--- title: Crexendo Reviews meta_title: 'Crexendo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 356 reviews by the users' company size, role or industry to find out how Crexendo works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 356 scale: '5' date_modified: '2026-08-08' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Crexendo Reviews **Vendor:** Crexendo Business Solutions **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.9/5.0 **Total Reviews:** 356 ## About Crexendo Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device. ## Crexendo Pros & Cons **What users like:** - Users highlight the **exceptional customer support** provided by Crexendo, making the setup process seamless and easy. (83 reviews) - Users commend Crexendo for its **exceptional support and user-friendly service** , making transitions and management seamless across locations. (75 reviews) - Users commend the **exceptional customer service** at Crexendo, highlighting support that is responsive, helpful, and knowledgeable. (52 reviews) - Users find Crexendo’s service to be **extremely easy to use** , making transitions and setups seamless and stress-free. (47 reviews) - Users appreciate the **easy setup** of Crexendo, highlighting hassle-free transitions and supportive customer service throughout. (44 reviews) - Reliability (32 reviews) - Easy Implementation (28 reviews) - Quick Setup (23 reviews) - Features (21 reviews) - User Interface (21 reviews) **What users dislike:** - Users report experiencing **technical call issues** with Crexendo, especially during internet outages, affecting communication reliability. (7 reviews) - Users find the **complex processes** of Crexendo challenging, often requiring IT support for setup and troubleshooting. (6 reviews) - Users find that **customer service can be difficult to reach** , complicating their experience when seeking assistance. (5 reviews) - Users find **difficult navigation** in the Crexendo app, impacting efficiency and making it challenging to utilize features effectively. (5 reviews) - Users are frustrated by the **overwhelming number of spam calls** and issues with caller ID affecting communications. (5 reviews) - Users find the **initial payment requirement** of Crexendo inconvenient before the service is fully utilized. (4 reviews) - Users find the **lack of intuitiveness** in Crexendo's design hampers efficiency and complicates navigation and setup. (4 reviews) - Poor Customer Support (4 reviews) - Contact Management (3 reviews) - High Cost (3 reviews) ## Crexendo Reviews ### 1. Seamless transition from old carrier to Crexendo **Rating:** 5.0/5.0 stars **Reviewed by:** Peter O. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Crexendo?** Their online portal is amazing from an admin perspective. To be able to configure our setup however we'd like is a very valuable and time saving tool. The online portal is easy to navigate and very user friendly. Crexendo's customer support team is accessible and responds to any/all inquiries in a timely manner. **What do you dislike about Crexendo?** The only hiccup was converting our intercom system over from the previous provider to Crexendo- however, the fault had more to do with the previous carries unwillingness to help with the conversion. **What problems is Crexendo solving and how is that benefiting you?** All internal/external phone call handling- Crexendo provided a seamless transition when it came to migration and integration. Also- the features of the online admin portal are great- gives me the ability to customize call routing, auto-attendant, and user profiles up onboarding/termination by myself, as opposed to having to reach out via phone to our old provider. ### 2. Highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole D. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Crexendo?** Crexendo has been very helpful from the beginning. Kyle Grier walked us through the process and has been great to work with. Jeannie has went above and beyond to help us with the implementation process and get everything transferred over to the new system. **What do you dislike about Crexendo?** At this point we have not found anything that we dislike about Crexendo. **What problems is Crexendo solving and how is that benefiting you?** Crexendo has helped us to be able to contact multiple offices with a push of a button. They have been a good asset for our company. ### 3. Switching the Crexendo is one of the best business decisions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Crexendo?** The product is user friendly, but the best part is the people. Jon Butts has been phenomenal since the first telephone conversation. He is well versed in the product he sales and always available when I have questions. He made the entire process mush easier than I thought possible. **What do you dislike about Crexendo?** Haven't found any dislikes so far. The product is very good. **What problems is Crexendo solving and how is that benefiting you?** Everything is much more streamlined. Our old system was Analog, so being able to update to this type of VoIP has been a game changer for us. The ease of use when communicating has added time to our already over busy schedules. ### 4. Phone Feature on My Personal Phone—Perfect for Working Out of the Office **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Crexendo?** i can have the phone feature on my personal phone when out of the office. **What do you dislike about Crexendo?** Not everyone in the office has the text messaging feature, and we have to pay extra for it. **What problems is Crexendo solving and how is that benefiting you?