--- title: Crexendo Reviews meta\_title: 'Crexendo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 356 reviews by the users' company size, role or industry to find out how Crexendo works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 356 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### Crexendo Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the **exceptional customer support** provided by Crexendo, making the setup process seamless and easy. [(83 mentions)](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1624126&qs=pros-and-cons#reviews)

Users commend Crexendo for its **exceptional support and user-friendly service** , making transitions and management seamless across locations. [(75 mentions)](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1625672&qs=pros-and-cons#reviews)

Users commend the **exceptional customer service** at Crexendo, highlighting support that is responsive, helpful, and knowledgeable. [(52 mentions)](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1624948&qs=pros-and-cons#reviews)

Users find Crexendo’s service to be **extremely easy to use** , making transitions and setups seamless and stress-free. [(47 mentions)](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1624383&qs=pros-and-cons#reviews)

Users appreciate the **easy setup** of Crexendo, highlighting hassle-free transitions and supportive customer service throughout. [(44 mentions)](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1625067&qs=pros-and-cons#reviews)

Users report experiencing **technical call issues** with Crexendo, especially during internet outages, affecting communication reliability. [(7 mentions)](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1627001&qs=pros-and-cons#reviews)

Users find the **complex processes** of Crexendo challenging, often requiring IT support for setup and troubleshooting. [(6 mentions)](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1625210&qs=pros-and-cons#reviews)

Users find that **customer service can be difficult to reach** , complicating their experience when seeking assistance. [(5 mentions)](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1626011&qs=pros-and-cons#reviews)

Users find **difficult navigation** in the Crexendo app, impacting efficiency and making it challenging to utilize features effectively. [(5 mentions)](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1626575&qs=pros-and-cons#reviews)

Users are frustrated by the **overwhelming number of spam calls** and issues with caller ID affecting communications. [(5 mentions)](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1624056&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Crexendo

##### 1. Customer Support

Users highlight the **exceptional customer support** provided by Crexendo, making the setup process seamless and easy.
[
See 83 mentions
](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1624126&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sherry F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherry F.")
SF

Sherry F.

Small-Business (50 or fewer emp.)

5.0/5

"Love Crexendo, and it keeps getting better."

What do you like about Crexendo?

We have now had Crexendo for a few years. This is a very easy system to use. Kiloh, our account rep is top notch!

SR

Sam R.

Mid-Market (51-1000 emp.)

5.0/5

"Smooth Communication, Reliable Support"

What do you like about Crexendo?

Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something

##### 2. Helpful

Users commend Crexendo for its **exceptional support and user-friendly service** , making transitions and management seamless across locations.
[
See 75 mentions
](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1625672&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sherry F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherry F.")
SF

Sherry F.

Small-Business (50 or fewer emp.)

5.0/5

"Love Crexendo, and it keeps getting better."

What do you like about Crexendo?

We have now had Crexendo for a few years. This is a very easy system to use. Kiloh, our account rep is top notch!

SR

Sam R.

Mid-Market (51-1000 emp.)

5.0/5

"Smooth Communication, Reliable Support"

What do you like about Crexendo?

Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something

##### 3. Customer Service

Users commend the **exceptional customer service** at Crexendo, highlighting support that is responsive, helpful, and knowledgeable.
[
See 52 mentions
](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1624948&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sherry F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherry F.")
SF

Sherry F.

Small-Business (50 or fewer emp.)

5.0/5

"Love Crexendo, and it keeps getting better."

What do you like about Crexendo?

We have now had Crexendo for a few years. This is a very easy system to use. Kiloh, our account rep is top notch!

 ![Rick K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick K.")
RK

Rick K.

Small-Business (50 or fewer emp.)

5.0/5

"Hassle-Free Switch to Crexendo with Helpful Customer Support"

What do you like about Crexendo?

I really like how easy it was to transfer my phone service to Crexendo. The switch was straightforward and hassle-free. The customer service has been

##### 4. Ease of Use

Users find Crexendo’s service to be **extremely easy to use** , making transitions and setups seamless and stress-free.
[
See 47 mentions
](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1624383&qs=pros-and-cons#reviews)

See Related User Reviews

SR

Sam R.

Mid-Market (51-1000 emp.)

5.0/5

"Smooth Communication, Reliable Support"

What do you like about Crexendo?

Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something

 ![Rick K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick K.")
RK

Rick K.

Small-Business (50 or fewer emp.)

5.0/5

"Hassle-Free Switch to Crexendo with Helpful Customer Support"

What do you like about Crexendo?

