Compare Trustpilot and Uberall 
At a Glance
Market Segments
Small-Business (62.0% of reviews)
Mid-Market (41.2% of reviews)
Entry-Level Pricing
Starting at $299.00
Contact Us 25 + Locations
Trustpilot
Star Rating
(246)3.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansUberall
Star Rating
(195)4.3 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 + Locations
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Trustpilot is praised for its simplicity and ease of use, with users noting they had no issues writing reviews. This straightforward approach makes it a popular choice among small businesses looking for an uncomplicated review platform.
- Users say that Uberall excels in providing visibility across multiple locations, allowing businesses to manage their online presence efficiently. Reviewers appreciate the ability to quickly update store details and ensure promotions are accurately reflected, which is particularly beneficial for larger organizations.
- Reviewers mention that while Trustpilot is seen as the industry standard for public customer reviews, it sometimes struggles with customization options. Users have highlighted the need for more flexibility in widget customization for web development, which could enhance its usability for businesses with specific branding needs.
- According to verified reviews, Uberall stands out for its robust regional oversight capabilities, enabling local teams to manage their own locations effectively. The bulk update feature is especially noted for saving time during campaigns, making it a strong contender for businesses with multiple locations.
- G2 reviewers highlight that Trustpilot's overall satisfaction scores are lower compared to Uberall, indicating potential challenges in meeting user expectations. While it has a solid user base, the feedback suggests that improvements in support and feature offerings could enhance the experience.
- Users report that Uberall's quality of support is significantly higher, with many praising the responsiveness and helpfulness of the support team. This aspect is crucial for businesses that rely on timely assistance to navigate their online reputation management effectively.
Pricing
Entry-Level Pricing
Trustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Uberall
Show Up
Contact Us
25 + Locations
Kickstart your presence and lead in search. Minimum 25 locations, pricing will vary based on number of locations.
- Uberall Essentials
- Listings
Free Trial
Trustpilot
Free Trial is available
Uberall
No trial information availableRatings
Meets Requirements
7.5
209
8.4
140
Ease of Use
8.0
213
8.7
148
Ease of Setup
7.7
121
8.5
107
Ease of Admin
7.8
107
9.0
70
Quality of Support
7.0
196
8.9
132
Has the product been a good partner in doing business?
6.8
105
8.8
70
Product Direction (% positive)
6.2
206
9.1
136
Features by Category
Business Tools
Not enough data
9.0
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
24
Not enough data
8.6
27
Customer Tools
Not enough data
9.3
32
Not enough data
8.6
27
Not enough data
8.7
24
Not enough data
8.7
25
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
9.0
68
|
Verified
Not enough data
8.6
60
|
Verified
Not enough data
8.3
63
|
Verified
Not enough data
8.8
65
|
Verified
Performance
Not enough data
8.7
70
|
Verified
Not enough data
8.1
78
|
Verified
Local Search Optimization
Not enough data
7.7
28
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
8.5
32
Not enough data
7.8
29
Not enough data
8.1
35
Content & Collaboration
Not enough data
8.2(won by default)
21
Not enough data
8.6(won by default)
20
Not enough data
8.8(won by default)
20
Not enough data
8.7(won by default)
20
Not enough data
9.3(won by default)
22
Not enough data
8.6(won by default)
18
Social Management
Not enough data
8.2(won by default)
38
Not enough data
8.7(won by default)
38
Not enough data
8.5(won by default)
34
Not enough data
8.4(won by default)
38
Not enough data
8.1(won by default)
27
Not enough data
8.4(won by default)
20
Not enough data
Feature Not Available
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Collection
5.9
37
|
Verified
Not enough data
6.4
38
|
Verified
Not enough data
5.8
34
|
Verified
Not enough data
6.6
32
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Review Management
5.7
10
Not enough data
5.7
10
Not enough data
Moderation
5.8
30
|
Verified
Not enough data
5.9
32
|
Verified
Not enough data
6.0
27
|
Verified
Not enough data
Use Cases
6.4
29
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
5.7
30
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
6.5
26
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
Feature Not Available
Not enough data
Display Options
6.4
29
|
Verified
Not enough data
5.8
29
|
Verified
Not enough data
5.6
27
|
Verified
Not enough data
5.9
29
|
Verified
Not enough data
Generative AI
5.6
16
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Feature Not Available
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
7.7
88
|
Verified
8.7
61
|
Verified
6.8
65
8.0
49
7.0
62
|
Verified
7.8
54
|
Verified
Reporting
Feature Not Available
7.0
40
6.7
54
|
Verified
7.5
48
|
Verified
7.7
82
|
Verified
8.4
60
|
Verified
Media Monitoring
6.6
52
|
Verified
7.3
50
|
Verified
6.6
53
|
Verified
7.7
54
|
Verified
Feature Not Available
7.8
46
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
8.2
44
Generative AI
6.4
14
7.8
28
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Trustpilot and Uberall are categorized as Online Reputation Management
Unique Categories
Trustpilot is categorized as Review Management
Uberall is categorized as Multi-Location Marketing Platforms, Answer Engine Optimization (AEO), Local Listing Management, Store Locator, Local SEO, Landing Page Builders, and Social Media Management
Reviews
Reviewers' Company Size
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uberall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.0%
Retail
7.3%
Marketing and Advertising
5.6%
Computer Software
4.7%
Apparel & Fashion
3.8%
Other
63.7%
Restaurants
11.5%
Marketing and Advertising
10.3%
Food & Beverages
8.5%
Retail
8.5%
Automotive
6.1%
Other
55.2%
Discussions
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
how improvements and new integrations can be made in the software
1 Comment
RH
The contract is bullshitRead more
Why flagged reviews are deleted?
1 Comment
AB
Not just flagged
Hacked reviews by bad (scam operating) companies paying Trustpilot in the accounts of Trustpilot Reviewers.
How is it Trustpilot...Read more
Uberall has no discussions with answers
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