# Arctic Wolf Reviews **Vendor:** Arctic Wolf Networks **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.7/5.0 **Total Reviews:** 279 ## About Arctic Wolf Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, and Managed Security Awareness —each delivered by the industry’s original Concierge Security® Team. Highly-trained Concierge Security experts work as an extension of internal teams to provide 24x7 monitoring, detection, and response, as well as ongoing risk management to give organizations the protection, resilience and guidance they need to defend against cyber threats. Visit arcticwolf.com to get the latest industry resources and learn more about our solutions. ## Arctic Wolf Pros & Cons **What users like:** - Users value the **excellent customer support** from Arctic Wolf, noting quick responses and effective query resolution. (58 reviews) - Users value the **real-time threat detection** from Arctic Wolf, enhancing overall cybersecurity and proactive risk management. (47 reviews) - Users value the **24/7 monitoring** of Arctic Wolf, enhancing their confidence in proactive cybersecurity measures. (28 reviews) - Users appreciate the **ease of implementation** of Arctic Wolf, allowing seamless integration into their IT systems. (27 reviews) - Users value the **quick alerts** from Arctic Wolf, enabling rapid response to network threats and incidents. (22 reviews) - Team Professionalism (22 reviews) - Team Quality (21 reviews) - Helpful (19 reviews) - Users appreciate the **peace of mind** Arctic Wolf provides with 24/7 monitoring and timely alerts on security issues. (19 reviews) - Reliability (18 reviews) **What users dislike:** - Users find the **high pricing** of Arctic Wolf to be a significant drawback, especially for small and medium businesses. (10 reviews) - Users face challenges with **high false positives** in Arctic Wolf, leading to an overwhelming number of generated tickets. (7 reviews) - Users note a **steep learning curve** due to complex data processing and limited tutorials for new features. (7 reviews) - Users experience **high false positives** with Arctic Wolf, leading to excessive ticket generation and notification challenges. (6 reviews) - Users note some **dashboard issues** , but acknowledge the team supports improvements and helps navigate the learning curve. (5 reviews) - Users experience a **clunky ticketing system** that complicates communication and notification for security threats. (5 reviews) - Limited Customization (5 reviews) - Missing Features (5 reviews) - Not User-Friendly (5 reviews) - Poor Reporting (5 reviews) ## Arctic Wolf Reviews ### 1. Arctic Wolf: Amazing Team, Constant Innovation, and Peace of Mind 24x7 **Rating:** 5.0/5.0 stars **Reviewed by:** Kris I. | Manager - Information Protection & Security, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Arctic Wolf?** Aside from the amazing service they provide, the people are what I like best. The people are key to the product and to the service they deliver to customers. Everyone is there to help, open to questions, and never missing in action the way some vendors tend to be. Another big plus is that the product/service is constantly advancing instead of staying stagnant. Every day we see a new feature, an improvement, or some kind of advancement. The addition of AI to help assist our local SOC is very valuable and allows SOC members to learn from and digest the information being collected. The integrations available to ensure you have full coverage also give peace of mind. We constantly hear from leadership all the way down to application owners how much it helps them sleep at night knowing the great Arctic Wolf team is monitoring everything 24x7. The user interface has improved so much over the last year, with the goal of providing one pane of glass for teams. These advancements, along with the ease of use of the portal, have proven very beneficial. Overall, the product meets our performance expectations, and it’s easy to show ROI to leadership who have invested in it. **What do you dislike about Arctic Wolf?** I have nothing negative to say about Arctic Wolf. Any time we ran into challenges, the entire AW team—from the CEOs down to the front-line staff—was engaged and willing to help. Many times, we had ad-hoc calls with AW leadership to make sure our issues were resolved and that lessons learned were captured. The one downside is that it sometimes feels like more features are being added that require additional cost to take advantage of those services. When a customer invests in a company as an MSSP at a significant cost, it can be discouraging when new features are released that feel like they should have been included in the overall bundle customers purchased from the start. As more à la carte items sit outside the bundle, it starts to push us toward looking for a true full-package deal. **What problems is Arctic Wolf solving and how is that benefiting you?** The biggest problem they solve is letting teams sleep at night, knowing there’s coverage outside normal working hours. Another key benefit is that it becomes the central source of truth for logs and alerts, so team members can focus on what matters most, what delivers the best bang for the dollar, and how to support the local team along the way. ### 2. Effortless Log Management and Monitoring with Built-In Parsers **Rating:** 4.5/5.0 stars **Reviewed by:** Jenine M. | Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Arctic Wolf?** It includes an MSP and takes away the need for me to manually monitor, configure and deal with building things out on my own. A lot of the logs they already have parsers built for - which means i don't have to build them out on my own - and they have a team that is always monitoring which allows me more time to do the other things that i need to do. **What do you dislike about Arctic Wolf?** When i need custom things built - it is very difficult as I am not able ot build out custom items to support things that may be specific to my company needs and I do lose that complete control over my logs to create custom parsers if I connect logs from a system that they may not have something built out fully for yet. **What problems is Arctic Wolf solving and how is that benefiting you?** we have a very small team - so it solves the issue of only having one person for the SOC team to help monitor and alert to incidents ### 3. Keeps Us Secure with Proactive Suspicious Activity Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** T I. | Infomation Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Arctic Wolf?** They help keep us secure, and they alert us if they ever notice anything suspicious. **What do you dislike about Arctic Wolf?** At the moment, there’s nothing I can think of that I dislike. **What problems is Arctic Wolf solving and how is that benefiting you?** Cybersecurity is important to us, and it helps to have someone monitoring our network 24/7. ### 4. Used to be too expensive, but now we love it **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly S. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Arctic Wolf?** That it is connected to data sources relevant to our organizations overall security **What do you dislike about Arctic Wolf?** I have had trouble connecting with them for my account reviews **What problems is Arctic Wolf solving and how is that benefiting you?