I really like how easy it was to transfer my phone service to Crexendo. The switch was straightforward and hassle-free. The customer service has been

##### 5. Easy Setup

Users appreciate the **easy setup** of Crexendo, highlighting hassle-free transitions and supportive customer service throughout.
[
See 44 mentions
](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1625067&qs=pros-and-cons#reviews)

See Related User Reviews

SR

Sam R.

Mid-Market (51-1000 emp.)

5.0/5

"Smooth Communication, Reliable Support"

What do you like about Crexendo?

Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something

 ![Rick K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick K.")
RK

Rick K.

Small-Business (50 or fewer emp.)

5.0/5

"Hassle-Free Switch to Crexendo with Helpful Customer Support"

What do you like about Crexendo?

I really like how easy it was to transfer my phone service to Crexendo. The switch was straightforward and hassle-free. The customer service has been

### 5 Cons or Disadvantages of Crexendo

##### 1. Call Issues

Users report experiencing **technical call issues** with Crexendo, especially during internet outages, affecting communication reliability.
[
See 7 mentions
](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1627001&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Karlee V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karlee V.")
KV

Karlee V.

4.0/5

"Effective Phone System with Caller ID Challenges"

What do you dislike about Crexendo?

I don't like the overwhelming number of spam calls we receive, and it's frustrating that our caller ID shows as spam when we call clients.

 ![Phoebe C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phoebe C.")
PC

Phoebe C.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable Phone System with Great Support and Potential for Improved Usability"

What do you dislike about Crexendo?

I wish the Crexendo app can be updated to be more user-friendly. The current design or interface seems to lack intuitive navigation, which can decreas

##### 2. Complex Processes

Users find the **complex processes** of Crexendo challenging, often requiring IT support for setup and troubleshooting.
[
See 6 mentions
](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1625210&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jordan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan M.")
JM

Jordan M.

Small-Business (50 or fewer emp.)

5.0/5

"Communications Carol Rocks!"

What do you dislike about Crexendo?

The downside, would be not using Crexendo in the first place. The company I switched from wasn't very transparent and would make you jump through hoop

 ![Brianna B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brianna B.")
BB

Brianna B.

Small-Business (50 or fewer emp.)

5.0/5

"Kellen Bell and Tammy Ivie at Crexendo are the Best"

What do you dislike about Crexendo?

Implementation wasn't easy. I had to bring in IT. I was hoping I could do it myself.

##### 3. Customer Service

Users find that **customer service can be difficult to reach** , complicating their experience when seeking assistance.
[
See 5 mentions
](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1626011&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rick K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick K.")
RK

Rick K.

Small-Business (50 or fewer emp.)

5.0/5

"Hassle-Free Switch to Crexendo with Helpful Customer Support"

What do you dislike about Crexendo?

I don’t think it’s Crexendo’s fault that I’m not quite savvy enough to set up all the features on my system, but that’s exactly why I reach out to cus

 ![Jordan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan M.")
JM

Jordan M.

Small-Business (50 or fewer emp.)

5.0/5

"Communications Carol Rocks!"

What do you dislike about Crexendo?

The downside, would be not using Crexendo in the first place. The company I switched from wasn't very transparent and would make you jump through hoop

##### 4. Difficult Navigation

Users find **difficult navigation** in the Crexendo app, impacting efficiency and making it challenging to utilize features effectively.
[
See 5 mentions
](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1626575&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Phoebe C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phoebe C.")
PC

Phoebe C.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable Phone System with Great Support and Potential for Improved Usability"

What do you dislike about Crexendo?

I wish the Crexendo app can be updated to be more user-friendly. The current design or interface seems to lack intuitive navigation, which can decreas

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A Great Service With Fantastic Team Support"

What do you dislike about Crexendo?

At this time, I haven't had any negative experiences with Crexendo. As I mentioned before, there are many options and features available for managing

##### 5. Number Issues

Users are frustrated by the **overwhelming number of spam calls** and issues with caller ID affecting communications.
[
See 5 mentions
](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1624056&qs=pros-and-cons#reviews)

See Related User Reviews

GS

Greg S.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use"

What do you dislike about Crexendo?

Provisioning new numbers is still a manual process, but you can create/edit/delete/assign users to numbers through the portal easily.

 ![Karlee V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karlee V.")
KV

Karlee V.

4.0/5

"Effective Phone System with Caller ID Challenges"

What do you dislike about Crexendo?

I don't like the overwhelming number of spam calls we receive, and it's frustrating that our caller ID shows as spam when we call clients.

 ![Sherry F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherry F.")
SF

Sherry F.

