Crexendo Reviews & Product Details

The installation was easy. The service has been great, and the system is easy to use. Customer service is also very good. I could not be more pleased. Review collected by and hosted on G2.com.

I really like Crexendo and do not have any issues with them. Review collected by and hosted on G2.com.

I switched my company to Crexendo about two years ago and have a great experience with them ever since. I have had the pleasure of working Mary Jenkins who has been amazing to work with as she is always prompt to answer calls and take care of problems very quickly. Also want to highlight Carrie Snell who was very patient and helpful with setting up new lines when I needed to add new lines. Highly recommend Crexendo!!! Review collected by and hosted on G2.com.

I do not have anything that I dislike about them at this time. Review collected by and hosted on G2.com.

I enjoyed the friendly, professional process from start to finish. I also was captivated by the support posture of Crexendo. Review collected by and hosted on G2.com.

At times, there seemed to be a bit of confusion, but it turned out to be miscommunication and was handled/corrected through virtual discussions. Review collected by and hosted on G2.com.

They have a great team and sales manager Jim Hall made it easy for me to understand the product! Review collected by and hosted on G2.com.

None as of the moment, but maybe just having to pay initial payment even before service is conducted. Review collected by and hosted on G2.com.

We like the web interface, Crexendo VIP Mobile app, and the 24/7 customer support. One of the main reasons we chose Crexendo was that they are US based. Review collected by and hosted on G2.com.

The only downside is if we have an ISP outage at our location we would have an interuption at our office location. What's good is that we can take our phones to another location and resume taking calls. That was one of the main reasons we went with Crexendo in 2020 during the beginning of the pandemic. It gave us peace of mind to know we could have our employees able to work from home if need be. Review collected by and hosted on G2.com.

A telecom vendor referred me to Crexendo. I was looking for a simple VoIP solution for overseas workers to use US phone numbers that is scalable and has administrative capabilities built in. I also needed a service that would let me port over the SMS functionality to another vendor so we can keep our domestic and international people on the same desktop texting tool. I worked with Tyler at Crexendo to get set up, and his responsiveness and communication were commendable. Now as we add more people we have a turnkey solution in place. Review collected by and hosted on G2.com.

Because it is more robust and sophisticated than a simple Google Voice setup, it is not a "one click instant signup" process, but Tyler moved it through very smoothly. Review collected by and hosted on G2.com.

Working with Karen at Crexendo has been an absolute pleasure. Their team is highly experienced, professional, and incredibly responsive. They handle every request with efficiency and care, making collaboration seamless and enjoyable. They really are great at what they do and genuinely great to work with. Review collected by and hosted on G2.com.

I have nothing but great things to say about my experience Review collected by and hosted on G2.com.

Move your phone to Crexendo and take back control of your systems. I have moved 2 of my 13 locations to Crexendo so far and it's been a dream. No more phone vendors from outside. No more fax machines printing out 20+ spams a day. No more dropped calls because Mediacom, Xfinty, Cox, Spectrum, etc is having signal issues again and you have to restart everything for the 4 time today. My boss's are very old school and have resisted changing over to a VoIP system but this has won them over. And the best part is we can do this all in house and no need for anymore outside vendors other than the ISP. Review collected by and hosted on G2.com.

Nothing. Haven't found anything that I don't like yet. Review collected by and hosted on G2.com.

Lorena and her Team were receptive to our situation, walked us through all of the steps to dissociate ourselves from our previous provider, and stayed with us from setting up the account, installing the hardware and software, and training the staff members all of the way until we were ready to adopt! Review collected by and hosted on G2.com.

I was a little surprised they use a third part for texting capabilities, as our previous company had it built in. It is understandable and it was fairly seamless (just a little time consuming) to apply for the process. But I don't blame Lorena's Team for any of that. Review collected by and hosted on G2.com.

Very easy to get ahold of and will go out of the way to try and resolve any problems we may have. Ordered a couple new phones from Carly and she had them shipped out the next day! Review collected by and hosted on G2.com.

Nothing I can think of. If we have had issues (which have been very few in the couple years we used them), they are quick to resolve. Review collected by and hosted on G2.com.