** Watching our network, and reporting suspicious activity ### 5. Arctic Wolf: A Force Multiplier for Small Security Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Arctic Wolf?** Arctic Wolf has been a force-multiplier for me and my small security team. I don't have the headcount or coverage that AW provides and we've consolidated several tools into them. It's been really good for us. **What do you dislike about Arctic Wolf?** No dislikes that i can think of. Overall, they have been very responsive and helpful **What problems is Arctic Wolf solving and how is that benefiting you?** 24/7 visibility and security event investigations. Vulnerability scanning and overall security service provider. ### 6. Arctic Wolf continues to deliver day in and day out! **Rating:** 5.0/5.0 stars **Reviewed by:** Joe M. | Director of Security & IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf's ability to gain broad visibility in my environment helps me with awareness that I may not have had otherwise. Also, I love the Concierge Security Team working with me reviewing my environment to help find and close gaps. **What do you dislike about Arctic Wolf?** Truly, I have not experienced a downside. The only thing I could say here is that we have a version of Mimecast that is not integratabtle, but I am not sure the is Arctic Wolf's fault as much as Mimecasts! **What problems is Arctic Wolf solving and how is that benefiting you?** The biggest problem Arctic Wolf is solving for us is bringing all the data into one place and correlating it all together to give us the big picture of what might or is going on in our environment. Also, the CST is constantly delivering value in helping us better our overall security posture. ### 7. My Therapist is Jealous of Arctic Wolf **Rating:** 5.0/5.0 stars **Reviewed by:** Gerardo B. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Arctic Wolf?** I used to lie awake at night wondering if Kevin from Accounting was clicking suspicious links again. Now? I sleep like a baby—because Arctic Wolf’s got eyes everywhere. Their MDR team is like the SEAL Team 6 of cybersecurity—silent, efficient, and slightly terrifying in the best way possible. I get alerts faster than I get Slack messages, and trust me, that’s saying something. But the real MVP? The Risk Dashboard. I check it more than my bank account. It points out vulnerabilities like that brutally honest friend who tells you when you’ve got spinach in your teeth. Only instead of spinach, it’s gaping security holes. Every day I log in and it’s like: “Hey, you might wanna fix that thing before it turns into a dumpster fire.” Thank you, Arctic Wolf. I didn’t want hobbies anyway—just safer endpoints. Bottom line: If cybersecurity were a video game, Arctic Wolf would be the OP character. 10/10 would let them watch over my digital kingdom again. **What do you dislike about Arctic Wolf?** I'm just nitpicking but I'd like some more options in sorting the Risk Dashboard. Also, sometimes there are so many alerts it becomes daunting to go through them all but that's just the name of the game in IT Security. But all that is configurable and AW support can snooze alerts for you that you know are benign. **What problems is Arctic Wolf solving and how is that benefiting you?** Being able to scan endpoints, servers, Azure and network traffic. Literally eyes on all fronts. ### 8. Arctic Wolf provides the peace of mind to hep me sleep at night. **Rating:** 5.0/5.0 stars **Reviewed by:** Ian H. | Director | Commercial and Corporate Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf provides my team and me with the tools, sensors, and early-warning system to manage all data flowing through our network and endpoints proactively. In doing so, any possible security alerts are triaged and/or escalated by their Concierge/SOC teams to ensure my business has round-the-clock protection 7 days a week. The implementation and onboarding process were very slick, with experts guiding us through each stage and ensuring configuration was optimum for our environment. **What do you dislike about Arctic Wolf?** Not really a dislike, but it took a few days to get used to the amount of data being processed and which of the dashboard screens to review. However, AW's team was on hand to guide us through the process at our regular onboarding meet-ups. **What problems is Arctic Wolf solving and how is that benefiting you?** Having the full suite of tools and a SOC on hand to monitor our systems 24/7. ### 9. A reliable and reassuring managed risk solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ross R. | Senior IT Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Arctic Wolf?** I like that it reacts very quickly to any threat or incident that is flagged either on our network or with any of our user's accounts. Without these tools, we wouldn't be aware as quickly and potentially wouldn't be able to react quick enough to deal with these threats before they escalate. **What do you dislike about Arctic Wolf?** Sometimes there's too much noise created and the issues you want to focus on more can get lost within the noise. This however is not necessarily a bad thing, as you want your managed risk solution to remain vigilant. **What problems is Arctic Wolf solving and how is that benefiting you?** Attacks on any of our users in the form of alerting us to any unusual activity on their accounts. Also the re-assurance that if any endpoint is compromised, then it will be quickly isolated from the Network, allowing us to have peace of mind that the threat hasn't spread throughout our Network. ### 10. Arctic Wolf: The Security Superheroes We Didn't Know We Needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Ian K. | DevSecOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Arctic Wolf?** What I love most about Arctic Wolf is their unwavering commitment to our security. Their solutions are not only effective but also seamlessly integrated into our operations, making our lives so much easier. The staff, especially our Customer Success Representatives, have been phenomenal. Their proactive approach and insightful recommendations have significantly improved our security posture. Plus, their friendly and professional demeanor makes every interaction a pleasure. It's like having a team of security superheroes on our side! **What do you dislike about Arctic Wolf?** Honestly, the only thing I dislike about Arctic Wolf is that they haven't figured out how to make coffee magically appear during our meetings. If they could add that feature, they'd be perfect! **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf is tackling our cybersecurity challenges by providing top-notch threat detection and response. Their solutions help us stay ahead of potential threats, keeping our data safe and secure. Plus, their team is super responsive and always ready with great advice, making our lives a lot easier and giving us peace of mind. ### 11. The reason I sleep at night. **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua C. | Director, Digital Infrastructure / CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf is more than just a great set of cybersecurity services, they're a member of our team. A member that is always working on improving itself and never sleeps. Their concierge team helps keep your cybersecurity program on track while giving you the peace of mind that they always have your back. **What do you dislike about Arctic Wolf?