Legal Assistant

Small-Business (50 or fewer emp.)

12/19/2022

"Love Crexendo, and it keeps getting better."

5/5

What do you like best about Crexendo?

We have now had Crexendo for a few years. This is a very easy system to use. Kiloh, our account rep is top notch! Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Other than at the initial set up, when I had no idea how everything worked, we've had no problems. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

At this time we are working on adding text messaging to the app. I wasn't sure if we already had it, and if not, can we get it. So I called Kiloh, within 30 minutes I had an email with the required form and instructions on what to do. Review collected by and hosted on G2.com.

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8/6/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

LS

Luciana S.

IT Manager 

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

6/12/2026

"Reliable Global Calling with a Simple, Centralized Dashboard"

4.5/5

What do you like best about Crexendo?

Crexendo is a brilliant cloud based solution that delivers consistent and reliable calls across the globe

The software has a simple dashboard that helps us manage voicemails, calls and extensions efficiently

Crexendo has unified communication measures that include collaboration tools, messaging and voicemail

The program addresses the growing number of calls in a company, and there is no change in infrastructure that a company has

The program makes the customer support process more reliable and responsive, more so during the onboarding phase

I like the flexibility of auto attendant services and call routing and this amplifies the call management process

We get a centralized administration from Crexendo and this manages all communication and users in a single platform Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

The interface for Crexendo feels outdated, and some areas needs some modernization

The configuration of Crexendo demands high technical involvement to make everything work

Some integrations may not be handled by norma users, they need more technical support Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Crexendo has significantly strengthened communication, by establishing successful cloud call systems that reach all audiences

The app ensures our remote team are well distributed and they stay connected through messaging and voicemail services

The app has simplified the extension management, auto attendant, and call routing, more so when organizations are growing

We have significantly reduced the communication costs, by eliminating all other tools that we had deployed to support engagement

The app has largely improved on our customer support, something that translates to more sales and revenue increase

Crexendo is cloud supported and this gives information access to all stakeholders despite their location Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![*Arrow R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "\*Arrow R.")
\*R

\*Arrow R.

Manager

Small-Business (50 or fewer emp.)

7/2/2026

"Smooth Setup and Fast, Attentive Support from Carol Kloss and Romina Bonaobra"

5/5

What do you like best about Crexendo?

Carol and Romina were both very easy and fast to work with. I was able to transfer the phones and start the new system very smoothly with their attentiveness and help. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Nothing to dislike as of now. Everything has worked well up to this point. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Crexendo comes from a local sales rep, Carol Kloss, which is a benefit in itself. I was having problems with my system not working quite often, a customer could not hear us on the other line. Hoping that this new system will solve that issue. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![RPS A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RPS A.")
RA

RPS A.

Small-Business (50 or fewer emp.)

5/15/2026

"Affordable and Effective Phone Solution"

5/5

What do you like best about Crexendo?

I use Crexendo for our business phone and recently upgraded to an AI Receptionist, which has freed up my time to focus on other areas of the business. Crexendo is easy to use, affordable, and effective. I like the mobile app because I can work from anywhere, and it's especially nice to handle calls while on the road. The initial setup was easy, and the platform is easy to use. I also appreciated Kiloh's help in implementing our AI system; he was very responsive and did what he promised. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Can't think of anything I do not like and I have been using it several years Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Crexendo frees up my time to focus on other business areas. It's easy to use, affordable, and effective. I like the mobile app because I can work from anywhere, which is great for handling calls on the road as a small business. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
AC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

7/29/2026

"Easy Setup, Amazing Integration, and AI Call Recordings That Lighten the Workload"

5/5

What do you like best about Crexendo?

I like the ease of the system and how there was a person available at every step of the set up. The performance of how the system integrated with our business needs was amazing! The AI for call recordings have improved my work load! Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

There is nothing I have experienced in the past 4-5 months that I do not like. Customer service is great, the teams I have worked with are polite and the system performance is out of this world. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Crexendo has helped me stream line my trainings via the call recording options. The breakdown of information and a call summary has made my job easier and more interactive. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

KS

Kalpesh S.

Sr. Recruiting Manager

Mid-Market (51-1000 emp.)

2/16/2026

"A Forward-Thinking Cloud Communications Leader"

5/5

What do you like best about Crexendo?

