G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, and video meetings into one user-friendly interface. Users appreciate the ability to manage all these tools without switching between different applications, which streamlines workflows significantly.
Users say that Crexendo stands out for its exceptional customer support, with many praising representatives for their patience and knowledge. One user highlighted how a support agent went above and beyond to assist them in managing their phone system, making the onboarding process smoother for newcomers.
Reviewers mention that while RingEX offers a robust set of features, some users find it slightly less intuitive during the initial setup compared to Crexendo, which has received higher marks for ease of setup. This can be a crucial factor for businesses looking to implement a new system quickly.
According to verified reviews, Crexendo users appreciate the flexibility of using the phone system on personal devices, which enhances accessibility for remote work. This feature has been particularly beneficial for users who need to stay connected while out of the office.
G2 reviewers highlight that RingEX has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many users have noted its efficiency in managing settings and making calls, which contributes to a more productive work environment.
Users report that while both platforms have their strengths, RingEX's recent updates and features have made it a leader in the VoIP space, with users noting its effectiveness in video calls and conference management, which are essential for modern business communication.
Pricing
Entry-Level Pricing
Crexendo
No pricing available
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
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