hosted on G2.com. What do you dislike about Crexendo? So many options that we are probably only using 30% of the capability of our phone system. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? No fax machine needed to fax or receive faxes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") EG Verified User in Government Administration Mid-Market (51-1000 emp.) 5/13/2025 "Crexendo provides outstanding service" 5/5 What do you like best about Crexendo? We’ve been using Crexendo as our telecom provider for our Contact centers for over 8 years. In that time, our Crexendo account manager (Lorena Rankin) has provided outstanding support and has directly contributed to the success of our hosted contact center offerings. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Nothing glaring. Due to the complexity of some of our requirements it sometimes takes longer than usual for proposal quotes. But Lorena and Crexendo always get us what we need! Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Providing us with on prem and cloud based UCS for outsourced contact centers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Information Technology and Information Security Manager Mid-Market (51-1000 emp.) 2/7/2025 "Crexendo for Business" 5/5 What do you like best about Crexendo? The staff, especially Carly Uehlein. The ease of use of the webportal. The price is also excellent for the business budget. Crexendo's uptime holds well. Review collected by and hosted on G2.com. What do you dislike about Crexendo? I have to say you need to get a better SLA. The 24 hr turn around on items that I should be able to do my would be helpful. Other then that, there is nothing to dislike. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Cost reduction, Theresa Weitzel did a great job bringing the team together to explain where we were at in terms of contract and how they could help us reduce costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JS Jay S. Chief Information Officer Mid-Market (51-1000 emp.) 11/4/2024 "Enterprise Phone System at a Fraction of the Cost." 5/5 What do you like best about Crexendo? We are still fairly new to the Crexendo platform, however, the people made this an easy decision. From the very first stages of information gathering to implementation, their response times and professionalism are wonderful. We have been with carriers before where once the sales process is done, you are just a number to them but not with Crexendo. The implmentation of the system so far has been one of the smoothest and easiest to intergrate. Review collected by and hosted on G2.com. What do you dislike about Crexendo? At this time, the only downside has been that we did not switch to them sooner. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? They are replacing an old out of date phone system that has been a nightmare to manage. The new features our users are receiving with the product, put our orginzation into the 21st century and everyone is excited. Call quality has been increased as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Peter A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter A.") PA Peter A. HR, Administrator, Front office Manager Small-Business (50 or fewer emp.) 3/24/2025 "They made the transition so easy and were so very helpful every step of the way!" 5/5 What do you like best about Crexendo? The system is easy to use and the support you get is amazing. Review collected by and hosted on G2.com. What do you dislike about Crexendo? At this time there are not any dislikes and the items that had any issues were quickly resolved. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Crexendo solved our problems with being able to have a way for customers to leave a voicemail if we cannot answer the phone. This has allowed us to have better customer service available for our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rene S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rene S.") RS Rene S. ASSISTANT MANAGER. Automotive Small-Business (50 or fewer emp.) 8/11/2025 "CAROL KLOSS IS SO EASY TO WORK WITH AND IS JUST ALL AROUND AMAZING :)" 5/5 What do you like best about Crexendo? NO MORE ROBO CALLS!! NO MORE WASTED TIME ANSWERING THE PHONE WITH NO ONE ON THE OTHER SIDE!! Review collected by and hosted on G2.com. What do you dislike about Crexendo? NOTHING, HONESTLY. CREXENDO IS AWESOME!!!!!! Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? CREXENDO PREVENTS WASTED TIME WITH ROBO CALLS. IT'S SO EASY TO USE. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic Review from User Profile BN Blake N. IT Manager Mid-Market (51-1000 emp.) 12/26/2024 "Crexendo Voip Services" 5/5 What do you like best about Crexendo? Crexendo has been a very reliable phone platform for us to be on. Now we are going through a conversion to their new cloud system and Carly has been above and beyond helpfull in getting us all the services we need. Carly has also been very helpfull in getting our faxing figured out and brings in extra resources with the answers to my questions. Review collected by and hosted on G2.com. What do you dislike about Crexendo? The old system has limitations that do not exist in the cloud platform so we are very excited to move to the new platform. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? New cloud platform will solve some issues with tracking down where calls landed in oursystem when an unexpected error occurs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Executive Office](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Executive Office") AE Verified User in Executive Office Small-Business (50 or fewer emp.) 4/16/2025 "Willing to go the extra mile" 5/5 What do you like best about Crexendo? The interactions that I have had with my implementation specialist, Jeannie Erli and my account consultantant Carrie Snell have been A+. CCrexendo is very lucky to have them both on their team. They have gone above and beyond for me. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Persoanlly, I have had some technical issues that have been challenging to fix. Althugh the team has tried to make things right, it has not always gone smoothly. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? I am able to manage phones for my clients while providing them with mobile solutions to run their business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Crexendo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Crexendo ](https://www.g2.com/products/crexendo/discussions/new) GU Guest User • Last activity almost 3 years ago What is Crexendo used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-crexendo-used-for) [ View all Discussions ](https://www.g2.com/products/crexendo/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) Crexendo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,425) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,398) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-quo-quo) ##### ##### Crexendo Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Design Communications Strategy Development Personalization Inbound Identification [ View More Features ](https://www.g2.com/products/crexendo/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,425) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/crexendo/competitors/alternatives) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Contact Center](https://www.g2.com/categories/contact-center)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which mobile backend service provides the best real-time database and push notification capabilities?](https://www.g2.com/discussions/which-mobile-backend-service-provides-the-best-real-time-database-and-push-notification-capabilities)[What is the best PDF editor for document collaboration?](https://www.g2.com/discussions/what-is-the-best-pdf-editor-for-document-collaboration)[What are the highest rated pharmacy management systems for pharmacies needing to go live in under 60 days?](https://www.g2.com/discussions/what-are-the-highest-rated-pharmacy-management-systems-for-pharmacies-needing-to-go-live-in-under-60-days) [Top-rated cloud compliance tools for large enterprises](https://www.g2.com/discussions/what-are-the-top-rated-cloud-compliance-tools-for-large-enterprises)[What retail media tools have the best automated bidding and campaign optimization for brands managing high-SKU catalogs where manual bid management is not realistic?](https://www.g2.com/discussions/what-retail-media-tools-have-the-best-automated-bidding-and-campaign-optimization-for-brands-managing-high-sku-catalogs-where-manual-bid-management-is-not-realistic)[Pros and Cons Details](https://www.g2.com/products/crexendo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)