--- title: Crexendo Reviews meta\_title: 'Crexendo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 356 reviews by the users' company size, role or industry to find out how Crexendo works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 356 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Crexendo Reviews & Product Details Visit Website Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device. * * * Product Website Crexendo Seller [Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions) Discussions [Crexendo Community](https://www.g2.com/products/crexendo/discuss) Solution Type All-in-One Overview by Jon Brinton Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) ## Crexendo Integrations (9) What do users say about integrations? Verified by Crexendo [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keap ](https://www.g2.com/products/thryv-keap/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SugarCRM ](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 4/20/2026 "Easy Onboarding, Supportive Staff, and Flexible Call Routing at a Great Price" 5/5 What do you like best about Crexendo? I really like that I can route calls to my cell phone, which lets me make and receive calls even when I’m not in the office. Onboarding was easy and the staff were very supportive. The services provide all the functions I need at a great price. Review collected by and hosted on G2.com. What do you dislike about Crexendo? I have not had any negative experiences with it. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? The AI-powered automatic call router helps customers reach the right staff member so their needs can be addressed efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brianna B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brianna B.") BB Brianna B. Office Administrator Small-Business (50 or fewer emp.) 9/3/2025 "Kellen Bell and Tammy Ivie at Crexendo are the Best" 5/5 What do you like best about Crexendo? Number of Features and customer support. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Implementation wasn't easy. I had to bring in IT. I was hoping I could do it myself. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? We are an essential service provider, we provide potable water to 1850 residences and Century Link our old phone provider, told us that the soonest they would have us back up and running was 30 days. It didn't matter that we were a government entity, essential service provider, and that wild fires were happening all around the district and we needed to be in contact with emergency services because "we provide the wet stuff that you put on the red stuff!" I finally had to inform the county supervisors, the ACC, Attorney General office, and FTC. That was the only way service was going to get back on and that took 2 weeks. My IT specialist and my enternet provider recommended Crexendo and the number of options we have compared to Century Link, the amount we pay compared to Century Link, and the and customer service Crexendo provide us is amazing compared to Century Link. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Mid-Market (51-1000 emp.) 11/2/2025 "A Great Service With Fantastic Team Support" 5/5 What do you like best about Crexendo? What I appreciate the most about Crexendo is their outstanding support. Unlike most vendors I have worked with, I consistently receive same-day responses, sometimes even within the hour. Whenever I reach out, the entire team is ready to provide assistance and guidance. This level of support is crucial for me because of the demands of my job. Occasionally, emergencies arise where I need to set up a specific service under a tight deadline. Based on my experience with Crexendo, I feel confident that I can depend on them in these time-sensitive situations. Beyond their support, the service itself is excellent from an administrative standpoint. I value the wide range of options and features available for managing phone numbers, assignments, voicemails, and more. Review collected by and hosted on G2.com. What do you dislike about Crexendo? At this time, I haven't had any negative experiences with Crexendo. As I mentioned before, there are many options and features available for managing phone lines. Occasionally, it can be a bit confusing or even overwhelming to figure out what each feature does when setting up a specific configuration. However, that might just be my personal experience and it all comes down to getting familiar with the system like all things, and it's not as much of an issue as it may sound. Thanks to the excellent support, it's easy to get clarification on how to achieve a particular setup, whether by reaching out directly or by consulting the supporting documentation. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Crexendo addresses our need to have office phone lines available via VoIP, which can also be integrated with services like Teams or accessed through a mobile app. This flexibility is highly beneficial for us, as it allows the choice between using a traditional desk phone or a software-based number, depending on our needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SK Scott K. Past President Small-Business (50 or fewer emp.) 4/9/2026 "Great overall company." 5/5 What do you like best about Crexendo? What I liked most was how friendly the account reps were and how easy the onboarding process was. Pricing felt very comparable, if not better. I also appreciated how simple it is to use the app and the web login. Review collected by and hosted on G2.com. What do you dislike about Crexendo? absolutely nothing. everything was great from start to the word Hello Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? right now transitioning from last years team to the new team leading the non-profit. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 5/6/2026 "Top-Notch Product with Extraordinary Human Support" 5/5 What do you like best about Crexendo? The product is top notch, but the support is extraordinary. Any issues, questions, etc and you get to speak to an actual human, who is knowledgeable, helpful, and resolves any issue right away. Pricing is competitive, and performance and integration excellent. Review collected by and hosted on G2.com. What do you dislike about Crexendo? I really don't have any issues or dislikes Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? We have a small firm, and the number of users have changed. We were looking for a reliable system at an affordable price, and someone to work with us on options. Crexendo has been excellent in this regard. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 10/10/2025 "Extremely Happy with Crexendo Phone System" 5/5 What do you like best about Crexendo? Our salesman Jim Hall was very knowledgeable and was there for questions throughout the sales process, contract and implementation. The implementation was effortless. Our project manager Jose Rodriquez was very knowledgeable. We received the phones promptly and they were literally plug and play. By far the easiest implementation and transition I've ever experienced. The platform is very user-friendly, and their VIP meetings feature has saved me countless hours that I would have otherwise spent transcribing meeting minutes. The AI summary was spot on. The overall cost of the cloud-based phone provided vs our old provider has resulted in over $300 per month in savings. Their customer support was very helpful and easy to communicate with when helping with an issue. The system was everything it was advertised to be! Review collected by and hosted on G2.com. What do you dislike about Crexendo? Honestly, I haven't encountered any drawbacks while using Crexendo. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? As a public transportation provider, having a dependable phone system has been crucial to our daily operations. The inclusion of a VIP meetings app was an unexpected bonus, and it has truly transformed the way we hold our meetings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Small-Business (50 or fewer emp.) 6/9/2026 "Lowered Our Overall Service Costs." 5/5 What do you like best about Crexendo? It will lower our overall bill for services. Review collected by and hosted on G2.com. What do you dislike about Crexendo? We had to add more hardware to do overhead paging. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Better voice quality that allows us to better help our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite LM Len M. CTO Small-Business (50 or fewer emp.) 7/23/2024 "Crexendo has met all of our expectations and more." 5/5 What do you like best about Crexendo? Their SMS system is surprisingly good; we use it to reach out to our customers all the time. Review collected by and hosted on G2.com. What do you dislike about Crexendo? I have not found anything that i dislike about Crexendo! Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Crexendo has solved our costly PBX that we have inhouse. We have managed to save money, implement a no no-nonsense voip system, and finally remove our costly PBX. Jon Butts was able to understand my needs and help us implement a system that was right for our company. Jon walked through everything with an incredible attention to detail that we needed as a touring agency in Zion. If you ever get Jon as an Account Executive he will absolutely treat you right and follow up with you to make sure your system has been implemented properly. Excellent Account Executive! Review collected by and hosted on G2.com. Show More 8/21/2025 Current UserValidated ReviewerSource: Organic ![Caitlin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caitlin J.") CJ Caitlin J. Marketing & Communications Manager Small-Business (50 or fewer emp.) 9/19/2025 "Exceptional, Professional and Expeditious" 5/5 What do you like best about Crexendo? I would literally shout it from the rooftop if they needed me to when it came to working with Crexendo and the team. They were so friendly and committed to making sure we had the right solution for our VOIP system including revising quotes after we needed to change and add services from our original specs. Adam our initial point of contact would respond to my emails almost immediately it seemed like including while he was away for personal reasons! That is crazy. No one should work while they out of office (I told him as much), but that was just how much they cared about making sure we were taken care of and had all the information we needed when making the decision on what company to work with. When it came to the install, Mike (our installation point of contact) made sure we were all setup to go and it was seamless. They shipped the equipment to us and then we had a virtual meeting to go over everything. Day of changeover, the transition barely caused more than 5 minutes of downtime and that was only because we had to unplug our old phones prior to the porting to plug in the new ones. But then Mike was right on it making sure everything was working and in less than 30 minutes the day of porting, we were done and it was over. After the new service was up and running, both Adam and Mike have reached out to make sure it was working properly and that we were having no issues and continue to do so even weeks after the transition. They've also made sure we know how to contact support if we ever need it. Given my experience with other companies, I would 100% never hesitate to recommend Crexendo to others looking for similar services. It was certainly the best and right choice for us. Review collected by and hosted on G2.com. What do you dislike about Crexendo? Absolutely nothing. Again they were so easy to communicate with and then work with, that there was never a problem they couldn't solve for us very quickly. Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? Crexendo made sure we had an affordable VOIP option and that is very beneficial when you are a mostly grant funded operation. We don't have a lot room in our budget for excessive operational expenses. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ohop Mutual L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ohop Mutual L.") OL Ohop Mutual L. Office Manager Small-Business (50 or fewer emp.) 2/5/2026 "Great Value, Seamless PBX Transition, and Excellent Call Quality" 5/5 What do you like best about Crexendo? Great features for the price, seamless transition from old PBX, and excellent call quality. Review collected by and hosted on G2.com. What do you dislike about Crexendo? We haven't found anything to dislike yet! Review collected by and hosted on G2.com. What problems is Crexendo solving and how is that benefiting you? We had an aging PBX with limited phone lines available. Crexendo gave us all the lines we need and so much more. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Crexendo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Crexendo ](https://www.g2.com/products/crexendo/discussions/new) GU Guest User • Last activity almost 3 years ago What is Crexendo used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-crexendo-used-for) [ View all Discussions ](https://www.g2.com/products/crexendo/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/crexendo/pricing) Crexendo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,427) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,399) [ Compare Now ](https://www.g2.com/compare/crexendo-vs-quo-quo) ##### ##### Crexendo Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Design Communications Strategy Development Personalization Inbound Identification [ View More Features ](https://www.g2.com/products/crexendo/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,427) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/crexendo/competitors/alternatives) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Contact Center](https://www.g2.com/categories/contact-center)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which mobile backend service provides the best real-time database and push notification capabilities?](https://www.g2.com/discussions/which-mobile-backend-service-provides-the-best-real-time-database-and-push-notification-capabilities)[What is the best PDF editor for document collaboration?](https://www.g2.com/discussions/what-is-the-best-pdf-editor-for-document-collaboration)[What are the highest rated pharmacy management systems for pharmacies needing to go live in under 60 days?](https://www.g2.com/discussions/what-are-the-highest-rated-pharmacy-management-systems-for-pharmacies-needing-to-go-live-in-under-60-days) [Top-rated cloud compliance tools for large enterprises](https://www.g2.com/discussions/what-are-the-top-rated-cloud-compliance-tools-for-large-enterprises)[What retail media tools have the best automated bidding and campaign optimization for brands managing high-SKU catalogs where manual bid management is not realistic?](https://www.g2.com/discussions/what-retail-media-tools-have-the-best-automated-bidding-and-campaign-optimization-for-brands-managing-high-sku-catalogs-where-manual-bid-management-is-not-realistic)[Pros and Cons Details](https://www.g2.com/products/crexendo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)