** they are always checking in and making sure the services they provide are up to our satisfaction ### 5. Best All Around Product **Rating:** 5.0/5.0 stars **Reviewed by:** Paige Julianne S. | Content Management Analyst, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Crexendo?** Having spent 8 years working in the Voice over IP space myself, when it came time for me to select a phone system for my new businesses, Crexendo was my number one choice. They provide all the features I need, an easy to use interface, and fast implementation. I called Jon B. there one afternoon and I was up and running within a few days. It is perfect for me, as I can separate my calls based on number dialed and options pressed in the IVR. I highly recommend Crexendo for any small business. **What do you dislike about Crexendo?** The only thing I would change is the ability to select and order new telephone numbers and add new extensions without having to submit a support ticket. A minor nit. **What problems is Crexendo solving and how is that benefiting you?** Providing my businesses with a complete call center solution at an affordable price. ### 6. A smooth transition to an outstanding product **Rating:** 5.0/5.0 stars **Reviewed by:** Brian K. | Information Technology Manger, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Crexendo?** Perhaps the best thing we've gained by moving to Crexendo is the ease of system management. Our sales consultant, Jim Hall, was easy to work with and quick to respond to questions and changes. He also worked with me to make sure the new service costs met or beat the costs of our old service, which was important to us as a non-profit. (All in, switching saved about $100/mo in our telecom expenses.) There are plenty of options and service levels so you can get what you need for each member of the organization... no overpaying for things you don't need... or someone doing without because nobody else needs the feature. Our implementation consultant, Mary Jenkins, was able to help us easily setup the system to mimic some of the features we liked from our old on-prem system. She also effectively helped us work through hiccups that were outside Crexendo's control. The management portal is modern, easy to use, flexible, and thorough. And the sound quality is EXCEPTIONAL! Features like voicemail transcription and a mobile app have made it easier for us to communicate amid differing schedules and locations. We purchased our phones through Crexendo, so they came pre-provisioned and were a snap to deploy -- just plug them in and you're up! Overall, one of the best technology transitions I've worked through. **What do you dislike about Crexendo?** Really the ONLY downside we encountered was leaving behind our *large* pool of DID numbers. We ported over the ones that were in use... but with a traditional provider, you get that pool and it really doesn't cost anything extra... whereas the "a la carte" DIDs (those added on to a lower service level) are a nominal fee per number. But we didn't see that as reason to not switch. **What problems is Crexendo solving and how is that benefiting you?** The biggest challenge Crexendo is helping us overcome is reaching staff members when they are off-site. Before, if we wanted to be reachable while away from the office, we had to give out a personal mobile number. (Some of us established Google Voice numbers for that purpose, but it's still and extra step.) But in both cases, it was problematic due to safety and security concerns as a religious non-profit, especially for minors and families. Now, those that need to be reachable off-site can have people call their office number and they can answer using the mobile app on their cell phone -- no more extra phone numbers! We're also setting up SMS so we can send and receive text messages using our company DID numbers. ### 7. Crexendo for K-12 **Rating:** 5.0/5.0 stars **Reviewed by:** Joe C. | Director of Information and Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Crexendo?** Crexendo implementation and features have been very well received across the district. The system works as advertised. Kyle Grier and Jeannie Erli were instrumental in a smooth and positive experience. The system was scoped perfectly and the ease of use is a dramatic improvement over our previous provider. The customer support from Jeannie has been unparalleled. **What do you dislike about Crexendo?** We are still working through the integration with some of our analog paging solutions, but that is not a show-stopper by any means. **What problems is Crexendo solving and how is that benefiting you?** The most significant issue that we solved is uninterrupted communications followed closely by a better e911 setup. ### 8. Seamless Calling Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy S. **Reviewed Date:** December 31, 2025 **What do you like best about Crexendo?** I like that with Crexendo, I can call on my laptop or use the app on my phone, and it's separate from my personal line. Additionally, the setup was simple, and the onboarding team was great. **What do you dislike about Crexendo?** Nothing **What problems is Crexendo solving and how is that benefiting you?** I have a dedicated number for work, and I can call on my laptop or phone, keeping it separate from my personal line. ### 9. Great services at a great cost! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle F. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Crexendo?** When I spoke with Carol, she heard what our current system was and was not doing for us and listened and helped guide me towards the best solution for us. Now we have a phone system that works well and doesn't cost a ton! **What do you dislike about Crexendo?