Link copied to clipboard # Crexendo vs RingEX Comparison - What are their main differences? Share [ Export ](/compare/crexendo/ringex/export.csv) CrexendoRingEX[+ Add Product](#) Reviews **Crexendo** [ 4.9/5(361) ](https://www.g2.com/products/crexendo/reviews#reviews) **RingEX** [ 4.2/5(1,497) ](https://www.g2.com/products/ringex/reviews#reviews) Pricing **Crexendo** No pricing available **RingEX** Free Trial **$30.00** 1 User Per Month · Core **Pricing Insights** from reviews Time to Implement **Crexendo** 1 month Based on 58 responses **RingEX** 1 month Based on 67 responses Return on Investment **Crexendo** 13 months Based on 54 responses **RingEX** 12 months1 month sooner Based on 65 responses Perceived Cost **Crexendo** $$$$$ **RingEX** $$$$$ Average Discount **Crexendo** 7% **RingEX** 11%4% more ![Crexendo](https://images.g2crowd.com/uploads/product/hd_favicon/c41539759356a586e48d93c64d7b7d45/crexendo.svg "Crexendo") ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") G2 offers free advice on this comparison. 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Pros & Cons **Crexendo** [ Customer Support (83) ](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1624126&qs=pros-and-cons#reviews)[ Helpful (75) ](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1625672&qs=pros-and-cons#reviews)[ Call Issues (7) ](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1627001&qs=pros-and-cons#reviews)[ Complex Processes (6) ](https://www.g2.com/products/crexendo/reviews?filters%5Bsentiment_snippet%5D=1625210&qs=pros-and-cons#reviews) **RingEX** [ Ease of Use (216) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778475&qs=pros-and-cons#reviews)[ Customer Support (127) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778227&qs=pros-and-cons#reviews)[ Poor Customer Support (55) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1779082&qs=pros-and-cons#reviews)[ Complex Processes (49) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778806&qs=pros-and-cons#reviews) Integrations **Crexendo** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d3942a298dfbdef078f42573114df1d9/thryv-keap.png "Product Avatar Image") Keap ](https://www.g2.com/products/thryv-keap/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_818d90027973233a6e6244ab315082ab/microsoft-dynamics-365-connector.png "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ View all ](https://www.g2.com/products/crexendo/integrations) **RingEX** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff47c687f709c1066319182e9ab0b3b5/apple-ios.png "Product Avatar Image") iOS ](https://www.g2.com/products/apple-ios/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58892ae6dbe98f8c5ff1112541c64b94/athenaone.jpeg "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ View all ](https://www.g2.com/products/ringex/integrations) Screenshots **Crexendo** No screenshot available **RingEX** ![RingEX screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/58552/1.JPG) Ratings Meets Requirements **Crexendo** 9.8 9.8294 **RingEX** 8.8 8.81,199 Ease of Use **Crexendo** 9.6 9.6299 **RingEX** 8.6 8.61,218 Ease of Setup **Crexendo** 9.5 9.5256 **RingEX** 8.2 8.2795 Ease of Admin **Crexendo** 9.5 9.5201 **RingEX** 8.3 8.3693 Quality of Support **Crexendo** 9.8 9.8297 **RingEX** 8.1 8.11,102 Has the product been a good partner in doing business? **Crexendo** 9.8 9.8206 **RingEX** 8.4 8.4680 Product Direction (% positive) **Crexendo** 9.6 9.6288 **RingEX** 7.9 7.91,154 Features VoIP Providers[Hide 93 FeaturesShow 93 Features](javascript:void(0);) 8.9 246 8.6 694 Platform Basics - VoIP Providers PBX systems, VoIP Softphone 8.9(won by 0.4) 43 8.5 102 Call Management 9.7(won by 1.0) 56 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 159 Integrations 8.5(won by 0.5) 42 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 120 Virtual PBX 9.2(won by 1.2) 34 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 83 SIP trunking services 8.9(won by 0.9) 35 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 81 Network monitoring Feature Not Available 8.4(won by default) 95 Communication Management Not enough data 9.7(won by default) 5 Call List Management Not enough data 8.7(won by default) 5 Third-Party Integrations Not enough data 8.3(won by default) 6 Contact Management Not enough data Not enough data Fax Management Not enough data Not enough data Call Center Management Not enough data Not enough data Queue Management Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Call Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Call Center Integration Not enough data Not enough data Basic Communication Phone Calls 9.9(won by 0.8) 230 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.1 589 | Verified Video Calls 8.5(won by 0.2) 147 8.3 418 | Verified Instant Messaging 8.8(tied score) 155 8.8(tied score) 462 | Verified Screen Sharing 8.3(won by 0.1) 137 8.2 371 | Verified Conference Calls 9.3(won by 0.7) 163 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 438 | Verified Desk-to-Desk Calls 9.7(won by 0.7) 195 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.0 448 | Verified SMS Messaging Not enough data 8.8(won by default) 11 Chat/Messaging Not enough data 9.4(won by default) 11 Two-Way Audio & Video Not enough data 9.0(won by default) 8 Video Call Recording Not enough data Not enough data SIP Trunking Not enough data Not enough data Agentic AI - VoIP Providers Autonomous Task Execution 7.5 23 8.0(won by 0.5) 56 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-system Integration 7.9 22 8.2(won by 0.3) 57 Adaptive Learning Feature Not Available 8.0(won by default) 54 Proactive Assistance Feature Not Available 8.1(won by default) 56 Access Software Pairing 8.6(won by 0.4) 133 8.2 383 | Verified Browser Extension 8.8(won by 0.4) 135 8.4 399 | Verified Individual Download Feature Not Available 8.6(won by default) 434 Advanced Features Hold Music 9.1(won by 0.8) 175 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 455 Automated Attendants 9.4(won by 1.0) 193 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 421 | Verified VOiP Number 9.6(won by 0.5) 194 