NUACOM Reviews & Product Details

The thing I like best about NuaCom is the promptness of which I can get my questions answered. I had a couple of question about an Integration I needed to do, and in a couple of minutes after talking with Vaibhav, all my questions were answered. Not to mention his promptness in answering general questions, not just regarding the integration. He is also very prompt when I have to do major changes to the call menu or other changes. I am amazed by how quick our problem can get sorted. Review collected by and hosted on G2.com.

From my personal experience, its very luck based when calling customer support. You can get someone who will be able to help you, or you can get someone who needs more knowledge about the product, perhaps they are still learning about the product but say that you are still learning or send the call to someone more knowledgeable. Review collected by and hosted on G2.com.

What I appreciate most about NUACOM is its flexibility, ease of use and the wide range of features it offers, along with its reliability, even when working remotely or on mobile. Their support team is quick to respond, friendly, and always attentive. Our changeover and integration was painless and seamless. Review collected by and hosted on G2.com.

NUACOM needs a certain minimum speed + stable upload/download for VoIP to work well. If bandwidth dips, calls might drop, but with stable connectivity at our site we're hopeful this won't affect us. Review collected by and hosted on G2.com.

I’ve had a great experience working with Naucom so far. James and Anthony, my account managers, were excellent. I did have a few billing concerns early on, but they took the time to listen, address them, and provide a solution that made me feel both heard and valued. My onboarding session with Vaibhav was also very helpful. He answered all of my questions thoroughly and offered thoughtful suggestions that gave me confidence in the process. Overall, I’m happy with the service and look forward to continuing to work with the team at Naucom. Review collected by and hosted on G2.com.

The only area I would mention is around billing and user expectations. While everything was clearly explained upfront, it still took me a little time to adjust. That said, the team was responsive and worked with me to make sure I felt comfortable with the process. Review collected by and hosted on G2.com.

The team are very friendly and provide excellent customer service, particularly Anthony and Vaibhav who we dealt with. The onboarding support in particular for integrating with our main business software, was truly excellent, and we have been able to get our system set up much quicker than we thought due to this. Any issues we had were resolved quickly. We think Nuacom is incredible value for money, and will really help our business to grow and adapt. The AI facility in particular, saves a lot of time and is very convenient for us compared to our previous provider who did not have this facility. Review collected by and hosted on G2.com.

Nothing so far, it's great and we feel very satisfied. Review collected by and hosted on G2.com.

We’ve been using Nuacom for our office phone system, and the experience has been genuinely excellent. The setup is reliable, easy to use, and fits our needs perfectly. A special thank-you to Vaibhav, who was extremely helpful throughout the process. He responded to every question quickly and clearly, which made everything run smoothly. Highly recommend both the service and the support team. Review collected by and hosted on G2.com.

Nothing! It is very easy to use which makes taking our day to day office calls much better Review collected by and hosted on G2.com.

What I like most about Nuacom is the ease of integration with other tools such as Gohighlevel, as well as its user-friendly interface and excellent customer service—especially from Vaibha Sharma. Every time I’ve had an issue, it has been resolved within minutes. Review collected by and hosted on G2.com.

Perhaps what I’ve liked the least are the call reports. I was expecting them to be more detailed and a bit more comprehensive Review collected by and hosted on G2.com.

Nuacom are very efficient and they answer any questions promptly.

Simon and Vaibhav were fantastic to deal with. They made our move to Nuacom so easy. I would highly recommend. Review collected by and hosted on G2.com.

Nothing. They have been great to deal with. Review collected by and hosted on G2.com.

Very intuative and easy to use. great support and customer service. Review collected by and hosted on G2.com.

the only slight thing is that you cant listen to calls directly on Keap CRM and you must copy and paste a link out instead. Otherwise, all good! We would also like for it to integrate with texting automation on Keap but it cannot. Review collected by and hosted on G2.com.

The platform is user-friendly, and the onboarding team has been fantastic. From our very first call through the entire onboarding process, we've been thoroughly impressed. The team has been extremely helpful, and I especially appreciate features like click-to-dial, the ability to add notes and tags, and the seamless integration with Hubspot. Review collected by and hosted on G2.com.

We would have preferred a wider selection of headsets, as this would have allowed us to obtain them directly rather than having to find our own. Review collected by and hosted on G2.com.

Everything, didn’t know this existed and now I do I don’t think I could ever do without. Simple, easy and just so intuitive. Review collected by and hosted on G2.com.

Nothing, I can’t find any faults. Genuinely Review collected by and hosted on G2.com.