# Crexendo vs RingEX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in providing a comprehensive communication platform, allowing users to manage outgoing calls, video meetings, and internal communication all in one place. This integration is particularly appreciated by users who value convenience and efficiency in their daily operations.
- **Users say** that Crexendo stands out for its flexibility, especially for remote staff. The mobile app enables employees to access their office accounts and voicemails seamlessly, which is a significant advantage for teams that work outside the traditional office environment.
- **Reviewers mention** that RingEX has a strong support system, with many users praising the tech support as "great" and highlighting the ease of use of the platform. This support can be crucial for businesses that rely on consistent communication tools.
- **According to verified reviews** , Crexendo's onboarding process is noted for being straightforward and user-friendly, with many users appreciating the supportive staff during setup. This can be a deciding factor for businesses looking for a smooth transition to a new system.
- **G2 reviewers highlight** that while RingEX has a lower star rating, it still offers robust features like video conferencing and call management, which are essential for small businesses. However, some users feel it could improve in meeting specific workflow needs.
- **Users report** that Crexendo's customer service, particularly from representatives like Kiloh Smith, is a major strength, with many describing the support as knowledgeable and friendly. This level of service can enhance the overall user experience and satisfaction with the product.



| | Crexendo | RingEX | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 351 | 1,372 | 
| **Largest Market Segment** | Small-Business (78.9% of reviews) | Small-Business (58.2% of reviews) | 
| **Entry Level Price** | No pricing available | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### Crexendo

Pros:
- Customer Support (83 reviews)
- Helpful (75 reviews)

Cons:
- Call Issues (7 reviews)
- Complex Processes (6 reviews)

### RingEX

Pros:
- Ease of Use (216 reviews)
- Customer Support (127 reviews)

Cons:
- Poor Customer Support (55 reviews)
- Complex Processes (49 reviews)

---
## Ratings Comparison
| Rating | Crexendo | RingEX | 
|---|---|---|
  | **Meets Requirements** | 9.8 (284 reviews) | 8.8 (1122 reviews) | 
  | **Ease of Use** | 9.6 (289 reviews) | 8.6 (1138 reviews) | 
  | **Ease of Setup** | 9.5 (247 reviews) | 8.2 (720 reviews) | 
  | **Ease of Admin** | 9.5 (194 reviews) | 8.3 (640 reviews) | 
  | **Quality of Support** | 9.7 (288 reviews) | 8.0 (1024 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (198 reviews) | 8.3 (628 reviews) | 
  | **Product Direction (% positive)** | 9.7 (280 reviews) | 7.9 (1095 reviews) | 

---
## Pricing

### Crexendo

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | 8.7/10 | 183 |

#### Documents

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Editing** | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | 7.3 (149 reviews) | 
| **Storage** | Not enough data | 8.1 (157 reviews) | 

#### Agentic AI - Online Fax

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Fax Number** | Not enough data | 9.1 (173 reviews) | 
| **Existing Numbers** | Not enough data | 9.1 (170 reviews) | 
| **Cross-Platform Sending** | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | 8.9 (165 reviews) | 
| **Alerts** | Not enough data | 9.1 (165 reviews) | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Branding** | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Registration** | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Event Analytics** | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Social Media Integration** | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | 8.3 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Call Analytics

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crexendo | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | 9.2/10 | 88 |
| **RingEX** | N/A | N/A |

#### Channels

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Multi-Channel Coverage** | 9.2 (69 reviews) | Not enough data | 
| **Open Listening** | 9.3 (69 reviews) | Not enough data | 
| **Physical Media** | Feature Not Available | Not enough data | 

#### Design

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Communications Strategy Development** | 9.5 (70 reviews) | Not enough data | 
| **Create Content** | 8.8 (65 reviews) | Not enough data | 
| **Personalization** | 9.4 (77 reviews) | Not enough data | 
| **Inbound Identification** | 9.6 (79 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.7 (74 reviews) | Not enough data | 

