--- title: AxisCare Home Care Software Reviews meta_title: 'AxisCare Home Care Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 224 reviews by the users' company size, role or industry to find out how AxisCare Home Care Software works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 224 scale: '5' date_modified: '2026-06-17' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # AxisCare Home Care Software Reviews **Vendor:** AxisCare Home Care Software **Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 224 ## About AxisCare Home Care Software AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 7 different countries that provides unlimited training and support. AxisCare offers employee scheduling, a GPS Mobile App, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, Medicaid Billing, payment processing with next-day funding, and visit insights. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, select the best advertisement methodology, and convert leads into active clients. Tracking connections and relationships allows agencies to manage marketing efforts and offer a better return on investment. AxisCare's comprehensive Veterans Affairs and Medicaid billing services handle the entire billing process, from initial setup to submissions and appeals, with payments coming directly to your agency. Our specialized VA billing team configures your system, advocates on your behalf against recoupments, and manages bi-monthly claim submissions, while our Medicaid experts ensure clean EVV processing, minimize denials through meticulous claim scrubbing, and help agencies explore additional waivers and MCOs for new revenue opportunities. The software can be used to schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins. And users can track where visit activities take place and restrict clock-in location using geofence and GPS capabilities, ensuring that caregivers clock in and out honestly and conveniently. Caregivers can use AxisCare Mobile to record ALDs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, and expenses, even if they are offline. AxisCare's Scheduled Reports simplify home care agency reporting procedures by allowing users to automate the generation and delivery of reports with precise specifications. This not only ensures that home care agency owners receive consistent and accurate reporting data but also guarantees that essential information is available exactly when needed, supporting vital business decisions for home care owners without the risk of human error or oversight. AxisCare integrates with partners for things like payroll and billing (Quickbooks + Quickbooks Online), federal tax credits (Rockerbox), client and caregiver satisfaction (Home Care Pulse), background checks (Allied Screening), caregiver training (CareAcademy), among others. AxisCare offers free video tutorials and customer support to help their clients get up and running on their custom site as quickly as possible. ## AxisCare Home Care Software Reviews ### 1. Simple to use, and great support staff. Has greatly improved our overall caregiving processes. **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra P. | Branch Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about AxisCare Home Care Software?** Ease of use, and reports that are available. **What do you dislike about AxisCare Home Care Software?** Sometimes we run into glitches, however the support team is great at getting back to us. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Helping us with Fraud, and efficent timecards and reports. **Official Response from Juls Zeh:** > Cassandra, thank you for the kind review. We're so glad to hear that AxisCare is helping your agency be more effective and efficient and that our support team has been such a help in moments of need. Thank you for choosing AxisCare! ### 2. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Sierra L. | Scheduler, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about AxisCare Home Care Software?** I like that it is easy to use, and very accessable. I can access Axiscare from any computer, phone, or tablet I have when I am not in the office. Which is great because I work from home sometimes. The chat line when I come across any issues is very thorough and fast. **What do you dislike about AxisCare Home Care Software?** Nothing, it is top tier. At times it can be a little slow but that may just be my internet. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** It helps me stay in touch with my employees when they are out in the field. The chat setting is a great bonus when at times they are unable to talk on the phone. **Official Response from Juls Zeh:** > We're so glad that AxisCare has been the right choice for you Sierra! We strive to make our platform easy to use and accessible for any agency that chooses to partner with us. Thank you for taking the time to leave us a review and share what you love about AxisCare! ### 3. Very user Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about AxisCare Home Care Software?** The built in easy reports that make work easy **What do you dislike about AxisCare Home Care Software?** The fact when shifts are canceled they don’t show on mobile ap **What problems is AxisCare Home Care Software solving and how is that benefiting you?** The effortless time to send shifts out **Official Response from Tobie Fisher:** > Hi there, and thank you for your review! We're glad to hear the built-in reports and ease of shift management are helping streamline your workflow. We appreciate your note about canceled shifts on the mobile app, and we understand how that visibility is helpful in some cases. Our system is designed with caregiver experience in mind, and we’re always here if you have any questions or need additional support. Thanks again for sharing your experience—we’re grateful to support your agency! ### 4. Very useful home care software **Rating:** 4.5/5.0 stars **Reviewed by:** Erich N. | Chief Financial Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about AxisCare Home Care Software?** The scheduling features are very nice. The mobile app is reliable. I appreciate the reports that I can generate. **What do you dislike about AxisCare Home Care Software?** There are usually a few hiccups with data transfer to our state's mandated EVV system, but AxisCare is pretty responsive in fixing these. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** We can build out client profiles and manage care really accurately. **Official Response from Tobie Fisher:** > Hi Erich, and thank you for your review! We're so glad to hear that AxisCare’s scheduling features, mobile app, and reporting tools are making a difference for you. We appreciate your feedback on EVV data transfers and are always working to improve system reliability. Your trust means a lot, and we're grateful to support your team in delivering accurate and efficient care management! ### 5. Axis Care has been a beneficial tool when setting up and tracking the care delivered to our clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Janet D. | Branch Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about AxisCare Home Care Software?** Very easy to use and understand. It is also asthetically pleasing. I like being able to view an entire month of scheduling. I also enjoy that I can go back and correct visits if ADLs have been missed or care notes left out. **What do you dislike about AxisCare Home Care Software?** I have not experienced many downsides to Axis care. One thing that is bothersome to me is that it seems to be flawed when tracking overages of time delivered to clients. The "red flag" system is not always correct. Also, there is a struggle using in rural areas when caregivres try to clock in. