--- title: Entrata Reviews meta_title: 'Entrata Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 820 reviews by the users' company size, role or industry to find out how Entrata works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 820 scale: '5' date_modified: '2026-08-05' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Entrata Reviews **Vendor:** Entrata, Inc. **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 820 ## About Entrata Entrata is a comprehensive property management operating system for multifamily communities worldwide. It unifies leasing, operations, and resident engagement into a single, connected system. Through unified workflows and a shared data layer, Entrata eliminates silos and reduces manual processes, creating a system that doesn’t just support work, but actively executes it. The result is greater efficiency, fewer operational gaps, and improved performance at scale. At the center of this platform is Entrata’s Layered Intelligence (ELI+), which delivers purpose-built AI across the most critical moments in the resident lifecycle, including leasing, payments, renewals, and maintenance. From lead conversion to lease signing, ELI+ automates follow-ups, answers prospect inquiries, schedules tours, optimizes rent collection, ensures secure renewals, and streamlines service requests. By embedding intelligence directly into workflows, ELI+ enables teams to operate more efficiently while focusing on high-impact work that drives stronger NOI. Entrata is powered by two core experience platforms: the Operations Experience Platform (OXP) and the Homebody Resident Experience Platform (RXP). OXP transforms property management into an AI-native operating environment where human teams and AI agents work together seamlessly. With built-in automation, governance, and visibility through tools like OXP Studio, operators can manage, monitor, and scale their operations with greater consistency, control, and confidence. On the resident side, Homebody Resident Experience Platform (RXP) delivers a modern, unified app that brings every interaction into one place. Residents can make payments, submit service requests, access renters insurance and deposit alternatives, build credit through rent reporting, and engage with their community, all within a single experience. For operators, this unified platform enhances resident satisfaction and retention while unlocking new ancillary revenue opportunities and enabling customizable, brand-aligned experiences. Together, these capabilities power Entrata’s vision for Autonomous Property Management™, an AI-native, agentic approach where workflows are coordinated and executed across the entire property lifecycle. Instead of relying on teams to manage every task manually, Entrata enables a system where technology and automation drive consistency, speed, and better outcomes, giving operators the freedom to scale efficiently and operate on their own terms. ## Entrata Pros & Cons **What users like:** - Users praise the **ease of use** of Entrata, benefiting from its seamless management and centralized features. (195 reviews) - Users commend Entrata for its **user-friendly interface** , making navigation and training quick and efficient. (87 reviews) - Users value the **easy navigation** of Entrata, making it efficient to find and manage essential tasks. (65 reviews) - Users praise Entrata's **responsive customer support** , making it easy to navigate and implement across teams. (64 reviews) - Users love the **efficiency** of Entrata, streamlining property management and enhancing usability for all parties involved. (64 reviews) - Users find Entrata to be an **intuitive platform** that enhances their experience in multi-family housing management. (60 reviews) - Users find Entrata's **intuitive interface and comprehensive resources** invaluable for efficient property management and streamlined operations. (58 reviews) - Users find **Entrata's navigation easy** , simplifying management tasks across multiple sites and enhancing overall efficiency. (55 reviews) - Information Access (46 reviews) - Reporting Features (46 reviews) **What users dislike:** - Users express dissatisfaction with **missing features** in Entrata, such as needed reports and improved layout for better usability. (43 reviews) - Users find the **poor usability** of Entrata frustrating, impacting navigation and causing workflow inefficiencies. (24 reviews) - Users find the **reporting issues** in Entrata problematic, leading to confusion and unreliable data on occupancy and maintenance. (24 reviews) - Users often face **update issues** with Entrata, leading to problems with reports and slower resolution of feature requests. (23 reviews) - Users experience **poor customer support** with long wait times and unhelpful assistance, impacting their ability to resolve urgent issues. (22 reviews) - Users find the **inadequate reporting** in Entrata confusing, making it hard to understand metrics and user permissions. (20 reviews) - Limited Customization (18 reviews) - Software Bugs (18 reviews) - Lease Management (17 reviews) - Users note that the **interface can feel slow or clunky** at times, impacting the overall experience with Entrata. (17 reviews) ## Entrata Reviews ### 1. Easy Access to EVERYTHING Property Management **Rating:** 4.5/5.0 stars **Reviewed by:** Jordyn B. | Executive Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Entrata?