** Nothing so far. Things are going great and I can't think that anything will change in that regard. **What problems is Crexendo solving and how is that benefiting you?** It gives us a phone system that is up-to-date from what we used to use (corded phones). ### 10. Exceptional, fast, reliable service from Carly Uehlein and her amazing team! 5 Stars ALL the way!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Julia G. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Crexendo?** I love having a dedicated person to go to, such as Carly Uehlein, and the rest of her team are just as amazing! We had a few issues when I first started with my company back in February of this year. Where to start? Crexendo has helped us immensely. They are very easy to get a hold of and respond quickly. First of all, Carly was able to lower our billing to match our needs, who does this? What a great way to retain customer loyalty! Secondly we had a fax issue as Carly and her team discovered why were not able to receive nor send out faxes. Apparently our fax router was out of date, so she sent out a replacement to us at no charge asap. My boss and I requested for having our voice mails sent to our emails instead of our phones, which they did for us asap as well. Just recently one of our employees requested for her business phone line to be forwarded to her cell temporarily, which was done immediately upon request. I could go on, but basically it's been a pleasure to work with such a reliable company and to be able to have a live person to talk to, not a robot. Personal customer service is almost extinct in this day and age, so it's really wonderful to still be able to have that with any company that you are doing business with. Thank you Carly and thank you Crexendo! **What do you dislike about Crexendo?** That they are not here in our state. It would be nice if they had a location nearby. **What problems is Crexendo solving and how is that benefiting you?** Voice mail, change of extensions, fax issues, transferring services, etc. ### 11. Crexendo renewal process with Carly **Rating:** 5.0/5.0 stars **Reviewed by:** Conrad S. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Crexendo?** Carly was great to work with. Her support in answering all my questions was quick with responses and flexible with my schedule. She covered all the features and benefits that we had not yet integrated with our system. She made it easy to use and covered all the implementation processes. **What do you dislike about Crexendo?** Nothing the system has worked great for use. We have only had a few issues that I shared with Carly during our renewal process but she answered all of those questions. **What problems is Crexendo solving and how is that benefiting you?** We can easy link all of our businesses and reach each other with a quick and simple transfer. ### 12. Excellent VOIP Service **Rating:** 5.0/5.0 stars **Reviewed by:** Bo B. | Owner & President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Crexendo?** The Crexendo sales and support teams have been absolutely wonderful throughout my purchase and onboarding process. They've been quick to offer support and guidance, and went the extra mile to make sure that my internet connection (5G-based) would work with their system. It's been an excllent experience, and Jim Hall (our Cloud Communications Consultant) has been stellar in his support for us! **What do you dislike about Crexendo?** It's been a great service, we have no compliants. **What problems is Crexendo solving and how is that benefiting you?** Crexendo has made VOIP communication easy and seamless. Some of my peers have told me about difficulties with their providers, and I'm happy to say that we haven't had any troubles at all with Crexendo! ### 13. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah A. | Scheduler, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2025 **What do you like best about Crexendo?** Carrie at Crexendo made the process very smooth. I am happy with the quick communication through email and being able to fulfill our request promptly and professionally. **What do you dislike about Crexendo?** I have no complaints about Crexendo. They have been excellent so far. **What problems is Crexendo solving and how is that benefiting you?** Crexendo helped me through the process of swapping out a phone we had previously purchased with a new phone. I was given details of phone options we had, which was very helpful in choosing the right phone. ### 14. Excellent product with amazing support. Love our Partnership with Crexendo!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Troy M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Crexendo?** The Crexendo team is amazing and go above and beyond to support us. You will never find anyone to out hustle Karen Prosser. Their product is second to none and feature rich. Couldn't be happier with our partnership!! **What do you dislike about Crexendo?** I can't think of any. They guarantee 100% up time, but so far they have delivered. Hard promise to keep, but speaks to their platform. **What problems is Crexendo solving and how is that benefiting you?** Crexendo offers me a VOIP platform with Call Center applications and integrations that not only allow me to build my company and support staff with for my customers, but also gives me the right platform to sell to my customers. ### 15. Flexible System, But Customer Support Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Crexendo?** the system is flexible and provide lots of capabilities **What do you dislike about Crexendo?** the customer service is not great. they do not understand my system or my organizational environment, so it is difficult to get the support i need. **What problems is Crexendo solving and how is that benefiting you?