Compare Crexendo and RingEX

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At a Glance
Crexendo
Crexendo
Star Rating
(341)4.9 out of 5
Market Segments
Small-Business (78.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Crexendo
RingEX
RingEX
Star Rating
(1,345)4.2 out of 5
Market Segments
Small-Business (57.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, and video meetings into one user-friendly interface. Users appreciate the ability to manage all these tools without switching between different applications, which streamlines workflows significantly.
  • Users say that Crexendo stands out for its exceptional customer support, with many praising representatives for their patience and knowledge. One user highlighted how a support agent went above and beyond to assist them in managing their phone system, making the onboarding process smoother for newcomers.
  • Reviewers mention that while RingEX offers a robust set of features, some users find it slightly less intuitive during the initial setup compared to Crexendo, which has received higher marks for ease of setup. This can be a crucial factor for businesses looking to implement a new system quickly.
  • According to verified reviews, Crexendo users appreciate the flexibility of using the phone system on personal devices, which enhances accessibility for remote work. This feature has been particularly beneficial for users who need to stay connected while out of the office.
  • G2 reviewers highlight that RingEX has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many users have noted its efficiency in managing settings and making calls, which contributes to a more productive work environment.
  • Users report that while both platforms have their strengths, RingEX's recent updates and features have made it a leader in the VoIP space, with users noting its effectiveness in video calls and conference management, which are essential for modern business communication.
Pricing
Entry-Level Pricing
Crexendo
No pricing available
RingEX
Core
$30.00
1 User Per Month
Browse all 3 pricing plans
Free Trial
Crexendo
No trial information available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.8
277
8.8
1,098
Ease of Use
9.6
282
8.6
1,115
Ease of Setup
9.5
240
8.2
697
Ease of Admin
9.5
193
8.3
617
Quality of Support
9.8
281
8.0
1,000
Has the product been a good partner in doing business?
9.8
197
8.3
605
Product Direction (% positive)
9.7
273
7.9
1,078
Features by Category
Not enough data
8.7
183
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
173
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Not enough data
8.3
106
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Customer Communications ManagementHide 10 FeaturesShow 10 Features
9.2
88
Not enough data
Channels
9.2
69
Not enough data
9.3
69
Not enough data
Feature Not Available
Not enough data
Design
9.5
70
Not enough data
8.8
65
Not enough data
9.4
77
Not enough data
9.6
79
Not enough data
9.7
74
Not enough data
Generative AI
8.8
30
Not enough data
8.8
30
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
299
Collaboration Tools
Not enough data
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Meeting Coordination
Not enough data
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Software Type
Not enough data
9.0
244
Not enough data
9.0
143
Not enough data
9.2
160
Agentic AI - Video Conferencing
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
8.8
254
Platform
Not enough data
Feature Not Available
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
220
Not enough data
8.5
213
Not enough data
8.7
218
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
214
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
224
Not enough data
8.6
222
Not enough data
8.8
61
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.9
57
Not enough data
9.1
55
Not enough data
8.2
55
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
8.9
230
8.4
562
Platform Basics - VoIP Providers
8.9
42
8.5
97
9.7
48
8.7
112
Feature Not Available
8.4
87
8.5
39
8.1
98
9.2
34
8.0
83
8.9
35
8.1
81
Basic Communication
9.9
220
9.1
524
|
Verified
8.5
147
8.3
400
|
Verified
8.8
154
8.7
433
|
Verified
8.3
137
8.2
363
|
Verified
9.3
163
8.5
430
|
Verified
9.7
194
9.0
436
|
Verified
Agentic AI - VoIP Providers
7.6
22
7.9
53
7.9
22
8.1
55
Feature Not Available
8.0
53
Feature Not Available
7.9
51
Access
8.6
133
8.2
379
|
Verified
8.8
135
8.4
395
|
Verified
Feature Not Available
8.6
426
Advanced Features
9.1
175
8.3
446
9.4
190
8.4
406
|
Verified
9.6
192
9.0
470
|
Verified
9.7
25
8.5
69
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Extensions
10.0
17
Feature Not Available
10.0
19
8.7
52
|
Verified
9.9
17
8.2
18
Features
10.0
22
8.8
56
|
Verified
10.0
18
Feature Not Available
9.1
15
8.6
53
|
Verified
9.5
16
8.5
52
|
Verified
9.4
14
8.6
53
|
Verified
9.0
13
8.2
49
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Crexendo
Crexendo
RingEX
RingEX
Crexendo and RingEX are categorized as UCaaS Platforms and VoIP Providers
Reviews
Reviewers' Company Size
Crexendo
Crexendo
Small-Business(50 or fewer emp.)
78.9%
Mid-Market(51-1000 emp.)
20.8%
Enterprise(> 1000 emp.)
0.3%
RingEX
RingEX
Small-Business(50 or fewer emp.)
57.7%
Mid-Market(51-1000 emp.)
35.5%
Enterprise(> 1000 emp.)
6.8%
Reviewers' Industry
Crexendo
Crexendo
Non-Profit Organization Management
9.4%
Construction
7.0%
Hospital & Health Care
5.8%
Automotive
4.3%
Accounting
3.6%
Other
69.9%
RingEX
RingEX
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.7%
Other
70.6%
Alternatives
Crexendo
Crexendo Alternatives
Nextiva
Nextiva
Add Nextiva
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
GoTo Connect
GoTo Connect
Add GoTo Connect
Quo
Quo
Add Quo
RingEX
RingEX Alternatives
3CX
3CX
Add 3CX
Nextiva
Nextiva
Add Nextiva
8x8 Work
8x8 Work
Add 8x8 Work
Webex Calling
Webex Calling
Add Webex Calling
Discussions
Crexendo
Crexendo Discussions
What is Crexendo used for?
2 Comments
Michael P.
MP
They are a Business Telephone Provider, that offer Business Desk phones, mobile apps and facetime meeting services.Read more
Monty the Mongoose crying
Crexendo has no more discussions with answers
RingEX
RingEX Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
Ring C.
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more