# Crexendo vs Quo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Crexendo excels in customer support, with users highlighting the responsiveness and helpfulness of their representatives. One user mentioned, "Customer Service is easy to get ahold of and very responsive," which indicates a strong commitment to user satisfaction.
- **Users say** that Quo offers a very user-friendly experience, making it easy to integrate into existing processes. Reviewers appreciate its clean and intuitive interface, stating, "I love how easy Quo is to integrate into our existing processes without requiring a steep learning curve."
- **According to verified reviews** , Crexendo stands out for its ease of use and setup, with users noting that the platform is "easy to use, affordable, and effective." This suggests that small businesses may find it particularly beneficial for their needs.
- **Reviewers mention** that Quo, while feature-rich, sometimes faces challenges in meeting specific workflow requirements. Users have pointed out that it can solve most customer service problems but may not always align perfectly with unique business needs.
- **G2 reviewers highlight** that Crexendo's AI Receptionist feature has significantly improved user efficiency, allowing business owners to focus on other areas. This feature has been praised for its effectiveness in streamlining operations.
- **Users report** that while Quo is generally well-received, some find that its support quality could improve, with a few mentioning that they would like more direct access to knowledgeable support staff. This contrasts with Crexendo's strong support reputation.



| | Crexendo | Quo | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 352 | 3,382 | 
| **Largest Market Segment** | Small-Business (78.9% of reviews) | Small-Business (91.4% of reviews) | 
| **Entry Level Price** | No pricing available | $23.00 1 per user per month (billed annually) | 

---
## Top Pros & Cons

### Crexendo

Pros:
- Customer Support (83 reviews)
- Helpful (75 reviews)

Cons:
- Call Issues (7 reviews)
- Complex Processes (6 reviews)

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (184 reviews)
- Missing Features (90 reviews)

---
## Ratings Comparison
| Rating | Crexendo | Quo | 
|---|---|---|
  | **Meets Requirements** | 9.8 (285 reviews) | 9.3 (2888 reviews) | 
  | **Ease of Use** | 9.6 (290 reviews) | 9.4 (2936 reviews) | 
  | **Ease of Setup** | 9.5 (248 reviews) | 9.3 (2216 reviews) | 
  | **Ease of Admin** | 9.5 (195 reviews) | 9.4 (1244 reviews) | 
  | **Quality of Support** | 9.7 (289 reviews) | 9.3 (2712 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (199 reviews) | 9.5 (1230 reviews) | 
  | **Product Direction (% positive)** | 9.6 (281 reviews) | 9.4 (2784 reviews) | 

---
## Pricing

### Crexendo

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Quo

#### Entry-Level Pricing

Plan: Business

Price: $23.00 1 per user per month (billed annually)

Description: For power users and teams looking for more integrations and collaboration features.

Key Features:
- Everything from Starter, plus:
- AI call summaries and transcripts
- Group calling

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | 9.2/10 | 88 |
| **Quo** | N/A | N/A |

#### Channels

| Feature | Crexendo | Quo | 
|---|---|---|
| **Multi-Channel Coverage** | 9.2 (69 reviews) | Not enough data | 
| **Open Listening** | 9.3 (69 reviews) | Not enough data | 
| **Physical Media** | Feature Not Available | Not enough data | 

#### Design

| Feature | Crexendo | Quo | 
|---|---|---|
| **Communications Strategy Development** | 9.5 (70 reviews) | Not enough data | 
| **Create Content** | 8.8 (65 reviews) | Not enough data | 
| **Personalization** | 9.4 (77 reviews) | Not enough data | 
| **Inbound Identification** | 9.6 (79 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.7 (74 reviews) | Not enough data | 

#### Generative AI

| Feature | Crexendo | Quo | 
|---|---|---|
| **AI Text Generation** | 8.8 (30 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (30 reviews) | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **Quo** | N/A | N/A |

#### Channels

| Feature | Crexendo | Quo | 
|---|---|---|
| **Voice** | Not enough data | Not enough data | 
| **Social** | Not enough data | Not enough data | 
| **Web Chat** | Not enough data | Not enough data | 
| **Mobile SMS** | Not enough data | Not enough data | 
| **Email** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crexendo | Quo | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Functions

| Feature | Crexendo | Quo | 
|---|---|---|
| **Session Routing** | Not enough data | Not enough data | 
| **Session Queuing** | Not enough data | Not enough data | 
| **Concurrent Calling** | Not enough data | Not enough data | 
| **Speech Analytics** | Not enough data | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Inbound Screen Pop** | Not enough data | Not enough data | 
| **Persistent Data** | Not enough data | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Crexendo | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

#### Administrative

| Feature | Crexendo | Quo | 
|---|---|---|
| **Session Summary Notes** | Not enough data | Not enough data | 
| **Administrator Access** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 
| **Session Recording** | Not enough data | Not enough data | 
| **Agent Scheduling and Assignment** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | 8.9/10 | 239 |
| **Quo** | 8.4/10 | 2018 |

#### Platform Basics - VoIP Providers

| Feature | Crexendo | Quo | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.9 (42 reviews) | 8.3 (483 reviews) | 
| **Call Management** | 9.7 (51 reviews) | 9.0 (566 reviews) | 
| **Network monitoring** | Feature Not Available | 8.4 (480 reviews) | 
| **Integrations** | 8.5 (41 reviews) | 8.3 (506 reviews) | 
| **Virtual PBX** | 9.2 (34 reviews) | 7.8 (459 reviews) | 
| **SIP trunking services** | 8.9 (35 reviews) | 7.7 (452 reviews) | 

