Best Chatbots Software - Page 23
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Featured Chatbots Software At A Glance
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- Overview
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Chatof.AI is a user-friendly tool that requires no coding knowledge. With its intuitive drag-and-drop interface and support for imports (PDF, Docx, Markdown, TXT, CSV, Excel) and web scraping, you can
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Designed to help businesses build their own custom AI chat assistant, ChatPerk offers a user-friendly interface with which to create AI assistants without any coding knowledge, simply by sharing your
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Gamify your customer communication with chatbots and loyalty rewards Use your Facebook Page and Messenger App to provide a unique experience for your customers
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
CivicPlus Municipal Websites is a website content management system designed specifically for local governments. The software provides customizable, mobile-friendly website templates, resident self-se
- 83% Mid-Market
- 17% Enterprise
2,915 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative
- 100% Small-Business
8,482 Twitter followers
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- User Satisfaction
- Seller Details
Cloozo is a no-code chatbot builder powered by ChatGPT that lets you create and train chatbots on your own files and site links. It takes the guesswork out of creating a bot, so you can focus on what
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CHATBOTS' NEXT EVOLUTION IS HERE. Our avatars easily integrate with your chat platform or LMS to take automated service to the next level. We're eschewing the Uncanny Valley for relatable, accessible
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
AI-powered automated conversations for your front desk and help desk to serve your customers on telephone, chat, messaging platforms, and voice assistants.
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Connective One is an omnichannel AI communication platform that automates customer service, sales, marketing, human resources, and internal communications within companies. The main goal of Connecti
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ConverzAI is a next-gen, fully autonomous AI recruiter revolutionizing staffing by automating the entire hiring process - from sourcing to final placements. With unmatched speed, accuracy, and effici
- Staffing and Recruiting
- 88% Mid-Market
- 13% Enterprise
- Overview
- User Satisfaction
- Seller Details
Everything you need to make your product multiplayer 🤝🏽 Add rich, real-time collaboration to your product in minutes with Cord's UI Components, APIs, and SDK.
- 100% Enterprise
866 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Cuber Generative AI Bots for Enterprises: We provide enterprises with a SaaS-based low code platform. Our Generative AI-powered bots deliver intelligent automation to unlock your business potential. O
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Cue enables your business to have conversations with customers on multiple digital channels with live chat and chatbots. 1. Chat to customers via WhatsApp, web chat, Messenger and Telegram 2. Respond
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CustomGPT.ai is a no-code artificial intelligence platform designed to transform business operations by delivering instant, accurate answers derived directly from your organization’s information. This
- 100% Small-Business
- Overview
- User Satisfaction
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Digital Impacter is an AI First SaaS-based startup headquarted at Chennai, India that aims to cater cutting-edge technology for enterprises and organizations that aspires to enable technology to leap
- 100% Enterprise
