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Crexendo Reviews & Product Details

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Time to Implement

1 month

Crexendo Integrations

(3)
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Crexendo Media

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Crexendo Reviews (315)

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Crexendo Reviews (315)

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4.9
316 reviews

Pros & Cons

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Larry J.
LJ
General Manager
Small-Business (50 or fewer emp.)
"Firgrove Water"
What do you like best about Crexendo?

The installation was easy. The service has been great, and the system is easy to use. Customer service is also very good. I could not be more pleased. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

I really like Crexendo and do not have any issues with them. Review collected by and hosted on G2.com.

Ken D.
KD
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Outstanding Customer Service!"
What do you like best about Crexendo?

I switched my company to Crexendo about two years ago and have a great experience with them ever since. I have had the pleasure of working Mary Jenkins who has been amazing to work with as she is always prompt to answer calls and take care of problems very quickly. Also want to highlight Carrie Snell who was very patient and helpful with setting up new lines when I needed to add new lines. Highly recommend Crexendo!!! Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

I do not have anything that I dislike about them at this time. Review collected by and hosted on G2.com.

AS
Systems Administrator
Mid-Market (51-1000 emp.)
"Recent Organizational Upgrade to a Cloud Phone System"
What do you like best about Crexendo?

I enjoyed the friendly, professional process from start to finish. I also was captivated by the support posture of Crexendo. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

At times, there seemed to be a bit of confusion, but it turned out to be miscommunication and was handled/corrected through virtual discussions. Review collected by and hosted on G2.com.

Lalaine  M.
LM
Accountant & Office Manager
Small-Business (50 or fewer emp.)
"CREXENDO REVIEW FROM A INVESTMENT & MANAGEMENT COMPANY POV"
What do you like best about Crexendo?

They have a great team and sales manager Jim Hall made it easy for me to understand the product! Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

None as of the moment, but maybe just having to pay initial payment even before service is conducted. Review collected by and hosted on G2.com.

SU
IT Manager
Mid-Market (51-1000 emp.)
"We made the switch to Crexendo in 2020."
What do you like best about Crexendo?

We like the web interface, Crexendo VIP Mobile app, and the 24/7 customer support. One of the main reasons we chose Crexendo was that they are US based. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

The only downside is if we have an ISP outage at our location we would have an interuption at our office location. What's good is that we can take our phones to another location and resume taking calls. That was one of the main reasons we went with Crexendo in 2020 during the beginning of the pandemic. It gave us peace of mind to know we could have our employees able to work from home if need be. Review collected by and hosted on G2.com.

GS
President
Small-Business (50 or fewer emp.)
"Flexible and scalable"
What do you like best about Crexendo?

A telecom vendor referred me to Crexendo. I was looking for a simple VoIP solution for overseas workers to use US phone numbers that is scalable and has administrative capabilities built in. I also needed a service that would let me port over the SMS functionality to another vendor so we can keep our domestic and international people on the same desktop texting tool. I worked with Tyler at Crexendo to get set up, and his responsiveness and communication were commendable. Now as we add more people we have a turnkey solution in place. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Because it is more robust and sophisticated than a simple Google Voice setup, it is not a "one click instant signup" process, but Tyler moved it through very smoothly. Review collected by and hosted on G2.com.

Barry S.
BS
Business Owner
Small-Business (50 or fewer emp.)
"Outstanding Account Team Representation"
What do you like best about Crexendo?

Working with Karen at Crexendo has been an absolute pleasure. Their team is highly experienced, professional, and incredibly responsive. They handle every request with efficiency and care, making collaboration seamless and enjoyable. They really are great at what they do and genuinely great to work with. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

I have nothing but great things to say about my experience Review collected by and hosted on G2.com.

David C.
DC
Systems and Network Administrator
Mid-Market (51-1000 emp.)
"Easiest phone move ever!!!!"
What do you like best about Crexendo?

Move your phone to Crexendo and take back control of your systems. I have moved 2 of my 13 locations to Crexendo so far and it's been a dream. No more phone vendors from outside. No more fax machines printing out 20+ spams a day. No more dropped calls because Mediacom, Xfinty, Cox, Spectrum, etc is having signal issues again and you have to restart everything for the 4 time today. My boss's are very old school and have resisted changing over to a VoIP system but this has won them over. And the best part is we can do this all in house and no need for anymore outside vendors other than the ISP. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Nothing. Haven't found anything that I don't like yet. Review collected by and hosted on G2.com.

Ramon B.
RB
Pastor
Small-Business (50 or fewer emp.)
"The Team of Lorena, Clarke and Larry was wonderful!"
What do you like best about Crexendo?

Lorena and her Team were receptive to our situation, walked us through all of the steps to dissociate ourselves from our previous provider, and stayed with us from setting up the account, installing the hardware and software, and training the staff members all of the way until we were ready to adopt! Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

I was a little surprised they use a third part for texting capabilities, as our previous company had it built in. It is understandable and it was fairly seamless (just a little time consuming) to apply for the process. But I don't blame Lorena's Team for any of that. Review collected by and hosted on G2.com.

Amanda B.
AB
Bookkeeper
Mid-Market (51-1000 emp.)
"Great customer service - very quick and responsive - Carly U was excellent to work with"
What do you like best about Crexendo?

Very easy to get ahold of and will go out of the way to try and resolve any problems we may have. Ordered a couple new phones from Carly and she had them shipped out the next day! Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Nothing I can think of. If we have had issues (which have been very few in the couple years we used them), they are quick to resolve. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

7%

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Crexendo Features
Phone Calls
Video Calls
Instant Messaging
Hold Music
Automated Attendants
VOiP Number
Software Pairing
Browser Extension
Communications Strategy Development
Personalization
Inbound Identification
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