--- title: NUACOM Reviews meta_title: 'NUACOM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 302 reviews by the users' company size, role or industry to find out how NUACOM works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 302 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # NUACOM Reviews **Vendor:** NUACOM **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.8/5.0 **Total Reviews:** 302 ## About NUACOM Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company. ## NUACOM Pros & Cons **What users like:** - Users commend NUACOM's **excellent customer support** , appreciating the friendly and efficient service they received throughout integration. (54 reviews) - Users highlight the **ease of use** of NUACOM, appreciating its intuitive design and excellent support throughout onboarding. (47 reviews) - Users find NUACOM's support to be **very helpful** , enhancing call management and overall efficiency in their operations. (42 reviews) - Users praise the **easy setup** of NUACOM, highlighting seamless onboarding and quick integration with no issues. (32 reviews) - Users commend NUACOM's **efficient and friendly customer service** , appreciating their helpfulness and knowledgeable support. (26 reviews) - Implementation Ease (22 reviews) - Quick Setup (22 reviews) - Features (17 reviews) - Simple (17 reviews) - Intuitive (15 reviews) **What users dislike:** - Users report **occasional call issues** and lag, though support assists in resolving these problems effectively. (7 reviews) - Users find **call limitations** with NUACOM frustrating, particularly concerning Keap CRM integration and missed calls. (4 reviews) - Users find NUACOM to be **high cost** , especially when needing multiple extensions and additional features like texting. (4 reviews) - Users express a desire for a **wider selection of features** in NUACOM, limiting their overall experience and convenience. (4 reviews) - Users face **connection issues** with NUACOM, often experiencing dropped calls and difficulties connecting to networks. (3 reviews) - Users experience **dialer issues** , including slow performance and inaccurate voicemail pronunciations of some names. (3 reviews) - Users note the **difficult setup** of NUACOM, requiring multiple calls and personal troubleshooting for resolution. (3 reviews) - Users find NUACOM to be **expensive** , especially when needing multiple extensions and added features like texting. (3 reviews) - Slow Performance (3 reviews) - Call Management (2 reviews) ## NUACOM Reviews ### 1. User-Friendly Interface and Excellent Onboarding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about NUACOM?** The platform is user-friendly, and the onboarding team has been fantastic. From our very first call through the entire onboarding process, we've been thoroughly impressed. The team has been extremely helpful, and I especially appreciate features like click-to-dial, the ability to add notes and tags, and the seamless integration with Hubspot. **What do you dislike about NUACOM?** We would have preferred a wider selection of headsets, as this would have allowed us to obtain them directly rather than having to find our own. **What problems is NUACOM solving and how is that benefiting you?** The click-to-dial feature makes placing calls both easy and fast. Having notes link directly into our CRM has also been very beneficial. If our team were larger, I could definitely see even more value in the other features offered. ### 2. Prompt, Reliable Support Every Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about NUACOM?** Promptness of response when needing help/support. Onbaording was terrific. Vaibhav was excellent in our onboarding call. Everything explained very clearly. **What do you dislike about NUACOM?** I'm a new user. There is nothing I dislike. **What problems is NUACOM solving and how is that benefiting you?** Creating a balance between work and family life. ### 3. Extremely Helpful, Professional Support Made Onboarding Smooth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about NUACOM?** Vaibhav Sharma was extremely helpful, professional today **What do you dislike about NUACOM?** We are new customers so we have liked the process of onboarding so far **What problems is NUACOM solving and how is that benefiting you?** n/a ### 4. Great Virtual Setup Process from Day One **Rating:** 4.5/5.0 stars **Reviewed by:** Tanya C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about NUACOM?** I have only just started it today but the virtual set up process was great. The sales process and pricing was very simple and easy to understand. **What do you dislike about NUACOM?** None that I know of right now, I've only just started using it today. **What problems is NUACOM solving and how is that benefiting you?** My vodafone lines keep going down so I need a reliable solution. ### 5. Straight forward Setup with Excellent Step-by-Step Onboarding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about NUACOM?** Straightforward setup, with step-by-step support from our onboarding rep, Vaibhav. **What do you dislike about NUACOM?** Porting process could have been smoother **What problems is NUACOM solving and how is that benefiting you?** Full IVR solution ### 6. Intuitive and Essential—A Game-Changer I Can't Live Without **Rating:** 5.0/5.0 stars **Reviewed by:** Graham W. