The user interface is well designed, feature-rich, easy to navigate, and fast. We were able to get everything up and running with minimal support. When assistance has been needed, our account manager has been responsive and extremely helpful. For our use case, the API enables us to retrieve and process mentions through our internal applications. The API is well documented, and integrating it into our application was straightforward. The AI features also allow us to tailor our collection efforts to our specific requirements. The pricing for our plan is very reasonable, and purchasing additional credits is simple and convenient.

I like that the user interface of Mentionlytics is easy to use and navigate. The customer service team handles issues well, which is nice. The initial setup was very easy, and the onboarding session was seamless. The pricing was also a motivation for switching to Mentionlytics from Meltwater.

Very good support, integration, and performance.