SendPulse Reviews & Product Details

The multi-channel approach is solid - email, SMS, and web push all in one place saves me from juggling three different platforms. Email builder is decent, drag-and-drop works without glitching out. Automation flows are straightforward to set up, nothing overly complicated. Deliverability rates have been good, emails actually land in inboxes instead of spam folders. Pricing is fair compared to competitors like Mailchimp which got insanely expensive. Review collected by and hosted on G2.com.

UI feels dated compared to newer tools - looks like it hasn't been redesigned in years. Analytics dashboard is pretty basic, missing some granular metrics I'd like to see. Templates are hit or miss, some look professional but others feel cheap. Customer support response time can be slow, sometimes waiting a day for answers. The SMS credits system is confusing as hell - wish it was just straightforward per-message pricing. Mobile app is clunky and missing features from the desktop version. Review collected by and hosted on G2.com.

I like that SendPulse combines email, SMS, push notifications, and chatbots in one place, which saves me from juggling multiple tools. The drag-and-drop email editor is easy to use, and the automation builder makes it simple to set up workflows even without much technical knowledge. Their pricing is very reasonable compared to competitors, and customer support is responsive whenever I’ve had questions. It’s a good balance of features and affordability for small to medium businesses. Review collected by and hosted on G2.com.

While it works well for most campaigns, the reporting and analytics could be more detailed. Sometimes the interface feels a little cluttered, and finding advanced features takes some extra clicks. The chatbot tools are helpful but not as powerful as dedicated platforms. Also, deliverability is generally good, but occasionally some emails end up in spam, so you need to carefully follow best practices. Review collected by and hosted on G2.com.

I liked SendPulse for its ease of use and the speed of executing campaigns, in addition to the smart automation tools that save a lot of time and help me communicate effectively with customers via email, WhatsApp, and bots. The platform is organized and clear, offering excellent value compared to others. Review collected by and hosted on G2.com.

What I didn't like is that some templates and options for automated content could be more, and I hope for more integrations for the Arab market, such as payment gateways and local CRM platforms. However, these are not major issues, and the platform is constantly evolving. Review collected by and hosted on G2.com.

I use SendPulse for email marketing, WhatsApp campaigns, and SMS marketing. I particularly like the Automation 360 feature, which saves me a lot of time and ensures no leads are missed. It allows for multi-channel follow-ups, which is essential for maintaining and engaging my audience efficiently. Additionally, the initial setup of SendPulse was easy, which made the transition smooth. SendPulse offers more than just email functionality, unlike Mailchimp, which was one of the reasons for switching. Review collected by and hosted on G2.com.

I find the WhatsApp API setup confusing for beginners, which can be quite frustrating when trying to get started. Additionally, the automation flow UI can feel cumbersome and heavy when dealing with large workflows, making it less intuitive to navigate and manage these complex processes efficiently. Review collected by and hosted on G2.com.

As a Digital Marketer and Website Developer who has worked with several businesses in Ghana and abroad, I have always been searching for softwares that are easy to use and very affordable so I can recommend to my clients.

Honestly, SendPulse has become my number one email marketing softwares after trying several others. One of the key reasons why I like SendPulse is their drag-and-drop editor. Even people with no experience are able to navigate their way around easily. I have integrated their service to a lot of my clients, and it's really exciting.

The second is affordability. Most of my clients are small businesses based in Africa, and as much they always prefer email markeing softwares that are very affordable. SendPulse delivers on that promise. On top of that, the have coupons, as well as startup accelerators that startups can benefit from.

SendPulse also has SMS, Automation, Web Notification, CRM among other tools all in one dashboard so it makes working easier instead of me having to explore different platforms from left to right.

Finally, their customer service is always online through their integrated live chat system when you can truly disturb them when you need assistance. Review collected by and hosted on G2.com.

In as much as I like SendPulse, there are still few things I wish they could improve upon. One is the ability to import RSS Feed directly to enable us to import news sources, and even do automations with it.

Secondly, I would appreciate it if they could provide direct Elementor Integrations since lots of WordPress Developers like myself depend on it for all our works.

Finally, I would appreciate it if they can add the possibility to have multiple selection on the forms. Review collected by and hosted on G2.com.

I've been using SendPulse for a while now and absolutely love it. I originally signed up because they offer a great deal on their email plan, but I discovered it was so much more than that. I was highly impressed when I joined – even their free plan offered more features than most lower-level paid plans with other providers.

After importing my emails and setting up a few automations, I noticed they also offer website building. I love their website builder! It's so easy to use and highly responsive. I recreated my business website in no time, and websites are included in the plans, which was a fantastic bonus. Now I don't have to pay a separate company for my website.

Once that was sorted, I discovered they also handle SMS messaging and website chatbots – that's my next step. After that, it's time to start utilising their CRM system so I can track who's doing what.

They even do course hosting (is there anything they don't do? lol), so I'll be putting a training course for the businesses I work with on there in the near future.

Finally, a well-organised and affordable one-stop shop for running my business. Where have you been all my life? Review collected by and hosted on G2.com.

The only function I can see missing is a simple invoicing plan.

I would also like to see a simple Google review widget in the website builder. I had to use a third party for that. Review collected by and hosted on G2.com.

SendPulse is very easy to use and quick to set up. The email builder is intuitive, templates look professional, and automation tools help save a lot of time. It’s great for managing campaigns without technical complexity. Review collected by and hosted on G2.com.

Some advanced features feel limited unless you upgrade, and reporting could be more detailed. Occasionally, customization options for templates could be more flexible. Review collected by and hosted on G2.com.

I just wanted to share how great my experience has been with your service. Everything was super smooth and easy to use — honestly, it saved me a lot of time and effort. I really appreciated how clear the steps were and how helpful the support team was whenever I needed anything.

It’s rare to find a service that works exactly as promised, and this one really did. I’ve already told a couple of my friends about it, and I’ll definitely keep using it myself.

Thanks again for the awesome experience! Review collected by and hosted on G2.com.

While SendPulse offers a wide range of features, I found the interface to be a bit overwhelming at first, especially for beginners. Some of the automation flows could be more intuitive, and switching between different channels (like email and chatbot) isn't as seamless as I hoped. Also, connecting multiple social media accounts under one workspace could be more flexible. Review collected by and hosted on G2.com.

I like SendPulse's email service and its chatbot flows, which work really well with a swift interface. I also appreciate the Automation 360, including the email verifier feature. The initial setup was super easy too. Review collected by and hosted on G2.com.

I just feel like the limitations on the bot function should be improved. Also, there is limited models availability. For the website builder, I'd like to see improvements on customization, such as access to the code features, unlike the current limitations, which would be similar to what is available in Duda. Review collected by and hosted on G2.com.

I use SendPulse for the chatbot process and email marketing on our website. The chatbot module is something I particularly like because it automates tasks and helps maintain customer support. Additionally, I find the email campaigns to be very great for my email marketing efforts. The initial setup of SendPulse was very easy for me. Review collected by and hosted on G2.com.

Sometimes the interface feels laggy and slow, and it can be improved. Also, the email campaigns sometimes do not work properly. Review collected by and hosted on G2.com.