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** It is helping us in scheduling and tracking care delivered by our caregivers to the clients in their homes. **Official Response from Sydney Garsee:** > Hi Janet. Thank you for taking the time out of your busy schedule to leave us a review - we greatly appreciate your feedback! We hope our platform has improved your agency's efficiency and we look forward to continuing to serve you in the future. ### 6. Built for Scale **Rating:** 4.5/5.0 stars **Reviewed by:** Arjun B. | Vice President, Healthcare Investor, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about AxisCare Home Care Software?** Seems like really well built software. Easy to get data out. mobile app is very intuitive for CG. implementing and training is pretty simple. just really good, modern, SaaS. **What do you dislike about AxisCare Home Care Software?** Not much. at first, we thought the reporting funcitonality was a bit limited, but we also had very extreme needs. but, ultimately we got a firehouse of all our data, and leverage powerbi very effectively. they are wonderful to work with as well. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** AxisCare is the core of our whole business...our business doesn't work without it! **Official Response from Juls Zeh:** > Arjun, thank you for sharing your thoughts on AxisCare with us. We've been working to improve and expand various functionalities and are glad that we were able to help find a solution for issues that were being presented. We believe our team is the very best, and we get to learn how to best serve agencies like yours by understanding your needs. Thank you for choosing AxisCare to be the core of your business! ### 7. BEST HOMECARE SOFTWARE **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | Care Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about AxisCare Home Care Software?** I LOVE REALTIME VIEW! I LOVE THE ALERTS! **What do you dislike about AxisCare Home Care Software?** I get reports from caregivers that are looking for visits they are getting delayed notifications for open shift alerts. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** It benefits me when knowing a caregiver hasn't arriverd to their visits yet. **Official Response from Sydney Garsee:** > Hi Alex! Thank you for leaving us a review and for your kind words. Thank you for choosing AxisCare! ### 8. Efficient and Accurate Home Care Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about AxisCare Home Care Software?** AxisCare is both userfriendly and accurate when inputting and adjusting schedules. Continuosly provides live updates on a daily basis and has live support within seconds of a call or email. **What do you dislike about AxisCare Home Care Software?** Clients profile do not display remaining authorized hours remaining. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Storing and processing authorized billable hours for clients and caregivers allows us to accuratly bill and process payroll for our staff. **Official Response from Juls Zeh:** > Thank you for sharing your feedback on AxisCare Home Care Software. We're thrilled to hear that you find our software user-friendly and accurate and appreciate the live updates and support. Our dedicated support team would love to know how their work helps you and our other agencies succeed! ### 9. Honest, detalied and provides good customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Charmaine M. | Office Manager/ Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about AxisCare Home Care Software?** Customer Service. Reps are experienced. They are up-to-date on our laws for Medicaid **What do you dislike about AxisCare Home Care Software?** Nothing comes to mind. Axis Care is easy and friendly to use **What problems is AxisCare Home Care Software solving and how is that benefiting you?** ADL's and GPS for our staff **Official Response from Sydney Garsee:** > Hi Charmaine. Thank you for taking the time to leave us such a kind review. We're glad to hear that you've had such a great experience with our customer support team and Medicaid offerings. Thank you for choosing AxisCare! ### 10. the software is great for keeping track of the business information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about AxisCare Home Care Software?** Axis care is very easy to use . You are able to create schedules easily and change the schedules if necessary. **What do you dislike about AxisCare Home Care Software?** There is no disatvantages accociated with using axis care software **What problems is AxisCare Home Care Software solving and how is that benefiting you?** axis care is solving staffing and scheduling . It keeps up with the hours available to my clients, making this an easy task for me. **Official Response from Juls Zeh:** > We're so glad that AxisCare has been key in easing your day-to-day tasks by being easy to use and actively solving issues seen across the home care industry. Thank you for taking the time to leave a kind review and for choosing us to serve you! ### 11. AxisCare is the one-stop-shop for all things Homecare. **Rating:** 5.0/5.0 stars **Reviewed by:** Henry S. | Care Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about AxisCare Home Care Software?** The best part or the best partS? Loads of customizing options, tons of features, and great US based customer support. Really, it all comes back to their customer support. I use AxisCare everyday, literaly, and when I have a question I simply call them up and they answer every time. If I ever need to alter a setting, their customer support walks me through it and educates me on additional options. If I'm curious about analizing certain data, customer support shows me features available to pull that exact data. Needless to say, I feel secure with the AxisCare software and the AxisCare team. **What do you dislike about AxisCare Home Care Software?** This one's hard because AxisCare pretty much covers all the bases. However, I would like to have a Client App to offer our clients. The current app is accessable to admins and caregivers only. Clients can access their profile online. I will say though, AxisCare does a great job of keeping up with changes so I am sure it will have a Client App in the near future. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Communication, Data, HIPAA Compliant. It's more than a scheduling platform, I can communicate with employees and share client information, I can analyze the progess of my agency, I can invoice and record payroll hours, and the best part is it's all HIPAA compliant. **Official Response from Sydney Garsee:** > Hi Henry, thank you for taking the time to leave us such a thoughtful review. We're so happy you've found our customer support to be always available and eager to assist you! I'll be sure to pass your kind words on to the team. Thank you for choosing AxisCare! ### 12. Axiscare software is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Ebony B. | Senior Staffer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AxisCare Home Care Software?** I love that we are able to do mostly everything within the app clock in/out and create or delete schedules and well as know if a worker has or has not worked **What do you dislike about AxisCare Home Care Software?** I would like a way to see the applicant list disappear after they start working as the list gets long as none get deleted nor can be if they are active **What problems is AxisCare Home Care Software solving and how is that benefiting you?