** Entrata is easy to use, provides multiple training courses and compitent, friendly Customer Service/Support. I love that I can handke work orders, resident payments, Lease renewals and more, all on one platform. **What do you dislike about Entrata?** The only downside to Entrata is that they do not yet have a HUD/Public Hosuing side to it. I heard this is coming and am eagerly awaiting the release!! **What problems is Entrata solving and how is that benefiting you?** Invoicing has NEVER been easier!! ### 2. Entrata Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Entrata?** I love how this is an all in one software, very user friendly and easy to learn. Our team uses Entrata every day. **What do you dislike about Entrata?** Loading times on the "work order" tab can take longer than desired. **What problems is Entrata solving and how is that benefiting you?** Entrata make our jobs as maintenance technicians much easier, we can view work orders, turns, move outs and move ins all in one spot. ### 3. Entrada support team always delivers when needed. **Rating:** 5.0/5.0 stars **Reviewed by:** Angela U. | Property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Entrata?** I feel like entry. It is very user-friendly and their support team always has an answer and assist in every area needed. **What do you dislike about Entrata?** There's really nothing I don't like about Entrada. It's very user-friendly. **What problems is Entrata solving and how is that benefiting you?** I've had an issue before where I needed to take a tenant off of the lease. And Entrada to help me navigate through that ### 4. Couldn’t imagine using a Different software **Rating:** 4.0/5.0 stars **Reviewed by:** Kenneth O. | Directional sales and service, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Entrata?** The adaptability. The continual advancement and ease of use. The workflow on the dashboard is fantastic. **What do you dislike about Entrata?** I don't think I have anything. I really dislike typically when I have problems. It's with the Internet. When there is issues, you guys are always there for support. **What problems is Entrata solving and how is that benefiting you?** They continually help smooth the process. In all aspects of property management. They are continually integrating with new systems. ### 5. With using Entrata I am able to follow up with units that move in, also its super convenient to use **Rating:** 4.5/5.0 stars **Reviewed by:** Robert H. | Maintenace supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Entrata?** What i find helpful are the entrata courses. I find them to be really helpful when navagating Entrata **What do you dislike about Entrata?** When Making P.O.s soetimes the system freezes resulting in having to restart. its frustrating sometimes but hopefully this helps correct this issue. **What problems is Entrata solving and how is that benefiting you?** As of now I dont see any issiues.Just only when the system crashes and having to restart everything while making purchase orders ### 6. Single Family Rental Homes **Rating:** 4.5/5.0 stars **Reviewed by:** Racquel B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** The best thing about Entrata is the integrations with other vendors that make it easier to do your work. And that you don't need so many systems to get your job done. **What do you dislike about Entrata?** Least helpful would be not being able to do enough functions in bulk or not being able to accommodate single family home common things when there is no on site maintenance and centralized departments. **What problems is Entrata solving and how is that benefiting you?** Lead tracking and lead sourcing. Robust activity log for tracking. ### 7. Entrata Dallas Base Camp **Rating:** 4.5/5.0 stars **Reviewed by:** Ryane K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** Efficiency and Navigation throughout the website **What do you dislike about Entrata?** The updates are lovely but I would like to know when they are happening and in what specific area on the Entrata site the updates are being applied. **What problems is Entrata solving and how is that benefiting you?** My property has been having issues regarding the new Revenue Intelligence feature. It has been different issues such as not posting the pricing once published and my team and I typically have to reach out to Entrata to handle this issue. ### 8. Very helpful in different points of view **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** I think the way it’s set up for multiple uses but to obtain the same goal. I think that support is always willing and available to help and follow up **What do you dislike about Entrata?** The only thing that doesn’t fully tickle my fancy is the resident portal, I feel like it needs a good update to compare to other vendors modernized and updated versions **What problems is Entrata solving and how is that benefiting you?** It great for our single home set up, although entrata really focuses on multi living ### 9. Love Entrata **Rating:** 4.5/5.0 stars **Reviewed by:** Tish S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Entrata?** Very user friend and easy to complete tasks. **What do you dislike about Entrata?** I don't really dislike anything, however I do have issues with all the permission that need to be checked when changing permissions. **What problems is Entrata solving and how is that benefiting you?