AxisCare Home Care Software Features
Administrative (27)
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Time Tracking and Scheduling
Simplifies shift tracking and management, and facilitates the assignment of caregivers to clients.
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Agency Management
Enables an agency to run efficiently and manage both its staff and their assigned patient cases.
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Mobile App
Optimizes solution for all mobile devices to ensure in-the-field and offline activity tracking.
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Data Exchange
Provides built-in or seamless integrations with third-party billing and payroll solutions.
Claims Management
Process of submitting and following up on claims with insurance companies
Referral Management
Log and store the source of contacts/leads
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Medication Management
Administer and track medication inventory, schedules, dosage, and side-effects
Assessment Management
Creation, administration, and evaluation of assessments or tests
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Insurance Management
Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Document Management
Store, manage, and track all electronic documents in a centralized location
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Task Management
Create, manage and track all task activities and progression
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Workflow Management
Create, design and manage workflows for repetitive tasks
Care Plan Management
Manage the treatment plan and coordination between care providers and patients with special health care needs
Client Management
Manage contact details and communication with clients
Records Management
Ability to record, store, update, and retrieve information
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Forms Management
Store, manage and track all forms in a centralized location
Real-Time Data
Receive data and information in real time
Task Scheduling
Track and manage the scheduling of tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Value-Based Care (6)
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Clinical Charting
Enables the recording of notes during in-home visit and supports direct uploading of progress notes into the system.
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Electronic Visit Verification (EVV)
Logs client visits and other in-home activities, to verify for Medicaid reporting and to record patient information and progress.
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Carer Coordination
Supports communication and messaging between caregiver staff, caregiver and agency manager, family and caregiver, and patient and caregiver.
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Point of Care
Conducts and captures information from assessments and clinical documentation to determine and generate plans of care.
For Long Term Care
Specifically for long term care providers
Geriatric Care
Providing medical care for elderly patients
Patient Communication & Engagement (4)
Personalized Patient Outreach
Delivers targeted engagement campaigns based on patient demographics, risk factors, and behavior.
Intelligent Chatbots & Virtual Assistants
Provides AI-driven chat interfaces to answer patient questions, triage needs, and route requests.
Two-Way Patient Messaging
Enables secure, conversational messaging between patients and care teams across digital channels.
AI-Powered Appointment Reminders
Sends automated appointment reminders via SMS, email, or voice using AI to optimize timing and channel selection.
Scheduling & Access Optimization (4)
Self-Service Appointment Scheduling
Allows patients to book, reschedule, or cancel appointments through web or mobile tools.
Digital Intake & Pre-Visit Forms
Collects and validates patient information electronically prior to appointments.
AI-Based Scheduling Optimization
Optimizes provider schedules using predictive analytics to reduce gaps and overbooking.
Waitlist & Cancellation Management
Automatically fills canceled appointments using intelligent waitlist prioritization.
Care Coordination & Automation (3)
Risk Stratification & Patient Prioritization
Analyzes clinical and behavioral data to identify high-risk patients & prioritize outreach.
Automated Care Pathway Guidance
Guides patients through care journeys using AI-driven recommendations and reminders.
Referral Management
Tracks, routes, and manages referrals across providers & care settings.
Operational Intelligence & Integration (3)
Predictive No-Show Analytics
Identifies patients at risk of missing appointments using predictive models.
EHR & Practice Management Integration
Integrates with electronic health records & practice management systems to synchronize patient and scheduling data.
Operational Performance Dashboards
Provides real-time dashboards tracking engagement, access, and operational KPIs.
Additional Functionality (25)
Chat/Messaging
Communicate using direct chat or messages within the system
Employee Portal
Online portal where employees can access and track their own information
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Forms
Customize contracts and forms to collect specific information
Multi-Location
Manage and support multiple locations
Telemedicine
Meet with patients remotely
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Mobile Access
Access software remotely via mobile devices
Visit Verification
Process that confirms a caregiver's visit and services provided
Electronic Signature
Digitally sign online documents
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Clock In/Out
Track employees' arrival and departure timings for payroll purposes
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customizable Reports
Alter the layout and content of reports
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Real-Time Reporting
Active reporting of data and metrics
Time Tracking by Client
Track time worked per client
Mobile Alerts
Notifications via mobile devices
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