** It helps with keeping up with workers who are not clocked in at location they are supposed to be in and if they are working **Official Response from Sydney Garsee:** > Hi there Ebony. Thank you for taking the time to leave us a review; your feedback is so valuable! Regarding the applicant list, please reach out to your Customer Support Manager to see if they have any tips or tricks on cleaning this up for you! Thank you for your continued support; we look forward to continuing to help you serve your community. ### 13. Caregiver friendly program **Rating:** 4.5/5.0 stars **Reviewed by:** Tabitha B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about AxisCare Home Care Software?** The program is very caregiver user friendly. The ease of documenting is very simple and a space is provided for any extra notes that is needed. Scheduling is also a simple process and making changes is effortless. **What do you dislike about AxisCare Home Care Software?** I wished the program had a better accounting/billing package where having to use Quickbooks would not be needed. All billing, payment posting, and accounting transactions and reports in one system would make it a more rounded program. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** ease of managing the caregivers and the visits for our clients. **Official Response from Sydney Garsee:** > Hi Tabitha! Thank you so much for taking the time out of your busy schedule to leave us a review; your feedback is greatly appreciated. We're glad to hear you find our scheduling capabilities user-friendly. Please reach out to your Customer Success Manager for any tips and tricks on accounting/billing best practices within AxisCare. Thank you again for choosing AxisCare! ### 14. Great system and App **Rating:** 4.5/5.0 stars **Reviewed by:** Jarod C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AxisCare Home Care Software?** Streamlined efficiencies that meets all of the needs of my non-medical home care agency. The Customer Support is good, integration with a number of viable options that should be benefical to your agency. **What do you dislike about AxisCare Home Care Software?** Sometimes the customer support will leave you hanging when they cannot answer on the phone and then do not follow up again. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Scheduling and billing is very simple and limits the amount of personal contact with families due to their access to the portal **Official Response from Sydney Garsee:** > Hi there Jarod. Thank you for taking the time to provide your thoughts and feedback for us. We're happy to hear that we've made an impact on your operational efficiencies. However, we greatly understand the frustration you may have faced with our customer support team. We take pride in providing top-notch support to our users and ensure that we continually strive to be the best in the industry in this aspect. Please don't hesitate to reach out again if the issue persists. ### 15. Amazing software and company. **Rating:** 5.0/5.0 stars **Reviewed by:** Deanna K. | Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about AxisCare Home Care Software?** It helps our franchisees streamline their processes and allows them to work on the business, not in it. **What do you dislike about AxisCare Home Care Software?** Training. There is so much information and capabilities in the system that people often don't know what it is capable of. This leads to users not being able to use it to it's fullest potential. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** It's a one stop shop for agencies to be able to manage and run their business. **Official Response from Sydney Garsee:** > Hi Deanna! Thank you for taking the time to leave us a review. We greatly appreciate your feedback. We're delighted to hear that your franchisees have seen success in streamlining their processes and improving operational efficiency with our platform - that is music to our ears! In regards to training, please reach out to your Customer Success Manager for best practices for staff training as well as ways to maximize our LMS. We're here to support in any way possible. Thank you again for your kind words, I'll be sure to pass them on to the team. ### 16. Great Home Healthcare Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about AxisCare Home Care Software?** We appreciate AxisCare's flexibility and adaptability. The platform accommodates our specific needs, consistently implements updates, and stays aligned with state policies and regulations, along with offering other valuable features. **What do you dislike about AxisCare Home Care Software?** There’s very little to dislike about AxisCare. They consistently release new software updates and ensure alignment with evolving state policies. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** They consistently release new software updates and ensure alignment with evolving state policies. **Official Response from Sydney Garsee:** > Hi there. Thank you for taking the time out of your busy schedule to leave us a review—we greatly appreciate your feedback! We're so glad to hear that you find our platform flexible and adaptable to your agency's unique needs. I am looking forward to sharing your thoughtful review with the team. Thank you for your kind words and for choosing AxisCare. ### 17. Great System and Awesome Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about AxisCare Home Care Software?** Axiscare has been a valuable tool. It has the flexibility to scale along with my business growth and provides the KPIs needed to maintain consistent expansion within my business. I am very happy and pleased with this company and the customer service reps who are always willing to help with any questions or needs that I may have. The system is also easy to use and implement. I have used this software in my business for many years. It is a frequent and daily use system. It was also easy to integrate into my old system. **What do you dislike about AxisCare Home Care Software?** There are always so many updates on the backend. Now, this has its pluses, but one of the problems with this is the problems that occur with the users of the system. For example, mobile systems are not working. Are these changes being tested enough? I also find that there are missing items that I have called in about that should have been converted into the system. Please check the complaints or concerns I have submitted over the past few years. There haven't been many, but all of them were essential questions or concerns for me. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** The software solves scheduling, payroll, billing, invoicing, and mapping issues. **Official Response from Sydney Garsee:** > Hi there; thank you for your time and kind words; we greatly appreciate your feedback. Our goal as an enterprise software solution is just what you mentioned, scalability and flexibility; we're so glad you've experienced both by utilizing AxisCare. In the future, please reach out to support for any questions that may arise, we'd love to help! ### 18. Best Home Care Software out there **Rating:** 5.0/5.0 stars **Reviewed by:** Amy P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about AxisCare Home Care Software?** I love accessible customer servise/technicians are to us when we need help. I also love the training seminars and constant updates made to the system to improve the end users experience. Everything about axiscare is A++. **What do you dislike about AxisCare Home Care Software?