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.1 487 | Verified Additional Functionality Multi-Channel Communication Not enough data 9.8(won by default) 11 Automatic Call Distribution Not enough data 9.3(won by default) 5 Real-Time Data Not enough data 9.7(won by default) 5 Real-Time Reporting Not enough data 10.0(won by default) 5 Call Recording Not enough data 8.7(won by default) 5 Real-Time Analytics Not enough data 9.7(won by default) 6 Activity Dashboard Not enough data 7.8(won by default) 6 Reporting & Statistics Not enough data 8.1(won by default) 8 CRM Not enough data 6.3(won by default) 5 Generative AI Not enough data 9.4(won by default) 6 Call Transfer Not enough data 8.6(won by default) 6 Call Reporting Not enough data 9.3(won by default) 5 Call Logging Not enough data 8.7(won by default) 5 Voice Mail Not enough data 8.3(won by default) 5 Mobile Access Not enough data 8.6(won by default) 15 IVR Not enough data 7.9(won by default) 8 Interaction Tracking Not enough data 8.3(won by default) 6 Call Routing Not enough data 8.9(won by default) 12 Video Conferencing Not enough data 9.3(won by default) 5 VoIP Connection Not enough data 8.3(won by default) 5 Reporting/Analytics Not enough data 7.6(won by default) 9 Unified Communications Not enough data 9.5(won by default) 11 Live Chat Not enough data Not enough data Customizable Reports Not enough data Not enough data Call Tracking Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Employee Directory Not enough data Not enough data AI Copilot Not enough data Not enough data Activity Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Call Scripting Not enough data Not enough data Virtual Call Center Not enough data Not enough data Auto-Dialer Not enough data Not enough data Contact Database Not enough data Not enough data Caller ID Not enough data Not enough data Customizable Caller ID Not enough data Not enough data Callback Scheduling Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Call Conferencing Not enough data Not enough data Call Disposition Not enough data Not enough data Predictive Dialer Not enough data Not enough data Spam Blocker Not enough data Not enough data On-Demand Recording Not enough data Not enough data Caller Profiles Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Conferencing Not enough data Not enough data Text to Speech Not enough data Not enough data VoIP Not enough data Not enough data Call Queues Not enough data Not enough data Call Screening Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Online Voice Transmission Not enough data Not enough data Voicemail Transcription Not enough data Not enough data UCaaS Platforms[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 9.7 26 8.9 89 Agentic AI - UCaaS Platforms Autonomous Task Execution Not enough data 9.3(won by default) 5 Cross-system Integration Not enough data 8.9(won by default) 6 Adaptive Learning Feature Not Available 9.0(won by default) 5 Natural Language Interaction Not enough data 8.7(won by default) 5 Third-Party Integrations Not enough data Not enough data Extensions Native VoIP 10.0(won by 1.2) 19 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.8 57 | Verified CCaaS Option 9.9(won by 1.6) 17 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 21 Tenancy Flexibility 10.0(won by default) 17 Feature Not Available Features Voicemail to Email 10.0(won by 1.0) 23 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.0 67 | Verified File Sharing 9.1(won by 0.4) 15 8.7 57 | Verified Voice Conferencing 9.5(won by 0.9) 16 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 60 | Verified Video Conferencing 9.4(won by 0.7) 14 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 61 | Verified Conference Transcripts 9.0(won by 0.7) 13 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 55 Voicemail to SMS 10.0(won by default) 18 Feature Not Available Electronic Faxes Not enough data 9.7(won by default) 5 IVR Not enough data 9.2(won by default) 6 Customizable Reports Not enough data 9.4(won by default) 6 Video Call Recording Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Meeting Management Not enough data Not enough data Screen Sharing Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Virtual Voicemail Not enough data Not enough data Additional Functionality Access Controls/Permissions Not enough data 8.3(won by default) 5 SMS Messaging Not enough data 9.0(won by default) 5 Trend Analysis Not enough data Not enough data Generative AI Not enough data Not enough data Voice Mail Not enough data Not enough data SSL Security Not enough data Not enough data Caller ID Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Activity Tracking Not enough data Not enough data Interaction Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Virtual Backgrounds Not enough data Not enough data Mobile Access Not enough data Not enough data Contact Management Not enough data Not enough data Call Center Management Not enough data Not enough data Call Tracking Not enough data Not enough data Call Transfer Not enough data Not enough data Group Messaging Not enough data Not enough data Call Recording Not enough data Not enough data AI Copilot Not enough data Not enough data Call Monitoring Not enough data Not enough data Task Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Routing Not enough data Not enough data Multi-User Collaboration Not enough data Not enough data Single Sign On Not enough data Not enough data Chat/Messaging Not enough data Not enough data Online Fax[Hide 60 FeaturesShow 60 Features](javascript:void(0);) Not enough data 8.7 189 Documents Document Signature Not enough data 7.4(won by default) 150 Storage Not enough data 8.1(won by default) 158 Editing Not enough data Feature Not Available Fax to Email Not enough data Not enough data Document Storage Not enough data Not enough data Secure Data Storage Not enough data Not enough data Electronic Signature Not enough data Not enough data Agentic AI - Online Fax Autonomous Task Execution Not enough data 8.5(won by default) 11 Cross-system Integration Not enough data 8.6(won by default) 11 Active Directory Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data