--- title: NUACOM Reviews meta_title: 'NUACOM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 302 reviews by the users' company size, role or industry to find out how NUACOM works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 302 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # NUACOM Reviews **Vendor:** NUACOM **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.8/5.0 **Total Reviews:** 302 ## About NUACOM Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company. ## NUACOM Pros & Cons **What users like:** - Users commend NUACOM's **excellent customer support** , appreciating the friendly and efficient service they received throughout integration. (54 reviews) - Users highlight the **ease of use** of NUACOM, appreciating its intuitive design and excellent support throughout onboarding. (47 reviews) - Users find NUACOM's support to be **very helpful** , enhancing call management and overall efficiency in their operations. (42 reviews) - Users praise the **easy setup** of NUACOM, highlighting seamless onboarding and quick integration with no issues. (32 reviews) - Users commend NUACOM's **efficient and friendly customer service** , appreciating their helpfulness and knowledgeable support. (26 reviews) - Implementation Ease (22 reviews) - Quick Setup (22 reviews) - Features (17 reviews) - Simple (17 reviews) - Intuitive (15 reviews) **What users dislike:** - Users report **occasional call issues** and lag, though support assists in resolving these problems effectively. (7 reviews) - Users find **call limitations** with NUACOM frustrating, particularly concerning Keap CRM integration and missed calls. (4 reviews) - Users find NUACOM to be **high cost** , especially when needing multiple extensions and additional features like texting. (4 reviews) - Users express a desire for a **wider selection of features** in NUACOM, limiting their overall experience and convenience. (4 reviews) - Users face **connection issues** with NUACOM, often experiencing dropped calls and difficulties connecting to networks. (3 reviews) - Users experience **dialer issues** , including slow performance and inaccurate voicemail pronunciations of some names. (3 reviews) - Users note the **difficult setup** of NUACOM, requiring multiple calls and personal troubleshooting for resolution. (3 reviews) - Users find NUACOM to be **expensive** , especially when needing multiple extensions and added features like texting. (3 reviews) - Slow Performance (3 reviews) - Call Management (2 reviews) ## NUACOM Reviews ### 1. New Customer Set up **Rating:** 4.5/5.0 stars **Reviewed by:** carmel m. | Financial Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about NUACOM?** Sales Rep was extremely easy , not over pushy . Once contract agreed very easy to move forward. **What do you dislike about NUACOM?** Only set up a day , so no dislikes so far **What problems is NUACOM solving and how is that benefiting you?** Having moved from Blueface exiting the market , they are currently just meeting our continued needs of calls and call setups ### 2. Great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Juan C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about NUACOM?** The service team were helpful and friendly. **What do you dislike about NUACOM?** Not enough experience to say yet. Ill know next month. **What problems is NUACOM solving and how is that benefiting you?** I want a VOIP system that we can use on our staff's mobile devices. Their app allows for this. ### 3. FANTASTIC SERVICE **Rating:** 5.0/5.0 stars **Reviewed by:** Malachy S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about NUACOM?** The efficient and courteous manner of their staff members made my onboarding so easy **What do you dislike about NUACOM?** There no nonsence approach in explaining their systems and onbording process **What problems is NUACOM solving and how is that benefiting you?** Configureing a phone system that links with our IT and allows us to present a professional approach to our clients ### 4. Nuacom Onboarding session was very helpful and it set up our new account with all our requirements. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about NUACOM?** The onboarding session was very helpful and showed how to use the online portal, the app, and all of the features that are availabe through Nuacom. The system is very user friendly and easy to install. The customer service is excellent. **What do you dislike about NUACOM?** As we are a new customer, I have not found any issues with Nuacom. **What problems is NUACOM solving and how is that benefiting you?** This allows remote working and we can monitor and make & recieve calls, when working at a different location. This is very beneficial for our business. ### 5. Efficient and seamless transfer of phone systems **Rating:** 5.0/5.0 stars **Reviewed by:** Liz B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about NUACOM?** The ease of transferring and setting up our phones was excellent and the support and training from Vab with new phones in particular was outstanding. **What do you dislike about NUACOM?** Everything was great! No headaches or concerns. **What problems is NUACOM solving and how is that benefiting you?** Our business dealings are initally phone based and due to offering support to our customers 24/7 we are highly dependant on an operating phone system with an out of office divert in place. This is imperative and NuaCom have assisted us to no end with this. ### 6. Excellent Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ellouise H. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about NUACOM?** Straighforward platform to use and the onboarding process was seamless thanks to Vaibhav Sharma **What do you dislike about NUACOM?** No complaints about NUACOM so far everything has been excellent. **What problems is NUACOM solving and how is that benefiting you?** We want our customers to be able to readch us at any point in time so that we can provide them with the best service possible. ### 7. Extremely helpful company and user friendly system **Rating:** 5.0/5.0 stars **Reviewed by:** Shannen C. | Customer Care Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about NUACOM?** The response time from our sales rep and everyone else I have dealt with has been phenomenal. From my brief look at the system through the demo and onboarding meeting it looks extremely user friendly. The features it can provide are fantastic and I am really looking forward to having it up and ready to use. **What do you dislike about NUACOM?** So far I can't find anything to dislike about nuacom. **What problems is NUACOM solving and how is that benefiting you?** The reporting system within nuacom is exactly what we need as a company. Being able to change phone settings ourselves is also a huge benefit. ### 8. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Paddy K. | Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about NUACOM?** Easy to use and reliable. Used previously in another organization so decided to also set it up with the new charity. **What do you dislike about NUACOM?** No downsides apart from separate charges for sending SMS messages. **What problems is NUACOM solving and how is that benefiting you?** Run a small charity called meals on wheels Tralee. We set up a Cafe to help raise funds for meals on wheels. Calls were getting mixed up and it made life difficult. This system makes a clear separation. ### 9. Very helpful Knowledgable Service **Rating:** 5.0/5.0 stars **Reviewed by:** Mary W. | Clerical accounts administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2024 **What do you like best about NUACOM?** My advisor Vaibhav was very helpful and knows his stuff talked me through the entire process without any timewasting and asked if i had questions at every stage . **What do you dislike about NUACOM?** I have had no problems and cannot say there is anything I disliked. **What problems is NUACOM solving and how is that benefiting you?** They are providing us with a phone service as our previous supplier is leaving the Irish market They are helping us by providing us with new service with minimal disruption ### 10. Incredible service **Rating:** 5.0/5.0 stars **Reviewed by:** Hugo U. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about NUACOM?** I really like the integrations and functionalities but most importantnly their team. You always get through quickly and they are great help when needed. **What do you dislike about NUACOM?** Sometimes the calls can lag. Would be great to download multiple call transcripts in one go. **What problems is NUACOM solving and how is that benefiting you?** Helps us do hundreds of outbound calls. ### 11. Friendly & knowledgable staff, great system **Rating:** 5.0/5.0 stars **Reviewed by:** Tim M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about NUACOM?** So far (and it's early days!) the Nuacom team have been great. The sales & onboarding processes were simple; the staff were knowledgeable and responsive. Very refreshing! **What do you dislike about NUACOM?** It's early days, so nothing to dislike yet. **What problems is NUACOM solving and how is that benefiting you?** IP telephone system ### 12. Quick simple process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about NUACOM?** The onboarding process was very simple and easy to follow. Our system was quickly set up and ready to use within minutes. The support from Vaibhav was excellent. **What do you dislike about NUACOM?** I have no negative comments about the system at this point. **What problems is NUACOM solving and how is that benefiting you?** Nuacom is providing our full office phone system. ### 13. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Keith K. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about NUACOM?** Very easy platform to use. Easy onboarding and great customer service **What do you dislike about NUACOM?** All good! I have no issues with Nuacom, they have been excellent **What problems is NUACOM solving and how is that benefiting you?** Maintaining main line numbers and forwarding them to staff ### 14. Simple and Straighforward **Rating:** 5.0/5.0 stars **Reviewed by:** Helena N. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about NUACOM?** I was suprised by the value and features. All the staff have been polite and knowlegable. The speed of porting our number and setting us up with training has been without fault. **What do you dislike about NUACOM?** I have not experience anything negative as yet. **What problems is NUACOM solving and how is that benefiting you?