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Compare TriNet and UKG Pro 
Featured Products
At a Glance
Market Segments
Small-Business (59.8% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
TriNet
Star Rating
(775)4.0 out of 5
Market Segments
Small-Business (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetUKG Pro
Star Rating
(2,158)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, reflected in its higher G2 Score compared to TriNet. Users appreciate its ease of use and the seamless integration of features, making daily tasks more efficient.
- Users say that TriNet offers a robust platform for payroll processing and employee benefits, which many find to be dependable and comprehensive. The self-service tools are particularly highlighted for empowering employees to manage their own information effectively.
- According to verified reviews, UKG Pro's mobile application is noted for its intuitive design, allowing users to quickly access company information and manage work hours and PTO. This level of accessibility is a significant advantage for those who prioritize mobile functionality.
- Reviewers mention that TriNet's chat support feature is a standout, providing immediate access to real people for assistance. This responsive support is appreciated by users who value quick resolutions to their queries.
- G2 reviewers highlight that while UKG Pro has a slightly more complex setup process, its talent onboarding and management features are well-received, making it a strong choice for organizations focused on employee development.
- Users report that TriNet is particularly effective for small businesses, with its all-encompassing platform catering well to the complete employee lifecycle, from onboarding to offboarding. This makes it a solid option for companies looking for a comprehensive HR solution.
Pricing
Entry-Level Pricing
TriNet
No pricing availableUKG Pro
No pricing availableFree Trial
TriNet
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
8.4
664
8.5
1,782
Ease of Use
8.2
671
8.5
1,827
Ease of Setup
7.9
419
7.6
1,028
Ease of Admin
8.2
457
8.0
957
Quality of Support
8.0
620
8.1
1,591
Has the product been a good partner in doing business?
8.2
457
8.3
944
Product Direction (% positive)
7.3
660
8.4
1,750
Features by Category
Core HR
8.0
260
8.4
698
7.8
265
7.9
672
6.5
165
Feature Not Available
7.7
225
7.9
510
8.4
273
8.3
589
8.6
320
8.0
742
Generative AI
6.3
62
6.7
55
Platform
6.7
226
7.7
728
6.6
164
7.6
536
6.6
157
7.7
380
8.1
291
8.3
809
8.1
282
8.5
740
7.9
227
7.7
589
7.6
292
8.3
797
8.1
292
7.9
686
Expense Reports
8.1
127
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Not enough data
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Mobile
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Not enough data
Platform
Feature Not Available
Not enough data
6.9
19
Not enough data
Administration
Feature Not Available
Not enough data
Administration
7.4
111
8.1
393
7.3
110
8.1
424
7.7
108
7.8
370
7.8
110
8.0
310
8.1
131
8.5
489
Platform
7.4
137
8.2
477
6.4
94
7.7
336
7.0
84
7.7
224
7.9
137
8.3
466
7.8
114
7.6
372
6.4
82
Feature Not Available
Employee Self Service
8.6
412
|
Verified
8.8
933
|
Verified
8.3
399
|
Verified
8.3
735
|
Verified
8.2
308
|
Verified
7.9
652
|
Verified
Administration
8.7
385
|
Verified
8.6
825
|
Verified
7.8
324
|
Verified
8.0
792
|
Verified
9.3
407
|
Verified
9.2
894
|
Verified
7.6
237
|
Verified
8.2
278
8.8
363
|
Verified
8.9
836
|
Verified
8.0
221
|
Verified
8.6
739
|
Verified
8.5
299
|
Verified
8.6
728
|
Verified
8.5
309
|
Verified
9.0
801
|
Verified
8.7
328
|
Verified
9.0
750
|
Verified
Taxes
8.6
355
|
Verified
8.7
782
|
Verified
8.6
328
|
Verified
8.2
693
|
Verified
8.7
318
|
Verified
8.4
626
|
Verified
Integration
7.1
191
|
Verified
7.9
505
|
Verified
7.2
191
|
Verified
8.3
526
|
Verified
7.2
184
|
Verified
8.1
439
|
Verified
7.6
217
|
Verified
8.5
562
|
Verified
Platform
7.9
383
|
Verified
8.2
827
|
Verified
8.3
379
|
Verified
8.5
845
|
Verified
8.5
379
|
Verified
8.5
860
|
Verified
8.4
361
|
Verified
8.6
774
|
Verified
Compliance
8.1
161
Not enough data
7.3
105
Not enough data
7.8
121
Not enough data
Platform
7.9
166
Not enough data
7.7
151
Not enough data
8.3
172
Not enough data
Support
7.8
154
Not enough data
7.7
160
Not enough data
7.5
146
Not enough data
7.9
147
Not enough data
7.7
147
Not enough data
7.8
184
Not enough data
7.9
173
Not enough data
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
7.9
30
|
Verified
7.7
74
|
Verified
7.9
31
|
Verified
7.7
92
|
Verified
7.7
29
|
Verified
8.3
105
|
Verified
Goals
7.5
30
|
Verified
8.3
93
|
Verified
6.9
28
|
Verified
8.0
85
|
Verified
Feedback
7.8
31
|
Verified
7.9
76
|
Verified
7.4
31
7.8
72
7.3
28
7.3
63
7.1
29
6.8
56
Data
7.7
34
|
Verified
8.1
98
|
Verified
7.5
33
|
Verified
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.7
226
7.7
728
6.6
164
7.6
536
6.6
157
7.7
380
8.1
291
8.3
809
8.1
282
8.5
740
7.9
227
7.7
589
7.6
292
8.3
797
8.1
292
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
Not enough data
8.1
244
Not enough data
8.5
358
Not enough data
8.5
363
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
370
Platform Data
Not enough data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Platform
6.7
226
7.7
728
6.6
164
7.6
536
6.6
157
7.7
380
8.1
291
8.3
809
8.1
282
8.5
740
7.9
227
7.7
589
7.6
292
8.3
797
8.1
292
7.9
686
Recruiting and Onboarding
Not enough data
7.7
397
Not enough data
8.3
522
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.7
226
7.7
728
6.6
164
7.6
536
6.6
157
7.7
380
8.1
291
8.3
809
8.1
282
8.5
740
7.9
227
7.7
589
7.6
292
8.3
797
8.1
292
7.9
686
Intermediate GEP features
6.4
6
Not enough data
6.4
6
Not enough data
Other GEP Features
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Not enough data
Time Tracking
7.8
115
8.0
570
7.3
94
7.8
331
7.3
76
7.8
252
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Mobile Time Tracking
7.8
104
8.2
367
Administration
7.4
111
8.1
393
7.3
110
8.1
424
7.7
108
7.8
370
7.8
110
8.0
310
8.1
131
8.5
489
Platform
7.4
137
8.2
477
6.4
94
7.7
336
7.0
84
7.7
224
7.9
137
8.3
466
7.8
114
7.6
372
6.4
82
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.7
226
7.7
728
6.6
164
7.6
536
6.6
157
7.7
380
8.1
291
8.3
809
8.1
282
8.5
740
7.9
227
7.7
589
7.6
292
8.3
797
8.1
292
7.9
686
Platform
6.7
226
7.7
728
6.6
164
7.6
536
6.6
157
7.7
380
8.1
291
8.3
809
8.1
282
8.5
740
7.9
227
7.7
589
7.6
292
8.3
797
8.1
292
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Categories
Categories
Shared Categories
TriNet and UKG Pro are categorized as Time Tracking, Core HR, Payroll, and Performance Management
Unique Categories
Reviews
Reviewers' Company Size
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.7%
Computer Software
11.7%
Non-Profit Organization Management
6.1%
Financial Services
5.9%
Marketing and Advertising
4.0%
Other
60.5%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
What is UltiPro system?
4 Comments
OS
UltiPro is a product of Ultimate Software, a top cloud provider of software for human capital management (HCM). Offering HR, compensation, talent, payroll,...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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