** voip - that's all ### 16. The Friendliest of User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Crexendo?** A product is only as good as the support team behind it and the team behind Crexendo are amazing! I've been using Crexendo for almost two years now and every single interaction with the team has been more than pleasant. Our sales rep, Carol, has gone above and beyond for me and the organization. Aside from that, Crexendo is very user friendly and easy to use. There are a lot of features that are beneficial to our day-to-day operations and, again, they were very easy to implement and use. **What do you dislike about Crexendo?** I cannot think of anything to dislike about Crexendo. **What problems is Crexendo solving and how is that benefiting you?** We did not have a problem that needed to be solved--from my understanding we were unhappy with a local service provider and after doing some research, we stumbled upon Crexendo and fell in love with the product from day one. ### 17. Outstanding Service and Seamless Support—Crexendo Exceeds Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Crexendo?** We have been loyal Crexendo customers for several years because of the excellent service and the product itself. Lorena and Clarke introduced us to the system and have made each and every process seamless. The support staff are second to none and they assist you quickly and accurately. There are zero downsides to this system and the support that we have received. **What do you dislike about Crexendo?** I have no complaints about Crexendo. The combination of an excellent product and a fantastic team truly makes it outstanding. **What problems is Crexendo solving and how is that benefiting you?** The system integrates seamlessly with our answering service, helping us save both time and resources. It truly is an ideal solution for our needs. ### 18. Product and service upgrade **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Crexendo?** Customer Support is always polite and friendly, and ensures that my issue is taken care of. My recent interaction with Carrie Snell was great. She was very helpful, friendly, and answered all my questions quickly. She wrapped up our account needs quickly and explained everything. The YouTube videos are great, also. **What do you dislike about Crexendo?** Some troubleshooting of issues can be confusing, but the YouTube videos are great and helpful, but sometimes it takes going through a few videos to find the solution to my issue. **What problems is Crexendo solving and how is that benefiting you?** Added a new line, updated phone hardware and account update to the new VIP system. New phones are needed as well as adding a new line. ### 19. Firgrove Water **Rating:** 5.0/5.0 stars **Reviewed by:** Larry J. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Crexendo?** The installation was easy. The service has been great, and the system is easy to use. Customer service is also very good. I could not be more pleased. **What do you dislike about Crexendo?** I really like Crexendo and do not have any issues with them. **What problems is Crexendo solving and how is that benefiting you?** We were having issues with Lumen and wanted a better solution for our needs. Now we have a more reliable phone system. ### 20. Outstanding Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Ken D. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Crexendo?** I switched my company to Crexendo about two years ago and have a great experience with them ever since. I have had the pleasure of working Mary Jenkins who has been amazing to work with as she is always prompt to answer calls and take care of problems very quickly. Also want to highlight Carrie Snell who was very patient and helpful with setting up new lines when I needed to add new lines. Highly recommend Crexendo!!! **What do you dislike about Crexendo?** I do not have anything that I dislike about them at this time. **What problems is Crexendo solving and how is that benefiting you?** Phone services VOIP ### 21. Recent Organizational Upgrade to a Cloud Phone System **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew S. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Crexendo?** I enjoyed the friendly, professional process from start to finish. I also was captivated by the support posture of Crexendo. **What do you dislike about Crexendo?** At times, there seemed to be a bit of confusion, but it turned out to be miscommunication and was handled/corrected through virtual discussions. **What problems is Crexendo solving and how is that benefiting you?** One of the issues we had with our previous phone vendor was the mobile app. It simply did not work. With Crexendo, we no longer have that issue, and users are loving the flexibility to use their desk phone or mobile app at all times, in office or teleworking. ### 22. CREXENDO REVIEW FROM A INVESTMENT & MANAGEMENT COMPANY POV **Rating:** 5.0/5.0 stars **Reviewed by:** Lalaine M. | Accountant & Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Crexendo?** They have a great team and sales manager Jim Hall made it easy for me to understand the product! **What do you dislike about Crexendo?** None as of the moment, but maybe just having to pay initial payment even before service is conducted. **What problems is Crexendo solving and how is that benefiting you?** It basically helps me see and analyze all incoming calls and manage how we handle these calls per department. ### 23. Outstanding Support Staff Makes a Great First Impression **Rating:** 5.0/5.0 stars **Reviewed by:** Sean M. | Owner/Member, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Crexendo?** So far, the support staff has been very helpful. **What do you dislike about Crexendo?