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Cisco Secure Endpoints Reviews (24)

Reviews

Cisco Secure Endpoints Reviews (24)

4.4
24 reviews

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AD
Network Security Engineer
"Robust Security with Some Integration Hurdles"
What do you like best about Cisco Secure Endpoints?

I use Cisco Secure Endpoints to protect my system from viruses, malware, and other security threats. It helps monitor my device in real time and keeps my data safe by blocking suspicious activity. I like that it gives real-time protection and quickly detects threats. It is easy to use, runs smoothly in the background, and keeps my system safe without slowing it down. I also like that Cisco Secure Endpoints gives clear alerts and detailed reports whenever it finds a threat. The automatic updates are helpful too, because the system stays protected without me having to do anything. Overall, it works smoothly and keeps my device secure at all times. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Endpoints?

Things that could be improved in Cisco Secure Endpoints include integration with other tools, which can be better as some users say it's not very easy to integrate with many third-party tools, like SIEM systems and other security products. The performance can slow down at times, affecting system operation during certain tasks. The analytics and reporting need more depth as the current features are not very strong, and some users feel more insights are needed for better decision-making. Setup is a bit complex, with some organizations finding the initial deployment complicated, especially when using multiple tools. It's also missing some useful features, like local file encryption, virtual appliances, and URL blocking. Customer support can be slow sometimes, with some mentioning the response is not always quick. Lastly, the pricing feels high for some companies compared to other alternatives. Review collected by and hosted on G2.com.

PC
"Robust Detection with Minor Console Complexity"
What do you like best about Cisco Secure Endpoints?

I like the unmatched forensic depth with continuous recording that Cisco Secure Endpoints offers. The Talos Intelligence Integration stands out for me—it acts like a 'crowdsourced immune system.' I appreciate how automatic protection updates are provided when a file is detected as malicious anywhere in the global AMP ecosystem. Additionally, the initial setup of Cisco Secure Endpoints was relatively simple and convenient, as we faced no difficulties or challenges. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Endpoints?

I find the Management Console complexity to be a bit challenging. I think guided workflows for common tasks like investigation, exclusions, and policy creation could really help make it more user-friendly. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Powerful Cisco EDR and Cloud Management, but Setup Can Be Complex and Costly"
What do you like best about Cisco Secure Endpoints?

Advanced threat detection through behavioral analysis, with strong EDR and incident investigation capabilities. It also integrates well with other Cisco security solutions, and the centralized, cloud-based management makes it easier to oversee everything from one place. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Endpoints?

It can be complex to configure and manage, especially if you’re looking for a straightforward setup. It also comes at a higher cost compared to more basic antivirus solutions. On older devices, I’ve noticed it may impact system performance, which can be a drawback depending on your hardware. Review collected by and hosted on G2.com.

Jay K.
JK
Senior Computer Operator
Mid-Market (51-1000 emp.)
"Superior in Endpoint Security"
What do you like best about Cisco Secure Endpoints?

Ease of use and deployment to our endpoints. Policy customization and reporting is excellent. Reasearching and finding root cause of an issue with tools provided helps tremendously as well. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Endpoints?

Only issue we have come accross is the usability of the product with deprecated operating systems. We understand the risk in that area, but some systems take time to upgrade and many moving parts on said systems might not support newer operating systems. Review collected by and hosted on G2.com.

Muhammad Irfan  MS I.
MI
Lead Consultant – Enterprise Technology Risk & Cyber Security (Deputy Director)
Enterprise (> 1000 emp.)
"Cisco Secure Endpoints Product Review"
What do you like best about Cisco Secure Endpoints?

Very useful platform and easily integrated end to end with complete cisco stack of technologies which enables complete security visibility and enables efficent incident response. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Endpoints?

It has seperate portal for on prem and cloud deployments so for hybrid devices a unfied platform should be adopted. Review collected by and hosted on G2.com.

Kevin A.
KA
Head of Customer Success
Mid-Market (51-1000 emp.)
"Great Endpoint Protection Solution"
What do you like best about Cisco Secure Endpoints?

Good UI, very easy to use and gives you access to information regarding deployed assets, current status and any detected threats. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Endpoints?

There is very little not to like about a solution that gives you great visibility of your deployed assets and any detected threats on them, with options to remediate. Review collected by and hosted on G2.com.

Andre L.
AL
Tutor Presencial e EAD
Enterprise (> 1000 emp.)
" Stay free of threats like Malware and Ransomware and Protect your files, emails and endpoints"
What do you like best about Cisco Secure Endpoints?

Cisco protects your network and users against attacks and many types of threats such as Ransomware, Malware, Exploit. It is very fast in detecting threat and consumes little ram memory. Cisco AMP is certified as an “Approved Business Product” by AV-Comparatives, the tested products must score at least 90% in the Malware Protection Test, and at least 90% in the overall Real-World Protection Test Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Endpoints?

As every anti-malware sometimes gives false positives, files are classified as threats.

Installing on Macs is not as easy as it sounds Review collected by and hosted on G2.com.

SS
IT Helpdesk Team Leader
Enterprise (> 1000 emp.)
"Great Product but Slow Detection"
What do you like best about Cisco Secure Endpoints?

I liked the insight that Cisco AMP would Provide. It was in great detail that allowed us to determine issues faster. The agent was very lightweight as well and thats always a a big plus for an organization like ours. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Endpoints?

We unfortunetly didnt like the detection time frame. During our testing with Cisco AMP we noticed the detection times for virus's/malware/ransomeware was much slower than competitors. This was a large downfall for us. Review collected by and hosted on G2.com.

Verified User in Design
UD
Mid-Market (51-1000 emp.)
"Helped me a lot while working from home"
What do you like best about Cisco Secure Endpoints?

Cisco AMP can help IT control our computer remotely, I always have some VPN issue, and IT just easily take over from me and resolve it! That's perfect! It saved a lot of time of back and forth. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Endpoints?

On my end (IOS system), Cisco AMP requested full-screen access, which makes me concerned a bit. But all in all, it's a must-have. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"Cisco AMP - Great Tool in your Arsenal"
What do you like best about Cisco Secure Endpoints?

I love that the product is cloud based, it can communicate with my devices that are on-site and which may be offsite, I can easily white list an app that they don't know about or black list something I don't want to be used in my environment. Have a device that a user won't bring in for updates? I can isolate it and prevent it from getting anywhere on the internet! The hash based functionality for detections seems to be great, sometimes it results in a false positive, but as noted above we can white list apps that we so choose. Review collected by and hosted on G2.com.

What do you dislike about Cisco Secure Endpoints?

It can be a resource hog without rhyme or reason, before we added an internal Tetra server all of our devices would update at once and clog our internet pipe, but with our on-site tetra server, the devices at home won't get tetra updates, so they show up as being "out of date" - needs to be an option for two servers for the updates, one for when the user is on-site with the device, one for when they are at home. Review collected by and hosted on G2.com.

Pricing

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