Clay Reviews & Product Details

What I like best about Clay is how powerful it is for enriching and structuring lead data at scale. It pulls information from multiple sources in one place, which saves a huge amount of manual research time and helps build highly targeted, personalized outbound lists. Review collected by and hosted on G2.com.

What I dislike about Clay is that it has a bit of a learning curve, especially at the beginning. With so many data sources and customization options, it can feel overwhelming until you fully understand how to structure workflows and avoid overusing credits Review collected by and hosted on G2.com.

This is a very powerful platform which really assist organization to identify the right population to be targeted without much effort. Finding the right person, businesses or companies through its AI searches have been made very easy. The ability of this platform to synthesize the leads to CSV formats increases its portability. This platform also have a user friendly interface. Review collected by and hosted on G2.com.

I love this platform for its ability but I feel that this platform have a lots to improve as it is not able to generate lots of large and small local companies. The email generated by this platform are sometimes not working. Review collected by and hosted on G2.com.

I really like the interactivity and ease of use of Clay. It integrates with a lot of the tools and sources that I already have, making it convenient to use. I also really appreciate the Sculptor and Sequencer, which have been powerful for experimenting with outbound campaigns, finding look-alike contacts, and generating outreach copy. Clay helps me keep my business growing, not just for my subscribers but also for my own needs. The tool allows me to work much faster and independently, completing tasks that used to take me two days in under an hour. The automation it offers is impressive, from finding subscriber company information to setting up sequences for outreach, all while minimizing human error. I found the initial setup of Clay to be really easy, and as I got used to the tool, it took over more and more tasks that my team had to do manually before. Overall, it feels like a consolidated and simplified solution that fits seamlessly into my existing workflow. Review collected by and hosted on G2.com.

One of the things that was tricky when I first started using Clay was the Google Sheets integration. As I'm putting together data, I have hundreds or even thousands of rows that I share as Google Sheets links, and that can take a lot of time. Clay has added more visibility into the progress of these jobs, which has been really helpful. However, in general, the integration and its lack of speed is the biggest bottleneck that I have in using Clay. It's easy to get the data to where it needs to go, but the part of actually kicking off and copying the data into the appropriate Google Sheets still takes the longest. Review collected by and hosted on G2.com.

Clay is incredibly powerful as a data enrichment and workflow tool. I like how flexible it is—you can connect it with other platforms, build custom flows, and really tailor it to your specific use cases. The enrichment features are especially helpful for organizing and qualifying contacts, and the ability to automate pieces of outreach saves a lot of time. Once you understand its potential, it feels like a Swiss Army knife for GTM and operations. Review collected by and hosted on G2.com.

The same flexibility that makes Clay powerful can also make it intimidating at first. There’s definitely a learning curve, especially if you’re not familiar with enrichment logic or building workflows. Some features aren’t always intuitive, and it takes experimentation to unlock its full value. That said, once you invest the time, the payoff is significant. Review collected by and hosted on G2.com.

The platform is pretty transformative for GTM operations and data enrichment. Deeply flexible and out-of-the-box integrated with almost all of the modern GTM toolstack. There's almost nothing that's truly "impossible" in the system due to its flexibility and AI-integrations. Integrations between systems are straightforward and easy to set up. Customer success teams during the ramp period make themselves quite available and helpful for refinement on starting usecases and testing environments. Review collected by and hosted on G2.com.

There's always a tradeoff between flexibility and build-times / ease of integration, namely the more 'flexible' and capable a tool is, generally the harder it is to understand and the longer it takes to build within it. Clay falls significantly on the 'complex but flexible' side of the spectrum, and I think the onboarding process could be a bit more consistent to allow teams to ramp-up more quickly.

Clay's estimates for per-row credit cost, especially for more costly operations like contact data enrichment, can vary significantly from stated amounts, occasionally by 100% or more (i.e. a 'lookup operation' will be communicated to average 11 credits/row for successful runs, but after running over large bits of data, can cost 25+ credits / row, leading to misalignment between credit allocation and returned data. Additionally, the quality of the contact data generated (often as the result of very expensive credit spend) can vary wildly, and some motions feel more like a 'black box' that you have to throw credits behind to understand the quality of returned results.

In my opinion, the sales process oversold the hands-on support that would be provided in the ramp period. The customer success team has been helpful and available, and generous with refunds as we learn the tool, but the sales team communicated that there would be clay teams 'building' in the early rounds, which has not happened. Review collected by and hosted on G2.com.

Clay is very easy to use but can do very complicated things. This is the future of SDR and sales. Clay uses AI like never before and it actually works with real results. There is lots of help available in the form of chat, FAQs and workshops. Review collected by and hosted on G2.com.

Its slightly complex with the AI prompts as you can get bad results if your prompt is bad but this si kind of an issue with the AI and how you use it not really Clay. Review collected by and hosted on G2.com.

I find Clay incredibly valuable due to its outstanding ability to accurately understand the prompts. Its efficiency in sourcing data from over 10 different sources makes it an invaluable tool for creating and enhancing lead lists. This functionality effectively consolidates multiple tools I previously needed into a single, comprehensive platform, which streamlines my process. Additionally, the ease of initial setup was remarkable, making the transition smooth and swift. These aspects combined have made Clay a central part of my workflow, allowing me to manage tasks more effectively and with greater resourcefulness. Review collected by and hosted on G2.com.

I find it frustrating that sometimes Clay fails to update the preview of a request if I ask it to make updates. It should automatically refresh after each prompt, but currently, I need to intervene and inform the prompt that I am not seeing the updated file, after which it generates the new one. This extra step complicates the workflow and could be removed for smoother functionality. Review collected by and hosted on G2.com.

Clay, ideally could be costly, however there are ways to best utilize its true power with integration with multiple other tools. This makes it a great platform that facilitates effective ABM. Review collected by and hosted on G2.com.

Standalone Clay could be costly. It also requires some training to use the platform effectively. However, they have good learning materials and support to help you navigate with ease. Review collected by and hosted on G2.com.

Clay saves me an incredible amount of time on prospecting and lead qualification. What I love most is how easy it is to connect different data sources and build powerful workflows without writing a single line of code. The interface is clean, the learning curve is short, and the product feels designed for growth and marketing teams. It’s a real game-changer for building hyper-relevant lead lists and automating repetitive tasks. Review collected by and hosted on G2.com.

Honestly, very little. Some advanced features could be slightly more intuitive, but nothing that gets in the way. The product improves fast, and the team keeps shipping updates that make the platform even better over time. Review collected by and hosted on G2.com.

I love Clay for its ease of use and smooth, intuitive design. It was super easy to implement and quickly synced with my email, calendar, and contacts. The number of features such as smart profiles, reminders, and notes, is impressive. Integration was seamless, and it’s perfect for managing relationships without feeling like a CRM. Review collected by and hosted on G2.com.

I have been using it frequently for the past few years and have no dislikes really. Review collected by and hosted on G2.com.