** Not sure yet. It has only been a couple of weeks and the system is new to us. **What problems is Crexendo solving and how is that benefiting you?** Multiple line service. ### 24. We made the switch to Crexendo in 2020. **Rating:** 5.0/5.0 stars **Reviewed by:** Seth U. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Crexendo?** We like the web interface, Crexendo VIP Mobile app, and the 24/7 customer support. One of the main reasons we chose Crexendo was that they are US based. **What do you dislike about Crexendo?** The only downside is if we have an ISP outage at our location we would have an interuption at our office location. What's good is that we can take our phones to another location and resume taking calls. That was one of the main reasons we went with Crexendo in 2020 during the beginning of the pandemic. It gave us peace of mind to know we could have our employees able to work from home if need be. **What problems is Crexendo solving and how is that benefiting you?** Being able to make receive calls on our mobile devices as if we were sitting at our desks has been very beneficial. When we are away from our desks and not having to send callers to voicemail has benefited our consumers as well. ### 25. Outstanding Customer Service Makes All the Difference **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos A. | store manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Crexendo?** there customer service was really amazing Kellen bell was super helpfull **What do you dislike about Crexendo?** nothing was really bad everything worked out really well **What problems is Crexendo solving and how is that benefiting you?** we have bad phone issues at the store and they took care of us and solved the problem ### 26. Outstanding Account Team Representation **Rating:** 5.0/5.0 stars **Reviewed by:** Barry S. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Crexendo?** Working with Karen at Crexendo has been an absolute pleasure. Their team is highly experienced, professional, and incredibly responsive. They handle every request with efficiency and care, making collaboration seamless and enjoyable. They really are great at what they do and genuinely great to work with. **What do you dislike about Crexendo?** I have nothing but great things to say about my experience **What problems is Crexendo solving and how is that benefiting you?** We needed a quick, and cost effective solution at the Boston Airport for the Chic Fil E'. Karen at Crexendo satisfied all of our requirements. ### 27. Easiest phone move ever!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Systems and Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Crexendo?** Move your phone to Crexendo and take back control of your systems. I have moved 2 of my 13 locations to Crexendo so far and it's been a dream. No more phone vendors from outside. No more fax machines printing out 20+ spams a day. No more dropped calls because Mediacom, Xfinty, Cox, Spectrum, etc is having signal issues again and you have to restart everything for the 4 time today. My boss's are very old school and have resisted changing over to a VoIP system but this has won them over. And the best part is we can do this all in house and no need for anymore outside vendors other than the ISP. **What do you dislike about Crexendo?** Nothing. Haven't found anything that I don't like yet. **What problems is Crexendo solving and how is that benefiting you?** Dropped calls and problems with faxing. We have always had a problem with fax machines and lossing faxes because of timeout issues. ### 28. The Team of Lorena, Clarke and Larry was wonderful! **Rating:** 5.0/5.0 stars **Reviewed by:** Ramon B. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Crexendo?** Lorena and her Team were receptive to our situation, walked us through all of the steps to dissociate ourselves from our previous provider, and stayed with us from setting up the account, installing the hardware and software, and training the staff members all of the way until we were ready to adopt! **What do you dislike about Crexendo?** I was a little surprised they use a third part for texting capabilities, as our previous company had it built in. It is understandable and it was fairly seamless (just a little time consuming) to apply for the process. But I don't blame Lorena's Team for any of that. **What problems is Crexendo solving and how is that benefiting you?** The feature that I love the most is our ability to set up our own auto-attendant feature. Depending on the type and date, we are able to have different auto-attendant announcements to maintain our customers updates. And I love the call quality. No droppsed calls like the previous service provider! ### 29. Great customer service - very quick and responsive - Carly U was excellent to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. | Bookkeeper, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Crexendo?** Very easy to get ahold of and will go out of the way to try and resolve any problems we may have. Ordered a couple new phones from Carly and she had them shipped out the next day! **What do you dislike about Crexendo?** Nothing I can think of. If we have had issues (which have been very few in the couple years we used them), they are quick to resolve. **What problems is Crexendo solving and how is that benefiting you?** We used Verizon phones when we switched to Crexendo and they got everything converted perfectly. Randomly 2 years later the Verizon phones defaulted back to their settings so we had to redo everything. We decided to get phones from Crexendo to not have this issue in the future. ### 30. High-Quality VoIP Equipment, Excellent Customer Support, and Great Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Wallace H. | Contract Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Crexendo?