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about NUACOM?** Everything, didn’t know this existed and now I do I don’t think I could ever do without. Simple, easy and just so intuitive. **What do you dislike about NUACOM?** Nothing, I can’t find any faults. Genuinely **What problems is NUACOM solving and how is that benefiting you?** Providing an excellent phone system that’s modern and user friendly not an a wired old fashioned system. ### 7. NUACOM is a great and easy to use VOIP sytem for small and large scale businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about NUACOM?** It's a great phone app for businesses that require VOIP systems. Easy to use and implement. **What do you dislike about NUACOM?** We are only to start use the NUACOM system so we currently have no dislikes. **What problems is NUACOM solving and how is that benefiting you?** Our phone system, where we are transferring from only mobile to a VOIP service, whihc will be beneficial for us in communicating more efficiently with ur clients. ### 8. Easy Setup from the Start **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about NUACOM?** Easy of set up, east of implementation. Any questions asked were answered straight away. No delays from Nuacom **What do you dislike about NUACOM?** As we are just set up we haven't come across any negatives yet. **What problems is NUACOM solving and how is that benefiting you?** Not missing calls and getting email confirmation of voicemails ### 9. Exceptional Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about NUACOM?** The support I have received in the set up has been phenomenal **What do you dislike about NUACOM?** Nothing, everything has been great! Thank you! **What problems is NUACOM solving and how is that benefiting you?** I needed a phone tree and Nuacom helped me simply create one that works perfectly! ### 10. Brilliant Team and Excellent Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about NUACOM?** Very good communication and people are brilliant to deal with. **What do you dislike about NUACOM?** A lot of emails seem to cross over each other so sometimes emails can come together about issues that have been taken on or resolved. **What problems is NUACOM solving and how is that benefiting you?** Linking us using a more efficient system. ### 11. Effortless Setup and Intuitive Features Across Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about NUACOM?** The applications are straightforward to use on both mobile and desktop platforms. They are simple to configure with various accents and numbers, and making changes is a smooth process. The onboarding experience was fast and uncomplicated, with nothing overly complex. Overall, the software offers a good range of features. **What do you dislike about NUACOM?** I can't think of any problems with the service. It works just as expected. **What problems is NUACOM solving and how is that benefiting you?** The system's internal call transfers and automated call handling features are notable. These functions help streamline communication within the organization, making it easier to direct calls efficiently and manage them without manual intervention. ### 12. The easiest, quickest, painless onboarding ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin B. | MD, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about NUACOM?** Vaibhav Sharma, is so slick it makes the onboarding process seamless. The Go High Level CRM integration takes 60 seconds with their native integration and works instantly. Even my physical handsets are being set up for my office, which takes a little longer with more details needed, but again was made very easy by Vaibhav who was very patient and helpful 10/10. **What do you dislike about NUACOM?** It’s a little more than I wanted to pay, but when you add up all the extra value of the native integration to my CRM Go High Level and built in automations like transcription of voicemails to e-mail and call recording, it presents excellent value for my business. **What problems is NUACOM solving and how is that benefiting you?** The ability to make and receive calls to landlines and mobiles worldwide from my landline number gives my business credibility and scalability. ### 13. Fantastic Call Analysis with a Handy Text Message Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about NUACOM?** Fantastic for analyzing calls and the added text message service **What do you dislike about NUACOM?** sometimes can be slow to refresh and slow to add numbers and names takes a few attempts sometimes **What problems is NUACOM solving and how is that benefiting you?** the system went down a few weeks back they solved the problem ### 14. 10/10 Software & Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Rogan D. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about NUACOM?** I've been using Nuacom software for 10 months and it's the best softphone I've ever used. The connection is always crystal clear, the ease and speed of use means I can get through calls quicker and the customer service in the back-end is exception. Every agent that works for Nuacom has been very helpful and rapid with their responses. Vaibhav was very helpful with me today as was every other agent that assisted. I strongly recommend using Nuacom! **What do you dislike about NUACOM?