** The support from Entrata is awesome ### 10. Entrata making my job a breeze l. **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** Feedback, Entrata welcomes feedback like no other property management software. The system is easy to learn. And not with Eli it makes communication with tenants that much great! Saves me so much time! **What do you dislike about Entrata?** I think sometimes future requests or tickets fall to the cracks. They created month to month rent increases but the future total rent merge field still doesn’t work. **What problems is Entrata solving and how is that benefiting you?** Automation. Makes me spend more time with things that need my immediate attention. ### 11. Entrata is Amazing! **Rating:** 4.5/5.0 stars **Reviewed by:** Katherinej S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** Entrata breaks down each step for you helping you navigate to what is needed next. It really simplifies the whole process and makes a easy work flow for your day to day! **What do you dislike about Entrata?** I would like to be able to integrate our phone system so we can do everything via entrata vs having 3rd party. **What problems is Entrata solving and how is that benefiting you?** Entrata breaks down the each step needed not only for our onsite staff but for our corporate staff as well. ### 12. Entrata Feedback Review **Rating:** 5.0/5.0 stars **Reviewed by:** Elton Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** Customer support on issues or troubleshooting scenarios. The product itself is innovative and provides an user-friendly experience. **What do you dislike about Entrata?** Innovation can often times comes with bugs and flaws. However, Entrata does a great job resolving those issues, but it does take until the next standard release to resolve them. **What problems is Entrata solving and how is that benefiting you?** Efficiencies in our operations and providing a solution where manual work done in RealPage is now automated. Such as lead management, lease generation, screening, and maintenance. ### 13. Great Improvements in Entrada **Rating:** 4.5/5.0 stars **Reviewed by:** Lola L. | Leasing Professional, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Entrata?** I like the information it provides on potential leads. I also apprciate the precisenss of the leases. Some of the features have been revised and it makes navigating the system. **What do you dislike about Entrata?** Sometimes the system locks up on me and says I don't have access to the module. **What problems is Entrata solving and how is that benefiting you?** It is solving the ease of completing leases and paperwork for move ins ### 14. Easy to use and easy to train. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** Entrata is the only CRM that I have used. It has been super easy to train my team on and even teach myself new things within the platform. It is user friendly. My favorite feature is that everything is undoable. **What do you dislike about Entrata?** I wish Entrata integrated with some other platforms and was quicker at developing the needed updates and features. **What problems is Entrata solving and how is that benefiting you?** Entrata allows us to manage centralization within one platform from single locations with ease. ### 15. Overall a good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** I like the support that Entrata offers behind their software. I can usually find an answer to my questions within a day or two by reaching out to our company representative or by submitting a help ticket. **What do you dislike about Entrata?** There are times that Entrata isn't super intuitive. There are also times where the same tasks need to be done in multiple places for it to be rolled out correctly. **What problems is Entrata solving and how is that benefiting you?** I like the AI that Entrata is rolling out to make things quicker and easier to the user. They are removing mundane tasks to make things more efficient. I also see the efforts Entrata is making to make their software more intuitive. ### 16. Entrata has simplified life for all of our teams **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** The Entrata team is extremely helpful and knowledgeable. The software is really easy to use and navigate. **What do you dislike about Entrata?** I dislike the navigation within the system. It takes several clicks to filter things where searchable fields would be easier. There is no intercompany billing functionality, or the ability to generate an AR invoice **What problems is Entrata solving and how is that benefiting you?** Custom financial reporting. As a system administrator, Entrata makes it easy to change settings and solve problems for our users ### 17. New User- I can see the possibilities **Rating:** 4.0/5.0 stars **Reviewed by:** Kisha P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** I like how much Entrata seems capable of doing, the ability to automate tedious processes is awesome. I am a new user and hope to be able to get the most out of it. **What do you dislike about Entrata?** Support is terrible, the help section on the website has little structure. There should be courses that are in sequential order to help onboard new users, **What problems is Entrata solving and how is that benefiting you?** All our records are going from paper file to digital ### 18. Learning how to use entrata **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** I like how easy it is to do payables and how i can filter it as much as i can so i can put it in correctly **What do you dislike about Entrata?