File Transfer Not enough data Not enough data Sending Fax Number Not enough data 9.0(won by default) 176 Existing Numbers Not enough data 9.1(won by default) 173 Cross-Platform Sending Not enough data 8.9(won by default) 160 Unlimited Sending Not enough data 9.2(won by default) 163 Contact Management Not enough data 8.9(won by default) 166 Alerts Not enough data 9.1(won by default) 167 Print Management Not enough data Not enough data File Management Not enough data Not enough data Invoice Management Not enough data Not enough data Email Management Not enough data Not enough data Compliance Management Not enough data Not enough data Communication Management Not enough data Not enough data Call Center Management Not enough data Not enough data User Management Not enough data Not enough data Email to Fax Not enough data Not enough data Fax Management Not enough data Not enough data Additional Functionality Full Text Search Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Audit Trail Not enough data Not enough data Delivery Tracking Not enough data Not enough data Multiple Format Support Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data FoIP Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data SMS Messaging Not enough data Not enough data CRM Not enough data Not enough data Whitelisting/Blacklisting Not enough data Not enough data Status Tracking Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Archiving & Retention Not enough data Not enough data Encryption Not enough data Not enough data Document Templates Not enough data Not enough data Generative AI Not enough data Not enough data Self Service Portal Not enough data Not enough data Electronic Faxes Not enough data Not enough data Collaboration Tools Not enough data Not enough data AI Copilot Not enough data Not enough data Voice Mail Not enough data Not enough data Automated Routing Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Caller ID Not enough data Not enough data SSL Security Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Activity Tracking Not enough data Not enough data Monitoring Not enough data Not enough data Contact Database Not enough data Not enough data Webinar[Hide 53 FeaturesShow 53 Features](javascript:void(0);) Not enough data 8.3 107 Host Tools Customizable Branding Not enough data 8.5(won by default) 77 Role-based Access Not enough data 8.7(won by default) 82 Recording Not enough data 9.0(won by default) 92 Mobile Access Not enough data Not enough data Attendee Tools Registration Not enough data 8.8(won by default) 86 Attendee Live Chat Not enough data 8.9(won by default) 86 Polls and Surveys Not enough data 8.2(won by default) 69 Post-Event Tools Reporting/Analytics Not enough data 8.5(won by default) 66 Attendee Reports Not enough data 8.4(won by default) 69 Integrations Social Media Integration Not enough data 8.1(won by default) 60 Third-Party Integrations Not enough data 8.4(won by default) 67 Agentic AI - Webinar Autonomous Task Execution Not enough data 7.7(won by default) 8 Multi-step Planning Not enough data 7.7(won by default) 8 Cross-system Integration Not enough data 7.5(won by default) 8 Natural Language Interaction Not enough data 8.1(won by default) 8 Proactive Assistance Not enough data 8.1(won by default) 8 Additional Functionality Electronic Hand Raising Not enough data Not enough data Surveys & Feedback Not enough data Not enough data On-Demand Webinars Not enough data Not enough data Email Reminders Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Templates Not enough data Not enough data Content Management Not enough data Not enough data Social Promotion Not enough data Not enough data Audience Engagement Not enough data Not enough data Presentation Streaming Not enough data Not enough data Contact Management Not enough data Not enough data Quizzes Not enough data Not enough data Video Support Not enough data Not enough data User Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Breakout Rooms Not enough data Not enough data Video Conferencing Not enough data Not enough data Event Management Not enough data Not enough data Polls/Voting Not enough data Not enough data API Not enough data Not enough data File Sharing Not enough data Not enough data Calendar Management Not enough data Not enough data Screen Sharing Not enough data Not enough data Generative AI Not enough data Not enough data Registration Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Q&A Management Not enough data Not enough data Multi hosts Not enough data Not enough data Event Scheduling Not enough data Not enough data CRM Not enough data Not enough data Document Storage Not enough data Not enough data Whiteboard Not enough data Not enough data Activity Dashboard Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Meeting Management Not enough data Not enough data Video Streaming Not enough data Not enough data Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data 8.7 10 Call Analytics Call Recording Not enough data 8.7(won by default) 5 Call Analysis Not enough data 8.9(won by default) 6 Machine Learning Not enough data Not enough data Lead Qualification Not enough data Not enough data Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Artificial Intelligence - Conversation Intelligence Customer Scoring Not enough data 9.7(won by default) 5 Speech-to-Text Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Agentic AI - Conversation Intelligence Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Forecasting Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Natural Language Processing Not enough data Not enough data For Contact Centers Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Transcription Not enough data Not enough data Playbooks Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Text Mining Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Notes Management Not enough data Not enough data Retention Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Recommendations Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Compliance Tracking Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Intent Recognition Not enough data Not