#### Basic Communication

| Feature | Crexendo | Quo | 
|---|---|---|
| **Phone Calls** | 9.9 (225 reviews) | 9.4 (1933 reviews) | 
| **Video Calls** | 8.5 (147 reviews) | Feature Not Available | 
| **Instant Messaging** | 8.8 (155 reviews) | 9.4 (1780 reviews) | 
| **Screen Sharing** | 8.3 (137 reviews) | Feature Not Available | 
| **Conference Calls** | 9.3 (163 reviews) | Feature Not Available | 
| **Desk-to-Desk Calls** | 9.7 (195 reviews) | 8.8 (1333 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Crexendo | Quo | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (22 reviews) | 7.8 (363 reviews) | 
| **Cross-system Integration** | 7.9 (22 reviews) | 7.9 (365 reviews) | 
| **Adaptive Learning** | Feature Not Available | 8.1 (362 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.0 (360 reviews) | 

#### Access

| Feature | Crexendo | Quo | 
|---|---|---|
| **Software Pairing** | 8.6 (133 reviews) | Feature Not Available | 
| **Browser Extension** | 8.8 (135 reviews) | Feature Not Available | 
| **Individual Download** | Feature Not Available | 9.0 (1474 reviews) | 

#### Advanced Features

| Feature | Crexendo | Quo | 
|---|---|---|
| **Hold Music** | 9.1 (175 reviews) | 7.7 (1065 reviews) | 
| **Automated Attendants** | 9.4 (191 reviews) | 8.2 (1298 reviews) | 
| **VOiP Number** | 9.6 (194 reviews) | 9.4 (1748 reviews) | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **Quo** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Crexendo | Quo | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Crexendo | Quo | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Crexendo | Quo | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Crexendo | Quo | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **Quo** | 7.3/10 | 49 |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Crexendo | Quo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (49 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **Quo** | 8.6/10 | 1149 |

#### Agentic AI - Outbound Call Tracking

| Feature | Crexendo | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (119 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (118 reviews) | 

#### Calling

| Feature | Crexendo | Quo | 
|---|---|---|
| **Record Calls** | Not enough data | 9.3 (995 reviews) ✓ Verified | 
| **Generate Location** | Not enough data | 8.5 (862 reviews) ✓ Verified | 
| **Call Types** | Not enough data | 9.3 (985 reviews) ✓ Verified | 
| **Click-to-Call** | Not enough data | 9.1 (715 reviews) | 
| **Auto Dialer** | Not enough data | 7.8 (115 reviews) | 

#### Contacts

| Feature | Crexendo | Quo | 
|---|---|---|
| **Personalization** | Not enough data | 9.1 (1023 reviews) ✓ Verified | 
| **Information Locater** | Not enough data | 8.9 (899 reviews) ✓ Verified | 
| **Record Prospect Data** | Not enough data | 8.7 (881 reviews) ✓ Verified | 

#### Insights

| Feature | Crexendo | Quo | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (922 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.4 (862 reviews) | 
| **Automated Voicemails** | Not enough data | 8.8 (960 reviews) ✓ Verified | 
| **Automated Emails** | Not enough data | 7.9 (825 reviews) ✓ Verified | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 8.6 (115 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | 9.7/10 | 25 |
| **Quo** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Crexendo | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Crexendo | Quo | 
|---|---|---|
| **Tenancy Flexibility** | 10.0 (17 reviews) | Not enough data | 
| **Native VoIP** | 10.0 (19 reviews) | Not enough data | 
| **CCaaS Option** | 9.9 (17 reviews) | Not enough data | 

#### Features

| Feature | Crexendo | Quo | 
|---|---|---|
| **Voicemail to Email** | 10.0 (22 reviews) | Not enough data | 
| **Voicemail to SMS** | 10.0 (18 reviews) | Not enough data | 
| **File Sharing** | 9.1 (15 reviews) | Not enough data | 
| **Voice Conferencing** | 9.5 (16 reviews) | Not enough data | 
| **Video Conferencing** | 9.4 (14 reviews) | Not enough data | 
| **Conference Transcripts** | 9.0 (13 reviews) | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **Quo** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Crexendo | Quo | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Crexendo | Quo | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Crexendo | Quo | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Crexendo | Quo | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **Quo** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Crexendo | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Crexendo (5):** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)

**Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Crexendo | Quo | 
|---|---|---|
| **Small-Business** | 78.9% | 91.4% | 
| **Mid-Market** | 20.8% | 7.3% | 
| **Enterprise** | 0.3% | 1.3% | 

### By Industry

#### Crexendo

- **Non-Profit Organization Management:** 9.5%
- **Construction:** 7.1%
- **Hospital & Health Care:** 6.2%
- **Automotive:** 4.2%
- **Accounting:** 3.6%
- **Legal Services:** 3.6%
- **Financial Services:** 3.3%
- **Government Administration:** 3.3%
- **Utilities:** 3.0%
- **Primary/Secondary Education:** 2.7%
- **Other:** 53.7%

#### Quo

- **Real Estate:** 8.6%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital & Health Care:** 3.8%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.4%

---
## Alternatives

### Alternatives to Crexendo

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3571 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1393 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (929 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56449 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (618 reviews)

### Alternatives to Quo

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2387 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1605 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1844 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (335 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3571 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1393 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)

---
## Top Discussions

### Crexendo

- Title: [What is Crexendo used for?](https://www.g2.com/discussions/what-is-crexendo-used-for) — 2 comments
  > **Top comment:** "They are a Business Telephone Provider, that offer Business Desk phones, mobile apps and facetime meeting services."

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crexendo-vs-quo-quo)