UserGems

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167 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.7
Serving customers since
2019
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UserGems Reviews

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Profile Name
Star Rating
133
33
1
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0
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
10/08/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Setup with Powerful Context Layers and Just-in-Time Signals

Out of the box, it offers context layers at the company level, campaign level, and more. It’s very easy to set up audiences and campaigns using just-in-time signals.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
10/01/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to Use, Great Support, and Seamless Data Flow After Integration

Easy to use, with a great support team that brings ideas and offers many helpful suggestions. Once UG was integrated with our system, the data started flowing seamlessly.
Verified User in Computer Software
EC
Verified User in Computer Software
Enterprise (> 1000 emp.)
10/01/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy-to-Use, AI-Forward Platform That Replaced Multiple Tools

Usergems has replaced a few tools for us in our stack this year. It's easy to use yet powerful. They are one of the more ai-forward yet practical vendors we work with. Their MCP is great, and Gem-E's generative AI functionality has a nice balance of flexibility/automation with the ability to put proper guardrails around it all. You can tell they're thoughtful in their approach. Their custom signal setup is really easy and goes far beyond job changes — you can reference public announcements, intent data, website visits, tech stack, and really anything you can come up with. The way they've set up account scoring and people scoring is much less "blackbox" than other tools we've used. And their ad audience matching is great. Not to mention, their Account Managers actually know the problems we need to solve and how their product can solve them (shout out Jeff!).

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HQ Location:
San Francisco, CA

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What is UserGems?

UserGems is the AI command center for go-to-market teams. Powered by best-in-class contact data, its AI agents automatically surface high-intent buyers, prioritize them, and deploy personalized outbound and ABM to drive more pipeline. Companies like Mimecast, UserTesting, SAP LeanIX see more than 15X ROI in closed won revenue from UserGems.UserGems has generated over $3 Billion in pipeline and over $950 Million in revenue for hundreds of start-ups and public companies.

Details

Year Founded
2019