enough data Tagging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prioritization Not enough data Not enough data Customer Communications Management[Hide 45 FeaturesShow 45 Features](javascript:void(0);) 9.2 89 Not enough data Channels Multi-Channel Coverage 9.2(won by default) 69 Not enough data Open Listening 9.3(won by default) 69 Not enough data Physical Media Feature Not Available Not enough data Design Communications Strategy Development 9.5(won by default) 70 Not enough data Create Content 8.8(won by default) 65 Not enough data Personalization 9.4(won by default) 77 Not enough data Inbound Identification 9.6(won by default) 79 Not enough data Regulatory Compliance 9.7(won by default) 74 Not enough data Batch Communications Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data On-Demand Communications Not enough data Not enough data Interactive Content Not enough data Not enough data Generative AI AI Text Generation 8.8(won by default) 30 Not enough data AI Text Summarization 8.8(won by default) 30 Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Customer Database Not enough data Not enough data Customizable Branding Not enough data Not enough data Call Recording Not enough data Not enough data Autoresponders Not enough data Not enough data IVR Not enough data Not enough data Email Management Not enough data Not enough data Template Management Not enough data Not enough data SMS Messaging Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Content Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Language Not enough data Not enough data Interaction Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Workflow Management Not enough data Not enough data Customer History Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data CRM Not enough data Not enough data Inbox Management Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Feedback Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Collaboration Tools Not enough data Not enough data Activity Tracking Not enough data Not enough data Video Conferencing[Hide 77 FeaturesShow 77 Features](javascript:void(0);) Not enough data 9.0 311 Collaboration Tools Screen Sharing Not enough data 9.1(won by default) 258 Presentations Not enough data 9.1(won by default) 144 Whiteboarding Not enough data 8.7(won by default) 118 Real-Time Chat Not enough data 8.9(won by default) 144 Hand Raising Not enough data 9.1(won by default) 125 File Sharing Not enough data Not enough data Private Chat Not enough data Not enough data Real-Time Chat Not enough data Not enough data Meeting Coordination Scheduling Not enough data 8.9(won by default) 248 Video Call Recording Not enough data 9.1(won by default) 239 Participant Permissions Not enough data 8.9(won by default) 226 One-Click Join Not enough data 9.1(won by default) 148 Video Streaming Not enough data Not enough data On-Demand Recording Not enough data Not enough data Call Recording Not enough data Not enough data Call Recording Not enough data Not enough data Event Scheduling Not enough data Not enough data Software Type Mobile Not enough data 9.0(won by default) 250 Browser Application Not enough data 9.1(won by default) 145 Desktop Application Not enough data 9.2(won by default) 166 Agentic AI - Video Conferencing Autonomous Task Execution Not enough data 8.6(won by default) 15 Proactive Assistance Not enough data 8.7(won by default) 14 Decision Making Not enough data 8.6(won by default) 14 Additional Functionality Video Support Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Attendance Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Single Sign On Not enough data Not enough data Registration Management Not enough data Not enough data Email Management Not enough data Not enough data Calendar Management Not enough data Not enough data Transcripts/Chat History Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Security Not enough data Not enough data Document Storage Not enough data Not enough data Document Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Branding Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Drag & Drop Not enough data Not enough data Conferencing Not enough data Not enough data Breakout Rooms Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data Whiteboard Not enough data Not enough data Reminders Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Meeting Management Not enough data Not enough data Brainstorming Not enough data Not enough data Presentation Streaming Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Mobile Access Not enough data Not enough data Video Conferencing Not enough data Not enough data User Management Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Email Reminders Not enough data Not enough data Remote Access/Control Not enough data Not enough data Content Management Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data CRM Not enough data Not enough data Auto Framing Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data Automatic Transcription Not enough data Not enough data Two Way Audio & Video Not enough data Not enough data User Profiles Not enough data Not enough data Video Management Not enough data Not enough data Polls/Voting Not enough data Not enough data Event Management Not enough data Not enough data Brand Management Not enough data Not enough data HD Audio/Video Not enough data Not enough data Presentation Tools Not enough data Not enough data Communication Management Not enough data Not enough data Host Controls Not enough data Not enough data Call Center Infrastructure (CCI)[Hide 62 FeaturesShow 62 Features](javascript:void(0);) Not enough data 8.8 267 Platform Mobile Access Not enough data 9.0(won by default) 242 Queue Management Not enough data 8.7(won by default) 227 Call Routing Not enough data 9.1(won by default) 239 Call Back Not enough data 8.7(won by default) 223 IVR Not enough data 8.5(won by default) 215 Automatic Call Distribution Not enough data 8.8(won by default) 222 Omnichannel Not enough data Feature Not Available Call Transfer Not enough data Not enough data Contact Management Not enough data Not enough data Call