AxisCare Home Care Software Reviews & Product Details

I really appreciate how AxisCare Home Care Software integrates seamlessly with maps, providing our caregivers with precise and effective directions to reach our clients. This feature ensures that our employees can find their locations quickly and consistently arrive on time. The timekeeping functionality is particularly commendable, as it is both reliable and precise, making payroll management remarkably straightforward and resolving many pay discrepancy issues we previously encountered. The initial setup of the software was also very easy, and the customer service has been nothing short of amazing, further enhancing the overall experience of using AxisCare. Review collected by and hosted on G2.com.

I didn't like that AxisCare Home Care Software didn't integrate well with other programs. This lack of integration creates additional challenges when trying to streamline our operations with other essential tools. Additionally, I found limitations in how the software allowed us to collect information about clients and caregivers, which could hinder effectively maintaining comprehensive records. Review collected by and hosted on G2.com.

It is easy to navigate through. I also love the office notes that I can add. Also, that it shows how far each Caregiver is from a shift that I am broadcasting. Review collected by and hosted on G2.com.

I do not like that I cannot change multiple shift pay rates at once. I also do not like that sometimes I am not alerted when someone requests a broadcasted shift. Review collected by and hosted on G2.com.

The upsides of AxisCare are the training videos it has. There are a lot of ins and outs with this system but the training videos help! The accuracy of the schedule is also an upside. Review collected by and hosted on G2.com.

There is not much I could say that I dislike about this program! Review collected by and hosted on G2.com.

I genuinely appreciate the hands-on approach and the friendly, local team in Texas. The functionality and features impress me, and the pricing is great. Their customer service is excellent, with dedicated support that resolves issues quickly. The smooth onboarding process, with regular meetings and data migration, made setup easy. I find the AxisCare platform robust, reliable, and user-friendly, improving scheduling and caregiver app experiences. Financial data access is streamlined, and the integration with other systems works seamlessly. The VA billing process saves me time. Overall, AxisCare provides great value for the price. Review collected by and hosted on G2.com.

I would like the user interface to be slightly prettier, although it's not a significant concern. The main issue that comes to mind is the handling of visits that overlap multiple calendar days. Currently, these visits only show up on one of the days, and I would prefer if they were visible on both days, perhaps in a separate area of a shift calendar. Review collected by and hosted on G2.com.

What I personally like best is that it helps me do my job accordingly and efficiently this program makes it to where we control the settings. Our employees are. able to clock in and out they are able to have access to view their schedules. Axis care. Keeps track of the hours and alert us when we have made a mistake and double scheduled an employee they also have room for detailed notes which we can go back and view at a later date. I also really enjoy notifying us when a new employee has showed up and clocked in without this program. My job would be a lot harder than it is. Review collected by and hosted on G2.com.

So the one thing that I would change about this program is that when we have a cancellation and we put it in the system it still shows on the employees schedule as an active visit. In the past we.have had several employees show up who have been canceled due to this feature. It would be very helpful if it would show as a canceled visit to the employee who isscheduled and not just for HR. Review collected by and hosted on G2.com.

We've had an excellent experience with AxisCare, and I can't recommend their software enough. From the very beginning, their team has been incredibly efficient and supportive, making the onboarding process smooth and stress-free.

What really stands out about AxisCare is how tech-savvy and user-friendly the platform is. It’s clear that the system was built with both agencies and caregivers in mind. The intuitive interface has made it easy for our team to manage scheduling, billing, documentation, and communication all in one place—saving us a tremendous amount of time and effort.

Not only is the software efficient and reliable, but it’s also affordable, which is a huge plus for any growing organization. We’ve seen real improvements in workflow and organization, and the level of automation has truly made our lives easier.

Overall, AxisCare has been a game-changer for us. It’s a smart, well-designed solution that continues to evolve and meet the needs of modern home care providers. Highly recommend! Review collected by and hosted on G2.com.

I wish Axis Care could have better options for payment methods for our clients per Canadian standards. Review collected by and hosted on G2.com.

It is all very self explanatory and detailed and I love the caregiver applicaton tab, the call log tab is awesome absolutley love it where you can always go back and look and check the calls. I could go on and on about the whole system it has so many different features than can be so beneficial for an employer. Review collected by and hosted on G2.com.

At this time I have no down sides or issues with using AxisCare ithas been extremly helpful in so many ways. Review collected by and hosted on G2.com.

It’s actually one of the few systems in this space that doesn’t lock you out as a developer. The API and webhook support are huge—lets us build and automate without feeling boxed in. It’s stable, flexible, and integrates well with the stuff we’ve already got running. Review collected by and hosted on G2.com.

It can feel a little clunky in the admin UI sometimes. Some workflows take more clicks than they should, and there are a few legacy-feeling areas that could use a design refresh. Nothing show-stopping though. Review collected by and hosted on G2.com.

This software is amazing—very easy to learn and use! There’s plenty of helpful support available every step of the way, which makes getting started and staying productive a breeze. I use it just about every day and couldn’t be happier with it. Review collected by and hosted on G2.com.

I honestly have nothing I dislike about it. Review collected by and hosted on G2.com.

The ease of it, there are never any issues and when there are it fixed right away. By far one of the easiest platforms I have used. Review collected by and hosted on G2.com.

I honestly do not dislike anything. Maybe some of the layout changes, but those are optional. Review collected by and hosted on G2.com.