** My only complaint is that when we want to apply a bonus pay to a caregivers shift, these is not an area dedicated to do this. I do hope that eventually this is something they can build into the software for us. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** It handles everything from caregiver to client management. It's wonderful. **Official Response from Sydney Garsee:** > Hi Amy! Thank you so much for this glowing review. We're so glad you're enjoying and finding value in our live training options. Please don't hesitate to reach out if you have questions or need support. Thank you for choosing AxisCare! ### 19. AxisCare makes home care easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AxisCare Home Care Software?** AxisCare has so many features that make scheduling and managing home care a breeze! The mobile app for employees is so user friendly, and I love how easy communicating is through the system. I really couldn't be happier! **What do you dislike about AxisCare Home Care Software?** There are a few features I wish were available, but AxisCare is quick to send those ideas to their research and development team. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** The system our state chose for EVV was cumbersome and not user friendly. AxisCare bridges the gap between us and that system and makes it easy for us to maintain state and federal requirements without the hassle of using the other system. **Official Response from Sydney Garsee:** > Hi Jennifer, we're so happy to have the opportunity to serve you and your agency, thank you for such a glowing review. Please reach out if any questions should come up as you continue learning more within AxisCare, we'd love to help! ### 20. The Ease of this website is INCREDIBLE **Rating:** 5.0/5.0 stars **Reviewed by:** Christina B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about AxisCare Home Care Software?** I have been on both sides of using this website/App as a caregiver and Administrator. I was able to teach myself a lot of the different headers things go under such as scheduling, documemt uploads, and looking at the individual care notes from each caregiver for each client. Now on the flipside of that, starting out as a caregiver and being able to do everything from your phone, such as clocking in, getting GPS directions to homes and writing carenotes and ADL's from your phone was so EASY! **What do you dislike about AxisCare Home Care Software?** The only downside I have with Axiscare is that if I am required to do administrative work my phone, all my caregivers do not load if I pull up my caregiver list. It stops at a certain point in the alphabet. So I have to manually do a search for my caregiver. Second thing is, when clocking people in/out and the window is open to the side to either put in times or caregivers, it will not let me see the whole screen. I'm not sure if it's my phone or if its Axiscare. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Axiscare let's me see how many hours each individuld has worked. I can look up clients telephone numbers and addresses from my fingertips instead of using the filing system method. **Official Response from Sydney Garsee:** > Hi Christina! Thank you for taking the time to leave us such a thorough review. Thank you for the opportunity to serve you and your agency. Your perspective is invaluable with your unique using of our platform, and we're thrilled to hear you find us easy from both an admin and caregiver perspective. Thank you again for your time and for choosing AxisCare! ### 21. ease of working from anywere **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about AxisCare Home Care Software?** I like the system is live no matter what office I am working in. I appreciate the ability to track the certification of employees, see active schedules, the knowledge of changes in billable hours. **What do you dislike about AxisCare Home Care Software?** I would like the ability for staff to upload pictures or documents into client notes. REACH Home Care offers wound care services, and my RN would benefit from seeing wounds on a daily basis if caregivers could upload them. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** nothing at this point. some times you call for support and no one is available to take your call. and they don't call you back **Official Response from Sydney Garsee:** > Ryan, thank you for your review of AxisCare. We are thrilled to hear that our software has helped simplify your processes and that it can travel with you! We are constantly working to improve in order to provide the best product to our customers, so we are thankful for your feedback regarding client notes, I'll be sure to pass that on! ### 22. Above average Home Care software with responsive and adaptive technology development team. **Rating:** 5.0/5.0 stars **Reviewed by:** Eric v. | Owner/Senior Care Advocate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about AxisCare Home Care Software?** AxisCare is a robust home care software that helps manage our business intuitively. AxisCare is always developing and evolving. They are responsive to their client's needs and requests, even if my personal development preferences do not match their development priorities. **What do you dislike about AxisCare Home Care Software?** AxisCare does not have an internal solution for community care management. I have been asking for this since 2019 and have seen other vendors develop this space before them. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Time and attendance, care management, claims, billing, collections, payroll reporting (not processing) all under one software. There are many time saving efficiencies built into the software. **Official Response from Sydney Garsee:** > Hi Eric, Thank you for taking the time to leave such a thorough review of our platform. Please continue voicing your needs and requests, as our platform can only benefit from the feedback. Regarding the community care management solution, I will relay this to my developers again to reiterate your request. Thank you again for your time and for choosing AxisCare as your vendor. ### 23. Best Homecare software we have used so far! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly A. | Administrator/Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about AxisCare Home Care Software?** I love the custom forms, they are so user friendly to build and so useful to our company. **What do you dislike about AxisCare Home Care Software?** I wish the profile template was customizable, I know that the Developers are working on it as a feature, though. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** AxisCares makes it so easy to manage the caregivers shifts, giving us a complete history of every change! We often have to go back and take a look to see what happened, and all of the information is there. **Official Response from Sydney Garsee:** > Hi Kelly, thank you for taking the time to leave us a review. We're so glad you find our custom forms features useful in streamlining your operations. Thank you for choosing AxisCare; if you ever need assistance, please don't hesitate to reach out to support! ### 24. Makes home care so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Ned M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about AxisCare Home Care Software?** I like the user experience and how intuitive it is to figure out all the features. I also really like the integrations with billing and payroll that make life significantly easier. **What do you dislike about AxisCare Home Care Software?