Center Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Campaign Management Not enough data Not enough data Call List Management Not enough data Not enough data Generative AI AI Text-to-Speech Not enough data Feature Not Available Generative AI Not enough data Not enough data Workforce Management Call Monitoring Not enough data 8.8(won by default) 226 Performance Evaluation Not enough data 8.7(won by default) 219 Real-Time Monitoring Not enough data Not enough data Monitoring Not enough data Not enough data Call Center Infrastructure (CCI) Autonomous Task Execution Not enough data 8.9(won by default) 23 Cross-system Integration Not enough data 8.8(won by default) 24 Natural Language Interaction Not enough data 9.1(won by default) 23 Proactive Assistance Not enough data 9.0(won by default) 23 Third-Party Integrations Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Multi-Language Not enough data Not enough data Administrative Call Recording Not enough data 8.8(won by default) 230 Reporting & Dashboards Not enough data 8.6(won by default) 228 Call Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customer History Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Phone Key Input Not enough data Not enough data Call Logging Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Data Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Tracking Not enough data Not enough data Live Chat Not enough data Not enough data Call Scripting Not enough data Not enough data Contact Database Not enough data Not enough data Voice Mail Not enough data Not enough data Voice Customization Not enough data Not enough data API Not enough data Not enough data Call Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Callback Scheduling Not enough data Not enough data Caller ID Not enough data Not enough data Predictive Dialer Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Auto-Dialer Not enough data Not enough data Pre-recorded Messages Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Multiple Scripts Not enough data Not enough data Interaction Tracking Not enough data Not enough data Call Disposition Not enough data Not enough data Cloud PBX Platforms[Hide 46 FeaturesShow 46 Features](javascript:void(0);) Not enough data 8.8 75 Basic Communication - Cloud PBX Call Management Not enough data 9.0(won by default) 65 Communication Management Not enough data 8.9(won by default) 64 Scalability Not enough data 9.1(won by default) 59 Integrations Not enough data 8.3(won by default) 61 Mobile Accessibility Not enough data 9.1(won by default) 61 Accessibility Not enough data 8.8(won by default) 58 Contact Management Not enough data Not enough data Queue Management Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Call List Management Not enough data Not enough data Fax Management Not enough data Not enough data Advanced Features - Cloud PBX Security and Compliance Not enough data 8.7(won by default) 55 Analytics and Reporting Not enough data 8.5(won by default) 60 Support and Reliability Not enough data 8.6(won by default) 59 Automated attendant Not enough data 8.9(won by default) 56 Real-Time Analytics Not enough data Not enough data Additional Functionality Virtual Extensions Not enough data Not enough data Call Disposition Not enough data Not enough data Customizable Caller ID Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Generative AI Not enough data Not enough data Call Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Call Routing Not enough data Not enough data Call Recording Not enough data Not enough data Conferencing Not enough data Not enough data Call Transfer Not enough data Not enough data Callback Scheduling Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Interaction Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Real-Time Updates Not enough data Not enough data On-Demand Recording Not enough data Not enough data Mobile Access Not enough data Not enough data AI Copilot Not enough data Not enough data IVR Not enough data Not enough data Customizable Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Monitoring Not enough data Not enough data Voice Mail Not enough data Not enough data Video Conferencing Not enough data Not enough data Caller ID Not enough data Not enough data SIP Trunking Not enough data Not enough data For Cloud Phone Systems Not enough data Not enough data Ring Groups Not enough data Not enough data Show 8 feature categories with incomplete data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Call & Contact Center[Hide 47 FeaturesShow 47 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Call Reporting Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Whispering Not enough data Not enough data Callback Scheduling Not enough data Not enough data CRM Not enough data Not enough data Call Tagging Not enough data Not enough data Dashboard Not enough data Not enough data Call Recording Not enough data Not enough data Alerts/Escalation Not enough data Not enough data AI Copilot Not enough data Not enough data Call Transcription Not enough data Not enough data Queue Management Not enough data Not enough data Manual Dialer Not enough data Not enough data Call Tracking Not enough data Not enough data Auto-Dialer Not enough data Not enough data Call Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Contact Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Progressive Dialer Not enough data Not enough data Voice Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Monitoring Not enough data Not enough data IVR Not enough data Not enough data Call Logging Not enough data Not enough data Chatbot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Outbound Call Center Not enough data Not enough data Interaction Tracking Not enough data Not enough data Voice Mail Not enough data Not enough data Call Routing Not enough data Not enough data Automated Responses Not enough data Not enough data API Not enough data Not enough data Call Transfer Not enough data Not enough data AI Summarization Not enough data Not enough data Call Center Management Not enough data Not enough data Inbound Call Center Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Chat/Messaging