What I like best about Crexendo is its strong focus on innovation in cloud communications while maintaining a customer-first mindset. The company’s commitment to delivering scalable, reliable UCaaS solutions and continuously improving its platform demonstrates both vision and execution strength. I also appreciate the collaborative culture and the opportunity to contribute meaningfully in a growing, technology-driven organization. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

As Crexendo continues to grow, one area of opportunity is ensuring that internal processes and communication scale at the same pace as the business. With growth often comes evolving priorities, and improving cross-team alignment could further enhance efficiency and collaboration. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Crexendo is solving the challenge of fragmented and outdated communication systems by providing unified, cloud-based UCaaS solutions. This helps businesses streamline communication, improve collaboration, and reduce infrastructure costs. For me, it’s beneficial because it allows me to be part of delivering meaningful, modern solutions that directly impact business efficiency and customer satisfaction. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Rick K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick K.")
RK

Rick K.

Principal Architect

Small-Business (50 or fewer emp.)

2/19/2026

"Hassle-Free Switch to Crexendo with Helpful Customer Support"

5/5

What do you like best about Crexendo?

I really like how easy it was to transfer my phone service to Crexendo. The switch was straightforward and hassle-free. The customer service has been very helpful with setting up everything to make things work well. The fact that I have 2 desk phones, can use my cell phone or computer to make calls is awesome. I use my phone system all of the time. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

I don’t think it’s Crexendo’s fault that I’m not quite savvy enough to set up all the features on my system, but that’s exactly why I reach out to customer support for help. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Being a one-person business, Crexendo has solved the problem of handling my phone calls. From setting the hours that I am open and can take calls or by sending email messages with text of the phone message when I am unable to answer my phone. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

DC

Debbie C.

Small-Business (50 or fewer emp.)

4/20/2026

"Essential for Remote Transition, Stellar Support"

5/5

What do you like best about Crexendo?

Honestly, what I like most about Crexendo is the service we receive, specifically from Kiloh Smith, who has been working with us recently. Kiloh is super easy to work with, knowledgeable, friendly, upbeat, and always has our best interests at heart. We love working with him and would give him five stars. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

I think we've had to embrace improvements along the way as we were a very low tech company prior to Crexendo. Sometimes it was a lack of understanding on our part for the technology or the advancement of technology. The initial setup was pretty complicated as I recall, and there was a bit of a learning curve, but we overcame it fairly quickly, through lots of support Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Crexendo helped us transition to remote work during COVID, allowing us to provide essential services by integrating telephone technology into our employees' homes, something we had never done or even considered. So needless to say we were starting from zero and Crexendo made it all happen fo us. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Jason W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason W.")
JW

Jason W.

Small-Business (50 or fewer emp.)

4/14/2026

"Time-Saving Phone System with Reliable Service"

5/5

What do you like best about Crexendo?

I like that Crexendo's phone system saves us a lot of operator time by allowing people to follow prompts without needing to talk to a person. The phones are pretty, and I appreciate that we've had reliable service, as I don't think we've been without it in the three years I've been with the company. I also like that they're an Arizona company. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

One thing that frustrates me is that when you're setting up a series, in terms of what happens next, and how call routes and such can be done in multiple ways. The team sets up things differently, so if you get somebody else helping you when you call on the inbound line for support, they might not know how the other person did it, and it creates a mess. It's time-consuming, and it's unnecessary. They should just pick one way to do it, and everybody should be trained the same way. It'd be so much better. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Crexendo saved us operator time as people can follow prompts without talking to someone, which saves a lot of time. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Aaron G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron G.")
AG

Aaron G.

Owner

Small-Business (50 or fewer emp.)

3/31/2026

"Crexendo Simplifies Calls, Messaging, and Collaboration in One Platform"

5/5

What do you like best about Crexendo?

What I like best about Crexendo is how it combines business communication tools into one easy-to-use platform. It makes it easier to manage calls, messaging, and collaboration without juggling multiple systems. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

One downside is that, like many business communication platforms, there can be a learning curve when setting up advanced features or getting everything customized the way you want. Once it is configured, though, it becomes much easier to use. Review collected by and hosted on G2.com.

What problems is Crexendo solving and how is that benefiting you?

Crexendo lets me use a software phone on my cell phone, which means I do not have to pay for a separate carrier line for business calls. That saves money and makes it much easier to manage business communication from one device. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

## Top-Rated Alternatives

[

 ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX")

RingEX

4.2/5(1,425)

](https://www.g2.com/products/ringex/reviews)

[

 ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva")

Nextiva

4.5/5(3,619)

](https://www.g2.com/products/nextiva/reviews)

[

 ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect")

GoTo Connect

4.4/5(1,415)

](https://www.g2.com/products/goto-connect/reviews)

[
View All Alternatives
](https://www.g2.com/products/crexendo/competitors/alternatives)

##### Categories on G2

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