** Our experience with the Arctic Wolf Team keeps improving so I'm purely nitpicking here but they could do a better job of calling my team out on tasks in our court that we fail to accomplish in a timely manner. They consistently remind us, but don't be afraid to push a little more. We can take it. **What problems is Arctic Wolf solving and how is that benefiting you?** As our business grows and the digital landscape changes with an increase in cyber security compliance, we found ourselves lacking in a few areas. Our biggest gap being threat detection, especially outside of standard business hours. We had many tools and solutions in place but not a proper XDR/SIEM and team to run it. Arctic Wolf came in, took over and gave us an enterprise SoC at a cost that we could not internally beat. And since then, has become a vital member of our technical team. Providing insights and assurance that go well beyond our initial goals at the time. ### 12. Low Cost, Excellent Value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Arctic Wolf?** Low cost and an excellent value. Very responsive to any event **What do you dislike about Arctic Wolf?** Can't say a lot about dislikes, Arctic Wolf is a great product. **What problems is Arctic Wolf solving and how is that benefiting you?** They help us monitor our cybersecurity across the entire company ### 13. Arctic Wolf Never Fails to Impress **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron D. | Sr. Systems/Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Arctic Wolf?** Broad coverage and highly knowledgeable staff. Very easy to onboard with. Quick and easy connection to our systems and logging. They frequently and quickly bring issues and solutions to our attention long before they become a problem. **What do you dislike about Arctic Wolf?** The sudden realization of how much risk we had after bringing them onboard. Arctic Wolf was able to provide us a roadmap to getting ourselves on the better side of the cyber security landscape. **What problems is Arctic Wolf solving and how is that benefiting you?** Our market sector doesn't afford full time IT security. Arctic Wolf has stepped into that role from top to bottom. We've dodged a lot of cyber fire and closed a lot of blind spots in our awareness as well as deficits in our general security. As our team is asked to do more and more, having a partner in Arctic Wolf has been immeasurably valuable. ### 14. Security Monitoring Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Dan M. | Manager of IT Operations, - MN, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Arctic Wolf?** I brought Arctic Wolf into the last two companies I have worked for. The previous company had around 100 employees, and I needed help meeting PCI and SOC2 monitoring, detection, and response requirements. After reviewing the costs to accomplish those needs in-house, I started looking for partners that could fill that niche. Arctic Wolf was cost-competitive but the real selling point for me was their footprint, implementation, communication, and relationship. Arctic Wolf easily fulfilled my compliance requirements and strengthened our security presence. Any questions or requests I had were quickly responded to and addressed. I had multiple instances of moving targets in relation to PCI compliance, where Artic Wolf was able to help me identify vulnerabilities or concerns between an initial PCI scan and a re-scan. At Silk Road Medical, they also had a monitoring, detection, and response need that was too expensive to bring in-house. While my responsibilities were not security, audit, or compliance-focused at Silk Road Medical, I introduced Arctic Wolf to my peers. Throughout Artic Wolf's relationship with Silk Road Medical, I participated in the onboarding implementation and the monthly and quarterly touchpoints. **What do you dislike about Arctic Wolf?** There is nothing that I disliked about Arctic Wolf. **What problems is Arctic Wolf solving and how is that benefiting you?** With multiple offices, colocatcion facility, and multiple networks, the need for monitoring, detection, and response was too expensive to bring in house. The required staff and tools to manage internally were considerably more expensive that Artic Wolf. ### 15. Arctic Wolf - on your side **Rating:** 5.0/5.0 stars **Reviewed by:** Alan B. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf quickly became my trusted security partner, their concierge service is professional and instills confidence that you have made the right decision to partner with them. I am alerted and can engage quickly with a professional in triaging any issues which escalate. **What do you dislike about Arctic Wolf?** Given that I was keen to engage a third party to work with us on our cyber security stance there isn't much wrong to be honest. **What problems is Arctic Wolf solving and how is that benefiting you?** First of all the Arctic Wolf platform combines all our different security products into a single pane view and then aggregates all the data into a more meaningful analysis of what's going on within my network. Then, secondly the Observation Pipeline filters through the noise of a busy business network and only alerts me to those data points which really need my attention, with simple alerting rules to keep me in the loop. Finally, if something is actually happening, the containment process gives me the confidence to know that even out of hours, any issue is going to be shut down as quickly as possible. ### 16. Artic Wolf Managed Detection **Rating:** 5.0/5.0 stars **Reviewed by:** Eric L. | IT Network admin, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Arctic Wolf?** Artic Wolf has been a great asset in making us aware of office 365 accounts that it has logged in from a country that is not normally logged in from. With this information we can determine if the user is just traveling or if there is a security breach. **What do you dislike about Arctic Wolf?** Alert fatigue can be a pain point with Artic Wolf and the number of notifications that are sent out. Mexico is a destination that is visited a lot, and we have received a lot of alerts for such. Artic Wolf’s customer service is great and has shown us ways so reduce the number of alerts we receive. **What problems is Arctic Wolf solving and how is that benefiting you?** Artic wolf allows us to take a more hands off approch to security and only alerting us to information that is threatening and weeding out all of the other fluff. ### 17. MDR G2 review **Rating:** 5.0/5.0 stars **Reviewed by:** Rhett H. | DevSecOps engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Arctic Wolf?** What I enjoy most about Arctic Wolf is their collaboration with our organization. We are a small security team in an organization that manages private data, Arctic Wolf is an extension to our team. Our dedicated security team at Arctic Wolf continually provides us feedback, recommendations and overall support as we continue to refine our security processes. **What do you dislike about Arctic Wolf?** The only thing that comes to mind is when I'm in the portal it can be confusing as to where some items are located. This however, can be attributed to my unfamiliarity with the various pages in the interface. **What problems is Arctic Wolf solving and how is that benefiting you?