** Crexendo offers our clinical company the perceft phone and communications solutions. The user friendly and powerful VIP software is easy and greatly impowers are ability to be effeciant as possible. The support to myslef and our staff from Ms. Carry Snell is availble, responsive and knowledgeable on the equipment and software. Her and support team offer various channels, including phone, email, and live chat, ensuring timely assistance when needed.. Their comprehensive implementation and training resources provided by Mr. Mark and Paul Aker is top notch! They will focus on user experience, ease of intergration and walk you through everything needed. Also provide guidebooks to support staff throughout the time in use. thanks! +++++++++ **What do you dislike about Crexendo?** Not sure if there is, however an VIP app for windows and personal device to eliminate having to log in on webpage. **What problems is Crexendo solving and how is that benefiting you?** providing efficiency, productivity and the elimination head aches of technology issues. ### 31. Very nice product and the support team is very responsive! **Rating:** 5.0/5.0 stars **Reviewed by:** Marshall W. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Crexendo?** I have had an extremely positive experience starting with the sales process and now through implementation. I have sent a variety of questions and requests to their customer support team and they replied and/or addressed my questions in a very timely manner. The system we purchased is virtually plug and play! The ease of use of all of their features almosts seems too easy making me second guess if I am overlooking something. They have made integrating their product and service into our business very seemless. **What do you dislike about Crexendo?** Honestly I do not have any dislikes to mention at this point and time. **What problems is Crexendo solving and how is that benefiting you?** We have had many pain points with our previous phone system and Crexendo's VOIP solution is now allowing us to utilize many features that we did not have previously. ### 32. Service is Great, but Customer Service is Outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Mark E. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Crexendo?** I like the ability to load a app onto my personal phone so that I can take office calls while on the go. Recently I interacted with Sr. Account Executive Carly Uehlein who provided superior support and quick feedback to get major changes to our account made quickly and accurately. **What do you dislike about Crexendo?** Sometimes there are too many options and figuring out how to best set personal features can be confusing. I find it to not be user friendly from a setup perspective at times. **What problems is Crexendo solving and how is that benefiting you?** Crexendo is solving the problem of having a dedicated office phone which one can take with you while traveling without the need for another travel device/phone. ### 33. Crexendo Review **Rating:** 5.0/5.0 stars **Reviewed by:** angie r. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Crexendo?** Crexendo has been an extremely easy platform to understand, and the onboarding and implementation process was seamless. Jon Butts, our representative, was knowledgeable and supportive throughout the entire process. He guided us every step of the way, making the transition flawless. **What do you dislike about Crexendo?** we have found no downsides at the moment. **What problems is Crexendo solving and how is that benefiting you?** This is our primary phone communication system ### 34. Great quality and service **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa S. | Accounting Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Crexendo?** The quality of the service is great. Everyone we have dealt with has been great. Jon Butts was very helpful from the very beginning. **What do you dislike about Crexendo?** Do not have a dislike with Crexendo at all. **What problems is Crexendo solving and how is that benefiting you?** We have very poor quality with our previous provider. ### 35. Best Move Into the 21st Century! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Crexendo?** The Crexendo phone system is incredibly convenient and easy to use, especially when out of the office or working remotely. Tech Support is always available and very helpful! You can customize endless settings and it's easy to get the hang of. Carrie Snell & Kyle Grier have gone above and beyond! **What do you dislike about Crexendo?** There is nothing I dislike about Crexendo. **What problems is Crexendo solving and how is that benefiting you?** Ease of communications with clients and internally. ### 36. Excellent Support, But Connectivity Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Crexendo?** Live support and quick resolution times. **What do you dislike about Crexendo?** Frequent outages and connectivity issues. **What problems is Crexendo solving and how is that benefiting you?** Crexendo Web Phone eliminates manual dialing inefficiencies. ### 37. Better phones and service than my previous web phone supplier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Crexendo?** I like that the phones just work and if there is a rare problem the customer service is prompt and effective. Install was easy. Much easier transition than the previous supplier. **What do you dislike about Crexendo?