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Compare UserGems and ZoomInfo Operations 
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At a Glance
Market Segments
Mid-Market (76.6% of reviews)
Mid-Market (65.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
UserGems
Star Rating
(145)4.7 out of 5
Market Segments
Mid-Market (76.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UserGemsZoomInfo Operations
Star Rating
(350)4.4 out of 5
Market Segments
Mid-Market (65.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about ZoomInfo OperationsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ZoomInfo Operations excels in Lead Builder with a score of 8.9, allowing for effective lead generation, while UserGems shines even brighter with a score of 9.0, indicating a more robust feature set for building targeted leads.
- Reviewers mention that UserGems offers superior Integration to CRM/Marketing Automation with a score of 9.0 compared to ZoomInfo's 8.6, highlighting UserGems' seamless connectivity and ease of use in integrating with existing systems.
- G2 users note that ZoomInfo Operations has a strong Data Cleaning/Enrichment feature with a score of 8.6, but UserGems slightly edges out with a score of 8.7, suggesting that UserGems provides more effective tools for maintaining data accuracy and quality.
- Users on G2 report that ZoomInfo's Data Segmentation/Filtering feature scores 8.5, which is commendable, but UserGems surpasses this with a score of 8.8, indicating a more refined approach to segmenting and filtering data for targeted marketing efforts.
- Reviewers mention that while both platforms offer Search capabilities, ZoomInfo's score of 8.4 is slightly lower than UserGems' 8.6, suggesting that UserGems provides a more intuitive and effective search functionality for users looking to find specific leads or accounts.
- Users say that UserGems' News/People Alerts feature, scoring 8.8, is particularly praised for its timely updates, whereas ZoomInfo's score of 8.2 indicates that it may not provide alerts as effectively, which could impact users' ability to stay informed about key changes in their target accounts.
Pricing
Entry-Level Pricing
UserGems
No pricing availableZoomInfo Operations
ZoomInfo Operations
Contact Us
Data orchestration and automation platform that enriches, cleanses, and maintains accurate B2B data across your CRM and marketing automation systems in real-time.
- Automated deduplication and merge rules
- Contact and company data enrichment
- Lead-to-account matching
Free Trial
UserGems
No trial information availableZoomInfo Operations
Free Trial is available
Ratings
Meets Requirements
9.3
103
8.7
287
Ease of Use
9.2
111
8.4
295
Ease of Setup
8.9
35
8.5
217
Ease of Admin
8.8
20
8.7
152
Quality of Support
9.3
84
8.6
273
Has the product been a good partner in doing business?
9.5
20
9.0
150
Product Direction (% positive)
8.4
94
8.5
283
Features by Category
Data Availability
8.6
71
Not enough data
8.8
69
Not enough data
8.5
66
|
Verified
Not enough data
8.4
20
Not enough data
Data Accuracy
8.5
73
Not enough data
8.5
70
Not enough data
8.9
20
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.9
35
Not enough data
9.0
37
|
Verified
Not enough data
9.1
39
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
35
Not enough data
Features
9.0
64
Not enough data
9.0
70
Not enough data
8.7
63
|
Verified
Not enough data
8.7
61
|
Verified
Not enough data
8.6
59
|
Verified
Not enough data
8.8
61
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
58
|
Verified
Not enough data
Feature Not Available
Not enough data
Lead Intelligence
Not enough data
8.7
54
|
Verified
Not enough data
8.2
56
Not enough data
8.5
56
Lead Management
Not enough data
9.0
61
Not enough data
8.3
54
Not enough data
8.8
59
Marketing Campaigns
Not enough data
8.1
55
Not enough data
8.1
55
Not enough data
7.9
55
Not enough data
8.2
51
Not enough data
8.4
54
Campaign Execution
Not enough data
8.1
50
Not enough data
8.4
54
Not enough data
8.4
53
Not enough data
8.3
53
Agentic AI - Account Data Management