** They are an extension to our small security team which frees us up to do other security related items which may require more of our attention at any given time. They provide threat detection, investigation, and response around the clock which would be difficult for our team currently in the way we are structured. ### 18. Arctic Wolf MDR service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Arctic Wolf?** Very easy to work with. setup was less than half the time previous MDR vendors took. Arctic Wolf provides us 24 x 7 SOC service and will customize the reports to what you need. Very good about working with us to reduce the alert chatter so after a few month had it dialed in and we are only getting truly actionable alerts now. The breadth of service has been very good and is a must as our team is a handful of staff with more duties beyond security. AWN makes it work for us. **What do you dislike about Arctic Wolf?** The ticketing system is a bit clunky to navigate but many are. This is something that we can live with. It also was a bit pricey but we have successfully worked with AWN to get a good balance of services for what we feel is a good price now. Have changed out our concierge security team a couple of times but that seems to be common with most service companies these days. Each rep we have had has been very knowledgeable and easy to work with. **What problems is Arctic Wolf solving and how is that benefiting you?** Covering our bases since we are a small IT team. Our company is 24 x 7 in critical healthcare and our IT team of less than 10 can't cover round the clock security monitoring. AWN really helps narrow down the investigations we need to work on and remediate. They also give us targeted advice and monitor to see that things are fixed. Great to work with. ### 19. Moves your security posture forward. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Cardano Delegated Representative (DRep), Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf helps cut down the noise of a very log heavy environment full of nuisance alerts that can make it hard to discern where the real issues are. By leveringing Arctic Wolf we're able to focus on specific threats in our infrastructure and address vulnerabilities that put us at risk. **What do you dislike about Arctic Wolf?** There's a lot to do in setup and it can take months to effectively improve your security posture to something meaningful that you understand. It's not an overnight shift and it takes time. Not a fault of Arctic Wolf - it's a process that covers several layers of security across all areas of the infrastructure. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf is helping us educate our users with security awareness training through their managed platform, and keeping us secure by keeping an eye on the daily activates ongoing that we simply do not have the time, skillset, or resources to go through. This allows us to work on other issues that matter in our infrastructure and building it out while effectively having a 24/7 service watching our backs and pointing out threats or vulnerabilities when they come up. ### 20. Arctic Wolf MDR Portal: Enhancing Cybersecurity with Precision **Rating:** 5.0/5.0 stars **Reviewed by:** Srinath J. | Security Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Arctic Wolf?** We've been using Arctic Wolf (both MDR and Managed Risk) for the past 5 years and we've derived great value from it. What I like best about Arctic Wolf’s MDR service is its proactive threat detection and 24/7 monitoring, which ensure that potential threats are identified and addressed promptly. The expert support from their SOC /CST team is invaluable, providing guidance and assistance during security incidents. **What do you dislike about Arctic Wolf?** Thee reporting capabilities could be enhanced to provide even greater value to users, report customization is very limited and we have to reach out to the SOC analysts for customized reports. **What problems is Arctic Wolf solving and how is that benefiting you?** We are a small team, so AWN helps provide proactive threat detection and 24/7 monitoring, ensuring threats are identified and mitigated promptly. It has greatly reduced the burden on our internal IT teams. This service offers a cost-effective solution for comprehensive security, helping organizations enhance their security posture and respond swiftly to incidents. ### 21. Capable, Responsive and Budget-Conscious- perfect trifecta **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Senior Director, Head of Information Security, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Arctic Wolf?** Their capability and responsiveness, followed closely by their price-point **What do you dislike about Arctic Wolf?** the only thing that needs work in my view is the richness of the SIEM data available for access by the service-user. Their team does an excellent job utilizing the data being sourced from the sensors in our environment, but the ability for me (the customer) to directly query that data-set is somewhat limited. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf is helping bridge the gap between the capabilities and resources a company our size would normally have at our disposal, and the very real needs we have in this space, regardless of our footprint. They bring a level of focus and capability that small companies simply can't deliver for themselves at the price-point. ### 22. Impressive security solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Arctic Wolf?** I've been thoroughly impressed with Arctic Wolf's Managed Detection and Response (MDR) service. Their 24/7 monitoring and proactive threat detection have provided peace of mind for our organisation. The Concierge Team is incredibly knowledgeable and acts as an extension of our internal team, providing us with invaluable guidance and support. What sets Arctic Wolf apart is their commitment to not just detecting threats but also helping us strengthen our overall security posture. Their platform is user-friendly, and the onboarding process was both painless and seamless. Since implementing Arctic Wolf MDR, we've seen a significant improvement in our ability to identify and respond to potential threats quickly and effectively. I highly recommend Arctic Wolf to any organisation looking to enhance their cybersecurity defences. **What do you dislike about Arctic Wolf?** Deploying the Arctic Wolf agent to our MacBooks has been a manual process, requiring us to visit each device individually. However, we successfully deployed the Arctic Wolf agent to our Windows devices using InTune. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf is helping us with Incident management and proactive threat detection ### 23. The concierge team is an extension of our security team **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica D. | Director of User Services and Cyber Security, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Arctic Wolf?** Our concierge team is what makes our relationship with Arctic Wolf so beneficial. They are extremely responsive to risks and alerts and enacting the escalation paths we have worked with them to define. They have built and regularly refine a plethora of custom reports to help identify vulnerabilities and risks which we discuss on regular cadences. Our team at Arctic Wolf has in essence augmented our security team allowing us to focus on mitigating the identified risks and on the growth and maturity of our security program and security posture as a whole. It's also immensely helpful to have the ability to easily view our many log sources in one platform during investigations whether with their support or on our own. **What do you dislike about Arctic Wolf?