Not enough data Not enough data Predictive Dialer Not enough data Not enough data Blended Call Center Not enough data Not enough data Caller ID Not enough data Not enough data Generative AI Not enough data Not enough data Performance Management Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Call Scripting Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Contact Center Quality Assurance[Hide 43 FeaturesShow 43 Features](javascript:void(0);) Not enough data Not enough data Quality Assurance Evaluation Not enough data Not enough data Calibration Not enough data Not enough data Reports Not enough data Not enough data Engagement Feedback Not enough data Not enough data Dashboards Not enough data Not enough data Training Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Third-Party Integrations Not enough data Not enough data Compliance Not enough data Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Call Routing Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Customer Journey Mapping Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Queue Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Call Monitoring Not enough data Not enough data Quality Management Not enough data Not enough data Customer Surveys Not enough data Not enough data Agent Interface Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Leaderboards Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Workforce Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Customer Experience Management Not enough data Not enough data Predictive Dialer Not enough data Not enough data Video Conferencing Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data KPI Monitoring Not enough data Not enough data AI Copilot Not enough data Not enough data Feedback Management Not enough data Not enough data IVR Not enough data Not enough data Contact Management Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data Real-Time Updates Not enough data Not enough data Interaction Tracking Not enough data Not enough data Call Recording Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Screen Recording Not enough data Not enough data Workflow Automation Not enough data Not enough data Contact Center[Hide 68 FeaturesShow 68 Features](javascript:void(0);) Not enough data Not enough data Channels Voice Not enough data Not enough data Social Not enough data Not enough data Live Chat Not enough data Not enough data Mobile SMS Not enough data Not enough data Email Not enough data Not enough data Generative AI AI Text-to-Speech Not enough data Not enough data Generative AI Not enough data Not enough data Functions Call Routing Not enough data Not enough data Session Queuing Not enough data Not enough data Concurrent Calling Not enough data Not enough data Speech Analytics Not enough data Not enough data Auto Dialer Not enough data Not enough data IVR Not enough data Not enough data Inbound Screen Pop Not enough data Not enough data Persistent Data Not enough data Not enough data Predictive Dialer Not enough data Not enough data Automated Routing Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Agentic AI - Contact Center Autonomous Task Execution Feature Not Available Not enough data Cross-system Integration Not enough data Not enough data Natural Language Interaction Feature Not Available Not enough data Proactive Assistance Feature Not Available Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Administrative Session Summary Notes Not enough data Not enough data Administrator Access Not enough data Not enough data Reporting & Dashboards Not enough data Not enough data Session Recording Not enough data Not enough data Agent Scheduling and Assignment Not enough data Not enough data Callback Scheduling Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Reporting Not enough data Not enough data Additional Functionality API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Call Transfer Not enough data Not enough data Data Import/Export Not enough data Not enough data Call Scripting Not enough data Not enough data Interaction Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Call Monitoring Not enough data Not enough data Customizable Reports Not enough data Not enough data Contact Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Contact Database Not enough data Not enough data Chatbot Not enough data Not enough data Call Center Management Not enough data Not enough data Performance Management Not enough data Not enough data Call Tracking Not enough data Not enough data CRM Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Quality Management Not enough data Not enough data Agent Interface Not enough data Not enough data Queue Management Not enough data Not enough data Customer History Not enough data Not enough data Voice Mail Not enough data Not enough data Monitoring Not enough data Not enough data Call List Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Workforce Management Not enough data Not enough data Campaign Management Not enough data Not enough data AI Copilot Not enough data Not enough data Email Management Not enough data Not enough data Caller ID Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Speech Analytics[Hide 75 FeaturesShow 75 Features](javascript:void(0);) Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Live Chat Not enough data Not enough data Call Transfer Not enough data Not enough data Archiving & Retention Not enough data Not enough data Call Center Management Not enough data Not enough data Call Tagging Not enough data Not enough data Call List Management Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Queue Management Not enough data Not enough data Real-Time Data Not enough data Not enough data API Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data CRM Not enough data Not enough data Performance Metrics Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Activity Tracking Not enough data Not enough data IVR Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Scheduled Recording Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Call Monitoring Not enough data Not enough data File Transfer Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Reporting