** There is a lot to figure out. That's a plus and a minus. It can be hard to use it all. A little patience goes a long way. It's not hard, it's a lot. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** We use it to work manage employees and billing. We're implementing all the electronic signature capabilities on the forms **Official Response from Sydney Garsee:** > Hi Ned, We're happy to hear that you're enjoying our payroll and billing features, time saved is always a plus! In regards to our robust features and options within our platform, please reach out to our support team for any clarity needed or walkthroughs, we'd love to help you get the most out of our platform. Thank you for your thoughtful review and for choosing us as your vendor. ### 25. Easy to use program, customization available with great customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Cheri B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about AxisCare Home Care Software?** I like that Axis care has been able to customize a few reports specific for our business needs. It's made things so much easier on our end to navigate and allow the process of invoicing and payroll to be a lot faster and more accurate. **What do you dislike about AxisCare Home Care Software?** When axis care makes an update to a report, they make the "old" reports inactive. Sometimes the old reports work better than the updated one. Because of this, if you use the old report instead, it is no longer supported and causes glitches. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** The custom reports AxisCare created for us saved me a lot of time. These customized reports for payroll have been super helpful and really appreciate it. I have appreciated the support axiscare has provided in making these reports. **Official Response from Sydney Garsee:** > Hi Cheri, we're so glad you're loving our custom reporting features. With every innovation and update to our software, we aim to keep agency owners and staff in mind, we're glad to be your all-encompassing solution to running your business! ### 26. I'm very impressed with AxisCare **Rating:** 5.0/5.0 stars **Reviewed by:** Allie C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about AxisCare Home Care Software?** I love how easy it is to use the website for every task that needs to get done throughout my workday. **What do you dislike about AxisCare Home Care Software?** I honestly love everything about AxisCare and any time I have a problem, the support staff had been amazing to help me resolve the issue. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** AxisCare support is always exceptional in training me to understand how to use the website quickly and efficiently. **Official Response from Sydney Garsee:** > Hi Allie, thank you for writing us such a glowing review! Please don't hesitate to reach out to our support team in the future if any issues or questions should arise. Thank you for choosing AxisCare! ### 27. Amazing Program **Rating:** 5.0/5.0 stars **Reviewed by:** Alissa M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about AxisCare Home Care Software?** The thing i like the most about Axis Care is how automated a lot of the functions are so on our end we can enter data and then Axis puts the data in the appropiate fields! **What do you dislike about AxisCare Home Care Software?** The only thing i dont like about axiscareis that if you open another tab you have to login gain. It's a small matter but the only downside especially if you're in a rush **What problems is AxisCare Home Care Software solving and how is that benefiting you?** AxisCare is working hard to automate all its processes so that its easier and less time comnsuming to enter data. It beneifts me greatly so i can get more done in less time! **Official Response from Sydney Garsee:** > Thank You Alissa! We're so happy to have the opportunity to serve you and your agency and that you're saving time manually entering data. Thank you for your thoughtful review and for choosing us as your vendor. ### 28. User friendly, Great support! **Rating:** 5.0/5.0 stars **Reviewed by:** kay o. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about AxisCare Home Care Software?** Everything is simple to do and several ways to accomplish internal and staff situations' communication, which is HUGE! We love the support team and although, not perfect, they listen and create solutions often which are invaluable! **What do you dislike about AxisCare Home Care Software?** Customizable options in some areas and suggestions not responded to... **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Internal messages regarding all shifts/staff is seamless. Staffing app and GPS info/details are great for verifications. **Official Response from Sydney Garsee:** > Hi Kay! Thank you for taking the time to leave us a thoughtful review. We're grateful for the opportunity to serve you and your agency. I'll be sure to pass on your praise to the support team! Thank you for choosing us as your vendor. ### 29. Love AxisCare! **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about AxisCare Home Care Software?** Axiscare is easy to use and has so many usefull features. The auto reports save me so much time. **What do you dislike about AxisCare Home Care Software?** AxisCare has more than I need. It would be nice to hide the areas I'm not using. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Shortens our time writing reports. It is GPS documentation. Allows us to see and correct empoyee clock in/out. **Official Response from Sydney Garsee:** > Hello Deborah, thank you for taking the time to leave us such a glowing review. We're so happy you've found AxisCare to have everything you need and more. Please don't hesitate to reach out to customer support if you ever need assistance or have any questions! ### 30. Axiscare Review **Rating:** 4.5/5.0 stars **Reviewed by:** Shawnta J. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about AxisCare Home Care Software?** Its a simple app to use. It has a the clients phone number and address as well as maps to get directions to the clients home. The task are easy to check off and add a reivew of what you and your clients day was. **What do you dislike about AxisCare Home Care Software?** The downside is its an app and there will be issues here and there. We've had issues with site crashing which makes it hard for the caregivers to know where and what they are supposed to do. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Axiscare helps staff clients and gives caregivers all they need to know to do their job to the best of their knowledge. It also keeps tracks of the minutes if a caregiver has more then one client to see in a day. I like that we can message caregivers right from the app which is protected and Hippa approved. **Official Response from Sydney Garsee:** > Hi Shawnta! Thank you for taking the time to leave us a review. We're so glad that you enjoy our task features, as well as our client profiles and GPS capabilities. Communication with staff is crucial and we're happy to hear that you find out app useful when reaching your staff! ### 31. Easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** melissa r. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about AxisCare Home Care Software?** The most helpful aspect of Axis Care is the Real time Scheduling screen to my track staff & make last minute changes. **What do you dislike about AxisCare Home Care Software?** Emailing the calendars to family members- this tool is cumbersome and unable to be as selective asI would like. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Axis Care solves our problem of communication to multiple staff caring for one common patient. **Official Response from Sydney Garsee:** > Hi Melissa, Thank you for taking the time to write us a review! Our real-time scheduling feature is such a robust tool, and we're so glad you find it valuable. I'll pass on your feedback about emailing calendars to our team. Thank you for choosing AxisCare. ### 32. Easing payroll Woes!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mumit A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about AxisCare Home Care Software?** Modern UI, Intuitive and easy to navigate. **What do you dislike about AxisCare Home Care Software?** Not very much to say, I'd be nitpicking if I say it takes 2 more clicks to switch branches, when it could be done more intuitively, for example, from report tab if I switch branch, it takes me to branch home page, but for the other branch it could just switch me to other branch homepage. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** I'm a payroll specialist and I regularly need to pull and log hours, The more modern and intuitive UI helps me to navigate more easily, gets by job done faster and easier compared before. **Official Response from Sydney Garsee:** > Hi Mumit! We're so happy to hear that you find our platform easy to navigate. I'll be sure to pass on how much time you've saved with our payroll features and platform as a whole. Thank you for leaving us such a glowing review! ### 33. Axiscare **Rating:** 5.0/5.0 stars **Reviewed by:** Nick H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about AxisCare Home Care Software?** Axiscare is a great scheduling and more software. The Customer Service is amazing. They are readily available and always willing to help no matter how big or small your question is. **What do you dislike about AxisCare Home Care Software?** No issues with Axiscare. I'm happy with it. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Scheduling, EVV, client/caregiver database, billing, payroll. **Official Response from Sydney Garsee:** > Hi Nick, Thank you for your review and glowing words about our support team; I'll be sure to relay them. Thank you for choosing AxisCare! ### 34. Incredible customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmin B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about AxisCare Home Care Software?** The customer support with AxisCare is incredibly responsive and helpful. I love that we can change client schedules for the life of the job. I love the Open Visits feature but wish we could create Open Visits for Leads and have more Client information showing for the caregiver. **What do you dislike about AxisCare Home Care Software?** I wish we could recommend a caregiver for a lead. This way, we know which caregivers are available for potential clients or if we must decline to care for them. Having more options for Leads to see if they are potential clients would be helpful. There were also so many tabs that I needed to go to set up caregiver app access, which was confusing. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Caregiver and Client scheduling, tracking billing and payroll hours. **Official Response from Sydney Garsee:** > Hi Jasmin! Thank you for leaving us such a thoughtful review. We're so glad that our customer support team has been able to help you! Feel free to contact customer support for best practices for scheduling and lead management. We're so honored to be partner's in your agency's continued growth! ### 35. Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Eugenia D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about AxisCare Home Care Software?** Great product and good customer service! **What do you dislike about AxisCare Home Care Software?** Nothing really, I'm happy with AxisCare now **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Making the program easier to use (schedulling, billing etc), I'm always benefiting with all the improvments **Official Response from Sydney Garsee:** > Hi there Eugenia! Thank you for taking the time to review us and provide feedback. We're so happy you find our support team helpful. Thank you for choosing AxisCare! ### 36. Great program for managing your clients and caregivers. **Rating:** 4.5/5.0 stars **Reviewed by:** Dani S. | Community Educator & Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about AxisCare Home Care Software?** Easy to view schedule, great support system, access to learning opportunities **What do you dislike about AxisCare Home Care Software?** System sometimes slow, issues with clock-in/clock-out for clients in offline areas, app accessibility **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Scheduling, payroll, document storage **Official Response from Sydney Garsee:** > Hi Dani! Thank you for taking the time to leave us a review. We're so happy to have you find us easy to schedule with and our support team helpful. We look forward to continue being your partner in growth. ### 37. Axiscare is user friendly, Easy to learn and toggle between accounts. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about AxisCare Home Care Software?** Account updates are easy to be noted, Transactions are in order and can quickly access different client accounts, Easy to do collections. **What do you dislike about AxisCare Home Care Software?** It is much appreciated if the option to add EOB or payment checks etc next to every payment that is being entered. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** It is solves most of the collection portion, Use friendly while on insurance calls and easy to update excel files by comparing client data available on Axiscare. **Official Response from Sydney Garsee:** > Hi Mohammed, We're so happy you have found us useful for your collections and billing efforts. Please don't hesitate to reach out in the future if needed. Thank you for your review and for choosing AxisCare! on board and the opportunity to serve you and your agency. I'm make sure to let our support team know how satisfied you are with their help! ### 38. Streamlined business **Rating:** 5.0/5.0 stars **Reviewed by:** Jane H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about AxisCare Home Care Software?** Easy for caregivers and office staff to use. **What do you dislike about AxisCare Home Care Software?** Reports are cumbersome and sometimes we cannot get the information we need. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Tracking clients and caregivers schedules **Official Response from Sydney Garsee:** > Thank you for your time and for leaving us this review Jane, your feedback is so valuable. Please don't hesitate to reach out to our support team for quick help locating reports and data you may need. ### 39. Easy accessible information **Rating:** 5.0/5.0 stars **Reviewed by:** LeeAnne P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about AxisCare Home Care Software?** Easy to locate client information and Employee information **What do you dislike about AxisCare Home Care Software?** Can't get a monthly sales report that excludes taxes **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Having employee docs all in one place **Official Response from Sydney Garsee:** > Hi LeeAnne, Thank you for your review and the opportunity to serve you and your agency. We're glad you find your data easily accessible within our platform. I will pass on feedback regarding the sales report and tax option, but in the meantime please contact support to see if they have a fast solution there! Thank you for your thoughtful review and for choosing us as your vendor. ### 40. Happy with our choice **Rating:** 5.0/5.0 stars **Reviewed by:** margaret T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about AxisCare Home Care Software?