** I don't really dislike anything about Arctic Wolf. My only pain point is that the more monitoring you have, the more potential incidents you must investigate which takes time. That said, I don't think this would be much different with any other vendor as we've tuned the alerts about as well as we can to eliminate the majority of false positives without missing legitimate risks. **What problems is Arctic Wolf solving and how is that benefiting you?** We have a small security staff, so their virtual augmentation of our staff has given us the opportunity to focus more on the direction and growth of our program and posture as well as to tackle some of the risks that we were not even aware we had until bringing on Arctic Wolf a few years ago. They help to offload the review of alerts so we only are pulled in to investigate those that can't be determined without a deeper dive. Without the services that our team at Arctic Wolf provide, I wouldn't sleep nearly as well. ### 24. Arctic Wolf provides partnership and visibility that gives me confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Mike R. | Director of Global Information Security, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Arctic Wolf?** The concierge team assigned to my company not only work with us to ensure they feel they have everything they need to provide a solid service but continue to hunt and identify threats as they appear and assist with remediation. **What do you dislike about Arctic Wolf?** I find that the reporting for the vulnerability assessments do not quite allow me the flexibility I prefer, however the information is all there and available for me to pivot in any way I need. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf receives and assesses data from almost all of my Endpoint inventory, most of my cloud services, my on-prem and cloud Domain infrastructure, DNS, Firewalls, and the Arctic Wolf sensors inline at my primary locations, and watches all of that information for correlations, challenges, or indications of compromise. ### 25. A truly trusted cybersecurity partner. **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | VP-IT, ISO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Arctic Wolf?** That we, a small company. have access to the tools that Arctic Wolf provides, at an affordable price. We struggled with cybersecurity moniroring for years as it was always way too expensive. Arctic Wolf solved that problem for us! The products are always ecolving as well, it is not a static product suite! **What do you dislike about Arctic Wolf?** That i didn.t sign up with them earlier! I would like to see monitoring of AI events that take place at my company with more detail. **What problems is Arctic Wolf solving and how is that benefiting you?** Prior to Artis Wolf we had little insight into the mounds of event data that we produced, we pretty much ignored it. As a regulated industry, this wasn't great. Now i have a trusted company looking at my logs and more. The reports from the data are well thought out and easy to ready and digest. Which makes it easy to share withthe board! ### 26. MDR/MR, dependable support, and counsel. **Rating:** 5.0/5.0 stars **Reviewed by:** Tommy W. | IT Infrastructure Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Arctic Wolf?** We have seemingly constant contact with Arctic Wolf, with consistent / accurate monitoring as well as regular meetings with the AWN team to review both our AWN and infrastructure configurations to improve our monitoring ability of risks and to reduce risks within our infrastructure. AWN brings topics to each meeting if we don't have anything pressing we would like to discuss, offering potential areas of improvement or areas where risk is being found or exploited in the industry for us to consider including remediation steps and guidance. **What do you dislike about Arctic Wolf?** There are some missing or lacking integration options, though in a roundabout way we have coverage in all of these areas. There is no direct integration with Varonis, SonicWall NSM, or Auvik to name a few--there are solutions for these products that do work, just take a bit more work without a direct native integration. **What problems is Arctic Wolf solving and how is that benefiting you?** We are not a large enough organization to warrant a dedicated security team, and with AWN we have a whole team dedicated to both monitoring our environment as well as consulting and advising our security practices, configuration, and responding to vulnerabilities being exploited in the wild. ### 27. Arctic Wolf Finds Risks Others Don't **Rating:** 5.0/5.0 stars **Reviewed by:** Adam C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf has an easy to use dashboard with relevant, actionable information. They allow IT teams to address risks at a high, or very granular level enabling a team approach withing an organization, all while providing a committed concierge team who seem to always be available and ready to help! Implementation was a breeze and consistent review from the AWN team helps it stay current and working well. **What do you dislike about Arctic Wolf?** Not many things come to mind regarding negatives, but if there was a way to speed up the impact of attempted remediations, that would be helpful. **What problems is Arctic Wolf solving and how is that benefiting you?** AWN finds risks that others don't. They are keeping our environment monitored and patched to a level we could not without them. ### 28. Arctic Wolf: True Partners in Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Arctic Wolf?** As a small IT group, we feel a true partnership with the Arctic Wolf team. Any time I have questions I know I can reach out to my CST and will receive an answer in a short amount of time. Arctic Wolf's solutions were easy to implement, their team assists but also their documentation is clear and easy to follow. **What do you dislike about Arctic Wolf?** I haven't found anything I'd say I dislike, but if I had to choose I would say the Risk Portal looks a tad daunting at first glance! It can be a lot of input, but it is a great tool and has been eye opening to see the different vulnerabilities across our environment as a whole, and the Arctic Wolf team helps you decipher the risks so you can focus on remediating the most critical risks, or those under an active exploit. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf helps us to locate risks and vulnerabilities across our environment, thereby reducing our potential for cyber exploits. Arctic Wolf's Security Awareness Training program is a great improvement vs the previous product we used. We really appreciate the short sessions, quizzes, and ongoing training, which help keep security at the forefront of our staff's minds, while the phishing simulations help us to determine which staff may need additional training - and they have it automatically assigned! Really takes a load off my mind, knowing that I no longer need to devote hours managing the program manually. ### 29. Comprehensive Managed Detection & Response service, leaving no stone unturned. **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Arctic Wolf?