Compare TriNet and UKG Pro 
At a Glance
Market Segments
Small-Business (58.2% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
TriNet
Star Rating
(886)4.0 out of 5
Market Segments
Small-Business (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetUKG Pro
Star Rating
(2,167)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in providing a comprehensive HR solution, with users appreciating its ability to consolidate core HR, payroll, and time-tracking data into one platform. One user noted, "UKG Pro is a one-stop shop for everything HR related," highlighting its effectiveness in streamlining processes.
- Users say that TriNet offers a user-friendly experience, particularly for small businesses. Reviewers have praised its simple interface, stating, "I can find everything in 3 clicks or less," which makes navigation easy and efficient for daily tasks.
- According to verified reviews, UKG Pro's customer support is highly regarded, with users describing the staff as "first class" and always available to assist when needed. This level of support can be crucial for organizations that require ongoing assistance with their HR systems.
- Reviewers mention that TriNet provides excellent onboarding support, with dedicated advisors helping users acclimate to the platform. One user remarked, "When you begin using TriNet, you are never alone," which can be particularly beneficial for new users who may feel overwhelmed by the features.
- G2 reviewers highlight that UKG Pro has a slight edge in overall satisfaction metrics, reflected in its higher G2 Score compared to TriNet. Users appreciate the clean interface that allows both managers and employees to quickly find what they need, enhancing day-to-day usability.
- Users report that while TriNet is effective for payroll and benefits administration, UKG Pro offers a more robust set of features for performance management and time tracking. For instance, users have noted the effectiveness of UKG Pro's self-service features, such as paystub access, which contribute to a more efficient workflow.
Pricing
Entry-Level Pricing
TriNet
No pricing availableUKG Pro
No pricing availableFree Trial
TriNet
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
8.4
713
8.5
1,792
Ease of Use
8.2
723
8.5
1,837
Ease of Setup
8.0
465
7.6
1,037
Ease of Admin
8.2
463
8.0
962
Quality of Support
8.0
662
8.1
1,601
Has the product been a good partner in doing business?
8.2
463
8.3
949
Product Direction (% positive)
7.3
702
8.4
1,759
Features by Category
Core HR
8.0
262
8.4
702
7.9
292
7.9
679
6.5
169
Feature Not Available
7.7
226
7.9
512
8.4
278
8.3
591
8.6
344
8.0
747
Generative AI
6.3
62
6.7
55
Platform
6.7
229
7.7
729
6.7
168
7.6
537
6.6
157
7.7
380
8.1
294
8.3
811
8.2
291
8.5
741
7.9
230
7.7
590
7.6
293
8.3
800
8.1
295
7.9
686
Expense Reports
8.1
128
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Not enough data
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Mobile
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Not enough data
Platform
Feature Not Available
Not enough data
6.9
19
Not enough data
Administration
Feature Not Available
Not enough data
Administration
7.4
112
8.1
393
7.3
111
8.1
424
7.7
109
7.8
370
7.7
112
8.0
310
8.1
132
8.5
491
Platform
7.5
139
8.2
479
6.5
95
7.7
336
7.1
85
7.7
224
8.0
139
8.3
466
7.9
117
7.6
373
6.5
83
Feature Not Available
Employee Self Service
8.6
416
|
Verified
8.8
934
|
Verified
8.3
401
|
Verified
8.3
735
|
Verified
8.2
313
|
Verified
7.9
652
|
Verified
Administration
8.7
388
|
Verified
8.6
827
|
Verified
7.9
329
|
Verified
8.0
794
|
Verified
9.3
412
|
Verified
9.2
894
|
Verified
7.6
238
|
Verified
8.2
279
8.8
365
|
Verified
8.9
837
|
Verified
8.0
222
|
Verified
8.6
740
|
Verified
8.5
300
|
Verified
8.6
728
|
Verified
8.5
314
|
Verified
9.0
803
|
Verified
8.7
331
|
Verified
9.0
751
|
Verified
Taxes
8.6
359
|
Verified
8.7
782
|
Verified
8.6
331
|
Verified
8.2
693
|
Verified
8.7
319
|
Verified
8.4
626
|
Verified
Integration
7.1
192
|
Verified
7.9
505
|
Verified
7.2
192
|
Verified
8.3
526
|
Verified
7.3
185
|
Verified
8.1
439
|
Verified
7.7
218
|
Verified
8.5
562
|
Verified
Platform
7.9
384
|
Verified
8.2
827
|
Verified
8.3
380
|
Verified
8.5
846
|
Verified
8.5
380
|
Verified