** We were looking for a new supplier after BlueFace left the Irish market. ### 15. Easy & Professional Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa C. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about NUACOM?** Heather was most helpful and professional during my onboarding meeting. It was great to be shown through every part of the app and it's functions. Also to have put our voicemails in place which was done with patience. **What do you dislike about NUACOM?** There has been nothing so far that I dislike. **What problems is NUACOM solving and how is that benefiting you?** NUACOM is benefitting us by provideing more indept reports of the calls received and more advanced system for our voicemail systems. ### 16. Straight forward and no nonsense **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about NUACOM?** They really helped us step by step the whole way through the set up process. **What do you dislike about NUACOM?** Could reply to emails a bit faster. But it's not been a real issue. **What problems is NUACOM solving and how is that benefiting you?** Blueface shutting down was our main problem. Nuacom were on the ball to take up the position. ### 17. Excellent voip phone provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about NUACOM?** We found Nuacom came with all the servies we were looking for in a voip provider. Extremely quick to reply to any queries. Friendly service and very efficient. **What do you dislike about NUACOM?** The only thing I would suggest is when sending phones out with self-installation, it needs to made clear that you can't use the phones until you do the onboarding call which you need to schedule in. And that you should connect your new phone just before your onboarding call. That was the only part of the process I was confused with - otherwise everything went perfectly. **What problems is NUACOM solving and how is that benefiting you?** We came to Nuacom following the annoucement that Blueface was discontinuing its service in Ireland. We researched new providers and Nuacom came top of the list in terms of price, installation and smoothness of transfer. ### 18. Atlantic Towage & Marine Ltd **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about NUACOM?** Vaibhav Sharma was very helpful and efficient. **What do you dislike about NUACOM?** None of note.................................... **What problems is NUACOM solving and how is that benefiting you?** Office based VOIP phones. ### 19. Very easy to deal with **Rating:** 5.0/5.0 stars **Reviewed by:** Cathal O. | Business Owner/ Seniour Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about NUACOM?** Having used NUACOM in previous employment and found it very good, when I setup my own company I choose NUACOM for my own phones, when one of my customers needed to change Telecoms company I immediately suggested NUACOM also. Their interface is intuitive and support is great. **What do you dislike about NUACOM?** Currently there is nothing I dislike about NUACOM. **What problems is NUACOM solving and how is that benefiting you?** Call flows for users on call for out of hours are easily managed ### 20. Efficient and Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about NUACOM?** Easy to use. Easy to set up. Supportive sales and onboarding team. Excellent features for the service we require. Integrates well and easily with our other systems. **What do you dislike about NUACOM?** The audio feedback / echoing on some calls. **What problems is NUACOM solving and how is that benefiting you?** Being able to have two numbers for both Ireland and the UK, with ease of movement between both. ### 21. I had a meeting with Heather today, she was excellent in explaining and setting up our system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about NUACOM?** We are only very new to Nuacom so have no real experience with them yet however the change over from our previous supplier has been very well organised by Nuacom **What do you dislike about NUACOM?** I have no reason to dislike anything about Nuacom to date. **What problems is NUACOM solving and how is that benefiting you?** our previous supplier is ceasing operations, Nuacom has made the transition seamless and stress free. ### 22. Thanks for the quick and easy porting of the phone system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2024 **What do you like best about NUACOM?** Switching our phone system from Blueface to Nuacom was an incredibly smooth and efficient process. The transition was not only quick but also hassle-free, thanks to the exceptional customer support provided by Nuacom. Their team was knowledgeable and responsive, ensuring that every question we had was answered promptly and thoroughly. One of the most impressive aspects of the switch was the ease of porting our existing numbers. The entire porting process was seamless, and we experienced no downtime, which was crucial for maintaining uninterrupted communication with our clients. Overall, the transition to Nuacom has significantly enhanced our phone system's reliability and functionality, making it a highly positive experience. **What do you dislike about NUACOM?** The switch from Blueface to Nuacom was all positive, we didn't come accross anything which the support team was not able to fix. **What problems is NUACOM solving and how is that benefiting you?