# Cue Reviews
**Vendor:** Cue Technologies  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Cue
Cue enables your business to have conversations with customers on multiple digital channels with live chat and chatbots. 1. Chat to customers via WhatsApp, web chat, Messenger and Telegram 2. Respond faster - to customers with chatbots and quick reply templates 3. Reduce costs - chatbots can handle a high volume of queries at a lower cost. 4. Increase sales - with real-time quoting chatbots and lead capturing 5. 24/7 availability - help customers at any time, even outside of business hours. 6




## Cue Reviews
  ### 1. Intergrating Whats App for business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan P. | Sales and Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Cue?**

I liked that that WhatsApp allowed us to communicate with our customers over the whats app platform, with pre-written conversation flows.

**What do you dislike about Cue?**

We used the Cue system to mainly try and increase the number of surveys that customers completed, but unfortunately although the system worked flawlessly, the number of surveys did not increasse.

**What problems is Cue solving and how is that benefiting you?**

Allowing us to communicate with customer over whats app, whilst still giving us a record of what was said. aswell as being able to allocate chats to different members of the team, and monitor how quickly the chats are responded too.



- [View Cue pricing details and edition comparison](https://www.g2.com/products/cue-technologies-cue/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+01%3A33%3A11+-0500&secure%5Bsession_id%5D=309bb9f6-185b-4d40-b132-3546a28e4dfb&secure%5Btoken%5D=9031dbe30b4a3da7d2f20b22cbcc985a7f951cfe823c0cb099f651b734f80493&format=llm_user)

## Cue Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Cue Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,545 reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,283 reviews)
  - [Simplified](https://www.g2.com/products/simplified/reviews) - 4.6/5.0 (4,446 reviews)