** The managed SOC service gives us confidence that our network is being watched at all times. Thankfully have only had 1 call out of hours (late on a Saturday night) and this turned out to be a backup service going crazy, but it was great to know that someone is on the case 24 hours a day, 7 days a week. **What do you dislike about Arctic Wolf?** Some of the web consoles are a bit outdated looking, but nonetheless they do the job they are supposed to do, very well. **What problems is Arctic Wolf solving and how is that benefiting you?** Gives us a excellent coverage for MDR, MR and Security Awareness Training. Agents auto deploy to new workstations as part of our deployment process and users get auto added to groups for Security Awareness Training ensuring we don't miss any new users or devices. Arctic Wolf were very thorough during onboarding, ensuring that they had logs from every possible device or service. The integrations are always growing and new features are constantly being added. ### 30. Arctic Wolf MDR Bolsters Defenses **Rating:** 4.0/5.0 stars **Reviewed by:** Scott V. | Manager, Corporate Cybersecurity, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf MDR has proven to be a game-changer for our organization and is a key piece of our security program, providing much needed visibility, monitoring, and alerting, 24/7/365. Arctic Wolf is a much-needed augmentation to our small IT/security team, we use it daily. After firing up the POC we were able to easily integrate many log and data sources right away and were seeing events within the afternoon. The platform and alerting is intuitive and easy to understand. The concierge team has been great supporting our environment, answering questions and providing ongoing support and updates. **What do you dislike about Arctic Wolf?** There is nothing we "dislike" about Arctic Wolf, there is some fine tuning required but as time goes on we are seeing continuous improvements to the configuration. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf solves the problem of continuous monitoring where we do not have enough dedicated staff to have our own SOC or to staff all shifts 24/7/365. ### 31. ArcticWolf - Peace of Mind **Rating:** 4.0/5.0 stars **Reviewed by:** Steve S. | Vice President, Information Technology, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Arctic Wolf?** ArcticWolf gives us the peace of mind that our systems are protected and we will be able to keep business operational because of the security they provide. Because ArcticWolf can collect log information from all our security systems, they become the single source for knowing risks within our enviornment. **What do you dislike about Arctic Wolf?** I would like ArcticWolf to find a better way to notify us on security threats. These notifications currently are handled within the ticketing system, so we get email alerts on ticket updates the same as an urgent issues. **What problems is Arctic Wolf solving and how is that benefiting you?** Having MDR is a requirement for our cyber insurance, and ArcticWolf is filling that role. It also provides security alerts with the managed risk features, notifies us when scanners go offline which is an early indicator that we have an issue at an office locaiton, agent alerts from our endpoints when risks are detected, and they analyze log files from our firewalls and end point protection. ### 32. Arctic Wolf Security Concierge 5-Star **Rating:** 5.0/5.0 stars **Reviewed by:** Noah P. | Information Technology Technician II, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf is a high-quality security solution. I love that we get to talk to a human on the other end and they are available 24/7 and have great SLA's. Our security is as important to them as it is to us unlike other platforms that just want to sell you software and collect checks. **What do you dislike about Arctic Wolf?** No downsides so far but maybe slightly out of budget for some. **What problems is Arctic Wolf solving and how is that benefiting you?** We are a smaller team that has no dedicated security employees, so this gives us the advantage of having security professionals always available to help handle security services. ### 33. My Cyber As A Service Trusted Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Arctic Wolf?** That the people are accessible and engaged along side a great hardware and software solution. We have other great software in our environment, but picking up the phone to talk to MY CST is everything about the Concierge Cyber service that it promises to be. A mid-sized company cannot afford large teams for specific silos and having the power of Arctic Wolf is everything in the performance of my duties as the cyber lead. **What do you dislike about Arctic Wolf?** Nothing comes to mind - it is fantastic! **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf is my outsourced SOC. I sleep knowing if they call I should answer. We have been a customer for several years and this is the single most effective tool in our 7 x 24 active coverage in the cyber space. ### 34. Arctic Wolf provides peace of mind that can't be beat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf, henceforth referred to as "AW," ensure that a live human has eyes on your network 24/7. For an IT professional, the peace of mind this brings cannot be overstated. With today's security landscape being more threatening than ever, AW keeps vigilant watch and protects your network from any immediate threats. AW is easy to work with, and they work to your specifications. They can be as intrusive or unintrusive as your team needs. **What do you dislike about Arctic Wolf?** Any downsides that we may have experienced with AW were all provided and taken in as feedback, and the processes were improved. This is just a testament to the excellent team at AW. **What problems is Arctic Wolf solving and how is that benefiting you?** AW makes sure that the network is protected at all hours of the day. ### 35. In my experience Arctic Wolf is a very easy to use product that rarely fails. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | IT Support Technician, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Arctic Wolf?** The support for Arctic Wolf is always very good. Very quick to respond and always solve our queries effectively and efficiently. **What do you dislike about Arctic Wolf?** There is not a lot i dislike about Arcitc Wolf but when i first started using it, i found the user interface a bit difficult to navigate. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf helps us with our cyber security by constantly scanning our systems and monitoring them for any suspicious activity which is crucial for the running of the business. ### 36. Arctic Wolf Managed Detection and Response: Unmatched Cybersecurity Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Arctic Wolf?** Having the MDR solution in place is not only great for collecting logs for threat remediation, it's also great for troubleshooting everyday issues where you need to review logs. I simple ticket to support can get you a wealth of information from the log collection. Another great thing about Arctic Wolf in general is the dedicated concierge team, they get to know you and your environment and with the monthly reviews you can continue to move your security posture forward. **What do you dislike about Arctic Wolf?** There's not much to dislike, it greatly is a great product! **What problems is Arctic Wolf solving and how is that benefiting you?