--- title: Crexendo Reviews meta\_title: 'Crexendo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 356 reviews by the users' company size, role or industry to find out how Crexendo works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 356 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Crexendo Reviews & Product Details Visit Website Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device. * * * Product Website Crexendo Seller [Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions) Discussions [Crexendo Community](https://www.g2.com/products/crexendo/discuss) Solution Type All-in-One Overview by Jon Brinton Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) ## Crexendo Integrations (9) What do users say about integrations? Verified by Crexendo [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keap ](https://www.g2.com/products/thryv-keap/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SugarCRM ](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More AS Andrew S. Systems Administrator Mid-Market (51-1000 emp.) 6/18/2025 "Recent Organizational Upgrade to a Cloud Phone System" 5/5 What do you like best about Crexendo? I enjoyed the friendly, professional process from start to finish. I also was captivated by the support posture of Crexendo. Review collected by and hosted on G2.com. What do you dislike about Crexendo? At times, there seemed to be a bit of confusion, but it turned out to be miscommunication and was handled/corrected through virtual discussions. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? One of the issues we had with our previous phone vendor was the mobile app. It simply did not work. With Crexendo, we no longer have that issue, and users are loving the flexibility to use their desk phone or mobile app at all times, in office or teleworking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lalaine M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lalaine M.") LM Lalaine M. Accountant & Office Manager Small-Business (50 or fewer emp.) 11/12/2025 "CREXENDO REVIEW FROM A INVESTMENT & MANAGEMENT COMPANY POV" 5/5 What do you like best about Crexendo? They have a great team and sales manager Jim Hall made it easy for me to understand the product! Review collected by and hosted on G2.com. What do you dislike about Crexendo? None as of the moment, but maybe just having to pay initial payment even before service is conducted. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? It basically helps me see and analyze all incoming calls and manage how we handle these calls per department. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SM Sean M. Owner/Member Small-Business (50 or fewer emp.) 12/30/2025 "Outstanding Support Staff Makes a Great First Impression" 5/5 What do you like best about Crexendo? So far, the support staff has been very helpful. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Not sure yet. It has only been a couple of weeks and the system is new to us. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Multiple line service. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SU Seth U. IT Manager Mid-Market (51-1000 emp.) 2/13/2025 "We made the switch to Crexendo in 2020." 5/5 What do you like best about Crexendo? We like the web interface, Crexendo VIP Mobile app, and the 24/7 customer support. One of the main reasons we chose Crexendo was that they are US based. Review collected by and hosted on G2.com. What do you dislike about Crexendo? The only downside is if we have an ISP outage at our location we would have an interuption at our office location. What's good is that we can take our phones to another location and resume taking calls. That was one of the main reasons we went with Crexendo in 2020 during the beginning of the pandemic. It gave us peace of mind to know we could have our employees able to work from home if need be. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Being able to make receive calls on our mobile devices as if we were sitting at our desks has been very beneficial. When we are away from our desks and not having to send callers to voicemail has benefited our consumers as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Carlos A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos A.") CA Carlos A. store manager Small-Business (50 or fewer emp.) 12/11/2025 "Outstanding Customer Service Makes All the Difference" 4.5/5 What do you like best about Crexendo? there customer service was really amazing Kellen bell was super helpfull Review collected by and hosted on G2.com. What do you dislike about Crexendo? nothing was really bad everything worked out really well Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? we have bad phone issues at the store and they took care of us and solved the problem Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Barry S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barry S.") BS Barry S. Business Owner Small-Business (50 or fewer emp.) 9/4/2025 "Outstanding Account Team Representation" 5/5 What do you like best about Crexendo? Working with Karen at Crexendo has been an absolute pleasure. Their team is highly experienced, professional, and incredibly responsive. They handle every request with efficiency and care, making collaboration seamless and enjoyable. They really are great at what they do and genuinely great to work with. Review collected by and hosted on G2.com. What do you dislike about Crexendo? I have nothing but great things to say about my experience Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? We needed a quick, and cost effective solution at the Boston Airport for the Chic Fil E'. Karen at Crexendo satisfied all of our requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![David C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David C.") DC David C. Systems and Network Administrator Mid-Market (51-1000 emp.) 2/3/2025 "Easiest phone move ever!!!!" 5/5 What do you like best about Crexendo? Move your phone to Crexendo and take back control of your systems. I have moved 2 of my 13 locations to Crexendo so far and it's been a dream. No more phone vendors from outside. No more fax machines printing out 20+ spams a day. No more dropped calls because Mediacom, Xfinty, Cox, Spectrum, etc is having signal issues again and you have to restart everything for the 4 time today. My boss's are very old school and have resisted changing over to a VoIP system but this has won them over. And the best part is we can do this all in house and no need for anymore outside vendors other than the ISP. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Nothing. Haven't found anything that I don't like yet. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Dropped calls and problems with faxing. We have always had a problem with fax machines and lossing faxes because of timeout issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ramon B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon B.") RB Ramon B. Pastor Small-Business (50 or fewer emp.) 1/23/2025 "The Team of Lorena, Clarke and Larry was wonderful!" 5/5 What do you like best about Crexendo? Lorena and her Team were receptive to our situation, walked us through all of the steps to dissociate ourselves from our previous provider, and stayed with us from setting up the account, installing the hardware and software, and training the staff members all of the way until we were ready to adopt! Review collected by and hosted on G2.com. What do you dislike about Crexendo? I was a little surprised they use a third part for texting capabilities, as our previous company had it built in. It is understandable and it was fairly seamless (just a little time consuming) to apply for the process. But I don't blame Lorena's Team for any of that. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? The feature that I love the most is our ability to set up our own auto-attendant feature. Depending on the type and date, we are able to have different auto-attendant announcements to maintain our customers updates. And I love the call quality. No droppsed calls like the previous service provider! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Amanda B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda B.") AB Amanda B. Bookkeeper Mid-Market (51-1000 emp.) 3/31/2025 "Great customer service - very quick and responsive - Carly U was excellent to work with" 5/5 What do you like best about Crexendo? Very easy to get ahold of and will go out of the way to try and resolve any problems we may have. Ordered a couple new phones from Carly and she had them shipped out the next day! Review collected by and hosted on G2.com. What do you dislike about Crexendo? Nothing I can think of. If we have had issues (which have been very few in the couple years we used them), they are quick to resolve. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? We used Verizon phones when we switched to Crexendo and they got everything converted perfectly. Randomly 2 years later the Verizon phones defaulted back to their settings so we had to redo everything. We decided to get phones from Crexendo to not have this issue in the future. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Wallace H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wallace H.") WH Wallace H. Contract Director Small-Business (50 or fewer emp.) 1/9/2025 "High-Quality VoIP Equipment, Excellent Customer Support, and Great Software!" 5/5 What do you like best about Crexendo? Crexendo offers our clinical company the perceft phone and communications solutions. The user friendly and powerful VIP software is easy and greatly impowers are ability to be effeciant as possible. The support to myslef and our staff from Ms. Carry Snell is availble, responsive and knowledgeable on the equipment and software. Her and support team offer various channels, including phone, email, and live chat, ensuring timely assistance when needed.. Their comprehensive implementation and training resources provided by Mr. Mark and Paul Aker is top notch! They will focus on user experience, ease of intergration and walk you through everything needed. Also provide guidebooks to support staff throughout the time in use. thanks! +++++++++ Review collected by and hosted on G2.com. What do you dislike about Crexendo? Not sure if there is, however an VIP app for windows and personal device to eliminate having to log in on webpage. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? providing efficiency, productivity and the elimination head aches of technology issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ## Questions about Crexendo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Crexendo ](https://www.g2.com/products/crexendo/discussions/new) GU Guest User • Last activity almost 3 years ago What is Crexendo used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-crexendo-used-for) [ View all Discussions ](https://www.g2.com/products/crexendo/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) Crexendo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,427) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,399) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-quo-quo) ##### ##### Crexendo Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Design Communications Strategy Development Personalization Inbound Identification [ View More Features ](https://www.g2.com/products/crexendo/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,427) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/crexendo/competitors/alternatives) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Contact Center](https://www.g2.com/categories/contact-center)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which mobile backend service provides the best real-time database and push notification capabilities?](https://www.g2.com/discussions/which-mobile-backend-service-provides-the-best-real-time-database-and-push-notification-capabilities)[What is the best PDF editor for document collaboration?](https://www.g2.com/discussions/what-is-the-best-pdf-editor-for-document-collaboration)[What are the highest rated pharmacy management systems for pharmacies needing to go live in under 60 days?](https://www.g2.com/discussions/what-are-the-highest-rated-pharmacy-management-systems-for-pharmacies-needing-to-go-live-in-under-60-days) [Top-rated cloud compliance tools for large enterprises](https://www.g2.com/discussions/what-are-the-top-rated-cloud-compliance-tools-for-large-enterprises)[What retail media tools have the best automated bidding and campaign optimization for brands managing high-SKU catalogs where manual bid management is not realistic?](https://www.g2.com/discussions/what-retail-media-tools-have-the-best-automated-bidding-and-campaign-optimization-for-brands-managing-high-sku-catalogs-where-manual-bid-management-is-not-realistic)[Pros and Cons Details](https://www.g2.com/products/crexendo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)