** When i put a tenant on notice i wish the name would stay on top of the list when i look up there profile. Instead it puts there name at the bottom or it’s hard to find **What problems is Entrata solving and how is that benefiting you?** Entrata helps with vacancy reports ### 19. Entrata or BUST **Rating:** 5.0/5.0 stars **Reviewed by:** Lance F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** I have used Entrata since the PSI days over 18 years!!! They are always innovating, listening to their customers, and pushing the tech forward for our market and specific niche areas I.e. Student Housing **What do you dislike about Entrata?** Wish there was more swag - just sayin... **What problems is Entrata solving and how is that benefiting you?** Figuring out the special needs for our student housing markets and the unique areas and items we need. From inspection manager to BUA unit types etc ### 20. The Best PMS **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie L. | Associate Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** I’ve been an Entrata user for over 9 years and have no complaints. It’s seamless for on-site and residents, the new technology coming out is great and keeping up with trends, and I’m excited to be a user for it. **What do you dislike about Entrata?** Please make us able to transfer people who have current renewals without cancelling the renewal. **What problems is Entrata solving and how is that benefiting you?** Creating and signing leases, accepting payments, day to day operations. ### 21. I LOVE Entrata **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela J. | Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Entrata?** I love that all the property functions and programs are in one place. From prospect to move-in is easy to manage. In addition payments, reports, renewals, literally everything is under the Entrata umbrella. It makes researching and reporting seamless. **What do you dislike about Entrata?** There are no downsides for me. Everything is great! **What problems is Entrata solving and how is that benefiting you?** AI integration. ### 22. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Amber P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** Entrata is a user-friendly platform that makes it easy to manage rent payments, maintenance requests, and lease details all in one place. **What do you dislike about Entrata?** While Entrata is convenient, it can be frustratingly buggy at times, with slow load times and occasional glitches. **What problems is Entrata solving and how is that benefiting you?** Entrata’s detailed reports help streamline the court process by providing clear, organized records of payments, lease agreements, and resident histories for legal proceedings. ### 23. I Love using Entrata! It's very user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** april h. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Entrata?** The layout is very user friendly. Very easy to use and the reports are great. **What do you dislike about Entrata?** The only thing I don't like is having to log back in all of the time. **What problems is Entrata solving and how is that benefiting you?** Entrata can re-open leads that get closed out. The help department is very quick to respond. ### 24. Very User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Jackie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** I like that Entrata is very easy to navigate. And there is an ability to customize reports to suit what you need to complete. **What do you dislike about Entrata?** At this time I do not think that there is anything that I dislike. **What problems is Entrata solving and how is that benefiting you?** Entrata gives visibility into property health and allows me to see where I need to focus my time to assist my teams. ### 25. Entrata is your property’s secret weapon for success **Rating:** 5.0/5.0 stars **Reviewed by:** Angie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Entrata?** The ease of it all being in one location. Also it allows users to be self sufficient and update information themselves vs having to put in a support ticket. **What do you dislike about Entrata?** Nothing. Really looking forward to AI rollout. **What problems is Entrata solving and how is that benefiting you?** I use it for marketing. It allows me to seamlessly make sure our brand, voice and advertising is top notch across all platforms ### 26. Very Simplistic software **Rating:** 5.0/5.0 stars **Reviewed by:** Joné J. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Entrata?** I like how easy it is to utilize every feature of entrata **What do you dislike about Entrata?** I dislike the new text authentication each time to login. **What problems is Entrata solving and how is that benefiting you?** It helping me keep track of all the money owed by the residents all in one place ### 27. very easy to work with on the computer or phone **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony B. | Senior Facility supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Entrata?** The work orders are easy for my team to print and fill in all the important information that is needed **What do you dislike about Entrata?** It was slow in the beginning but now it is bette **What problems is Entrata solving and how is that benefiting you?** we use it for work orders in are sites ### 28. Entrata for the win! **Rating:** 5.0/5.0 stars **Reviewed by:** Malissa L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Entrata?** Dashboard, the ease of the layout, very user friendly. **What do you dislike about Entrata?