Contentstack Reviews & Product Details

Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system. While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time. Leading brands including Mattel, ASICS, Burberry, Walmart and Alaska Airlines rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program. Learn more at https://www.contentstack.com.

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Contentstack

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Contentstack Community

Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Overview by

Jordan Watson

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Pricing provided by Contentstack.

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Free

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Contentstack Integrations

(15)

Verified by Contentstack

Contentstack Media

Allow content editors to build and edit dynamic pages within our headless CMS without needing a developer’s help.

Contentstack Demo - Experience Extensions

Easily integrate with your preferred marketing technologies (Brightcove, Marketo, Salesforce, etc.) without being bound to built-in preset tools.

Contentstack Demo - Multiple Environments

Create unlimited content management system environments, such as development, testing, staging, and production, to map to your content production process.

Set up and define workflows and approvals with our modern CMS that map to your business processes for content management and publishing.

With so many brands competing for attention, your customers won't stick around for irrelevant offers or the same old static experiences. Contentstack Edge is the world's first adaptive digital experience platform (DXP), built for the AI era

Discover how MongoDB scaled innovation, reduced CMS maintenance, and increased migration velocity by 400% using Contentstack’s AI and automation capabilities. Hear from Subi Babu, Lead, Web Engineering.

Official Downloads

(2)

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Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

1/24/2023

"Fantastic Customizable CMS"

4/5

What do you like best about Contentstack?

I love that Contentstack is a customizable platform backed by a team of knowledgeable engineers who can help you through any solutions you want. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

It's hard to see future architectural problems (API limitations, for example) when you first step into Contentstack. If you don't get the starting architecture right, it could spell scalability problems, so be sure to put a lot of thought into how you scale the platform and confirm that the action plan would work. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

4/17/2024

"A real CMS"

4.5/5

What do you like best about Contentstack?

It's a headless CMS. Giving us the power to develop and structure as we see fit for our enterprise. It's simple to use with excellent documentation. Integration is no challenge. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Some of the UI could be improved. For example, the Entries would benefit from a hierarchy structure. Review collected by and hosted on G2.com.

Response from Varia Makagonova of Contentstack

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Hi there, thank you so much for your review - I'm so happy to hear you've found our CMS powerful and easy to use. I wanted to let you know that we've recently released Taxonomy, a feature that allows you to add a hierarchy structure to your content. I'm including the URL to a blog post about Taxonomy. I really hope this is helpful - your CSM can help you if you'd like to discuss more about how Taxonomy can help your teams organize your entries. Thank you again for your valuable feedback!!

See how Contentstack improved

Rafael S.

Mid-Market (51-1000 emp.)

4/29/2024

"CMS Reviews"

5/5

What do you like best about Contentstack?

I like the ease of use and the UI design. The workflow is simple and the fast, it improves my workflow. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Not sure I have dislikes, possibly the seperaton of modules and having to need to publish the page vs individual components. Review collected by and hosted on G2.com.

chloe b.

Enterprise (> 1000 emp.)

12/20/2023

"Review use contentstack"

5/5

What do you like best about Contentstack?

It is user-friendly, the order in which you work is logical and simple. uploading images is easy, and even takes care of inclusivity, with giving images a correct title for screenreader users. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

it creates big white spaces between the different features are not very esthetically pleasing. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/5/2024

"Super helpful support while learning the platform"

4/5

What do you like best about Contentstack?

I love how easy it has been compared to the CSM my company has used in the past and I absolutely love the support staff and how helpful they have been getting us started. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I'd appreciate better documentation and help videos, but again the suppport staff has sort of filled in that gap. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

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Thank you so much for your feedback! We're thrilled to hear that you find Contentstack easy to use and our staff supportive. For additional help videos and learning content, you might find our Academy particularly helpful (https://www.contentstack.com/academy). Your feedback is invaluable in our continuous efforts to improve. Thank you for being a valued customer!

See how Contentstack improved

Verified User in Financial Services

Mid-Market (51-1000 emp.)

2/15/2024

"Decent CMS"

3.5/5

What do you like best about Contentstack?

