Compare Mentionlytics and Sprinklr Social 
Featured Products
At a Glance
Market Segments
Small-Business (74.7% of reviews)
Enterprise (49.0% of reviews)
Entry-Level Pricing
$69.00 Per Month
$2,800.00 1 User Per Year
Mentionlytics
Star Rating
(94)4.9 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$69.00 Per Month
Browse all 6 pricing plansSprinklr Social
Star Rating
(1,188)4.1 out of 5
Market Segments
Enterprise (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in its reporting and dashboard capabilities, with users highlighting the customizable dashboards and effective listening module for tracking brand mentions and sentiment. This makes it a strong choice for organizations that prioritize detailed analytics.
- Users say Mentionlytics stands out for its user-friendly interface, making navigation easy for those who may not be tech-savvy. Reviewers appreciate the intuitive design, which allows them to quickly access insights about brand mentions across social and web media.
- According to verified reviews, Sprinklr Social is noted for its robust features, such as the ability to auto-import natively published social media posts and tag them to campaigns, which enhances reporting and insights. However, some users find the platform's complexity can be a barrier for new users.
- Reviewers mention that Mentionlytics offers excellent customer support, with many users praising the responsiveness and helpfulness of the support team. This level of service is particularly beneficial for small businesses that may require more guidance during their initial setup.
- Users highlight that while Sprinklr Social has a higher entry price point, its comprehensive features may justify the cost for larger enterprises looking for advanced social media management tools. In contrast, Mentionlytics provides a more affordable option, making it appealing for small businesses with tighter budgets.
- G2 reviewers indicate that while Sprinklr Social has a higher overall G2 Score, indicating greater user satisfaction, Mentionlytics has received higher ratings in areas like ease of use and support quality, suggesting it may be a better fit for users prioritizing simplicity and assistance.
Pricing
Entry-Level Pricing
Mentionlytics
Basic
$69.00
Per Month
Perfect for Small Brands
- 3 keyword rules
- 5k monthly mentions
- 12 hours update
Sprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
Mentionlytics
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
9.1
81
8.1
975
Ease of Use
9.2
81
7.5
992
Ease of Setup
9.0
49
7.0
598
Ease of Admin
9.1
43
7.3
434
Quality of Support
9.7
76
7.7
916
Has the product been a good partner in doing business?
9.5
43
8.0
419
Product Direction (% positive)
9.7
70
7.9
955
Features by Category
Social Analytics
8.6(won by 1.5)
17
7.1
363
8.3(won by default)
16
Feature Not Available
9.1(won by 0.9)
15
8.2
438
8.3(won by default)
7
Feature Not Available
9.2(won by default)
13
Feature Not Available
8.9(won by 1.8)
11
7.1
223
8.5(won by 1.4)
12
7.1
230
Reports & Dashboards
9.0(won by 0.9)
14
8.1
443
9.1(won by 1.1)
16
8.0
442
9.1(won by 0.9)
16
8.2
434
8.5(won by default)
11
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Content & Collaboration
9.0
7
8.5
344
Feature Not Available
8.0
331
Feature Not Available
7.6
310
Feature Not Available
7.9
332
9.2
6
7.9
344
Feature Not Available
7.3
236
Social Management
9.4
9
8.2
564
9.2
8
8.5
542
9.2
8
Feature Not Available
9.3
9
8.3
568
Feature Not Available
7.3
417
Feature Not Available
7.4
243
Not enough data
7.3
201
Agentic AI - Social Media Management
Not enough data
6.5
57
Not enough data
6.6
55
Not enough data
6.6
58
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
27
Not enough data
Geographic Coverage
8.5
23
Not enough data
8.8
26
Not enough data
8.8
25
Not enough data
Reporting
8.9
28
Not enough data
9.0
26
Not enough data
8.7
26
Not enough data
9.1
29
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.2
7
Not enough data
6.7
7
Not enough data
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
52
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
54
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.2
52
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
30
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.3
29
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
9.2
56
8.2
405
8.6
50
7.0
334
9.0
28
8.3
157
8.8
27
8.2
159
8.8
27
7.5
156
8.7
26
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
8.9
54
7.1
365
9.0
54
8.3
406
8.8
27
7.9
158
8.6
26
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
266
Not enough data
7.7
242
Not enough data
8.2
248
Channels
Not enough data
7.5
196
Not enough data
8.7
279
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
199
Not enough data
8.4
276
Not enough data
7.9
223
Not enough data
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mentionlytics and Sprinklr Social are categorized as Social Media Analytics, Social Media Management, and Social Media Listening Tools
Unique Categories
Mentionlytics is categorized as Media Monitoring
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Social Customer Service, Social Media Suites, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Mentionlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.9%
Online Media
7.8%
Computer Software
6.7%
Information Technology and Services
5.6%
Management Consulting
3.3%
Other
57.8%
Marketing and Advertising
14.8%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
66.0%
Alternatives
Discussions
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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