** AxisCare provides a safe platform to share private information and conversation. The program is simple and intuitive for our caregivers to follow. Support team is great! **What do you dislike about AxisCare Home Care Software?** A couple of improvements could be made with the chat and open shift features. There's no place to chat amongst the administration team. The open shift feature did not work for me. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** AxisCare keeps our employees on track of their schedules and directions electronically. It verifies the time in and out of a shift for billing and payroll. It has a safe place for communication. These electronic features make for a safer and quicker and accurate process. **Official Response from Sydney Garsee:** > Hi Margaret! Thank you for leaving us a review. I'm so happy to hear that you're finding our HIPAA-compliant chat and notes valuable. We created our app with caregivers in mind and are always open to feedback. I do recommend you contact our customer support for the open shift feature giving you trouble. Thank you for choosing AxisCare! ### 41. Customer Service is on point! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about AxisCare Home Care Software?** The friendly knowledgeable staff go above and beyond. From the sales, to the onboarding and then the customer service for ongoing support we are very happy. **What do you dislike about AxisCare Home Care Software?** The nursing "forms" are difficult to create much less use. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** The billing for state requirements for the state of Massachusetts. **Official Response from Sydney Garsee:** > Hi there. Thank you for taking the time to leave us such a glowing review. We're so happy you've enjoyed every aspect of your onboarding and implementation of AxisCare, I'll be sure to pass this on to our team! Please don't hesitate to reach out to customer support regarding the nursing forms and better utilization of that feature. ### 42. Great and pretty easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie S. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about AxisCare Home Care Software?** I like that they have video tutorials that I can go back to and reference for most questions that I have - so if you forget, there's a video to help! **What do you dislike about AxisCare Home Care Software?** Would LOVE if you could upload a form from Word or Google Docs to incorporate easier - like an application etc It is a lot of information and since I don't use it everyday (yet!), it is a learning curve each time I do. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Scheduling converts right to billing and incorporates right into Quickbooks. **Official Response from Sydney Garsee:** > Hi Maggie! We're so glad you're enjoying the video tutorials and have found them useful! Don't forget to reach out to support with any questions or roadblocks in your ongoing use with our system. Thanks for choosing AxisCare! ### 43. Axis care, cares and delivers. **Rating:** 4.5/5.0 stars **Reviewed by:** Larry L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about AxisCare Home Care Software?** Axis sends up to date leads in a timely manner, they are correct and the hot lead delivery is the best. **What do you dislike about AxisCare Home Care Software?** Best part is accruate and worst part is just not enough leads ever but not Axis Care's fault. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Getting to leads in a timely manner. **Official Response from Sydney Garsee:** > Hi Larry! Thank you for your thoughtful review and for choosing us as your vendor. We're happy to hear you utilize our marketing features to grow your agency. Please reach out if there is ever any feedback or support we can provide. ### 44. AxisCare - The Best in Home Healthcare **Rating:** 4.5/5.0 stars **Reviewed by:** David T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about AxisCare Home Care Software?** Axiscare provides an easy, simple way for caregivers to fill out charts. It simplifies receiving payments. It offers a streamlined reporting system for financial analysis. The customer support team is always very responsive and gets back within a few hours to any emails. **What do you dislike about AxisCare Home Care Software?** The process for verifying charts isn't always intuitive. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Before we got AxisCare we struggled to get caregivers to fill out charts, because our old system wasn't as user friendly and wasn't smartphone compatible. Additionally, the reporting functions were lacking. AxisCare solved both these issues. **Official Response from Sydney Garsee:** > Hi David! First, thank you for taking the time out of your busy schedule to leave us such a glowing review. We greatly appreciate your recognition of our support team, our mobile app, and reporting. Thank you for choosing us to be your partner in growth. ### 45. The Best In-Home Care Software Available **Rating:** 5.0/5.0 stars **Reviewed by:** Emilie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about AxisCare Home Care Software?** AxisCare is reliable with no issues with the lack of connectivity and functionality while serving a rural area. Lots of integration options to streamline processes. Excellent response to questions and service requests. **What do you dislike about AxisCare Home Care Software?** The only thing I can think of is integrating Quickbooks Desktop and AxisCare. That was a few years ago, and now I have QB online and not an issue. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Scheduling, time and attendance, information sharing and communication with employees on confidential information. The families love the access to their loved ones chart which has decreased phone calls. **Official Response from Sydney Garsee:** > Hi Emilie, thank you for your review! We're so happy to hear that your clients and family are loving the Client Family Portals and that you're utilizing our integrations. We're so glad to be a part of your agency's continued growth! ### 46. Making my work and communicating with co workers easy **Rating:** 5.0/5.0 stars **Reviewed by:** Rhea J. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about AxisCare Home Care Software?** It's very crucial in the Home Healthcare business I am part of. All our clients, the information, schedule, and important notes are all organized in Axis Care which sets our company up for success at all times. **What do you dislike about AxisCare Home Care Software?** It can be a little slow, and honestly that's all I can think about. I love it! **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Keeping track of existing clients and new clients. Great for communication and keeps us on top of things and organized. Truly a great investment for any organization. **Official Response from Sydney Garsee:** > Hi Rhea! Thank you for taking the time to leave us a glowing review. Communication between staff is crucial, and we're so glad you find AxisCare the perfect solution for your agency! Thank you again for your time. ### 47. The tech support has been the best I've dealt with as a business owner! **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about AxisCare Home Care Software?