** Have to try hard to find a dislike... The texting system is a smidge clunky but works. Would like to be able to separate out the contact list from the shared speed dial. Small things that are still way better than my previous service. **What problems is Crexendo solving and how is that benefiting you?** Calling and texting from the main company number for a great price. ### 38. Far Superior to Other Phone Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Crexendo?** It is far superior than other phone services our organization has used. **What do you dislike about Crexendo?** We have not encountered anything we dislike about Crexendo. **What problems is Crexendo solving and how is that benefiting you?** Communications with vendors, fellow staff, and customers. ### 39. Excellent service and great support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Crexendo?** Crexendo affords our company the flexibility of utilizing our phone from just about anywhere. Support is easy to reach. **What do you dislike about Crexendo?** I have not run into any problems with Crexendo. **What problems is Crexendo solving and how is that benefiting you?** They make it simple for our company to take advantage of our phone lines with easy to use phones and training support. ### 40. WOnderful company to work with and received get support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Crexendo?** Over all support from the company itself. Great group of people and very responsive. **What do you dislike about Crexendo?** Third party support provided to conduct installation. Installer was not prepared to conduct work. Did not have right tools for the job(s). Unfamiliar with the equipment which was not a telephone. This would be the fax integration and paging systems Fax integration was installed by me and I am still working on the paging systems. **What problems is Crexendo solving and how is that benefiting you?** Brought us in compliance with multiline telephone laws and regulations. ### 41. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Elijah S. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Crexendo?** Crexendo is great because they offer a more personal level of service than most VOIP companies, and have been quickly accessible when we needed help. Our sales rep Carol is also very responsive and friendly, quick to serve when we need a new unit, or a replacement. **What do you dislike about Crexendo?** The only downside is that it does not integrate with our CRM, but it does integrate with most others. **What problems is Crexendo solving and how is that benefiting you?** We need a professional business number with multiple lines that enables us to catch every call and we're achieving that. ### 42. Very detailed and worked hard answer my questions **Rating:** 5.0/5.0 stars **Reviewed by:** Iva D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Crexendo?** Easy to work with on the app, including texting. Wave file to email. Carrying one phone around with personal # and business #. Carol is excellent, helping with the App questions and how I can better connect with my clients and potential. **What do you dislike about Crexendo?** Nothing I can think of at this time. Just glad its completed. **What problems is Crexendo solving and how is that benefiting you?** One phone with two # numbers. Carrying around anywhere. ### 43. Happy with Customer Service, Sales and Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy D. | Bookkeeper, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Crexendo?** The prices were very competitive and anytime we have questions or problems we get them resolved within 24 hours. **What do you dislike about Crexendo?** So many options that we are probably only using 30% of the capability of our phone system. **What problems is Crexendo solving and how is that benefiting you?** No fax machine needed to fax or receive faxes. ### 44. Crexendo provides outstanding service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Crexendo?** We’ve been using Crexendo as our telecom provider for our Contact centers for over 8 years. In that time, our Crexendo account manager (Lorena Rankin) has provided outstanding support and has directly contributed to the success of our hosted contact center offerings. **What do you dislike about Crexendo?** Nothing glaring. Due to the complexity of some of our requirements it sometimes takes longer than usual for proposal quotes. But Lorena and Crexendo always get us what we need! **What problems is Crexendo solving and how is that benefiting you?** Providing us with on prem and cloud based UCS for outsourced contact centers. ### 45. Crexendo for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Ron S. | Information Technology and Information Security Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Crexendo?** The staff, especially Carly Uehlein. The ease of use of the webportal. The price is also excellent for the business budget. Crexendo's uptime holds well. **What do you dislike about Crexendo?** I have to say you need to get a better SLA. The 24 hr turn around on items that I should be able to do my would be helpful. Other then that, there is nothing to dislike. **What problems is Crexendo solving and how is that benefiting you?** Cost reduction, Theresa Weitzel did a great job bringing the team together to explain where we were at in terms of contract and how they could help us reduce costs. ### 46. Enterprise Phone System at a Fraction of the Cost. **Rating:** 5.0/5.0 stars **Reviewed by:** Jay S. | Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Crexendo?** We are still fairly new to the Crexendo platform, however, the people made this an easy decision. From the very first stages of information gathering to implementation, their response times and professionalism are wonderful. We have been with carriers before where once the sales process is done, you are just a number to them but not with Crexendo. The implmentation of the system so far has been one of the smoothest and easiest to intergrate. **What do you dislike about Crexendo?