--- title: Crexendo Reviews meta\_title: 'Crexendo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 356 reviews by the users' company size, role or industry to find out how Crexendo works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 356 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Crexendo Reviews & Product Details Visit Website Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device. * * * Product Website Crexendo Seller [Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions) Discussions [Crexendo Community](https://www.g2.com/products/crexendo/discuss) Solution Type All-in-One Overview by Jon Brinton Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) ## Crexendo Integrations (9) What do users say about integrations? Verified by Crexendo [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keap ](https://www.g2.com/products/thryv-keap/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SugarCRM ](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Keri M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keri M.") KM Keri M. Office Manager - Accounting Small-Business (50 or fewer emp.) 10/15/2025 "5 Star Review - Seamless Migration Thanks to Carly & Karoline’s Amazing Help" 5/5 What do you like best about Crexendo? I can’t say enough great things about Carly and Karoline from the Crexendo migration team — they have been phenomenal throughout this entire migration process! From start to finish, their professionalism, patience, and dedication have made what could have been a stressful experience feel smooth and completely manageable. Every single time I’ve reached out — whether by email or with a quick question — they’ve responded immediately with such a helpful, positive attitude. They’ve answered every question I had (and there were quite a few), always taking the time to ensure I fully understood each step. Even more impressive, they resolved every single issue I encountered — quickly, efficiently, and with zero hassle on my end. It’s rare to find support that is this responsive, knowledgeable, and genuinely kind. Carly and Karoline went above and beyond at every stage, and I’m so grateful for their support. Thank you both for making this transition not only successful but actually enjoyable! Review collected by and hosted on G2.com. What do you dislike about Crexendo? I do not have 1 single complaint about Crexendo Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Our phones were extremely outdated, behind in technology and not capable of sustaining service after migration. Carly & Karoline reached out, provided us with an easy option of phones to replace ours and made sure we are functioning properly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite GS Greg S. President Small-Business (50 or fewer emp.) 3/14/2025 "Easy to use" 5/5 What do you like best about Crexendo? A telecom vendor referred me to Crexendo. a year ago. We have steadily been adding users, and Kiloh worked with us recently to consolidate the term date for all our numbers into a single date and worked out a great renewal deal for us as well :) Review collected by and hosted on G2.com. What do you dislike about Crexendo? Provisioning new numbers is still a manual process, but you can create/edit/delete/assign users to numbers through the portal easily. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Centrally administered US phone numbers for overseas workers initially and now for US users since we just ditched our hardware PBX system. Review collected by and hosted on G2.com. Show More 2/16/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 8/7/2026 "Easy to Use with Friendly Staff and Prompt Support" 4.5/5 What do you like best about Crexendo? Easy to use, with helpful and friendly staff. I also appreciate the prompt responses whenever I need assistance. Review collected by and hosted on G2.com. What do you dislike about Crexendo? We’ve had a few issues with the phone system, but new technology is coming in that should address and refine the downsides I’ve experienced. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Phone menus and the AI Receptionist have been a challenge for me. I’ve run into issues with on-call queues and provider lines, and the phone tree doesn’t always work the way I expect. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 6/24/2026 "Helpful Sales Team and a VOIP System That Works" 5/5 What do you like best about Crexendo? The sales team (Kiloh) is very helpful! The VOIP system is helpful for us. Review collected by and hosted on G2.com. What do you dislike about Crexendo? The app can be hard to navigate. For example, it is hard to find your voicemails and missed calls. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? The use of a VOIP system allows us to use our personal cell phones instead of purchasing company phones. Review collected by and hosted on G2.com. Show More 6/26/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite AN Ambar N. Executive Administrator Small-Business (50 or fewer emp.) 9/22/2025 "Consistently Pleasant Support and Reliability" 5/5 What do you like best about Crexendo? Jon Butts in Sales was consistent and patient. He followed up regularly without being overbearing and was so pleasant to speak with each time. The devices they sent over are the devices that we discussed and they arrived earlier than expected. They were extremely simple to set up. Mike Gierut from implementation was also very personable as well as consistent in ensuring that we had a smooth transition. We hit a bit of a snag with one of the devices and Mike quickly got IT looped in and Cris Montoya came in and fixed the problem before porting was scheduled to happen. Everyone involved in the process made it so easy for me to not only choose Crexendo but feel confident in having made the right choice. Review collected by and hosted on G2.com. What do you dislike about Crexendo? So far, there isn't anything that I'm disliking about Crexendo. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Most businesses are moving away from Analog phones and while our business is small and preferred the trust and reliability that analog phones offer, Crexendo really is proving why they are so highly rated. If there is a problem with the system (such as one of the devices not functioning properly) their support team is ready to solve the problem with such a positive attitude for the client! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SJ Susan J. Admin. Clerk Small-Business (50 or fewer emp.) 10/6/2025 "Microtronics telephone system" 5/5 What do you like best about Crexendo? We had a terrific Customer Representative, Brenda. She made the transition very easy. Phones were here and set up for the port over day. Everything went smoothly. We were able to have a learning session for all employees and another one for administration. This has never been provided for the last 2 phone company changes. Karen has been there for support when needed, since the change occurred. Our new phone system allows us to see who is using the phone from the screen before passing a call through. Review collected by and hosted on G2.com. What do you dislike about Crexendo? We don't have any complaints at this time. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Consistent phone service was a problem with the previous provider. The "all call" feature is enabled on these phones to find an employee needed on the phone. The voice mail consistently is in our email so it can be forwarded or even read in the portal. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Omega F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omega F.") OF Omega F. Office Manager Small-Business (50 or fewer emp.) 9/23/2025 "Expediated Smooth Transition" 5/5 What do you like best about Crexendo? We were tasked with making a transition in less than a week, normal turnaround time is 30 days. But the Crexendo team made it happen! The informatnio was clear, the team was cooperatie and available whenever i had a question. Devices were delivered timely and easy to install. The portal is AWESOME! Jon Butts and Mike Gierut were so great that once the switch happened, (I was out of the office) staff didn't realize a switch had occurred. That's how smooth it was. It was simple to train my staff and set up my field staff with thier lines as well. I would recommend Crexendo, if you are in search of a new phone system. Review collected by and hosted on G2.com. What do you dislike about Crexendo? The only thing I don't like about Crexendo - is that we didn't discover them sooner :) Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? More features with the addition of a portal to make changes as needed on our own Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Phoebe C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phoebe C.") PC Phoebe C. National Sales Manager & Brand Development Manager Mid-Market (51-1000 emp.) 12/1/2025 "Reliable Phone System with Great Support and Potential for Improved Usability" 4/5 What do you like best about Crexendo? I appreciate that Crexendo allows us to effectively manage and route our company phone numbers to different places worldwide, which is crucial for our operations. The shared phone tree feature enables seamless call answering across our team, enhancing our communication. Additionally, I value the excellent support from our consultant, Kiloh, who has been incredibly helpful and managed to secure a good price for us. This assistance has not only optimized our setup but also contributed to reducing our operational costs. Using Crexendo over the past five years has been a reliable experience, and it supports our integration needs, like functioning smoothly with Bullhorn, our ATS system. Although the system was already set up when I took over, it hasn't presented any significant challenges, making my daily operations more efficient. Review collected by and hosted on G2.com. What do you dislike about Crexendo? I wish the Crexendo app can be updated to be more user-friendly. The current design or interface seems to lack intuitive navigation, which can decrease efficiency. Additionally, a more streamlined process for reviewing all my voicemails would be beneficial. The ability to convert voicemails to text would make it much easier for quick reference and management. I also encounter occasional issues when trying to forward phone calls to different users, suggesting that the call forwarding feature might need improvements in reliability. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Crexendo allows us to call and answer calls worldwide, share a phone tree for team call handling, and helps in daily operations while saving costs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite OR Omer R. CFO Small-Business (50 or fewer emp.) 11/3/2025 "Desire to understand my company needs, knowledgeable, great communication skills and courteous" 5/5 What do you like best about Crexendo? What I like best about Crexendo is the excellent customer service provided by my account representative, Kiloh Smith. Kiloh keeps me well-informed, responds promptly to all inquiries, and demonstrates outstanding knowledge of both the products and the telecommunications industry. His professionalism and consistency make managing my account a smooth and positive experience. I truly appreciate the personal attention and expertise he brings to every interaction. Review collected by and hosted on G2.com. What do you dislike about Crexendo? The only area I would like to see improved is the hold time when calling in for support. While the service is great once connected, shorter wait times would make the overall experience even better. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Toll-free numbers on my websites and my Crexendo app on my cell phone to mask my cell phone number which provides a more professional appearance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SR Sam R. Mid-Market (51-1000 emp.) 2/17/2026 "Smooth Communication, Reliable Support" 5/5 What do you like best about Crexendo? Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something adjusted Review collected by and hosted on G2.com. What do you dislike about Crexendo? things have been running smoother, and some of the small issues I mentioned earlier have improved. The system has been more stable, and support from Kiloh has continued to be quick and helpful whenever we needed anything Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? I use Crexendo for our business phone system. It helps route calls where needed, reducing missed customers and confusion during busy times. The voicemail and call forwarding are easy to manage, and overall, it keeps our dispatching more organized. Review collected by and hosted on G2.com. Show More 2/24/2026 Validated ReviewerIncentivizedSource: Seller invite ## Questions about Crexendo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Crexendo ](https://www.g2.com/products/crexendo/discussions/new) GU Guest User • Last activity almost 3 years ago What is Crexendo used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-crexendo-used-for) [ View all Discussions ](https://www.g2.com/products/crexendo/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) Crexendo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,425) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,398) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-quo-quo) ##### ##### Crexendo Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Design Communications Strategy Development Personalization Inbound Identification [ View More Features ](https://www.g2.com/products/crexendo/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,425) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/crexendo/competitors/alternatives) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Contact Center](https://www.g2.com/categories/contact-center)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which mobile backend service provides the best real-time database and push notification capabilities?](https://www.g2.com/discussions/which-mobile-backend-service-provides-the-best-real-time-database-and-push-notification-capabilities)[What is the best PDF editor for document collaboration?](https://www.g2.com/discussions/what-is-the-best-pdf-editor-for-document-collaboration)[What are the highest rated pharmacy management systems for pharmacies needing to go live in under 60 days?](https://www.g2.com/discussions/what-are-the-highest-rated-pharmacy-management-systems-for-pharmacies-needing-to-go-live-in-under-60-days) [Top-rated cloud compliance tools for large enterprises](https://www.g2.com/discussions/what-are-the-top-rated-cloud-compliance-tools-for-large-enterprises)[What retail media tools have the best automated bidding and campaign optimization for brands managing high-SKU catalogs where manual bid management is not realistic?](https://www.g2.com/discussions/what-retail-media-tools-have-the-best-automated-bidding-and-campaign-optimization-for-brands-managing-high-sku-catalogs-where-manual-bid-management-is-not-realistic)[Pros and Cons Details](https://www.g2.com/products/crexendo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)