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Compare Mentionlytics and Sprinklr Social 
Featured Products
At a Glance
Market Segments
Small-Business (74.4% of reviews)
Enterprise (49.1% of reviews)
Entry-Level Pricing
$69.00 Per Month
$2,800.00 1 User Per Year
Mentionlytics
Star Rating
(93)4.9 out of 5
Market Segments
Small-Business (74.4% of reviews)
Pros & Cons
Entry-Level Pricing
$69.00 Per Month
Browse all 6 pricing plansSprinklr Social
Star Rating
(1,182)4.1 out of 5
Market Segments
Enterprise (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in providing a comprehensive, unified platform for enterprise-scale social management. Users appreciate the ability to monitor multiple social channels, schedule posts, and analyze engagement all from a single dashboard, which significantly enhances productivity.
- Users say Mentionlytics stands out for its affordability and user-friendly interface. Many find it to be a cost-effective solution for tracking brand mentions across social and web media, with intuitive features that deliver clear, actionable insights, making it a great choice for small businesses.
- Reviewers mention that while Sprinklr Social has a robust feature set, some users face challenges with its setup and configuration, indicating that it may require a steeper learning curve compared to Mentionlytics, which is praised for its straightforward onboarding process.
- According to verified reviews, Mentionlytics shines in customer support, with users highlighting the responsiveness and helpfulness of the service team. This level of support is particularly beneficial for smaller businesses that may need more guidance as they navigate the platform.
- G2 reviewers report that Sprinklr Social, despite its higher price point, offers advanced analytics capabilities that are well-suited for larger organizations. Users value features like sentiment analysis and competitor tracking, which help in making informed strategic decisions.
- Users say that while Mentionlytics provides reliable keyword tracking and sentiment analysis, some advanced features found in Sprinklr Social may be lacking. However, the overall ease of use and structured dashboard of Mentionlytics makes it a strong contender for those prioritizing simplicity and efficiency.
Pricing
Entry-Level Pricing
Mentionlytics
Basic
$69.00
Per Month
Perfect for Small Brands
- 3 keyword rules
- 5k monthly mentions
- 12 hours update
Sprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
Mentionlytics
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
9.1
81
8.1
972
Ease of Use
9.2
81
7.5
989
Ease of Setup
9.0
49
7.0
595
Ease of Admin
9.1
43
7.3
433
Quality of Support
9.7
76
7.7
913
Has the product been a good partner in doing business?
9.5
43
8.0
418
Product Direction (% positive)
9.7
70
7.9
952
Features by Category
Social Analytics
8.6(won by 1.5)
17
7.1
363
8.3(won by default)
16
Feature Not Available
9.1(won by 0.9)
15
8.2
438
8.3(won by default)
7
Feature Not Available
9.2(won by default)
13
Feature Not Available
8.9(won by 1.8)
11
7.1
223
8.5(won by 1.4)
12
7.1
229
Reports & Dashboards
9.0(won by 0.9)
14
8.1
443
9.1(won by 1.1)
16
8.0
442
9.1(won by 0.9)
16
8.2
434
8.5(won by default)
11
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Content & Collaboration
9.0
7
8.5
344
Feature Not Available
8.0
331
Feature Not Available
7.6
310
Feature Not Available
7.9
332
9.2
6
7.9
344
Feature Not Available
7.3
236
Social Management
9.4
9
8.2
562
9.2
8
8.5
541
9.2
8
Feature Not Available
9.3
9
8.3
567
Feature Not Available
7.3
417
Feature Not Available
7.4
243
Not enough data
7.3
201
Agentic AI - Social Media Management
Not enough data
6.4
56
Not enough data
6.6
55
Not enough data
6.5
57
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
27
Not enough data
Geographic Coverage
8.5
23
Not enough data
8.8
26
Not enough data
8.8
25
Not enough data
Reporting
8.9
28
Not enough data
9.0
26
Not enough data
8.7
26
Not enough data
9.1
29
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.2
7
Not enough data
6.7
7
Not enough data
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
52
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
54
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.2
52
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
30
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.3
29
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
9.2
56
8.2
405
8.6
50
7.0
334
9.0
28
8.3
157
8.8
27
8.2
159
8.8
27
7.5
156
8.7
26
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
8.9
54
7.1
365
9.0
54
8.3
406
8.8
27
7.9
158
8.6
26
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
266
Not enough data
7.7
242
Not enough data
8.2
248
Channels
Not enough data
7.5
196
Not enough data
8.7
279
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
199
Not enough data
8.4
276
Not enough data
7.9
223
Not enough data
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mentionlytics and Sprinklr Social are categorized as Social Media Analytics, Social Media Management, and Social Media Listening Tools
Unique Categories
Mentionlytics is categorized as Media Monitoring
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Social Customer Service, Social Media Suites, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Mentionlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.9%
Online Media
7.8%
Computer Software
6.7%
Information Technology and Services
5.6%
Management Consulting
3.3%
Other
57.8%
Marketing and Advertising
14.9%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
65.9%
Alternatives
Discussions
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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