** If a 2 way text system could be introduced that would be incredible **What problems is NUACOM solving and how is that benefiting you?** The 2 way phone system is very helpful and the speed which the software operates makes my job flow smoother ### 15. Extremely Helpful Team and a Great Customer Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about NUACOM?** Initial contact was very easy and talked to David. He was extremely helpful and informative for what we needed for our company. Vaibhav helped set everything up and was very helpful also. Great customer experience. **What do you dislike about NUACOM?** Nothing we found everything to suit our company **What problems is NUACOM solving and how is that benefiting you?** We wanted a no nonsense easy to use phone system and that is what we got. Very satisfied with it. ### 16. Hassle-Free Installation Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about NUACOM?** The installation was completely hassle free. **What do you dislike about NUACOM?** Received alot of email reminders to book the onboarding. **What problems is NUACOM solving and how is that benefiting you?** Reports available on volume of calls answered and missed. ### 17. Simple Setup, Easy to Use, and Great Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about NUACOM?** Simple to set up and use, also good pricing. **What do you dislike about NUACOM?** There isn't much I can say about this question **What problems is NUACOM solving and how is that benefiting you?** Landland and mobile number while abroad ### 18. Very Helpful Support Staff **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | Associate Group Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about NUACOM?** The support staff are very helpful and quick to answer any questions. The Nuacom app is easy to set up and use. **What do you dislike about NUACOM?** Occasional issues with calls. Support have help to fix the issues. **What problems is NUACOM solving and how is that benefiting you?** Our staff can all make and answer calls where ever they are based and all via the one main phone number. ### 19. Effortless Integration and Smart AI Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan H. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about NUACOM?** Easy integration with GHL, AI Analysis feature, simple to use. **What do you dislike about NUACOM?** Nothing yet as I just got set up today. **What problems is NUACOM solving and how is that benefiting you?** Calling businesses with a local number and quicker workflow than dialing with my personal number, plus generating transcriptions to help me analyze and improve call quality. ### 20. Essential Tool for Global Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan G. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about NUACOM?** Great tool that gives us number in the different countries we are operating in. **What do you dislike about NUACOM?** Not much so far, does everything we need it to. **What problems is NUACOM solving and how is that benefiting you?** Calling our prospects in different countries through an intuitive platform. Its very easy to use. ### 21. Effortless Setup and Outstanding Onboarding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about NUACOM?** The ease of use around the product is great. Setting up is also really quick. The onboarding process and representative was also a great source of knowledge and advised that he will make himself available to us as we get used to the product. **What do you dislike about NUACOM?** We haven't run into any issues as of yet. **What problems is NUACOM solving and how is that benefiting you?** We needed a centralised operations line, and Nuacom has filled that gap for us. ### 22. Hassle-Free Setup with Efficient, Extremely Helpful Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about NUACOM?** Hassle free, so easy to set up.Staff are efficient and extremely helpful **What do you dislike about NUACOM?** I have nothing negative to say about Nuacom **What problems is NUACOM solving and how is that benefiting you?** setting up new phone system ### 23. Quick, Helpful Answers to Every Question **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about NUACOM?** Any queries or questions that I had was no problem. **What do you dislike about NUACOM?** Sometimes the phone line was not good... **What problems is NUACOM solving and how is that benefiting you?** Nuacom is providing us with a phone line that will connect to our CRM. ### 24. Great solution, great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about NUACOM?** simple and clear communications. Porting worked exactly on date and time promised with support call on time. Vaibhav was extremely professional and helpful. **What do you dislike about NUACOM?** nothing........................................... **What problems is NUACOM solving and how is that benefiting you?** replacement of legacy phone system with system that is a better fit to our service room needs ### 25. It was an overall good experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Omar F. | Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about NUACOM?** Their porting process seems to be a bit faster than others in the industry and they should be able to port all my numbers. The setup process seems to be straightforward and we feel support if we have any further queries. **What do you dislike about NUACOM?