** They continue to make innovative changes. Since I started, they have added payment processing and payroll. Both have made my life so much easier! The tech support is very responsive and quick to respond. Always very helpful! They continue to gather feedback from agencies and develop new features almost quarterly! They easily meet around 70-80% of my technology software needs! **What do you dislike about AxisCare Home Care Software?** The CRM (lead and referral partner management) is minimal. Would love AxisCare to continue to develop its offerings and become that on stop ERP system for all of my agency management needs! **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Using them as my agencies primary operations software to track, schedule, communicate, EVV, etc was great. Now that they are processing billing and payroll they have saved me time by putting an end to duplicating tasks! **Official Response from Sydney Garsee:** > Hi Bryan! Thank you for taking the time to leave this wonderful review. It's great to hear that your agency has benefited from using AxisCare and that it's been so easy to use! We're constantly innovating and putting the agency owner in mind with new advances and integrations, thank you for being an advocate of these improvements! We look forward to serving your agency for many more years! ### 48. Great Asset **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about AxisCare Home Care Software?** It is easy to navigate. Very user-friendly and easy to understand. Makes work more manageable. **What do you dislike about AxisCare Home Care Software?** It logs off when idle for a little while. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** It is solving time management and organizing my work. I love it! **Official Response from Sydney Garsee:** > Hi there; thank you for your review. We're so glad you find our platform easy to use! Our software does log you out due to inactivity for security purposes and to protect both your and your client's data. We look forward to serving you further. ### 49. horrible experience **Rating:** 0.5/5.0 stars **Reviewed by:** Patrice E. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about AxisCare Home Care Software?** The font is easier for my caregivers to read vs my last system. Customer service are able to answer most question **What do you dislike about AxisCare Home Care Software?** lackluster of customer support creates an environment of frustration an confusion rather than facilitating seamless care coordiantion **What problems is AxisCare Home Care Software solving and how is that benefiting you?** At the moment they are not benefiting my company **Official Response from Juls Zeh:** > Patrice, we're so sorry to hear that you haven't been having the experience we hope to create for each of our agencies. Thank you for taking the time to leave us this review so we can improve and work on any issues you bring to your customer success representative and our teams. Feel free to bring any further needs to our discretion. ### 50. Axiscare **Rating:** 5.0/5.0 stars **Reviewed by:** Hena U. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about AxisCare Home Care Software?** It is very well organized and easy to use. Its helpful in many ways and helps us keep up with everything. It has many ways to help you out when you know something is not right. **What do you dislike about AxisCare Home Care Software?** It just needs a little bit more of a guidance if we don't know how to use one thing. Maybe it can help us have some tutorials we can use to look back at and correct our mistakes. **What problems is AxisCare Home Care Software solving and how is that benefiting you?** Any overappling visits you have it shows you that it is overlapping with another clients visit. It is benefiting me because I won't make a mistake once I see that. **Official Response from Sydney Garsee:** > Hi Hena! Thank you for taking the time to leave us a review! We're so happy you're finding AxisCare has all the tools you need to run your agency. In regards to guidance and continued learning, please continue to reach out to our Support Team or your Account Manager for help with setting up self-directed care, if you need assistance! ## AxisCare Home Care Software Discussions - [Is there a way to prevent a caregiver from clocking out later then desired?](https://www.g2.com/discussions/is-there-a-way-to-prevent-a-caregiver-from-clocking-out-later-then-desired) - 2 comments, 1 upvote - [I’d like to find out more about the integrations that Axiscare has.](https://www.g2.com/discussions/i-d-like-to-find-out-more-about-the-integrations-that-axiscare-has) - 1 comment, 1 upvote - [How will you resolve the issues I have please?](https://www.g2.com/discussions/how-will-you-resolve-the-issues-i-have-please) - 1 comment, 1 upvote - [What is the best way to load a lengthy application that an applicant can fill out and add PDF docs?](https://www.g2.com/discussions/what-is-the-best-way-to-load-a-lengthy-application-that-an-applicant-can-fill-out-and-add-pdf-docs) - 1 comment, 1 upvote - [Does anyone have recurring issues with synch it? Specifically employees/timesheets with QB online?](https://www.g2.com/discussions/does-anyone-have-recurring-issues-with-synch-it-specifically-employees-timesheets-with-qb-online) - 1 comment, 1 upvote - [View AxisCare Home Care Software pricing details and edition comparison](https://www.g2.com/products/axiscare-home-care-software/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-17+18%3A21%3A10+-0500&secure%5Bsession_id%5D=0eff85bf-01cb-4282-af07-1a790b5b5556&secure%5Btoken%5D=6ecb958b90a20e54e2e2de3d130b057cd3a667a647f8bd0d2e6f1c82d97ac2ae&format=llm_user) ## AxisCare Home Care Software Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [ApplicantStack](https://www.g2.com/products/applicantstack/reviews) - [Apploi](https://www.g2.com/products/apploi/reviews) - [CardConnect](https://www.g2.com/products/cardconnect/reviews) - [CareAcademy](https://www.g2.com/products/careacademy/reviews) - [Change Healthcare](https://www.g2.com/products/change-healthcare-change-healthcare/reviews) - [enCappture Mobile Apps](https://www.g2.com/products/encappture-mobile-apps/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [HCP Reputation Management](https://www.g2.com/products/hcp-reputation-management/reviews) - [HCP Training](https://www.g2.com/products/hcp-training/reviews) - [Hireology](https://www.g2.com/products/hireology/reviews) - [Home Care Pulse](https://www.g2.com/products/home-care-pulse/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Nevvon](https://www.g2.com/products/nevvon/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Polsinelli](https://www.g2.com/products/polsinelli/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Tapcheck](https://www.g2.com/products/tapcheck/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Viventium Software](https://www.g2.com/products/viventium-software/reviews) - [Waystar](https://www.g2.com/products/waystar/reviews) - [WelcomeHome](https://www.g2.com/products/welcomehome/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) ## AxisCare Home Care Software Features **Administrative** - Time Tracking and Scheduling - Agency Management - Mobile App - Data Exchange **Value-Based Care** - Clinical Charting - Electronic Visit Verification (EVV) - Carer Coordination - Point of Care ## Top AxisCare Home Care Software Alternatives - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - 4.5/5.0 (140 reviews) - [AlayaCare](https://www.g2.com/products/alayacare-alayacare/reviews) - 4.0/5.0 (74 reviews) - [Alora Home Health](https://www.g2.com/products/alora-home-health/reviews) - 4.5/5.0 (76 reviews)