Not enough data Not enough data Call Transcription Not enough data Not enough data Campaign Management Not enough data Not enough data Call Disposition Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Contact Management Not enough data Not enough data Predictive Dialer Not enough data Not enough data Voice Mail Not enough data Not enough data Caller ID Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Routing Not enough data Not enough data Call Tracking Not enough data Not enough data Recording Not enough data Not enough data Auto-Dialer Not enough data Not enough data Chat/Messaging Not enough data Not enough data On-Demand Recording Not enough data Not enough data Customizable Reports Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Conferencing Not enough data Not enough data AI Copilot Not enough data Not enough data Interaction Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Audio Capture Not enough data Not enough data Email Alerts Not enough data Not enough data Tagging Not enough data Not enough data Self-Service Search Not enough data Not enough data Natural Language Processing Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Automatic Transcription Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Request Assignment Not enough data Not enough data Speech-to-Text Analysis Not enough data Not enough data Self Service Portal Not enough data Not enough data Performance Management Not enough data Not enough data Call Recording Not enough data Not enough data Search/Filter Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Language Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Data Security Not enough data Not enough data Call Scripting Not enough data Not enough data Customer Service Analytics Not enough data Not enough data Quality Assurance Not enough data Not enough data Customer Experience Management Not enough data Not enough data Communication Management Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Language Detection Not enough data Not enough data AI Voice Assistants[Hide 6 FeaturesShow 6 Features](javascript:void(0);) Not enough data Not enough data Voice Recognition - AI Voice Assistants Voice Recognition Not enough data Not enough data Speech Synthesis - AI Voice Assistants Speech Synthesis Not enough data Not enough data Customizable speech Not enough data Not enough data Multiple voice actions Not enough data Not enough data Security and privacy - AI Voice Assistants Encrypted communication Not enough data Not enough data Compatibility - AI Voice Assistants Cross platform compatibility Not enough data Not enough data Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Sales Coaching Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Training Knowledge Base Not enough data Not enough data Coaching Materials Not enough data Not enough data Playbook Creation Not enough data Not enough data Video Record Not enough data Not enough data Feedback Review Not enough data Not enough data Scorecard Not enough data Not enough data Coaching Card Not enough data Not enough data Leaderboard Not enough data Not enough data Real-Time Updates Not enough data Not enough data Notifications Not enough data Not enough data Competition Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Feedback Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Mobile Access Not enough data Not enough data Collaboration Tools Not enough data Not enough data Gamification Not enough data Not enough data Automatic Transcription Not enough data Not enough data Call Recording Not enough data Not enough data Sales Reports Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Commenting/Notes Not enough data Not enough data Built-in Course Authoring Not enough data Not enough data Learning Paths/Tracks Not enough data Not enough data Assessment Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Call Monitoring Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Learning Management Not enough data Not enough data Content Management Not enough data Not enough data Training Management Not enough data Not enough data Document Management Not enough data Not enough data Content Library Not enough data Not enough data Recommendations Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Tracking Not enough data Not enough data Performance Management Not enough data Not enough data Onboarding Not enough data Not enough data Search/Filter Not enough data Not enough data User Insights Reviewers' Company Size [![Crexendo](https://images.g2crowd.com/uploads/product/hd_favicon/c41539759356a586e48d93c64d7b7d45/crexendo.svg "Crexendo")](https://www.g2.com/products/crexendo/reviews) Crexendo Small-Business(50 or fewer emp.) 79.2% Mid-Market(51-1000 emp.) 20.5% Enterprise(\> 1000 emp.) 0.3% [![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](https://www.g2.com/products/ringex/reviews) RingEX Small-Business(50 or fewer emp.) 57.8% Mid-Market(51-1000 emp.) 35.1% Enterprise(\> 1000 emp.) 7.1% Small-Business (50 or fewer emp.) 79.2% 57.8% Mid-Market (51-1000 emp.) 20.5% 35.1% Enterprise (\> 1000 emp.) 0.3% 7.1% Reviewers' Industry [![Crexendo](https://images.g2crowd.com/uploads/product/hd_favicon/c41539759356a586e48d93c64d7b7d45/crexendo.svg "Crexendo")](https://www.g2.com/products/crexendo/reviews) Crexendo Non-Profit Organization Management 9.8% Construction 7.2% Hospital & Health Care 6.4% Automotive 4.0% Accounting 3.5% Other 69.1% [![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](https://www.g2.com/products/ringex/reviews) RingEX Computer Software 9.3% Information Technology and Services 5.4% Insurance 5.1% Financial Services 5.1% Staffing and Recruiting 4.6% Other 70.6% FAQs ## Crexendo vs RingEX FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between RingEX vs Crexendo? Crexendo stands out for its higher reviewer satisfaction scores across all key dimensions compared to RingEX. | | [RingEX](https://www.g2.com/products/ringex/reviews) | [Crexendo](https://www.g2.com/products/crexendo/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.2/5 (1434 reviews) | 4.9/5 (357 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 8.2 | 9.5 | | Quality of Support score | 8.0 | 9.7 | | Top Reviewer-Cited Strength | Reliability (107 all-time mentions) | Customer Support (83 all-time mentions) | ### How do the pricing models of RingEX and Crexendo compare? Crexendo is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **RingEX:** In recent reviews, several buyers mention that RingEX can be expensive for small teams and that add-ons increase the total cost. - **Crexendo:** Reviewers frequently highlight Crexendo as affordable, with multiple mentions of cost savings and competitive pricing. - **Switching-reason:** Several reviewers cite moving to Crexendo to lower their overall bill and for better value compared to previous providers. ### What are the best alternatives to RingEX and Crexendo? The top 3 alternatives to RingEX and Crexendo are CloudTalk, Genesys Cloud CX, and Nextiva. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1434 reviews) | Small-Business | Reviewers note flexible pricing but mention add-ons can increase costs | Reliability (107 all-time mentions) | | [Crexendo](https://www.g2.com/products/crexendo/reviews) | 4.9/5 (357 reviews) | Small-Business | Reviewers highlight affordability and cost savings | Customer Support (83 all-time mentions) | | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1851 reviews) | Small-Business | — | — | | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1558 reviews) | Mid-Market | — | — | | [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5 (3622 reviews) | Small-Business | — | — | ### Which VoIP Providers features should I prioritize when comparing RingEX and Crexendo? Buyers comparing RingEX and Crexendo should prioritize Ease of Setup, Quality of Support, Reliability, Integrations, and Pricing Satisfaction. - **Ease of Setup:** RingEX 8.2, Crexendo 9.5 - **Quality of Support:** RingEX 8.0, Crexendo 9.7 - **Reliability:** RingEX 107 all-time mentions, Crexendo 32 all-time mentions - **Integrations:** Crexendo 9 all-time mentions, RingEX integrations frequently cited in recent reviews - **Pricing Satisfaction:** Crexendo is frequently described as affordable and cost-saving, while RingEX is often noted as expensive for small teams ### What are the pros and cons of RingEX vs Crexendo? Crexendo's headline strength is customer support, while RingEX is most recognized for reliability. - **RingEX strengths:** Reliability (107 all-time mentions), easy communication (85), communication efficiency (57), unified platform for calls, messaging, and meetings. - **RingEX trade-offs:** Call issues (47), limitations (38), limited features (30), expensive (23), high cost (21), some reviewers cite a learning curve and complex admin setup. - **Crexendo strengths:** Customer support (83 all-time mentions), helpfulness (75), ease of use (47), easy setup (44), affordability (11), feature abundance (9), quick response (10), reliability (32). - **Crexendo trade-offs:** Some reviewers mention the interface could be more modern and that advanced configuration may require technical support. ### Is RingEX or Crexendo better for small businesses? Crexendo is the better fit for small businesses, with higher satisfaction scores and consistently positive small-business reviewer sentiment. - **RingEX:** Largest segment is Small-Business; reviewers note reliability and unified communications but mention higher costs and a steeper learning curve for small teams. - **Crexendo:** Largest segment is Small-Business; reviewers consistently highlight ease of use, affordability, and strong customer support for small business needs. ### Which VoIP Providers platform has better integrations? RingEX is favored for integrations, with more frequent reviewer mentions and broader integration support. - **RingEX:** Recent reviews highlight integrations with Google, Microsoft, and CRM platforms, with multiple reviewers citing integration breadth as a key benefit. - **Crexendo:** Integrations are mentioned in 9 all-time reviews, with reviewers noting integration with Bullhorn and Teams, but less frequently than RingEX. ### How do RingEX and Crexendo compare on customer support? Crexendo outperforms RingEX on Quality of Support by a material margin, with a 1.7-point higher score (9.7 vs 8.0). - **RingEX:** Reviewers describe support as generally responsive, but some cite inconsistent experiences and slower resolution times. - **Crexendo:** Reviewers consistently praise Crexendo's support team for prompt, knowledgeable, and personalized assistance, with 83 all-time mentions of customer support. ### Which is easier to implement, RingEX or Crexendo? Crexendo is easier to implement, with a 1.3-point higher Ease of Setup score (9.5 vs 8.2) and stronger reviewer sentiment. - **RingEX:** Reviewers note that setup is straightforward for basic use but can become complex with advanced features and admin configuration. - **Crexendo:** Reviewers consistently describe setup as very easy, with multiple mentions of smooth onboarding and attentive support throughout implementation. ### Which product has better Mobile? RingEX and Crexendo both receive strong reviewer sentiment for Mobile, with reviewers highlighting mobile app usability and flexibility for both products. - **RingEX:** Mobile is frequently cited as a key benefit in recent reviews, with reviewers noting the ability to manage calls, texts, and meetings from mobile devices; 85 all-time mentions of easy communication support this. - **Crexendo:** Reviewers consistently praise the mobile app for enabling business communication on the go, with multiple mentions of flexibility and ease of use for remote and mobile work. Alternatives **Crexendo Alternatives** ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect") [ GoTo Connect ](/products/goto-connect/reviews) ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") [ Dialpad Connect ](/products/dialpad-connect/reviews) ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo") [ Quo ](/products/quo-quo/reviews) **RingEX Alternatives** ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk") [ CloudTalk ](/products/cloudtalk/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews)