Entrata Reviews & Product Details

Entrata recently adjusted their guest cards to automatically opt prospects in for text messaging which has been a HUGE help. Also, their Digital Marketing Bundle has saved my team 21 hours per person per month (84 hours total). Amazing! Review collected by and hosted on G2.com.

In email campaigns, Entrata has an AI feature to help with mass emails. However, the AI doesn’t use Entrata’s merge fields so you need to delete the AI attempts at merge fields and replace with Entrata’s, creating concern over using AI at all until fixed as it hurts the brand to miss an edit Review collected by and hosted on G2.com.

Entreat has w way of now filtering out prospects rhat are starting the application process which is extremely helpful in seeing who I need to make a promotion communication for day to day duties in office. Review collected by and hosted on G2.com.

I do still feel that customer support should be more accessible to every position in property management this would help a lot when it comes to getting quick answers to prospects that have put in applications with a screening issue, etc. Review collected by and hosted on G2.com.

I’ve been using this system for about six months, and I use it every day. It’s very easy to understand, and my overall experience has been straightforward. Whenever I’ve had any struggles with the system, customer support has been very helpful and quick to assist with any issues. I also appreciate how there are multiple locations where you can easily find exactly what you’re looking for in an organized way. Review collected by and hosted on G2.com.

The dashboard can occasionally be confusing, and the system sometimes lags or even crashes, though this doesn't happen often—it's more like once in a blue moon. Review collected by and hosted on G2.com.

What I like most about Entrata is how fast and efficient it is with updates. The system provides real-time information on applications and screenings, which makes it much easier to stay on top of everything and keep the leasing process running smoothly. Review collected by and hosted on G2.com.

What I dislike least about Entrata is that it has so many different reports and sections spread across the applicant and resident tabs, which can sometimes make it a bit overwhelming to navigate quickly. Review collected by and hosted on G2.com.

For us, Entrata consolidates leasing, maintenance, accounting, and resident services into one dashboard, reducing the need for multiple software systems. It also gives us more efficient tools for our onsite teams to take care of our residents. They also allow us full access to our date to where we can develop business intelligence tools in house which is huge for us on how that data is presented. Review collected by and hosted on G2.com.

The only real downside that we have experienced is the same as probably any Company that switches to a new software. The learning curve and the constant updates. Review collected by and hosted on G2.com.

I find the feature that allows me to write multiple leases at a time very useful, as it gives residents the option to choose. This functionality facilitates the lease creation process for me. Review collected by and hosted on G2.com.

{"I found the setup process for Entrata difficult and confusing, largely because I received no training. Even after two years, I still don't fully understand how to use it effectively.","The software does not solve the problems I encounter, as everything remains disorganized. The move-in process, in particular, is terrible and inefficient.","When moving residents into bed spaces, I encounter a cumbersome process where I must manually move each resident. This creates a cascading effect of errors and is extremely time-consuming because of the complexity in dealing with multi-versus single contracts.","Writing leases is an arduous task as the dates and payments are not in chronological order. This adds unnecessary complexity and time to the leasing process.","The leads board lacks a holding section for applicants whose eligibility is pending, compelling me to manage follow-ups inefficiently."} Review collected by and hosted on G2.com.

The dynamic functionality of Entrata eliminates the need for multiple software systems to store and pull financial data. This has reduced friction for our team and ensures consistent and accurate data across the company.

Another great thing about Entrata is that it is very intuitive and makes training new employees quite easy. This makes it easy to implement across our platform.

We use Entrata very frequently for external due diligence, financial reporting, and a variety of other daily uses.

The customer support team has also allowed us to implement a variety of new reports into our default pulls through Entrata, which have been very easy to integrate.

Entrata offers a wide range of API integrations, including marketing platforms, payment processors, and smart home technology, allowing operators to customize their tech stack without sacrificing system stability. Review collected by and hosted on G2.com.

If there were any room for improvement it would be more customizable reports. We feel there are some limitations to some of the niche reporting we require. Review collected by and hosted on G2.com.

With the added security of the two factor it makes the software more secure Review collected by and hosted on G2.com.

things have improved and seems to work smooth Review collected by and hosted on G2.com.

Bank reconciliation is easy to do, we can do by importing bank transaction file.

Report packet is available so that we can run multiple reports in a single packet at same time.

JE import function is very good Review collected by and hosted on G2.com.

It takes little extra time to download the reports.

It is not help full for housing units/affordable units Review collected by and hosted on G2.com.

The feature I appreciate most about Entrata is how it streamlines day-to-day operations, from processing applications to managing payments. It’s efficient, user-friendly, and makes communication with residents much easier. Review collected by and hosted on G2.com.

One area for improvement in Entrata is that some features can take a little time to learn initially. Once you get the hang of it, though, the platform is very intuitive and powerful Review collected by and hosted on G2.com.