Research alternative solutions to Chative on G2, with real user reviews on competing tools. Live Chat Software is a widely used technology, and many people are seeking productive, high quality software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to Chative include ease of use and reliability. The best overall Chative alternative is Fin by Intercom. Other similar apps like Chative are respond.io, Salesforce Service Cloud, Freshdesk, and Front. Chative alternatives can be found in Live Chat Software but may also be in Help Desk Software or AI Customer Support Agents Software.
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
Respond.io is a business messaging platform that connects contacts from any channel to every team.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
Global SMS & Voice calls for businesses of all sizes
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.