** At this time, the only downside has been that we did not switch to them sooner. **What problems is Crexendo solving and how is that benefiting you?** They are replacing an old out of date phone system that has been a nightmare to manage. The new features our users are receiving with the product, put our orginzation into the 21st century and everyone is excited. Call quality has been increased as well. ### 47. They made the transition so easy and were so very helpful every step of the way! **Rating:** 5.0/5.0 stars **Reviewed by:** Peter A. | HR, Administrator, Front office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Crexendo?** The system is easy to use and the support you get is amazing. **What do you dislike about Crexendo?** At this time there are not any dislikes and the items that had any issues were quickly resolved. **What problems is Crexendo solving and how is that benefiting you?** Crexendo solved our problems with being able to have a way for customers to leave a voicemail if we cannot answer the phone. This has allowed us to have better customer service available for our customers. ### 48. CAROL KLOSS IS SO EASY TO WORK WITH AND IS JUST ALL AROUND AMAZING :) **Rating:** 5.0/5.0 stars **Reviewed by:** Rene S. | ASSISTANT MANAGER., Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Crexendo?** NO MORE ROBO CALLS!! NO MORE WASTED TIME ANSWERING THE PHONE WITH NO ONE ON THE OTHER SIDE!! **What do you dislike about Crexendo?** NOTHING, HONESTLY. CREXENDO IS AWESOME!!!!!! **What problems is Crexendo solving and how is that benefiting you?** CREXENDO PREVENTS WASTED TIME WITH ROBO CALLS. IT'S SO EASY TO USE. ### 49. Crexendo Voip Services **Rating:** 5.0/5.0 stars **Reviewed by:** Blake N. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2024 **What do you like best about Crexendo?** Crexendo has been a very reliable phone platform for us to be on. Now we are going through a conversion to their new cloud system and Carly has been above and beyond helpfull in getting us all the services we need. Carly has also been very helpfull in getting our faxing figured out and brings in extra resources with the answers to my questions. **What do you dislike about Crexendo?** The old system has limitations that do not exist in the cloud platform so we are very excited to move to the new platform. **What problems is Crexendo solving and how is that benefiting you?** New cloud platform will solve some issues with tracking down where calls landed in oursystem when an unexpected error occurs ### 50. Willing to go the extra mile **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Crexendo?** The interactions that I have had with my implementation specialist, Jeannie Erli and my account consultantant Carrie Snell have been A+. CCrexendo is very lucky to have them both on their team. They have gone above and beyond for me. **What do you dislike about Crexendo?** Persoanlly, I have had some technical issues that have been challenging to fix. Althugh the team has tried to make things right, it has not always gone smoothly. **What problems is Crexendo solving and how is that benefiting you?** I am able to manage phones for my clients while providing them with mobile solutions to run their business. ## Crexendo Discussions - [What is Crexendo used for?](https://www.g2.com/discussions/what-is-crexendo-used-for) - 2 comments - [View Crexendo pricing details and edition comparison](https://www.g2.com/products/crexendo/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+22%3A12%3A24+-0500&secure%5Bsession_id%5D=b2c7515b-68d7-4854-ad43-9c3b37c9b915&secure%5Btoken%5D=ea4d6eea2cb033355c046e0eff63843619487d87989a333dddddb94d743d68ad&format=llm_user) ## Crexendo Integrations - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Crexendo Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Channels** - Multi-Channel Coverage - Open Listening **Channels** - Voice - Social - Live Chat - Mobile SMS - Email **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integrations **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Design** - Communications Strategy Development - Create Content - Personalization - Inbound Identification - Regulatory Compliance - Batch Communications - Multi-Channel Communication - On-Demand Communications - Interactive Content **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Agentic AI - Contact Center** - Cross-system Integration - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Security and privacy - AI Voice Assistants** - Encrypted communication **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Customer Database - Customizable Branding - Call Recording - Autoresponders - IVR - Email Management - Template Management - SMS Messaging - Surveys & Feedback - Content Management - Knowledge Base Management - Compliance Management - Multi-Language - Interaction Tracking - Third-Party Integrations - Social Media Integration - Workflow Management - Customer History - Activity Dashboard - AI Copilot - Video Support - CRM - Inbox Management - API - Alerts/Notifications - Feedback Management - Reporting & Statistics - Collaboration Tools - Activity Tracking **Access** - Software Pairing - Browser Extension **Compatibility - AI Voice Assistants** - Cross platform compatibility **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Crexendo Alternatives - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,387 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,578 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews)