Crexendo Reviews & Product Details

We just signed the contract to change our service from Century Link Review collected by and hosted on G2.com.

We have not started the service yet, we are in the onboarding phase Review collected by and hosted on G2.com.

That I don’t have to carry two phones around anymore. Review collected by and hosted on G2.com.

The only Downside is that im saving moving. Review collected by and hosted on G2.com.

I like the soft phone option. I like the record features. Review collected by and hosted on G2.com.

Nothing I can think of at the moment. i think its great! Review collected by and hosted on G2.com.

We've been with Crexendo for at least a dozen years if not more and they've been a great business partner. Excellent customer service, and great VOIP system. It is easy to use and works great! Review collected by and hosted on G2.com.

None that I can think of honestly, that I've encountered. Review collected by and hosted on G2.com.

The client service by far is the best! The process was made so much easier by Carol. It is so nice to have new equipment, that worked as soon as we plugged the phones in AND answers to questions quickly. Review collected by and hosted on G2.com.

Being honest, there is nothing that we can not think of. Review collected by and hosted on G2.com.

The customer service is exceptional. I worked with several representaties on getting everything set up for our companies. We switched from a phone provider, who we had phone, internet, and fax with. At one of our locations our bill was over $1200 a month. We switched our phone and fax to crexendo and pay around $300 a month for all four of our locations. For the most part, the transistion from one provider to the other was seamless. We did have a VoIP service before and the manager portal was a pain to change anything in. The Crexendo Manager Portal is very user friendly and much easier to manage.

We use our phones daily, as well as our fax machines and we have no issues with any of them. We have had this system in place and operational for about 2 months now.

The onboarding process was rather easy as well as I was on the phone with a support agent who walked me through everything step by step and resolved any issues that came up immediately. Review collected by and hosted on G2.com.

The only down side I can see to having Crexendo is the need to purchase a business class firewall for your network. That is if your company does not already have a business class firewall, you will need one. Our company did not have one in place so we had to purchase one, which it is good business practice to have one in place if there is any sensitive information on your business network. In our case, the one firewall runs all of our phone system and computer network at the location.

The last note, is customer support, or maybe techincal support is available during normal business hours but not immediately available on weekends. There are technicians on call that will return your call and begin working on any issue within 30 minutes of you calling. We are a 24/7 business and ran into an issue on a Saturday that turned out to be our previous providers problem. I contacted Crexendo and within 30-45 minutes I received a call back that gave us temporary work-around options to discuss with the previous provider and the problem was resolved. Review collected by and hosted on G2.com.

Crexendo has been a great company to work with. They have a great team, and customer support. And their system and the phone sets are very easy to navigate. Ms. Carrie Snell, the communications consultant, has always been helpful and quick with our new product orders, and the costumer service team is alway nice and easy to work with. Review collected by and hosted on G2.com.

We have not had any issues with either their products nor their team. Review collected by and hosted on G2.com.

Crexendo was recommended to us by oneif our other suppliers and we could not be more pleased. Scott has been great to work with and very attentive to all of our needs. We moved into a new office and needed a new phone provider and after evaluating several, Crexendo offered he best solution by far. Their pricing and features can't be beat and implementation has been very smooth. Any time we have had a question either Scott or Crexendo's support people have been prompt and thoroug in their answers. Althought we are still getting used to our new system, their have been few concerns from our users. Because of our move to our new office we had to work frm home for more than a week and using the features to integrate the deskphone, the compute app and my personal cellphone worked very well. All in all using Crexendo has been a great experience. Review collected by and hosted on G2.com.

So far I do not know of anything we dislike about the product. Review collected by and hosted on G2.com.

The integration and implementation were quick and easy. It is easy to edit users as well as the ease for the users themselves to make their own changes especially with the option of text to voice. Customer support is wonderful with quick response and check-ins with any concerns you may have. As the main phone answerer, I love the mobile app and how easy it is to transfer calls, dial extensions directly, I now use the app feature daily, no more running to get the phone when it rings, knowing I will have to transfer it to someone. Transferring calls from the desk phone to another extension is easy as well including transferring directly into a sales rep's voicemail. This system is SO much better than Verizon One Talk! Review collected by and hosted on G2.com.

Haven't come across anything at this time. Review collected by and hosted on G2.com.

What I like best about the Crexendo VoIP phone system is its exceptional customer service, comprehensive training, ease of use, and competitive pricing. The personalized support from Sales Representative Kyle Grier and Senior Implementation Specialist Jet Tan made the setup and training process smooth and stress-free. The system's user-friendly interface and scalability have significantly improved our efficiency, making it a perfect fit for our small nonprofit. Review collected by and hosted on G2.com.

The only downside we've encountered with the Crexendo VoIP phone system is that it can take some time to fully explore and understand all of its features. While the system is user-friendly, the initial learning curve might be a bit steep for those who are less tech-savvy. However, the thorough training and support from Crexendo's team have helped mitigate this issue. Review collected by and hosted on G2.com.