# Concerto AI Reviews
**Vendor:** Concerto AI  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Concerto AI
AI-powered automated conversations for your front desk and help desk to serve your customers on telephone, chat, messaging platforms, and voice assistants.




## Concerto AI Reviews
  ### 1. Best Chatbot for Frequent support query

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Concerto AI?**

The ability to answers the user queries and ease of scalability

**What do you dislike about Concerto AI?**

The analytics can be improved along with dashboard navigation

**What problems is Concerto AI solving and how is that benefiting you?**

It has automated around 90%of our customers queries on the chat bot and saved valuable human hours and cost.



- [View Concerto AI pricing details and edition comparison](https://www.g2.com/products/concerto-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A25%3A33+-0500&secure%5Bsession_id%5D=51c66df7-b58d-4f37-ad12-57d9c6ae5c3a&secure%5Btoken%5D=f976412335b498fb21f19655581d82c713c3e7ce0ec4f50c43d2b58c5c2d5c3d&format=llm_user)

## Concerto AI Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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