** It's not a major issue but requiring a two user minimum might be a turnoff for some persons. **What problems is NUACOM solving and how is that benefiting you?** We would like to switch from our current VOIP providers and NUACOM can port and support our numbers. ### 26. Great Setup & Training—Vaibhav and David Were Top Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about NUACOM?** 10/10 great setup and training. Vaibhav and David excellent to deal with. Top professionals **What do you dislike about NUACOM?** Nothing so far. Looks a great product. Fast setup **What problems is NUACOM solving and how is that benefiting you?** Reliable phone ststem ### 27. Outstanding Digital Features and Exceptional Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about NUACOM?** The digital features and most of all the engagement by the personnel that I have dealt with. **What do you dislike about NUACOM?** Not applicable. Everyone I have dealt with are professional. **What problems is NUACOM solving and how is that benefiting you?** Our eir phonelines were down, we got no assistance from eir, Vaibhav Sharma has worked tireless to get the phone line ported and he came up with a solution to fix the issue. ### 28. Outstanding Customer Service and Expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Daire M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about NUACOM?** Their customer service and knowledge of their products **What do you dislike about NUACOM?** I have no downsides that come to mind re Nuacom **What problems is NUACOM solving and how is that benefiting you?** It is providing us with a stable communications platform for reaching clients via telecom. ### 29. Seamless Onboarding and Exceptional Support from Nuacom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about NUACOM?** Everything has gone very smoothly so far, and Vaibhav has been extremely helpful throughout the onboarding process. I believe Nuacom will make it easier for us to handle incoming customer phone queries more efficiently. **What do you dislike about NUACOM?** Nothing so far, everything has been going smoothly **What problems is NUACOM solving and how is that benefiting you?** Managing the volume of calls has become much more efficient. I appreciate being able to redirect calls to various numbers online, rather than being limited to a single phone line as before. ### 30. Really excellent tutorial with Vaibhav Sharma **Rating:** 5.0/5.0 stars **Reviewed by:** Annette S. | Owner dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about NUACOM?** The support is second to none. We aren’t left in the dark trying to navigate the system, people who are knowledgeable are available to help. That’s why we will stay with Nuacom. Vaibhav was incredible. Thanks you **What do you dislike about NUACOM?** Option for filtering the report missed calls directly would be handy. **What problems is NUACOM solving and how is that benefiting you?** Ensuring all leads are not falling through the system ### 31. The service was simple to setup and implement. All made easier by friendly and knowledgeable staff **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about NUACOM?** The system is easy to use and setup. I also like the access to local number and how quick the whole setup took. **What do you dislike about NUACOM?** Not aware of any as of yet as we a re new to the system **What problems is NUACOM solving and how is that benefiting you?** Access to office landline. Also the ability to receive all landline calls on my mobile as a I travel ### 32. Never Miss a Call on the Move **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2026 **What do you like best about NUACOM?** Taking calls while on the move and never missing a call **What do you dislike about NUACOM?** This is only my first day using the system and so far I am very happy **What problems is NUACOM solving and how is that benefiting you?** Prompt answering of incoming calls ### 33. Easy to use and very helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Walsh's B. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about NUACOM?** We switched at short notice and everyone a NUACOMwas very helpful in getting us set up. the system is very easy to use and the pricing for the service and handsets is reasonable **What do you dislike about NUACOM?** We haven't had any issues so far and are happy with the system **What problems is NUACOM solving and how is that benefiting you?** Allowing us to accept customer calls and voicemails and track response ### 34. Easy Onboarding from Day One **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about NUACOM?** Easy onboarding very easy transfer from old to new provider **What do you dislike about NUACOM?** NA not applicable NA not applicable NA not applicable **What problems is NUACOM solving and how is that benefiting you?** Ease of use and payments ### 35. Joining and Onboarding - New customer experience and feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Jay P. | Founder & Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about NUACOM?** Clear communication and support was provided. Customer acquisition process was good enough. Support was very flexible to schedule calls at a time that was convenient etc. Took the time to explain all the features when training was scheduled **What do you dislike about NUACOM?