Crexendo Pricing Overview

Crexendo Pricing Key Insights

Last updated on Jul 28, 2026


Crexendo does not offer a free trial. Information about Crexendo pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Crexendo must be conducted with the seller.


Rated 4.9 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Pricing Insights

Averages based on real user reviews.

Crexendo Pricing FAQs

Generated using AI
Is Crexendo free, or does it offer a free trial?

No. According to G2 data, Crexendo does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.

Who is Crexendo pricing best suited for?

Crexendo's pricing is best suited for small businesses with 50 or fewer employees, who represent the clear majority of G2 reviewers. Industries appearing most frequently in G2 reviews include nonprofits, legal services, healthcare, construction, and professional services, all of which cite affordability and ease of use as primary drivers. G2 reviewers from nonprofits and small professional firms specifically highlight that Crexendo's pricing accommodates tight budgets without sacrificing features. Mid-market organizations in education, staffing, and health and wellness also appear in G2 reviews and report strong value, particularly when replacing aging PBX infrastructure. Businesses needing mobile flexibility, remote work support, and AI receptionist features at competitive price points are well served.

What are the key differences between the free and paid versions of Crexendo?

Crexendo offers no free tier or free trial according to G2's pricing data. Crexendo's pricing is based on custom quotes, with service levels differentiated by package. G2 reviewers reference at least two tiers, a standard package and a VIP package, with the VIP tier unlocking features such as call queuing, callback functionality, and enhanced call routing. One G2 reviewer noted upgrading from a Non-VIP to VIP package to gain hold queues and callback features. Another reviewer noted that upgrading to VIP actually lowered their bill slightly. Additional DID numbers beyond a base allotment are available as nominal a-la-carte add-ons under lower service levels.

Is Crexendo considered good value for its pricing?

G2 reviewers overwhelmingly rate Crexendo's pricing as strong value, with the vast majority awarding 5 out of 5 stars. Recurring themes across G2 reviews include significant cost savings versus prior providers, with specific mentions of bills dropping from over $1,200 to around $300 monthly across multiple locations, savings exceeding $300 per month versus legacy PBX systems, and reductions of roughly 55% off previous phone bills. G2 users in budget-sensitive sectors like nonprofits and small law practices specifically cite Crexendo's pricing as a deciding factor. The primary concern noted by a small number of G2 reviewers is that month-to-month pricing is less competitive than contract rates, and longer contract terms are required to access the best pricing.

Crexendo Pricing Reviews

(2)
Cali R.
CR
Cali R.
Executive Success Partner
Small-Business (50 or fewer emp.)
"Carly uehlein"
5/5
What do you like best about Crexendo?

Carly has truly gone above and beyond in helping me, and I can’t say enough good things about her. I’m brand new to managing our phone system, and she has been incredibly patient, informative, and knowledgeable with every single question I’ve had.

She’s also been amazing in helping with porting a new line and making sure several users were added correctly and seamlessly. Her support has made this entire process so much easier and less overwhelming. I genuinely appreciate her time, guidance, and willingness to help — she’s been fantastic to work with! Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

The length of the contract and the cost. Review collected by and hosted on G2.com.

Phoebe C.
PC
Phoebe C.
National Sales Manager & Brand Development Manager
Mid-Market (51-1000 emp.)
"Reliable Phone System with Great Support and Potential for Improved Usability"
4/5
What do you like best about Crexendo?

I appreciate that Crexendo allows us to effectively manage and route our company phone numbers to different places worldwide, which is crucial for our operations. The shared phone tree feature enables seamless call answering across our team, enhancing our communication. Additionally, I value the excellent support from our consultant, Kiloh, who has been incredibly helpful and managed to secure a good price for us. This assistance has not only optimized our setup but also contributed to reducing our operational costs. Using Crexendo over the past five years has been a reliable experience, and it supports our integration needs, like functioning smoothly with Bullhorn, our ATS system. Although the system was already set up when I took over, it hasn't presented any significant challenges, making my daily operations more efficient. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

I wish the Crexendo app can be updated to be more user-friendly. The current design or interface seems to lack intuitive navigation, which can decrease efficiency. Additionally, a more streamlined process for reviewing all my voicemails would be beneficial. The ability to convert voicemails to text would make it much easier for quick reference and management. I also encounter occasional issues when trying to forward phone calls to different users, suggesting that the call forwarding feature might need improvements in reliability. Review collected by and hosted on G2.com.

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