** Advanced budgeting platform, need another year or two in a demo mode. **What problems is Entrata solving and how is that benefiting you?** Helping achieving our NOI, through pricing software ### 29. Entrata **Rating:** 4.5/5.0 stars **Reviewed by:** Grace W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** Been working in the housing industry for coming up in 7 years now, entrata is by far the most user friendly property management system I have used this far. It is every easy to learn and navigate and build your knowledge on. **What do you dislike about Entrata?** It can use some improvements on theirs variance reporting **What problems is Entrata solving and how is that benefiting you?** Managing and streamline the leasing process ### 30. This experience has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Denasia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** I like that entrata introduce multiple ways to make work easier. **What do you dislike about Entrata?** Entrata is very fast paste in updated or adding new things sometimes I am not aware until I log in. **What problems is Entrata solving and how is that benefiting you?** Entrata is benefiting me in many ways, but one of my favorites are that everything that I need is easy to find and categorized well. ### 31. Entrata is Great for Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Entrata?** Entrata is easy to use. The resident portal has a lot of information in it. **What do you dislike about Entrata?** Sometimes, it is hard to get instructions on what to do in certain situations **What problems is Entrata solving and how is that benefiting you?** It is very easy to use. ### 32. Entrata is the best comprehensive platform available. **Rating:** 4.5/5.0 stars **Reviewed by:** Melanie M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** Entrata is always innovating and making the effort to enhance the user experience and furthermore the resident experience. We use Entrata for a one stop shop, from leads to lease, accounting, reporting and more. We love Entrata! **What do you dislike about Entrata?** The response times to customer service tickets are long. **What problems is Entrata solving and how is that benefiting you?** Fraud protection from bad leads. Comprehensive resident experience and communications. ### 33. Entrata Leasing Consultant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Entrata?** I think Entrata is easy to use and very organized. **What do you dislike about Entrata?** Sometimes it can run slowly, but their customer support is very quick. **What problems is Entrata solving and how is that benefiting you?** Entrata is useful with tracking potential leads and ensuring a smooth leasing process. ### 34. Entrata is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** The integration with our residents and the resident portal allows for things to be so simple and easy to use. **What do you dislike about Entrata?** Sometimes when I call for help, the call center does not know how to help, but when I put in a ticket, the email help center typically is really helpful! **What problems is Entrata solving and how is that benefiting you?** AI has been really helpful ### 35. Love the experience **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** Easy and intuitive tool to streamline property management through various levels of the business. **What do you dislike about Entrata?** Sometimes the support queue does not answer all the questions and get trigger happy on closing tickets. **What problems is Entrata solving and how is that benefiting you?** Automating processes such as lease execution, follow up reminders through message center and contact points. Unified accounting tool bridging the gap with operations. ### 36. The all in one Property Management solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan h. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** Entrata allows our company to have all of our information in one place. We can run our leasing and maintenance processes seamlessly **What do you dislike about Entrata?** Some of the filtering tabs pop up and cover areas needing to be clicked and it can be difficult to navigate around this. **What problems is Entrata solving and how is that benefiting you?** Advanced budgeting as well as streamlining our maintenance processes. ### 37. Best PMS **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** I love how user friendly Entrata is! Our onsite teams need very little training because of its easy workflow. My CSM is always there to assist when needed and I couldn't be more grateful! **What do you dislike about Entrata?** Feature requests are hard to push through because there are so many things we want! **What problems is Entrata solving and how is that benefiting you?** All things leasing and residents! ### 38. User Friendly Property Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Entrata?** Entrata is so easy to learn and intergrate into your companies needs. It's my daily go to for property management. Everything can be found in one location and the search feature makes it even more user friendly. It is super easy to impliment corrections and changesThe customer suport is fantastic! **What do you dislike about Entrata?** I cant think of anything that I would change. **What problems is Entrata solving and how is that benefiting you?