--- title: Crexendo Reviews meta\_title: 'Crexendo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 356 reviews by the users' company size, role or industry to find out how Crexendo works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 356 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Crexendo Reviews & Product Details Visit Website Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device. * * * Product Website Crexendo Seller [Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions) Discussions [Crexendo Community](https://www.g2.com/products/crexendo/discuss) Solution Type All-in-One Overview by Jon Brinton Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) ## Crexendo Integrations (9) What do users say about integrations? Verified by Crexendo [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keap ](https://www.g2.com/products/thryv-keap/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SugarCRM ](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More PO Peter O. Controller Small-Business (50 or fewer emp.) 6/12/2025 "Seamless transition from old carrier to Crexendo" 5/5 What do you like best about Crexendo? Their online portal is amazing from an admin perspective. To be able to configure our setup however we'd like is a very valuable and time saving tool. The online portal is easy to navigate and very user friendly. Crexendo's customer support team is accessible and responds to any/all inquiries in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Crexendo? The only hiccup was converting our intercom system over from the previous provider to Crexendo- however, the fault had more to do with the previous carries unwillingness to help with the conversion. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? All internal/external phone call handling- Crexendo provided a seamless transition when it came to migration and integration. Also- the features of the online admin portal are great- gives me the ability to customize call routing, auto-attendant, and user profiles up onboarding/termination by myself, as opposed to having to reach out via phone to our old provider. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ND Nicole D. Administrative Assistant Small-Business (50 or fewer emp.) 9/30/2025 "Highly recommend!" 5/5 What do you like best about Crexendo? Crexendo has been very helpful from the beginning. Kyle Grier walked us through the process and has been great to work with. Jeannie has went above and beyond to help us with the implementation process and get everything transferred over to the new system. Review collected by and hosted on G2.com. What do you dislike about Crexendo? At this point we have not found anything that we dislike about Crexendo. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Crexendo has helped us to be able to contact multiple offices with a push of a button. They have been a good asset for our company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Small-Business (50 or fewer emp.) 11/4/2025 "Switching the Crexendo is one of the best business decisions." 5/5 What do you like best about Crexendo? The product is user friendly, but the best part is the people. Jon Butts has been phenomenal since the first telephone conversation. He is well versed in the product he sales and always available when I have questions. He made the entire process mush easier than I thought possible. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Haven't found any dislikes so far. The product is very good. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Everything is much more streamlined. Our old system was Analog, so being able to update to this type of VoIP has been a game changer for us. The ease of use when communicating has added time to our already over busy schedules. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions") AR Verified User in Religious Institutions Small-Business (50 or fewer emp.) 1/20/2026 "Phone Feature on My Personal Phone—Perfect for Working Out of the Office" 3.5/5 What do you like best about Crexendo? i can have the phone feature on my personal phone when out of the office. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Not everyone in the office has the text messaging feature, and we have to pay extra for it. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? they are always checking in and making sure the services they provide are up to our satisfaction Review collected by and hosted on G2.com. Show More 4/16/2026 Validated ReviewerIncentivizedSource: Seller invite ![Paige Julianne S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paige Julianne S.") PS Paige Julianne S. Content Management Analyst Higher Education Small-Business (50 or fewer emp.) 8/6/2025 "Best All Around Product" 5/5 What do you like best about Crexendo? Having spent 8 years working in the Voice over IP space myself, when it came time for me to select a phone system for my new businesses, Crexendo was my number one choice. They provide all the features I need, an easy to use interface, and fast implementation. I called Jon B. there one afternoon and I was up and running within a few days. It is perfect for me, as I can separate my calls based on number dialed and options pressed in the IVR. I highly recommend Crexendo for any small business. Review collected by and hosted on G2.com. What do you dislike about Crexendo? The only thing I would change is the ability to select and order new telephone numbers and add new extensions without having to submit a support ticket. A minor nit. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Providing my businesses with a complete call center solution at an affordable price. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite BK Brian K. Information Technology Manger Small-Business (50 or fewer emp.) 4/10/2025 "A smooth transition to an outstanding product" 5/5 What do you like best about Crexendo? Perhaps the best thing we've gained by moving to Crexendo is the ease of system management. Our sales consultant, Jim Hall, was easy to work with and quick to respond to questions and changes. He also worked with me to make sure the new service costs met or beat the costs of our old service, which was important to us as a non-profit. (All in, switching saved about $100/mo in our telecom expenses.) There are plenty of options and service levels so you can get what you need for each member of the organization... no overpaying for things you don't need... or someone doing without because nobody else needs the feature. Our implementation consultant, Mary Jenkins, was able to help us easily setup the system to mimic some of the features we liked from our old on-prem system. She also effectively helped us work through hiccups that were outside Crexendo's control. The management portal is modern, easy to use, flexible, and thorough. And the sound quality is EXCEPTIONAL! Features like voicemail transcription and a mobile app have made it easier for us to communicate amid differing schedules and locations. We purchased our phones through Crexendo, so they came pre-provisioned and were a snap to deploy -- just plug them in and you're up! Overall, one of the best technology transitions I've worked through. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Really the ONLY downside we encountered was leaving behind our \*large\* pool of DID numbers. We ported over the ones that were in use... but with a traditional provider, you get that pool and it really doesn't cost anything extra... whereas the "a la carte" DIDs (those added on to a lower service level) are a nominal fee per number. But we didn't see that as reason to not switch. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? The biggest challenge Crexendo is helping us overcome is reaching staff members when they are off-site. Before, if we wanted to be reachable while away from the office, we had to give out a personal mobile number. (Some of us established Google Voice numbers for that purpose, but it's still and extra step.) But in both cases, it was problematic due to safety and security concerns as a religious non-profit, especially for minors and families. Now, those that need to be reachable off-site can have people call their office number and they can answer using the mobile app on their cell phone -- no more extra phone numbers! We're also setting up SMS so we can send and receive text messages using our company DID numbers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Joe C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe C.") JC Joe C. Director of Information and Technology Mid-Market (51-1000 emp.) 8/7/2025 "Crexendo for K-12" 5/5 What do you like best about Crexendo? Crexendo implementation and features have been very well received across the district. The system works as advertised. Kyle Grier and Jeannie Erli were instrumental in a smooth and positive experience. The system was scoped perfectly and the ease of use is a dramatic improvement over our previous provider. The customer support from Jeannie has been unparalleled. Review collected by and hosted on G2.com. What do you dislike about Crexendo? We are still working through the integration with some of our analog paging solutions, but that is not a show-stopper by any means. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? The most significant issue that we solved is uninterrupted communications followed closely by a better e911 setup. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tammy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tammy S.") TS Tammy S. 12/31/2025 "Seamless Calling Solution with Stellar Support" 5/5 What do you like best about Crexendo? I like that with Crexendo, I can call on my laptop or use the app on my phone, and it's separate from my personal line. Additionally, the setup was simple, and the onboarding team was great. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Nothing Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? I have a dedicated number for work, and I can call on my laptop or phone, keeping it separate from my personal line. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Kyle F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle F.") KF Kyle F. General Manager Small-Business (50 or fewer emp.) 9/4/2025 "Great services at a great cost!" 5/5 What do you like best about Crexendo? When I spoke with Carol, she heard what our current system was and was not doing for us and listened and helped guide me towards the best solution for us. Now we have a phone system that works well and doesn't cost a ton! Review collected by and hosted on G2.com. What do you dislike about Crexendo? Nothing so far. Things are going great and I can't think that anything will change in that regard. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? It gives us a phone system that is up-to-date from what we used to use (corded phones). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JG Julia G. Office Administrator Small-Business (50 or fewer emp.) 6/27/2025 "Exceptional, fast, reliable service from Carly Uehlein and her amazing team! 5 Stars ALL the way!!!" 5/5 What do you like best about Crexendo? I love having a dedicated person to go to, such as Carly Uehlein, and the rest of her team are just as amazing! We had a few issues when I first started with my company back in February of this year. Where to start? Crexendo has helped us immensely. They are very easy to get a hold of and respond quickly. First of all, Carly was able to lower our billing to match our needs, who does this? What a great way to retain customer loyalty! Secondly we had a fax issue as Carly and her team discovered why were not able to receive nor send out faxes. Apparently our fax router was out of date, so she sent out a replacement to us at no charge asap. My boss and I requested for having our voice mails sent to our emails instead of our phones, which they did for us asap as well. Just recently one of our employees requested for her business phone line to be forwarded to her cell temporarily, which was done immediately upon request. I could go on, but basically it's been a pleasure to work with such a reliable company and to be able to have a live person to talk to, not a robot. Personal customer service is almost extinct in this day and age, so it's really wonderful to still be able to have that with any company that you are doing business with. Thank you Carly and thank you Crexendo! Review collected by and hosted on G2.com. What do you dislike about Crexendo? That they are not here in our state. It would be nice if they had a location nearby. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Voice mail, change of extensions, fax issues, transferring services, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Crexendo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Crexendo ](https://www.g2.com/products/crexendo/discussions/new) GU Guest User • Last activity almost 3 years ago What is Crexendo used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-crexendo-used-for) [ View all Discussions ](https://www.g2.com/products/crexendo/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) Crexendo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,427) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,399) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-quo-quo) ##### ##### Crexendo Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Design Communications Strategy Development Personalization Inbound Identification [ View More Features ](https://www.g2.com/products/crexendo/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,427) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/crexendo/competitors/alternatives) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Contact Center](https://www.g2.com/categories/contact-center)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which mobile backend service provides the best real-time database and push notification capabilities?](https://www.g2.com/discussions/which-mobile-backend-service-provides-the-best-real-time-database-and-push-notification-capabilities)[What is the best PDF editor for document collaboration?](https://www.g2.com/discussions/what-is-the-best-pdf-editor-for-document-collaboration)[What are the highest rated pharmacy management systems for pharmacies needing to go live in under 60 days?](https://www.g2.com/discussions/what-are-the-highest-rated-pharmacy-management-systems-for-pharmacies-needing-to-go-live-in-under-60-days) [Top-rated cloud compliance tools for large enterprises](https://www.g2.com/discussions/what-are-the-top-rated-cloud-compliance-tools-for-large-enterprises)[What retail media tools have the best automated bidding and campaign optimization for brands managing high-SKU catalogs where manual bid management is not realistic?](https://www.g2.com/discussions/what-retail-media-tools-have-the-best-automated-bidding-and-campaign-optimization-for-brands-managing-high-sku-catalogs-where-manual-bid-management-is-not-realistic)[Pros and Cons Details](https://www.g2.com/products/crexendo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)