** NUACOM is providing a phone system which allows us to work remotly and provide support to our clients. ### 23. So much better than previous supplier... and that is just the onboarding! **Rating:** 5.0/5.0 stars **Reviewed by:** Scott C. | Director of Operations and Deputy CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about NUACOM?** Really helpful and knowledgable team. Genuinely impressed with the whole srt up so far. **What do you dislike about NUACOM?** Nothing so far! Genuinely really impressed with it so far. **What problems is NUACOM solving and how is that benefiting you?** Caller display - we now know which phone line a caller is calling. The back office features are really good too. ### 24. Perfect from start to finish **Rating:** 5.0/5.0 stars **Reviewed by:** Mario D. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about NUACOM?** Everything went smoothly. Promises were kept and very fast updates and help. **What do you dislike about NUACOM?** Nothing to note here. Everything was fine **What problems is NUACOM solving and how is that benefiting you?** Ease of accepting phone calls for different lines. ### 25. Business Phone System Change Over **Rating:** 5.0/5.0 stars **Reviewed by:** Alan S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about NUACOM?** Nuacom made it seemless for our change over of VIOP providers. **What do you dislike about NUACOM?** Nothing, the service has been extremely professional! **What problems is NUACOM solving and how is that benefiting you?** Nuacom are changing over our office phone system and have made this process so easy without any downtime to our service. ### 26. Quick, easy and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about NUACOM?** We were set up very quickly and the onboarding session displayed the ease of use and simplicity of the system **What do you dislike about NUACOM?** Some of the personalisable settings are not clear **What problems is NUACOM solving and how is that benefiting you?** Providing us with a number that allows us to contact patients outside of the UK ### 27. Urgent Phone System Change Over **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about NUACOM?** Very easy to deal with and really quick to arrange installation and training. **What do you dislike about NUACOM?** Portable handset wasn't available to use after change over for 24 hours **What problems is NUACOM solving and how is that benefiting you?** Excellent customer service and provision of the right handsets for our business requirements. ### 28. Easy Setup - Comparatively Priced **Rating:** 5.0/5.0 stars **Reviewed by:** Colin L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about NUACOM?** Knowledgeable customer support and easy setup. **What do you dislike about NUACOM?** Helpful if multiple companies could log into the same app and use diffrent company numbers in the one interface, rather than setting up a call forwarding option. **What problems is NUACOM solving and how is that benefiting you?** Enabling us to have a national number ### 29. Efficient and direct instructions/ Ease of implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Miriam B. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about NUACOM?** Customer services- always somone to talk to besides a chat bot. **What do you dislike about NUACOM?** First time registering with Nuacom & hope it will be easy to use **What problems is NUACOM solving and how is that benefiting you?** 3 users have assecc to incoming calls out of office hours ### 30. Porting Irish Number **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about NUACOM?** The porting of our Irish number was a smooth experience. **What do you dislike about NUACOM?** Porting other countries' numbers has not been as smooth as porting the Irish number. **What problems is NUACOM solving and how is that benefiting you?** - ### 31. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Evan M. | Principal of law firm, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about NUACOM?** We recently transferred from another provider and the whole process was made so easy thanks to the help of Vaibhav Sharma. He was extremely helpful and professional. T **What do you dislike about NUACOM?** There is so far nothing I have disliked. **What problems is NUACOM solving and how is that benefiting you?** It's is providing a lad line service for us via Voip ### 32. Very good so far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about NUACOM?** The voicemail transcripts log is amazing, saves time listenting to the voicemails **What do you dislike about NUACOM?** We are unable to connect to the internal network in the hospital nearby **What problems is NUACOM solving and how is that benefiting you?** As outlined the voicemail transcript solves the problem of having to listen to voicemails. Also the call log very helpful ### 33. Very good service from Vaibhav Sharma **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about NUACOM?** Very good service from Vaibhav Sharma and team **What do you dislike about NUACOM?** Nothing so far, everything has been smoth **What problems is NUACOM solving and how is that benefiting you?** We needed a landline phone number ### 34. Best soft phone service of the century! **Rating:** 5.0/5.0 stars **Reviewed by:** Sean N. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about NUACOM?** The customer service is impeccible. I was guided through each step of the process which was really helpful. I cannot thank David and Vaibhav enough for all their help - a truly tremendous team serving an incredible piece of tech! **What do you dislike about NUACOM?** Nothing! It's perfect and does exactly what I need it to do. **What problems is NUACOM solving and how is that benefiting you?** I needed a softphone to call clients internationally at low rates. So far, this is doing just that at a fraction of the cost I used to spend using my mobile phone! ### 35. Review of Nuacom VOIP System **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about NUACOM?** Porting from Blueface was very straightforward. Call Quality Superb. IVR system very easy to use and onboarding was fantastic. **What do you dislike about NUACOM?** We dislike nothing about the product or service **What problems is NUACOM solving and how is that benefiting you?** Porting from Blueface for our company's numbers. We are thrilled with how easy the changeover was and how well Nuacom system works. ### 36. Great Support and Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about NUACOM?** Ease of Implementation and very good customer service + support **What do you dislike about NUACOM?** No downsides at the moment, all systems seems to be working very well **What problems is NUACOM solving and how is that benefiting you?** Customer phone support services in 5 countries ### 37. short but efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Bernard T. | adminastrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about NUACOM?** at the minte everything has been of a high standadrd **What do you dislike about NUACOM?** at the minute nothing hopefully it stays that way **What problems is NUACOM solving and how is that benefiting you?** phone line support ### 38. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about NUACOM?** Swift and efficient service. Very Helford staff from sales to support. **What do you dislike about NUACOM?** Nothing so far,I have not had a negative experience **What problems is NUACOM solving and how is that benefiting you?** Providing business phone line ### 39. Excellent onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Tony D. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about NUACOM?** Ease of use, the app function, and overall management of phone system **What do you dislike about NUACOM?** Have not used long enought to find a fault **What problems is NUACOM solving and how is that benefiting you?** needed a new system ### 40. Very pleased experience with your services. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about NUACOM?** Your service was very pleasant. From sending a query regarding a quote to your services to receiving a phone call to showcase what your services can do was fantastic! I enquired at multiple companies regarding services and the team at Nuacom jumped in straight away to assist me, with a quote very short after. It was easy, fast and hassle free to get sorted with a Softphone and the fact that I can use it on my Desktop and Mobile phone is a plus! Vaibhav Sharma assisted me with my onbourding as well- it went very well, and he made me understand the software and answered all my quesions. 10/10 for customer support. **What do you dislike about NUACOM?** There was nothing I disliked about the service. **What problems is NUACOM solving and how is that benefiting you?** Nuacom is allowing me to get in touch with business clients and colleagues from oversees. ### 41. New Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about NUACOM?** So far both the sign up process and the onboarding process has been every efficient and helpful **What do you dislike about NUACOM?** We have nothing to dislike as it stands! **What problems is NUACOM solving and how is that benefiting you?** Our current provider is ceasing this service ### 42. Integaration **Rating:** 5.0/5.0 stars **Reviewed by:** Emmet M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about NUACOM?** The ease of integration & the customer support in doing so, was superb... **What do you dislike about NUACOM?** Our goal was to intergrat from an old supllier to Nuacom & this was seamless.... **What problems is NUACOM solving and how is that benefiting you?** Integration ### 43. Impressive range of features tailored to enhance business communications efficiently. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about NUACOM?** We found Nuacom not only to be exceptionally cost-effective but also a superior choice that has significantly reduced our monthly phone bills. The system offers an impressive range of features tailored to enhance business communications efficiently. It was easy to implement and our team starting using it with onl a 20 min training session. **What do you dislike about NUACOM?** I love everything about Nuacom and they system **What problems is NUACOM solving and how is that benefiting you?** It's truly remarkable how much value Nuacom has added to our operations with their reliable and advanced technology. Highly recommended for any company looking to upgrade their communication tools without breaking the bank. ### 44. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about NUACOM?