1. [Home](https://www.g2.com/) 2. ... 3. [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) 4. [Sprinklr Social Discussions](https://www.g2.com/products/sprinklr-social/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-social.png "Product Avatar Image") ![Reward for good Sprinklr Social reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/38891/medal.svg "Reward for good Sprinklr Social reviews") ](/products/sprinklr-social/reviews) [ Sprinklr Social ](/products/sprinklr-social/reviews) (1,223)4.1/5 Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place. It unifies publishing, scheduling, engagement, and employee advocacy across 30+ social and messaging channels, so large, distributed teams can plan campaigns, build community, and respond to customers without stitching together point solutions. Backed by AI trained on billions of data points across 100+ languages and enterprise-grade governance, Sprinklr Social helps global brands collaborate, stay compliant, and scale their social operations from a single unified platform. Key Features Unified Scheduling and Publishing: Plan, schedule, and publish content across 30+ channels, with AI recommendations on top-performing posts, optimal timing, hashtags, and tone. Social Media Engagement: Centralize comments, messages, and mentions in one place, with AI auto-categorizing incoming conversations by channel, sentiment, and intent for faster replies. Employee Advocacy: Amplify brand reach by turning employees into advocates who share approved content. Broadest Channel Coverage in the Industry: The only platform offering out-of-the-box support for 30+ social and messaging channels, with the ability to add new channels quickly so teams never miss the conversations that matter. Best-in-Class Enterprise AI: Sprinklr AI is trained on billions of data points and 2,000+ models, powering content optimization, sentiment analysis, insights, and governance in 100+ languages. Content Performance Analytics: Track content and engagement performance to understand what resonates and refine your social strategy. Governance that Scales Globally: Granular role-based access, built-in audit trails, and automated approval workflows keep content on-brand and compliant. Deep Workflow Customization: Custom rules and role-based experiences tailored by brand, geography, or business unit. Sprinklr Copilot: A conversational AI interface that surfaces recommendations and next-best actions without digging through dashboards. Recognized Leader: Named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management Show More * * * ### 29 Discussions ### 32 Participants ### 33.0 Nps Score Already have Sprinklr Social? ### All Sprinklr Social Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments RL Loading... [Ryan L.](https://www.g2.com/users/3b3a9e98-7311-4cb3-ae41-7266341150c5 "Ryan L.") • almost 6 years ago More Options - [ # What is the best way to find hashtags that are getting traffic. ](/discussions/34161-what-is-the-best-way-to-find-hashtags-that-are-getting-traffic) How would I know if a hashtag is getting more traffic than another [ SAP App Center Software ](https://www.g2.com/tags/sap-app-center-software)[ Review Management Software ](https://www.g2.com/tags/review-management-software)[ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Social Media Management Software ](https://www.g2.com/tags/social-media-management-software) [ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Digital Signage Software ](https://www.g2.com/tags/digital-signage-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.&title=Sprinklr+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprinklr+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprinklr+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss%0aAsk+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprinklr+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss%0aAsk+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Yav L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yav L.") YL Loading... [Yav L.](https://www.g2.com/users/8eb4a7c2-c2f4-431f-9398-00988cd34e89 "Yav L.") • almost 6 years ago More Options - [ # Can I use this for my personal accounts? ](/discussions/33990-can-i-use-this-for-my-personal-accounts) If I have a personal account simultaneously on Twitter, Facebook, and Instagram, can I use Sprinklr to manage them? [ SAP App Center Software ](https://www.g2.com/tags/sap-app-center-software)[ Review Management Software ](https://www.g2.com/tags/review-management-software)[ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Social Media Management Software ](https://www.g2.com/tags/social-media-management-software) [ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Digital Signage Software ](https://www.g2.com/tags/digital-signage-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.&title=Sprinklr+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprinklr+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprinklr+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss%0aAsk+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprinklr+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss%0aAsk+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 6 years ago More Options - [ # Can I use this for personal use, like other social networks? ](/discussions/33984-can-i-use-this-for-personal-use-like-other-social-networks) Like facebook and others [ SAP App Center Software ](https://www.g2.com/tags/sap-app-center-software)[ Review Management Software ](https://www.g2.com/tags/review-management-software)[ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Social Media Management Software ](https://www.g2.com/tags/social-media-management-software) [ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Digital Signage Software ](https://www.g2.com/tags/digital-signage-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.&title=Sprinklr+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprinklr+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprinklr+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss%0aAsk+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprinklr+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss%0aAsk+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![[Deleted User]](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "[Deleted User]") G2 [Deleted User] • almost 6 years ago More Options - [ # What is some new features that we can see come on the horizon? ](/discussions/33940-what-is-some-new-features-that-we-can-see-come-on-the-horizon) Would love to know about more metrics that might soon be available to us users. [ SAP App Center Software ](https://www.g2.com/tags/sap-app-center-software)[ Review Management Software ](https://www.g2.com/tags/review-management-software)[ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Social Media Management Software ](https://www.g2.com/tags/social-media-management-software) [ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Digital Signage Software ](https://www.g2.com/tags/digital-signage-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.&title=Sprinklr+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprinklr+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprinklr+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss%0aAsk+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprinklr+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss%0aAsk+Sprinklr+Social+questions+and+get+answers+from+expert+users+in+our+Sprinklr+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/sprinklr-social/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Product Avatar Image") ### Have you used Sprinklr Social before? Answer a few questions to help the Sprinklr Social community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprinklr-social%2Fdiscuss%3Fsmall_ask%3Dsprinklr-social) No ## Top Contributors in Sprinklr Social 1 RL Loading... ### [Ryan L.](https://www.g2.com/users/3b3a9e98-7311-4cb3-ae41-7266341150c5 "Ryan L.") 1 pt