#### Generative AI

| Feature | Crexendo | RingEX | 
|---|---|---|
| **AI Text Generation** | 8.8 (30 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (30 reviews) | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Quality Assurance

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crexendo | RingEX | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Channels

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Voice** | Not enough data | Not enough data | 
| **Social** | Not enough data | Not enough data | 
| **Web Chat** | Not enough data | Not enough data | 
| **Mobile SMS** | Not enough data | Not enough data | 
| **Email** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crexendo | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Functions

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Session Routing** | Not enough data | Not enough data | 
| **Session Queuing** | Not enough data | Not enough data | 
| **Concurrent Calling** | Not enough data | Not enough data | 
| **Speech Analytics** | Not enough data | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Inbound Screen Pop** | Not enough data | Not enough data | 
| **Persistent Data** | Not enough data | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

#### Administrative

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Session Summary Notes** | Not enough data | Not enough data | 
| **Administrator Access** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 
| **Session Recording** | Not enough data | Not enough data | 
| **Agent Scheduling and Assignment** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | 8.9/10 | 301 |

#### Collaboration Tools

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.1 (254 reviews) | 
| **Presentations** | Not enough data | 9.1 (141 reviews) | 
| **Whiteboarding** | Not enough data | 8.6 (116 reviews) | 
| **Live Chat** | Not enough data | 8.9 (141 reviews) | 
| **Hand Raising** | Not enough data | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Scheduling** | Not enough data | 8.8 (243 reviews) | 
| **Recording** | Not enough data | 9.1 (235 reviews) | 
| **Participant Permissions** | Not enough data | 8.9 (223 reviews) | 
| **One-Click Join** | Not enough data | 9.0 (145 reviews) | 

#### Software Type

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (245 reviews) | 
| **Browser Application** | Not enough data | 9.0 (143 reviews) | 
| **Desktop Application** | Not enough data | 9.2 (162 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | Not enough data | 8.3 (12 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | 8.8/10 | 257 |

#### Platform

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Omnichannel** | Not enough data | Feature Not Available | 
| **Mobile Access** | Not enough data | 9.0 (238 reviews) | 
| **Queue Management** | Not enough data | 8.7 (224 reviews) | 
| **Call Routing** | Not enough data | 9.1 (234 reviews) | 
| **Call Back** | Not enough data | 8.7 (220 reviews) | 
| **IVR** | Not enough data | 8.5 (213 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.7 (219 reviews) | 

#### Generative AI

| Feature | Crexendo | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

#### Workforce Management

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Call Monitoring** | Not enough data | 8.8 (222 reviews) | 
| **Performance Evaluation** | Not enough data | 8.6 (216 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (22 reviews) | 

#### Administrative

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | 8.8 (226 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (224 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Generative AI

| Feature | Crexendo | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | 8.8/10 | 66 |

#### Basic Communication - Cloud PBX

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Call Management** | Not enough data | 8.9 (61 reviews) | 
| **Communication Management** | Not enough data | 8.9 (59 reviews) | 
| **Scalability** | Not enough data | 9.1 (56 reviews) | 
| **Integrations** | Not enough data | 8.2 (58 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.1 (58 reviews) | 
| **Accessibility** | Not enough data | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (52 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (56 reviews) | 
| **Support and Reliability** | Not enough data | 8.6 (55 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (54 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | 8.9/10 | 237 |
| **RingEX** | 8.4/10 | 586 |