** So far the features are great but the customer service on set up was incredible **What do you dislike about NUACOM?** Nothing so far. I am only starting to use it **What problems is NUACOM solving and how is that benefiting you?** Online phone calls with ability to take in phone Very helpful ### 45. NUACOM, Great Pricing, Great Staff, Great Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about NUACOM?** I particularly like the fact that they run down trough the settings with you and even configure everything while explaining it to you. **What do you dislike about NUACOM?** I'm a new customer so nothing so far, going by my experence so far I don't foresee and issues. **What problems is NUACOM solving and how is that benefiting you?** Configuring my new account. ### 46. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about NUACOM?** Plenty of Features and the text message ellement is very helpful **What do you dislike about NUACOM?** At first I found the call flow hard to understand but the onboarding meeting cleared it up. **What problems is NUACOM solving and how is that benefiting you?** No problems so far ### 47. Really intuitive and international calls quality is nice **Rating:** 5.0/5.0 stars **Reviewed by:** Sabine L. | Director, Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about NUACOM?** It's simple to load on PC or mobile and take calls anywhere, send them to the voice mail and it has all kinds of tools useful to keep efficient call tracking. **What do you dislike about NUACOM?** I do no have any dislike, they have the best feature offerings and the most reliable service I have used. **What problems is NUACOM solving and how is that benefiting you?** NUACOM manages my audio calls, extension numbers to staff and call tracking all in one place, and it's handy for that. ### 48. All set up and ready to go in 20 minutes - excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Andy M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2024 **What do you like best about NUACOM?** Simple. And easy to use App works well, porting was easy **What do you dislike about NUACOM?** Nothing yet thankfully but will keep a close eye **What problems is NUACOM solving and how is that benefiting you?** Internal and external communication with our clients ### 49. Prompt & Efficient service **Rating:** 5.0/5.0 stars **Reviewed by:** Fergus M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about NUACOM?** Great support from an experienced & helpful team **What do you dislike about NUACOM?** I'm a new user with nothing negative to report **What problems is NUACOM solving and how is that benefiting you?** I needed a virtual phone service, with access to my landline through an app ### 50. Very User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about NUACOM?** I found communication excellent. From the sales to support very helpful. **What do you dislike about NUACOM?** I have no problem at present but we have only started using it. **What problems is NUACOM solving and how is that benefiting you?** We want to streamline our processes and give better service to our customers ## NUACOM Discussions - [What is NUACOM used for?](https://www.g2.com/discussions/what-is-nuacom-used-for) - [How was your onboarding and number porting experience with NUACOM?](https://www.g2.com/discussions/how-was-your-onboarding-and-number-porting-experience-with-nuacom) - 1 upvote - [View NUACOM pricing details and edition comparison](https://www.g2.com/products/nuacom/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+20%3A38%3A25+-0500&secure%5Bsession_id%5D=e1f735d8-d0cf-4190-a1e7-1bf9e681b4a9&secure%5Btoken%5D=9b9de4c113567e12ef7ef84854601b865660d28b9b23f52960cc01a43e588bac&format=llm_user) ## NUACOM Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 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[Odoo](https://www.g2.com/products/odoo-odoo/reviews) - [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [OnePageCRM](https://www.g2.com/products/onepagecrm/reviews) - [Ortto](https://www.g2.com/products/ortto/reviews) - [Overloop.ai](https://www.g2.com/products/overloop-ai/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Sendloop](https://www.g2.com/products/sendloop/reviews) - [SendPulse](https://www.g2.com/products/sendpulse/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [VASPP BREVO](https://www.g2.com/products/vaspp-brevo/reviews) - [Wealthbox CRM](https://www.g2.com/products/wealthbox-crm/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Woodpecker.co](https://www.g2.com/products/woodpecker-co-woodpecker-co/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk Contact Center](https://www.g2.com/products/zendesk-contact-center/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## NUACOM Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text Summarization **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring - Performance Evaluation **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Generative AI** - AI Text Summarization **Security and privacy - AI Voice Assistants** - Encrypted communication **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top NUACOM Alternatives - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,383 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,598 reviews)