- It's flexible and does most of what we need it to do Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

- It's not necessarily a dislike but if you're coming from a 'page based' CMS like Wordpress the way you build pages might take a while to understand

- There's no page tree/foldering system so it's hard to understand site architechture, although this seems to be a limitation of all headless systems

- Customer support is ok, but not amazing Review collected by and hosted on G2.com.

Response from Varia Makagonova of Contentstack

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Hi there, thanks so much for your review! We're thrilled to hear you find Contentstack flexible and that it empowers you to publish content without relying on developer resources. We understand that transitioning from a page-based CMS to a headless system can take some time to adjust to. However, we do have a feature that allows you to structure your web properties in a hierarchical order. It's called Taxonomy. Have you explored this feature? We'd love to know if it meets your needs in terms of page tree/foldering structure:https://www.contentstack.com/docs/developers/taxonomy/about-taxonomy

Marilyn W.

Content Coordinator

Enterprise (> 1000 emp.)

11/24/2020

"The Best Decision"

5/5

What do you like best about Contentstack?

Contentstack's CMS has given us the flexibility to revolutionize our digital approach with speed and agility. From UX to Go-Live we move fast and pivot quickly. The "blank slate" approach sllows us to fully customize our CMS, and the ability to reference components from one stack to another eliminates duplicate content. The Customer Support and Technical Support is fast to respond and genuinely care for your work and success. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I would like to see more video tutorials and education. Review collected by and hosted on G2.com.

Recommendations to others considering Contentstack:

Give it a try. Test drive and compare. You will find it to be user-friendly, flexible, and most likely just what you needed. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

The team was previously using a monolithic CMS that had little customization and opposed a fast-to-production approach. The results once we shifted to Contentstack were immediate and dramatic. Our team can partner Contentstack with APIs in a way that the customer does not know which came from where. The team can make changes quickly and, as we learn and expand our needs, we can continuously update and upgrade without any downtime. Review collected by and hosted on G2.com.

Johnny B.

Mid-Market (51-1000 emp.)

6/5/2024

"Sr Manager, Tech Partnerships"

5/5

What do you like best about Contentstack?

Ease of use, product funcitionality and enterprise readiness Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Nothing comes top of mind, they are great all around Review collected by and hosted on G2.com.

Alexis H.

Enterprise (> 1000 emp.)

8/1/2023

"Efficient and Easy CMS"

4/5

What do you like best about Contentstack?

Contentstack has made my merchandising job so much easier and efficient! The asset management and organization in itself is easy to manage and time-saving. It's easy to work with our developers to create entries that can be easily duplicated. I also love having the drag and drop feature to move around blocks and other content. So easy compared to our old, clunky tool! Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Versioning can be hard and confusing when multiple people are working in the tool as well as when we are creating versions for multiple projects. There has been times where we've pushed through pages that are meant to be for a future project by accident but it is easy to go back and quickly push through the correct version.

Contentstack is great for controlling what aspects of the site can be updated because most of the things are controlled from what developers allow us to update as merchandisers. I would love to have a bit more control as a merchandiser for some one-off updates. A lot of changes we want have to go through the development process which makes the process longer.

Also, I wish there was a better way to organize entries instead of having to search based on tags. Review collected by and hosted on G2.com.

Response from Nicole Quick of Contentstack

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Hi Alexis, thank you for your review! I wanted to reach out and give you some updates that might help.

For versioning, we are revisiting how we think of versions when we implement new features. The goal is to simplify how we create versions and making it easier to manage. Secondly we are looking at updates to our Releases feature that helps to make sure you're publishing the right version of content.

The controlling more aspects of the site will be solved as we evolve our Live Preview to a Visual CMS/Live Editor. Our goal here is to help developers continue to provide the guidelines around content structure but give more autonomy to the editor, where they can build more things on their own.

For your organizing entries piece we have our Taxonomy feature that will be released later this year which will help you organize and navigate through content and search updates allowing editors to save and navigate to a set of criteria they commonly search through.

Hopefully these will help you in the future and to stay up to date with what is being released check out: https://www.contentstack.com/platform-updates

See how Contentstack improved