** Only the conferencing facilities should have a list of important other countries like India, Isreal, Australia, UAE, Singapore, NZ etc **What problems is NUACOM solving and how is that benefiting you?** Professional telecom solution that will integrate with workflow so that all leads are captured and customer or clients do not hammer us on mobile phones. ### 36. Great Training **Rating:** 5.0/5.0 stars **Reviewed by:** Nick V. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about NUACOM?** Easy to follow and clear instructions with helpful agent **What do you dislike about NUACOM?** Nothing so far, the line seems good and reliable **What problems is NUACOM solving and how is that benefiting you?** Calling into the middle east and USA ### 37. Nuacom is a great product, used at previous company and bought at my own company **Rating:** 5.0/5.0 stars **Reviewed by:** Angus S. | CEO/Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about NUACOM?** No downtime so far in 7 months, excellent connectivity, fairly priced and good support. Also very simple to use and learn, they teach you well. Responsive company also. **What do you dislike about NUACOM?** Spam issues, but will be issue with every voip provider. **What problems is NUACOM solving and how is that benefiting you?** Having a Texas phone number and be able to make unlimited calls to texas as a texas recruitment agency is vital. ### 38. Flexible Apps and CRM Integration, But Occasional Call Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Barry O. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about NUACOM?** flexibilty of desktop and mobile app. and the integration through our crm **What do you dislike about NUACOM?** we had some issues of calls not coming through **What problems is NUACOM solving and how is that benefiting you?** the call recording is important for our business ### 39. Easy to use, great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda R. | Head of Legal Recruitment, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about NUACOM?** I appreciate the call quality, the company, and the people working for the company. **What do you dislike about NUACOM?** I wish texting could be incorporated into a monthly price, as it is useful for my work, and that I could put a call on speaker before the person answers. **What problems is NUACOM solving and how is that benefiting you?** They have been itegral to me being able to call the US for work and their support has made it a pleasure to work with them ### 40. Slick VOIP System with Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about NUACOM?** Nuacom provided our Business with a very slick operating system comprising everything we were looking for in a VOIP system. That coupled with fantastic customer service and straightforward onboarding made Nuacom the right choice for us. **What do you dislike about NUACOM?** Everything was Perfect.................. **What problems is NUACOM solving and how is that benefiting you?** Nuacom allows us to monitor individual users and lines to streamline our Business. ### 41. FAST & SIMPLE SETUP **Rating:** 5.0/5.0 stars **Reviewed by:** paulene h. | First Aid Training Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about NUACOM?** The features it offers such as transcripts to email and recording calls **What do you dislike about NUACOM?** I don't have any downsides but if i did i have full support from Nuacom instantly **What problems is NUACOM solving and how is that benefiting you?** Benefits a New Company Start Up very nicely and adds professional touch ### 42. Great Support and Onboarding. Like the system. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about NUACOM?** Support and onboarding staff have been very good and the system looks good also **What do you dislike about NUACOM?** Don't know yet, just starting to use it. **What problems is NUACOM solving and how is that benefiting you?** Great for our support team for managing calls ### 43. Outstanding service! **Rating:** 5.0/5.0 stars **Reviewed by:** Keiran B. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about NUACOM?** Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended! **What do you dislike about NUACOM?** I have no dislikes – my experience with NUACOM has been great! **What problems is NUACOM solving and how is that benefiting you?** NUACOM is providing a seamless and reliable communication system, making it easy to manage calls efficiently. The system’s many features help streamline operations, improve customer interactions, and enhance overall productivity. It has significantly improved workflow and made communication more professional and hassle-free. ### 44. An easy-to-use app and a smooth onboarding experience with excellent support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about NUACOM?** We recently signed up with the Nuacom softphone app, and the entire experience has been smooth and professional. From the start, Anthony Tierney was incredibly helpful, answering all our questions with clarity and patience. He ensured we fully understood the service and its benefits, making the onboarding process seamless. After signing up, Heather Cunningham assisted us with a support call to set up our account, and she was equally supportive. She guided us through the setup step by step, addressing any concerns promptly and making the process much easier for us. Her professionalism and knowledge were greatly appreciated. Both Anthony and Heather provided quick and efficient support, and their friendly, approachable manner made all the difference. The app itself is intuitive and easy to use, which we highly recommend to anyone considering Nuacom for their communication needs. **What do you dislike about NUACOM?