** Not having a dedicated security team and being a small company, having Arctic Wolf as our security partner helps us by being able to stay on top of security management. It also allows us to have a 24x7x365 team monitoring events on the network. ### 37. A true partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Security Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Arctic Wolf?** The ease of use on the dashboard and having full control of our data. The seemless integration with Risk, Vulnerabilities and our assets. The implementation was extremely easy and did not disrupt and services. Customer support is very attentive, the weekly, monthly and quarterly calls are extremely helpful. **What do you dislike about Arctic Wolf?** I haven't found an issue that really bothers me. Arctic Wolf keeps coming out with new features. In the vulnerability scanner, I wish I could see what certificates are about expire. **What problems is Arctic Wolf solving and how is that benefiting you?** 24/7 montiroing, log retention, vulnerability management and assessments, asset managment ### 38. Seamless Integration and Expert Guidance with Arctic Wolf **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Arctic Wolf?** I appreciate Arctic Wolf's extensive range of integration options, which we've leveraged to seamlessly connect both our on-premise and SaaS environments. The personalized guidance and security expertise offered by the concierge team has been invaluable, offering tailored insights that help us optimize our security operations. **What do you dislike about Arctic Wolf?** Coming from the Mimecast Security Awareness platform, the offering from Arctic Wolf is lacking in customization and the portal is clunky. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf's MDR service has provided comprehensive security monitoring and incident response capabilities, significantly enhancing our organization's security posture. The managed security awareness program has been particularly well received by our employees, and the automated scheduling of training sessions has not only streamlined our processes but also freed up IT resources for strategic initiatives. ### 39. Peace of mind with 24x7 Managed SOC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Arctic Wolf?** Always have humans monitoring the security of our network & applications. Removes the need for multiple FTEs with dedicated focus on Cybersecurity. **What do you dislike about Arctic Wolf?** Risk dashboard could use some improvements. Filtering options help once you get the hang of it. **What problems is Arctic Wolf solving and how is that benefiting you?** Security monitoring for our environment, and Awareness training/testing for end-users. I don't need to have multiple engineers on my team dedicated to cybersecurity. The "microdose" style of Awareness training has been working very well, with positive reviews from users. The short 3-5min videos monthly are far more effective than the old-fashioned 30min annual training. Keeps security top of mind for our users, and phishing test stats reflect that effectiveness. Our failure rates have gone from 20% to under 8% in the 2 years since implementing. ### 40. Effective SOC for a small IT Security Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf MDR help us to review all the logs from all of our security tools and identity relevant events that need our attention. It is also replacing our on premise SIEM. The Arctic Wolf SOC team is excellent and very responsive. The MDR solution help us to operate a very effective SOC with a very small IT Security team. **What do you dislike about Arctic Wolf?** The data analytic tools for end user is not as user friend. Only limited data are kept online. Historical data need to be requested from archive. **What problems is Arctic Wolf solving and how is that benefiting you?** AWN analyzes all security events logs from all of our security tools and applications, and identify relevant events for classification before alerting my IT Security Team. This allow us to take full advantage of all the Security tools while running a small IT Security team. ### 41. Arctic Wolf MDR suits all Cyber Security needs **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | IT Infrastructure and Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Arctic Wolf?** -Ease of Use -Customer Care team is top notch -Feature set is everything you need to feel secure within your environment -Incident Response Team, is fast and thorough. **What do you dislike about Arctic Wolf?** The only negative I've found was the difficulty it took in moving from one VAR to another during renewal time. It took several attempts to get this across the finish line. Other than that, the support team and the product itself is amazing. **What problems is Arctic Wolf solving and how is that benefiting you?** We have a very small IT Team and we are not able to give Cyber Security the attention it needs. Having the Arctic Wolf's managed services gives us confidence that they will detect any issues within our environment when they arise. ### 42. Reducing Risks with Arctic Wolf's Quick Incident Alert System! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Arctic Wolf?** The rapid response times on potential security risks are essential in the day to day operations and security of our IT Systems here at our organization. The responses on open tickets are quick and potential security risks are managed quickly and easily via email or the Arctic Wolf portals. Implementing Arctic Wolf into the systems at our organization has been seamless and easy. **What do you dislike about Arctic Wolf?** There can be a high number of false positives that are identified using Arctic Wolf, so there can be quite a few tickets that are generated. However, we would rather have too many notifications, than not enough of them when potential risks are identified. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf is highlighting potential security risks from logins and failed logins on and off the internal network for our organization. DUO login alerts along with account lockouts are identified and the internal IT Team is identified, in the moment, as to when risks are found. ### 43. Arctic Wolf's personalized approach to managed risk awareness helps our organization stay secure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Arctic Wolf?** The monthly meetings are a good way to make sure we are staying on top of risks and there are always helpful with trickier remediations. The support we receive from our team is very quick and helpful **What do you dislike about Arctic Wolf?** The amount of risks found in our monthly meetings can sometimes be overwhelming, though this is not necessarily a downside of the service. We have seen multiples of the same risk in our reports, maybe they could be more consolidated to keep things looking more manageable. **What problems is Arctic Wolf solving and how is that benefiting you?** Keeping our staff up to date with the latest security awareness training. Our staff will frequently mention to us how they enjoyed the weeks recent video either for the helpful information or the production value. ### 44. Great tool and support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf provides not only a great platform that we have high confidence in for MDR, but also a great team. From sales to the account management team and the people handling tickets, we have had a great experience from AWN. **What do you dislike about Arctic Wolf?