[ Clickat... Reviews ](https://www.g2.com/products/clickatell-chat-commerce-platform/reviews) [ Clickat... Reviews ](https://www.g2.com/products/clickatell-chat-commerce-platform/reviews) # Clickatell Chat Commerce Platform Pricing Overview [Editedit](https://my.g2.com/clickatell-chat-commerce-platform/pricings) Clickatell Connect Contact Us 3 Licenses With One-Time Purchase Connect is the foundational layer of the platform, providing the features, capabilities, and infrastructure that enable enterprises and big businesses to communicate with their customer base using mobile messaging, at scale. Clickatell has built one of the most reliable and high-performing messaging platforms in the world, with the features necessary to run high-volume services and campaigns for large businesses. - Channel Access and Management - Multi-Number Procurement and Management - Message Queuing and Routing for optimized sending - Campaign Messaging from a web-based tool - Message Encryption for additional security - Reporting and Analytics to track performance - Account Management to ensure customer success - Uptime SLAs and Incident Management - 24/7 Business support Show More Clickatell Interact Contact Us 10 License With One-Time Purchase Interact builds on Connect with additional features that enable businesses to deliver rich, conversational customer engagements in the form of interactive, automated app-like messaging experiences, supported by live agents in real-time, in the same conversation. An advanced, drag-and-drop workflow editor enables the rapid building, testing, and deployment of automated, conversational experiences. Automated workflows mean instantaneous interaction with customers, even outside business hours, delivering simple self-serve functionality on messaging usually seen on a website or in a mobile app. When automated workflows can no longer help in response to customer inquiries and the human touch is required, Interact hands over the conversation to a live chat agent who can provide real-time customer support via a cloud-based web app. Interact includes all Connect features, plus additional features listed below. - Automated Messaging for improved customer support - Live Agent Messaging for when the human touch is needed - API Orchestrator to build richer interactive experiences - Customer Authentication to enable access to secure services - CRM Integrations to extend functionality even further - Additional Reporting and Analytics to track performance - 24/7 Business support, with optional Enterprise support Show More Clickatell Transact Contact Us 100 Licenses With One-Time Purchase Transact provides businesses with the tools they need to offer digital commerce experiences and start accepting payments securely in mobile messaging channels, without having to write a single line of code. Businesses can now offer innovative commerce experiences, presenting products to customers pulled from an inventory on their order management system. Customers can add products to a cart and check out, with the business requesting payments securely, either as an automated messaging experience or as part of a conversation with a live agent. Transact helps to streamline the order and fulfillment management process, using the power of mobile messaging to easily communicate with customers, and the back-office, providing real-time updates on order status and inventory levels. This helps businesses to stay on top of operations, make informed decisions, and take action quickly to deliver the best customer experience. Powered by proprietary account authentication and tokenization, Transact unlocks secure and frictionless in-channel payments, providing access to innovative conversational commerce capabilities and an extensive global PCI-compliant payment processing network. Identify and authenticate customers, reduce risk and friction, and enable seamless reply-based or oneclick payment experiences that reduce drop-off and increase engagement, conversion, retention, satisfaction, and, crucially, revenue. Features include all Connect AND Interact features, PLUS additional features listed below. - Automated Messaging for improved customer support - Live Agent Messaging for the human touch - API Orchestrator to build richer interactive experiences - Customer Authentication to enhance security - CRM and OMS Integrations to extend digital commerce functionality even further - Additional Reporting and Analytics to track performance - 24/7 Business support, with optional Enterprise support Show More From bulk SMS to full commerce experiences, choose the plan that fits your needs. Clickatell Chat Commerce Platform has 3 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for Clickatell Chat Commerce Platform is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Clickatell Chat Commerce Platform must be conducted with the seller. View our package pricing here: https://www.clickatell.com/packages/ Pricing information was last updated on October 10, 2024 Show More [ ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat") Sponsored LiveChat 4.5/5 (808) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo") Plivo 4.5/5 (743) ](https://www.g2.com/products/plivo/reviews) [ ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat") LiveChat 4.5/5 (784) ](https://www.g2.com/products/livechat/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,594) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/clickatell-chat-commerce-platform/competitors/alternatives) ## Clickatell Chat Commerce Platform Alternatives Pricing The following is a quick overview of editions offered by other [Live Chat Software](https://www.g2.com/categories/live-chat) | ![Plivo](https://images.g2crowd.com/uploads/product/image/small_square/small_square_94cbca44569818513519d364cc037f18/plivo.png) [Plivo](https://www.g2.com/products/plivo/reviews) ##### Starter | Starting at $25.00Per Month | - $10 free credits - AI Agents for Customer service, Marketing campaigns, Alerts & Reminders, Conversational marketing - Vibe Agent Builder - Vibe QA Agent (Coming Soon) - Knowledge Base - Integrations: Salesforce, Hubspot. Zoho, Shopify, Zendesk, and more - Channels: Incoming Calls, WhatsApp Message, WhatsApp Call, Chat, Slack - Coverage: US, India - Verify APIs for OTP/2FA (Coverage: US only) - Additional usage charges [Show More](javascript:void(0);) | | ![LiveChat](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ba968094a5ab619bb052096fa348bcbe/livechat.png) [LiveChat](https://www.g2.com/products/livechat/reviews) ##### Starter | $19.00100 Visitors Per Month | Small business - Text Intelligence - Track up to 100 visitors - 1 recurring campaign - 60-day chat history - Basic widget customization - 24/7 Support - 1 user [Show More](javascript:void(0);) | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | Various alternatives pricing & plans Pricing information for the above various Clickatell Chat Commerce Platform alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Conversational Marketing ](https://www.g2.com/categories/conversational-marketing)[ Chatbots ](https://www.g2.com/categories/chatbots) [ Payment Processing ](https://www.g2.com/categories/payment-processing) Show More ##### Explore More [ Top-rated big data integration solutions for cloud migration ](https://www.g2.com/discussions/what-are-the-top-rated-big-data-integration-solutions-for-cloud-migration)[ Top-rated affiliate marketing platforms ](https://www.g2.com/discussions/top-rated-affiliate-marketing-platforms)[ Best platforms for online learning and skill evaluation ](https://www.g2.com/discussions/which-assessment-platforms-are-best-for-online-learning-real-skill-evaluation) [ Leading sales incentive management app ](https://www.g2.com/discussions/what-is-the-leading-sales-incentive-management-app)[ Best platforms for collaborative API development ](https://www.g2.com/discussions/best-platforms-for-collaborative-api-development)[ Top-rated platforms for combining mapping with analytics ](https://www.g2.com/discussions/what-are-the-top-rated-platforms-for-combining-mapping-with-analytics) Show More [ Top-rated big data integration solutions for cloud migration ](https://www.g2.com/discussions/what-are-the-top-rated-big-data-integration-solutions-for-cloud-migration)[ Top-rated affiliate marketing platforms ](https://www.g2.com/discussions/top-rated-affiliate-marketing-platforms)[ Best platforms for online learning and skill evaluation ](https://www.g2.com/discussions/which-assessment-platforms-are-best-for-online-learning-real-skill-evaluation) [ Leading sales incentive management app ](https://www.g2.com/discussions/what-is-the-leading-sales-incentive-management-app)[ Best platforms for collaborative API development ](https://www.g2.com/discussions/best-platforms-for-collaborative-api-development)[ Top-rated platforms for combining mapping with analytics ](https://www.g2.com/discussions/what-are-the-top-rated-platforms-for-combining-mapping-with-analytics)