#### Platform Basics - VoIP Providers

| Feature | Crexendo | RingEX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.9 (42 reviews) | 8.5 (96 reviews) | 
| **Call Management** | 9.6 (51 reviews) | 8.7 (123 reviews) | 
| **Network monitoring** | Feature Not Available | 8.4 (89 reviews) | 
| **Integrations** | 8.5 (42 reviews) | 8.0 (107 reviews) | 
| **Virtual PBX** | 9.2 (34 reviews) | 8.0 (82 reviews) | 
| **SIP trunking services** | 8.9 (35 reviews) | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Phone Calls** | 9.9 (225 reviews) | 9.1 (540 reviews) ✓ Verified | 
| **Video Calls** | 8.5 (147 reviews) | 8.3 (399 reviews) ✓ Verified | 
| **Instant Messaging** | 8.8 (156 reviews) | 8.7 (438 reviews) ✓ Verified | 
| **Screen Sharing** | 8.3 (137 reviews) | 8.2 (362 reviews) ✓ Verified | 
| **Conference Calls** | 9.3 (163 reviews) | 8.6 (429 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.7 (194 reviews) | 9.0 (439 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (22 reviews) | 7.9 (52 reviews) | 
| **Cross-system Integration** | 7.9 (22 reviews) | 8.1 (54 reviews) | 
| **Adaptive Learning** | Feature Not Available | 8.0 (52 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.0 (51 reviews) | 

#### Access

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Software Pairing** | 8.7 (134 reviews) | 8.2 (380 reviews) ✓ Verified | 
| **Browser Extension** | 8.8 (135 reviews) | 8.4 (394 reviews) ✓ Verified | 
| **Individual Download** | Feature Not Available | 8.6 (426 reviews) | 

#### Advanced Features

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Hold Music** | 9.1 (175 reviews) | 8.3 (447 reviews) | 
| **Automated Attendants** | 9.4 (191 reviews) | 8.4 (407 reviews) ✓ Verified | 
| **VOiP Number** | 9.6 (193 reviews) | 9.0 (473 reviews) ✓ Verified | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | 

#### Feedback

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Review** | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crexendo | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | 9.7/10 | 25 |
| **RingEX** | 8.5/10 | 73 |

#### Agentic AI - UCaaS Platforms

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Tenancy Flexibility** | 10.0 (17 reviews) | Feature Not Available | 
| **Native VoIP** | 10.0 (19 reviews) | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | 9.9 (17 reviews) | 8.2 (18 reviews) | 

#### Features

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Voicemail to Email** | 10.0 (22 reviews) | 8.9 (58 reviews) ✓ Verified | 
| **Voicemail to SMS** | 10.0 (18 reviews) | Feature Not Available | 
| **File Sharing** | 9.1 (15 reviews) | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | 9.5 (16 reviews) | 8.6 (53 reviews) ✓ Verified | 
| **Video Conferencing** | 9.4 (14 reviews) | 8.6 (54 reviews) ✓ Verified | 
| **Conference Transcripts** | 9.0 (13 reviews) | 8.2 (49 reviews) | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Crexendo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Crexendo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Crexendo (4):** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)

**Unique to RingEX (9):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Crexendo | RingEX | 
|---|---|---|
| **Small-Business** | 78.9% | 58.2% | 
| **Mid-Market** | 20.5% | 35.1% | 
| **Enterprise** | 0.6% | 6.7% | 

### By Industry

#### Crexendo

- **Non-Profit Organization Management:** 9.2%
- **Construction:** 6.8%
- **Hospital & Health Care:** 6.3%
- **Automotive:** 4.5%
- **Accounting:** 3.6%
- **Legal Services:** 3.6%
- **Financial Services:** 3.3%
- **Government Administration:** 3.3%
- **Utilities:** 3.0%
- **Primary/Secondary Education:** 2.7%
- **Other:** 53.9%

#### RingEX

- **Computer Software:** 9.4%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.8%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.4%
- **Construction:** 3.4%
- **Other:** 52.0%

---
## Alternatives

### Alternatives to Crexendo

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3379 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56433 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)

### Alternatives to RingEX

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1846 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1552 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2506 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)

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## Top Discussions

### Crexendo

- Title: [What is Crexendo used for?](https://www.g2.com/discussions/what-is-crexendo-used-for) — 2 comments
  > **Top comment:** "They are a Business Telephone Provider, that offer Business Desk phones, mobile apps and facetime meeting services."

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crexendo-vs-ringex)