--- title: Crexendo Reviews meta\_title: 'Crexendo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 356 reviews by the users' company size, role or industry to find out how Crexendo works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 356 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

# Crexendo Reviews & Product Details

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Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device.

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Product Website
Crexendo
Seller
[Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions)
Discussions
[Crexendo Community](https://www.g2.com/products/crexendo/discuss)
Solution Type

All-in-One

Overview by
Jon Brinton

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/crexendo/pricing)

## Crexendo Integrations
(9)

What do users say about integrations?

Verified by Crexendo

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Sales Hub

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Keap

](https://www.g2.com/products/thryv-keap/reviews)[

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Microsoft Dynamics 365 Connector

](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SugarCRM

](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[

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Zendesk for Customer Service

](https://www.g2.com/products/zendesk-for-customer-service/reviews)[

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Zoho CRM

](https://www.g2.com/products/zoho-crm/reviews)

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 ![Marshall W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marshall W.")
MW

Marshall W.

Manager

Small-Business (50 or fewer emp.)

2/4/2025

"Very nice product and the support team is very responsive!"

5/5

What do you like best about Crexendo?

I have had an extremely positive experience starting with the sales process and now through implementation. I have sent a variety of questions and requests to their customer support team and they replied and/or addressed my questions in a very timely manner. The system we purchased is virtually plug and play! The ease of use of all of their features almosts seems too easy making me second guess if I am overlooking something. They have made integrating their product and service into our business very seemless. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Honestly I do not have any dislikes to mention at this point and time. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

We have had many pain points with our previous phone system and Crexendo's VOIP solution is now allowing us to utilize many features that we did not have previously. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

ME

Mark E.

CFO

Small-Business (50 or fewer emp.)

6/2/2025

"Service is Great, but Customer Service is Outstanding"

5/5

What do you like best about Crexendo?

I like the ability to load a app onto my personal phone so that I can take office calls while on the go. Recently I interacted with Sr. Account Executive Carly Uehlein who provided superior support and quick feedback to get major changes to our account made quickly and accurately. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Sometimes there are too many options and figuring out how to best set personal features can be confusing. I find it to not be user friendly from a setup perspective at times. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Crexendo is solving the problem of having a dedicated office phone which one can take with you while traveling without the need for another travel device/phone. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![angie r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "angie r.")
AR

angie r.

HR Manager

Small-Business (50 or fewer emp.)

7/1/2025

"Crexendo Review"

5/5

What do you like best about Crexendo?

Crexendo has been an extremely easy platform to understand, and the onboarding and implementation process was seamless. Jon Butts, our representative, was knowledgeable and supportive throughout the entire process. He guided us every step of the way, making the transition flawless. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

we have found no downsides at the moment. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

This is our primary phone communication system Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

TS

Teresa S.

Accounting Supervisor

Small-Business (50 or fewer emp.)

8/25/2025

"Great quality and service"

5/5

What do you like best about Crexendo?

The quality of the service is great. Everyone we have dealt with has been great. Jon Butts was very helpful from the very beginning. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Do not have a dislike with Crexendo at all. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

We have very poor quality with our previous provider. Review collected by and hosted on G2.com.

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10/2/2025
Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

8/5/2025

"Best Move Into the 21st Century!"

5/5

What do you like best about Crexendo?

The Crexendo phone system is incredibly convenient and easy to use, especially when out of the office or working remotely. Tech Support is always available and very helpful! You can customize endless settings and it's easy to get the hang of. Carrie Snell & Kyle Grier have gone above and beyond! Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

There is nothing I dislike about Crexendo. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Ease of communications with clients and internally. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Individual & Family Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Individual & Family Services")
UI

Verified User in Individual & Family Services

Small-Business (50 or fewer emp.)

11/3/2025

"Excellent Support, But Connectivity Needs Improvement"

5/5

What do you like best about Crexendo?

Live support and quick resolution times. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Frequent outages and connectivity issues. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Crexendo Web Phone eliminates manual dialing inefficiencies. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
AA

Verified User in Automotive

Small-Business (50 or fewer emp.)

6/11/2025

"Better phones and service than my previous web phone supplier"

5/5

What do you like best about Crexendo?

I like that the phones just work and if there is a rare problem the customer service is prompt and effective. Install was easy. Much easier transition than the previous supplier. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Have to try hard to find a dislike... The texting system is a smidge clunky but works. Would like to be able to separate out the contact list from the shared speed dial. Small things that are still way better than my previous service. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Calling and texting from the main company number for a great price. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Museums and Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Museums and Institutions")
UM

Verified User in Museums and Institutions

Small-Business (50 or fewer emp.)

12/18/2025

"Far Superior to Other Phone Services"

5/5

What do you like best about Crexendo?

It is far superior than other phone services our organization has used. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

We have not encountered anything we dislike about Crexendo. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Communications with vendors, fellow staff, and customers. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

7/11/2022

"Excellent service and great support team!"

5/5

What do you like best about Crexendo?

Crexendo affords our company the flexibility of utilizing our phone from just about anywhere. Support is easy to reach. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

I have not run into any problems with Crexendo. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

They make it simple for our company to take advantage of our phone lines with easy to use phones and training support. Review collected by and hosted on G2.com.

Show More

8/19/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

4/3/2025

"WOnderful company to work with and received get support."

4.5/5

What do you like best about Crexendo?

Over all support from the company itself. Great group of people and very responsive. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Third party support provided to conduct installation. Installer was not prepared to conduct work. Did not have right tools for the job(s). Unfamiliar with the equipment which was not a telephone. This would be the fax integration and paging systems Fax integration was installed by me and I am still working on the paging systems. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Brought us in compliance with multiline telephone laws and regulations. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Crexendo? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Crexendo
](https://www.g2.com/products/crexendo/discussions/new)

GU

Guest User
•
Last activity almost 3 years ago

What is Crexendo used for?

0 Upvotes

2

[
Join the conversation
](https://www.g2.com/discussions/what-is-crexendo-used-for)

[
View all Discussions
](https://www.g2.com/products/crexendo/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

13 months

### Average Discount

7%

[
View More Pricing Information
](https://www.g2.com/products/crexendo/pricing)

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##### 
##### Crexendo Features

Basic Communication

Phone Calls

Video Calls

Instant Messaging

Advanced Features

Hold Music

Automated Attendants

VOiP Number

Access

Software Pairing

Browser Extension

Design

Communications Strategy Development

Personalization

Inbound Identification

[
View More Features
](https://www.g2.com/products/crexendo/features)

## Top-Rated Alternatives

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##### Categories on G2

[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)

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