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
8.7
22
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
Not enough data
8.9
16
Not enough data
8.8
17
Not enough data
7.7
16
Platform Additional Functionality
Not enough data
8.3
15
Not enough data
8.3
17
Not enough data
Not enough data
Not enough data
7.9
16
Not enough data
8.3
17
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
9.3
5
Agentic AI - Account-Based Orchestration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
8.7
41
|
Verified
Not enough data
8.7
40
|
Verified
Not enough data
9.0
38
|
Verified
Not enough data
9.0
35
|
Verified
Not enough data
8.7
35
Agentic AI - Lead Intelligence
Not enough data
8.2
12
Matching
Not enough data
9.1
29
Not enough data
8.5
27
Not enough data
8.3
35
Routing
Not enough data
8.8
30
Not enough data
8.7
29
Not enough data
9.2
25
Not enough data
9.0
26
Platform Operations
Not enough data
9.0
24
Not enough data
8.5
25
Not enough data
9.0
38
Not enough data
8.7
25
Not enough data
9.1
30
Not enough data
9.0
35
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
7.8
10
Data as a Service
Not enough data
8.3
10
Not enough data
7.7
10
Architecture
Not enough data
8.0
10
Not enough data
7.7
10
Agentic AI - Lead Scoring
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
9.1
16
Not enough data
8.7
15
Attribution
Not enough data
8.9
27
|
Verified
Not enough data
8.6
37
|
Verified
Not enough data
8.5
27
|
Verified
Discovery
Not enough data
8.8
26
Not enough data
9.0
40
|
Verified
Not enough data
8.9
42
|
Verified
Management
Not enough data
8.5
27
Not enough data
8.5
38
|
Verified
Platform
Not enough data
8.5
42
|
Verified
Not enough data
8.9
40
Agentic AI - Marketing Account Intelligence
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
9.0
8
Not enough data
7.9
8
Lead Intelligence
Not enough data
8.4
47
Not enough data
8.7
47
Not enough data
7.9
43
|
Verified
Lead Management
Not enough data
8.9
44
Not enough data
8.2
46
Not enough data
8.9
45
Marketing Campaigns
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.5
27
Not enough data
7.8
29
Not enough data
8.2
30
Data Availability - Marketing Account Intelligence
Not enough data
7.9
22
Data Accuracy - Marketing Account Intelligence
Not enough data
8.8
21
Agentic AI - Account-Based Analytics
Not enough data
8.5
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
8.3
9
Lead Intelligence
Not enough data
8.0
16
Not enough data
7.5
17
Not enough data
8.4
16
Lead Management
Not enough data
8.6
16
Not enough data
7.5
16
Not enough data
8.0
17
Marketing Campaigns
Not enough data
8.4
16
Not enough data
7.2
16
Not enough data
7.3
16
Not enough data
6.9
16
Not enough data
8.5
17
Not enough data
7.7
17
Functionality
Not enough data
9.0
95
Not enough data
8.9
99
Not enough data
8.9
97
Not enough data
8.8
97
Not enough data
8.8
72
Management
Not enough data
8.5
82
Not enough data
8.9
92
Not enough data
8.7
59
Not enough data
8.7
61
Not enough data
8.6
58
Generative AI
Not enough data
8.1
38
Not enough data
8.5
38
Categories
Categories
Shared Categories
UserGems and ZoomInfo Operations are categorized as Marketing Account Intelligence and Lead Intelligence
Unique Categories
UserGems is categorized as Sales Intelligence and AI Sales Assistant
ZoomInfo Operations is categorized as Data as a Service (DaaS), Lead-to-Account Matching and Routing, Buyer Intent Data Providers, Account Data Management, Lead Scoring, Data Quality, Account-Based Analytics, and Account-Based Orchestration Platforms
Reviews
Reviewers' Company Size
UserGems
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZoomInfo Operations
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
64.1%
Information Technology and Services
10.3%
Computer & Network Security
4.1%
Construction
2.8%
Printing
2.1%
Other
16.6%
Computer Software
32.6%
Information Technology and Services
18.8%
Marketing and Advertising
6.5%
Financial Services
5.3%
Market Research
2.9%
Other
33.8%
Discussions
UserGems has no discussions with answers
ZoomInfo Operations has no discussions with answers
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