** Depending on the sales person that you get, they can be pushy. **What problems is Arctic Wolf solving and how is that benefiting you?** We use MDR since we are a smaller team that has a lot of networks and end users to monitor. There's no way we could do the security monitoring and support in-house, not only from a man hours perspective, but also from an expertise and toolset cost as well. ### 45. AWN Team has been a extension to our Security team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Arctic Wolf?** We’ve been using AWN as our Managed Detection and Response (MDR) provider for quite some time now. They continuously monitor and capture all security logs, and only reach out when there’s an issue that requires our attention—reducing noise and allowing us to focus on what matters. In addition, they have a strong team of security experts we can consult with to validate ideas and strengthen our overall security posture. **What do you dislike about Arctic Wolf?** Nothing bad for now. Everything is going well with AWN so far. **What problems is Arctic Wolf solving and how is that benefiting you?** It’s helping us to parse through all the logs and identify any security issues ### 46. Used and Approved **Rating:** 4.5/5.0 stars **Reviewed by:** David W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Arctic Wolf?** Proactive. They don't just fire fight but look further ahead with lots of calls and engagement. **What do you dislike about Arctic Wolf?** Cost. It is an expensive service but you get what you pay for. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf gives us our own security operations center and helps to increase out security posture. We could never house the skills in house that we now have through AW. ### 47. Arctic Wolf review- GraceHealth- Tommy **Rating:** 5.0/5.0 stars **Reviewed by:** Tommy . | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Arctic Wolf?** Being kept up to date on breaches. I love how when a problem on the network is identified they also include an image representation on how to solve it or correct it. **What do you dislike about Arctic Wolf?** I do wish we could see more in the console, even if we can't make changes having data is nice and alot is hidden from our end. **What problems is Arctic Wolf solving and how is that benefiting you?** Helps us close vulnerabilities before they are an issue and monitors our network for threat actors. ### 48. Arctic Wolf MDR **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Arctic Wolf?** Arctic Wolf has been a great partner protecting our environment, But they have also looked for additional solutions to further protect us. They keep in touch with us making sure we are satisfied with the protection. This was easy to setup in our environment and we could get to use it right away. **What do you dislike about Arctic Wolf?** The biggest problem is that I did not start it sooner. **What problems is Arctic Wolf solving and how is that benefiting you?** The MDR solution helps put an extra set of eyes protecting our environment from cyber incidents, including compromised accounts. They make sure if there are any changes to our environment that would put it in jeopardy. ### 49. Arctic Wolf's Efficient Security Engineers Elevate Your Environment **Rating:** 5.0/5.0 stars **Reviewed by:** mprusinski@envisiontechnology.com P. | Director of Cyber Security, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Arctic Wolf?** The onboarding process was simple with Arctic Wolf providing an onboarding engineer and project manager to ensure everything is working before your go-live date. Once you go live, the security team starts to assess your environment and provides meaningful security changes that can dramatically improve your company's security posture. **What do you dislike about Arctic Wolf?** I have not experienced any issues with Arctic Wolf. **What problems is Arctic Wolf solving and how is that benefiting you?** Arctic Wolf is solving our need for an MDR, vulnerability scanner, and security awareness platform. It benefits us by having additional eyes watching our network for threats 24x7 while also doing vulnerability scans from the same agent. The security awareness training is down to earth and easy for end users to relate to. Overall, Arctic Wolf is a great value. ### 50. Arctic Wolf Happy Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Callum W. | IT Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Arctic Wolf?** One of the main things I really enjoy with Arctic wolf is the consistent communication from the team there. We often receive updates and regular meetings from them. The portal itself is super easy to use. **What do you dislike about Arctic Wolf?** Portal can be at times slow but typically quick enough. **What problems is Arctic Wolf solving and how is that benefiting you?** Mainly hunting down vulnerabilities so that we can make the network more secure. ## Arctic Wolf Discussions - [What is the best way to secure remote endpoint devices?](https://www.g2.com/discussions/34973-what-is-the-best-way-to-secure-remote-endpoint-devices) - 1 comment, 1 upvote - [What is CylancePROTECT used for?](https://www.g2.com/discussions/what-is-cylanceprotect-used-for) - 1 comment - [What is CylanceOPTICS used for?](https://www.g2.com/discussions/what-is-cylanceoptics-used-for) - 1 comment - [How much does arctic wolf cost?](https://www.g2.com/discussions/arctic-wolf-how-much-does-arctic-wolf-cost) - 1 comment - [Is Arctic wolf a SIEM?](https://www.g2.com/discussions/is-arctic-wolf-a-siem) - 1 comment - [View Arctic Wolf pricing details and edition comparison](https://www.g2.com/products/arctic-wolf/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-27+10%3A53%3A17+-0500&secure%5Bsession_id%5D=c82dc532-f4f6-4d35-a027-16bd2383be1e&secure%5Btoken%5D=d5496101aeaa7d240277fb4ca8cd2ffd2102377e4dc927168ae4879fc179b7e2&format=llm_user) ## Arctic Wolf Integrations - [Abnormal Security](https://www.g2.com/products/abnormal-security-abnormal-security/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) ## Arctic Wolf Features **Risk Analysis** - Risk Scoring - Reporting - Risk-Prioritization **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Services - Endpoint Detection & Response (EDR) ** - Managed Services **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Vulnerability Assesment** - Vulnerability Scanning - Vulnerability Intelligence - Contextual Data - Dashboards **Training** - Content Library - Interactive Training - Gamification **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents **Security** - Data Security - Data loss Prevention - Security Auditing **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Automation** - Automated Remediation - Workflow Automation - Security Testing - Test Automation **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content **Identity** - SSO - Governance - User Analytics **Security Management** - Incident Reports - Security Validation - Compliance **Agentic AI - Cloud Detection and Response (CDR)** - Autonomous Task Execution - Proactive Assistance - Decision Making **Services - Cloud Detection and Response (CDR) ** - Managed Services ## Top Arctic Wolf Alternatives - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.9/5.0 (880 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (392 reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - 4.7/5.0 (257 reviews)