** So far, I have no dislikes about NUACOM. The onboarding process was straightforward, the support team has been incredibly helpful, and the app is intuitive and easy to use. It’s early days for us, but everything has been running smoothly, and the service has met all our expectations. **What problems is NUACOM solving and how is that benefiting you?** NUACOM is helping us streamline our communication processes by providing a reliable and easy-to-use softphone solution. It enables us to manage our incoming calls more efficiently, ensuring calls are handled professionally and without delays. The app's simplicity and reliability have been a great benefit in improving our responsiveness to calls. ### 45. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about NUACOM?** The reliability of the phone system and clear call quality. **What do you dislike about NUACOM?** Not getting the call logs charges on a real time basis. **What problems is NUACOM solving and how is that benefiting you?** NUACOM helps reduce telephony costs compared to traditional phone systems while offering more flexibility. ### 46. Informative and to the point **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about NUACOM?** Easy to use, user friendly, straight forward. **What do you dislike about NUACOM?** I haven't come across anything I dislike yet. **What problems is NUACOM solving and how is that benefiting you?** It is helping us track our staff's calls, the quality of calls being made and it allows us to have streamlined phone service within the business. ### 47. Excellent Pricing and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gavin M. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about NUACOM?** NUACOM's staff are incredibly helpful and knowledgeable. They take the time to understand your needs and recommend the best products and system setups to suit your business. **What do you dislike about NUACOM?** The pre-recorded AI message voices sound fairly robotic compared to the newer, more advanced AI voice options available today. **What problems is NUACOM solving and how is that benefiting you?** NUACOM is helping us enhance our existing phone system by ensuring that incoming calls are directed to the right representative. Features like the voicemenu system, call recording, and written transcripts all contribute to improved efficiency and better customer service across the board. ### 48. Very Good Service from Vaibhav **Rating:** 5.0/5.0 stars **Reviewed by:** Gary W. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about NUACOM?** Straightforward calling. Vaibhav is always on hand to help out **What do you dislike about NUACOM?** Reporting sections could be a lot clearer and more user friendly **What problems is NUACOM solving and how is that benefiting you?** Outbound and inbound calling ### 49. Very happy with product/on boarding experience with fantastic support/hand holding the way through **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about NUACOM?** Variety of options available to us. speed of customer service both via 777 and email **What do you dislike about NUACOM?** can be a bit of a learning when things do not go right in terms of the vlr and messages **What problems is NUACOM solving and how is that benefiting you?** Small medical practice but inundated with telephone calls and trying to streamline this in an ### 50. New Customer but impressed with customer service so far! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about NUACOM?** Staff that I have engaged with have all been very helpful **What do you dislike about NUACOM?** Nothing so far, I am only a new customer **What problems is NUACOM solving and how is that benefiting you?** Allowing me to call quicker and the reporting feature is important to me as a business ## NUACOM Discussions - [What is NUACOM used for?](https://www.g2.com/discussions/what-is-nuacom-used-for) - [How was your onboarding and number porting experience with NUACOM?](https://www.g2.com/discussions/how-was-your-onboarding-and-number-porting-experience-with-nuacom) - 1 upvote - [View NUACOM pricing details and edition comparison](https://www.g2.com/products/nuacom/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+11%3A00%3A30+-0500&secure%5Bsession_id%5D=63d0eee5-78e4-472c-99fd-30ed988fabb0&secure%5Btoken%5D=ca3f1ef02afecc2531aec7652382cfca1deb97d4a36faa2387f8fe3bdbb72005&format=llm_user) ## NUACOM Integrations - 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AI Voice Assistants** - Voice Recognition **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring - Performance Evaluation **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Generative AI** - AI Text Summarization **Security and privacy - AI Voice Assistants** - Encrypted communication **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top NUACOM Alternatives - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,379 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,590 reviews)