** Entrata weaves every aspect of property management into a single dashboard without making it overwhelming to the user. ### 39. Convenient Program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** I like how it inform us about lead traffics and remind us to touch base with them by showing up on the dashboard. **What do you dislike about Entrata?** There's not much to dislike. Ours is more about setting permissions. **What problems is Entrata solving and how is that benefiting you?** It has to do making the lease modifications more easier than doing so many steps to get it completed. ### 40. Have been a user for two years, and have great experiences with the platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Katie N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** We love that Entrata is a fully built out portal and should you choose, can do everything without other contacts or API’s. **What do you dislike about Entrata?** Some of our roll outs have been rocky, and need better user permissions. **What problems is Entrata solving and how is that benefiting you?** Entrata is our one stop shop and we are able to work seamlessly all on one dashboard. ### 41. The great Community **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel Eduardo G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** What I appreciate most about Entrata is the constant access to a wealth of data. The reporting system simplifies the process for our organization to develop new strategies based on the information we generate. **What do you dislike about Entrata?** What I dislike is that all features are available. On the paddle guy. **What problems is Entrata solving and how is that benefiting you?** Lead to lease Conversion. ### 42. Best management software I’ve used. **Rating:** 4.5/5.0 stars **Reviewed by:** Chris B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** Entrata allows us to manage ALMOST every aspect of our business within its software. **What do you dislike about Entrata?** Some functionalities are too long to finish. Increases pricing on new releases frustrating, as it seems finishing the core software takes a back seat. **What problems is Entrata solving and how is that benefiting you?** Lead to lease process, communication and customer service, billing and facility maintenance. ### 43. Entrata has more pros than cons **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Entrata?** Entrata is very easy to use and offers tons of helpful items and services. **What do you dislike about Entrata?** The only real downside is more often than not when I have to put in a support ticket or call for help I don’t get the answers I need (although everyone is very friendly) **What problems is Entrata solving and how is that benefiting you?** Na ### 44. Entrata client for 10 years **Rating:** 5.0/5.0 stars **Reviewed by:** Leah S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** I like how customizable the settings are, how easy it is to use the full stack of products, and we love having Abe as our CSM. **What do you dislike about Entrata?** Nothing. There are some things that don’t work for us as a company, but nothing to dislike! **What problems is Entrata solving and how is that benefiting you?** Being our end to end PMs ### 45. The platform is very user friendly, and the help is a great resource. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** The help section is very robust and updated in realtime. **What do you dislike about Entrata?** The SIM Tool has improved, but the error messages can make migrations challenging. **What problems is Entrata solving and how is that benefiting you?** I am a 3rd party consultant, so I'm not a direct user, however, when working on behalf of clients that use Entrata, their transparency internally. ### 46. Entrata Review **Rating:** 4.0/5.0 stars **Reviewed by:** Heather M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Entrata?** User friendly and offers many products.. **What do you dislike about Entrata?** Still has limitations and takes a while to resolve issues **What problems is Entrata solving and how is that benefiting you?** Currently we are still working to understand Entrata fully since we have not been using it long so there are several things in the pipeline we would like to learn more about,, ### 47. Amazing presenters **Rating:** 5.0/5.0 stars **Reviewed by:** Erika T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** I am new to Entrata with my company . I loved everything is streamlined and not a lot of clicking everywhere like in Yardi. I am loving Entrata. **What do you dislike about Entrata?** No down side as of yet.I am new to Entrata but will have more questions later. **What problems is Entrata solving and how is that benefiting you?** Streamlining with accurate information. ### 48. Region manager **Rating:** 5.0/5.0 stars **Reviewed by:** Jane R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** Love the software So easy to navigate and train my mangers and leasing agent Maintenance loves the software also **What do you dislike about Entrata?** Nothing So great to navagdste Dashboard is easy to follow and use as alerts on all that needs attention **What problems is Entrata solving and how is that benefiting you?** Regional position Entrata makes my job so easy to navigate ### 49. Assistant Director of facilities **Rating:** 4.5/5.0 stars **Reviewed by:** Ben F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** Insight that makes my job easier. Learning things to share with colleagues **What do you dislike about Entrata?