8.5
860
|
Verified
8.4
362
|
Verified
8.6
774
|
Verified
Compliance
8.1
162
Not enough data
7.3
105
Not enough data
7.8
121
Not enough data
Platform
8.0
167
Not enough data
7.7
151
Not enough data
8.3
172
Not enough data
Support
7.8
154
Not enough data
7.7
160
Not enough data
7.5
146
Not enough data
7.9
147
Not enough data
7.7
147
Not enough data
7.8
185
Not enough data
7.9
174
Not enough data
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
7.9
30
|
Verified
7.7
74
|
Verified
7.9
31
|
Verified
7.7
92
|
Verified
7.7
29
|
Verified
8.3
105
|
Verified
Goals
7.5
30
|
Verified
8.3
93
|
Verified
6.9
28
|
Verified
8.0
85
|
Verified
Feedback
7.8
31
|
Verified
7.9
76
|
Verified
7.4
31
7.8
72
7.3
28
7.3
63
7.1
29
6.8
56
Data
7.7
34
|
Verified
8.1
98
|
Verified
7.5
33
|
Verified
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.7
229
7.7
729
6.7
168
7.6
537
6.6
157
7.7
380
8.1
294
8.3
811
8.2
291
8.5
741
7.9
230
7.7
590
7.6
293
8.3
800
8.1
295
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
Not enough data
8.1
244
Not enough data
8.5
359
Not enough data
8.5
364
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
371
Platform Data
Not enough data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Platform
6.7
229
7.7
729
6.7
168
7.6
537
6.6
157
7.7
380
8.1
294
8.3
811
8.2
291
8.5
741
7.9
230
7.7
590
7.6
293
8.3
800
8.1
295
7.9
686
Recruiting and Onboarding
Not enough data
7.7
397
Not enough data
8.3
523
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.7
229
7.7
729
6.7
168
7.6
537
6.6
157
7.7
380
8.1
294
8.3
811
8.2
291
8.5
741
7.9
230
7.7
590
7.6
293
8.3
800
8.1
295
7.9
686
Intermediate GEP features
6.4
6
Not enough data
6.4
6
Not enough data
Other GEP Features
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Not enough data
Time Tracking
7.9
118
8.0
572
7.4
95
7.8
332
7.3
77
7.8
252
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Mobile Time Tracking
7.8
107
8.2
368
Administration
7.4
112
8.1
393
7.3
111
8.1
424
7.7
109
7.8
370
7.7
112
8.0
310
8.1
132
8.5
491
Platform
7.5
139
8.2
479
6.5
95
7.7
336
7.1
85
7.7
224
8.0
139
8.3
466
7.9
117
7.6
373
6.5
83
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.7
229
7.7
729
6.7
168
7.6
537
6.6
157
7.7
380
8.1
294
8.3
811
8.2
291
8.5
741
7.9
230
7.7
590
7.6
293
8.3
800
8.1
295
7.9
686
Platform
6.7
229
7.7
729
6.7
168
7.6
537
6.6
157
7.7
380
8.1
294
8.3
811
8.2
291
8.5
741
7.9
230
7.7
590
7.6
293
8.3
800
8.1
295
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Categories
Categories
Shared Categories
TriNet and UKG Pro are categorized as Core HR, Payroll, Time Tracking, and Performance Management
Unique Categories
Reviews
Reviewers' Company Size
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.6%
Computer Software
11.3%
Non-Profit Organization Management
6.5%
Financial Services
6.0%
Marketing and Advertising
3.7%
Other
60.9%
Hospital & Health Care
6.6%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.5%
Discussions
Process of finalizing a payroll.
4 Comments
KC
Once you have completed the payroll entry sheet you can view the final payroll before it is processed. Your rep can also help with this. Easy process.Read more
What customer support does TriNet have to offer?
3 Comments
Official Response from TriNet
TriNet's network of human capital experts and specials guide and protect it's customers by matching the needs of a company's workforce to specific TriNet...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
Official Response from TriNet
Professional Employer Organizations allow their customers to outsource HR, employee benefits, payroll and other HR services to industry recognized experts....Read more
What is UltiPro system?
43 Comments
AR
UltiPro is a product of Ultimate Software which is a leading cloud provider of human capital management (HCM) applications. The award-winning UltiPro offers...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
RJ
I think the best way would be through the payroll system in CORE since these are tied to unemployment. Read more
Can an employee have multiple direct deposits?
3 Comments
Official Response from UKG Pro
Up to 99 accounts can be created for an employee.Read more
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