** Sometimes there’s a lack of variety within the classes I would like to see more options when scheduling classes for the week **What problems is Entrata solving and how is that benefiting you?** Connecting AR to the software program, which will allow more efficiency on my end ### 50. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** nova b. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Entrata?** It is easy for all employees to learn. The way it takes you on the path that you need to go **What do you dislike about Entrata?** Right before updates some things do not work correctly **What problems is Entrata solving and how is that benefiting you?** I like the lease renewal on the dashboard. I don’t have to keep a separate spreadsheet anymore. ## Entrata Discussions - [What is Entrata used for?](https://www.g2.com/discussions/what-is-entrata-used-for) - 1 comment - [What software do property managers use?](https://www.g2.com/discussions/entrata-what-software-do-property-managers-use) - 3 comments - [View Entrata pricing details and edition comparison](https://www.g2.com/products/entrata/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+14%3A53%3A38+-0500&secure%5Bsession_id%5D=41e6c194-10ed-4ee9-b96f-740b17ecf988&secure%5Btoken%5D=9348e70615fbd31bc8c53964b4a8427a710f8e2dd8319e077ca88afb76fbec3e&format=llm_user) ## Entrata Integrations - [Bluemoon Enterprise](https://www.g2.com/products/bluemoon-enterprise/reviews) - [EliseAI](https://www.g2.com/products/eliseai/reviews) - [Jetty](https://www.g2.com/products/jetty-jetty/reviews) - [Leonardo247](https://www.g2.com/products/leonardo247/reviews) - [NetVendor](https://www.g2.com/products/netvendor/reviews) - [Nova Credit's Platform](https://www.g2.com/products/nova-credit-s-platform/reviews) - [Opiniion](https://www.g2.com/products/opiniion/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [PetScreening](https://www.g2.com/products/petscreening/reviews) - [RealPage OneSite](https://www.g2.com/products/realpage-onesite/reviews) - [Respage](https://www.g2.com/products/respage/reviews) - [Vitality](https://www.g2.com/products/vitality/reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) ## Entrata Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Integration / APIs - Reporting - Dashboards - Compliance Management - Property Management - Contract/License Management - Tenant Management - Work Order Management - User Management - Workflow Management - Insurance Management - Template Management - Invoice Management - Asset Lifecycle Management - Maintenance Management - Task Management - Contact Management - Audit Management - Vendor Management - Portfolio Management - Real-Time Reporting **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management - Occupancy Management - Housekeeping Management - Contact Management - Complaint Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations - Residential Properties **Portfolio Management** - Portfolio Risk Management - Report Generation - Integrate With Investment Software **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making - Third-Party Integrations **** - AI Copilot - Billing & Invoicing - Commercial Leases - Residential Leases - Customizable Reports - Reporting & Statistics - Transaction History - Document Storage - Recurring/Subscription Billing - Electronic Payments - Mobile Access - Client Portal - Activity Tracking - Retail Leases - Customer Database - Self Service Portal - Alerts/Notifications - Lease Origination - Generative AI - Reminders - General Ledger - Expense Tracking - Maintenance Scheduling - Lease Tracking - Multi-Currency - Contact Database - Audit Trail **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards - Overdue Payments - Commercial Properties - Activity Dashboard - Electronic Payments **Agentic AI - Property Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication - Work Order Management - Communication Management - Vendor Management - Marketing Management - Service Request Management - Reservations Management - Listing Management - Third-Party Integrations - Task Management - Tax Management - Financial Management - Channel Management - Owner Portal - Calendar Management - Contract/License Management - Vacancy Management - Faculty/Staff Management - Workflow Management - Inspection Management - Lead Management - Insurance Management - Background Screening - Website Management **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **** - Budget Tracking - Property Database - Alerts/Notifications - Transaction History - Late Fee Calculation - Credit Check - Expense Tracking - Billing & Invoicing - AI Copilot - API - Payment Processing - Document Storage - Maintenance Scheduling - Reminders - Reporting & Statistics - Data Import/Export - Generative AI - Digital Signature - Rent Tracking - Web-based Deployment - Rent Collection - Lease Tracking - Customizable Branding - Transaction Monitoring - For Real Estate - Financial Reporting - For Property Managers - Tenant Tracking - Credit Card Processing - Dynamic Pricing - For Hospitality Industry - Violation Tracking - For Residential - Search/Filter - Guest Tracking - Multi-Location - Mobile App - Electronic Signature - Utility Billing - Role-Based Permissions - Activity Tracking - Virtual Tour - Discussions/Forums - File Sharing - Drag & Drop - Recurring/Subscription Billing - For Commercial Real Estate - Client/Property Matching ## Top Entrata Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - 4.8/5.0 (433 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (270 reviews)