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Compare Tidio and Ubersuggest

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At a Glance
Tidio
Tidio
Star Rating
(1,852)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plans
Ubersuggest
Ubersuggest
Star Rating
(150)4.2 out of 5
Market Segments
Small-Business (73.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ubersuggest

Tidio vs Ubersuggest

When assessing the two solutions, reviewers found Tidio easier to use and administer. Reviewers also felt that Tidio was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.

  • Reviewers felt that Tidio meets the needs of their business better than Ubersuggest.
  • When comparing quality of ongoing product support, reviewers felt that Tidio is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Tidio over Ubersuggest.
Pricing
Entry-Level Pricing
Tidio
Free
Free
Per Month
Browse all 5 pricing plans
Ubersuggest
No pricing available
Free Trial
Tidio
Free Trial is available
Ubersuggest
No trial information available
Ratings
Meets Requirements
9.1
1,302
8.4
101
Ease of Use
9.3
1,320
9.1
104
Ease of Setup
9.2
1,060
9.2
51
Ease of Admin
9.2
947
9.1
40
Quality of Support
9.2
1,136
8.1
87
Has the product been a good partner in doing business?
9.2
897
8.5
40
Product Direction (% positive)
9.2
1,170
8.6
91
Features by Category
8.2
828
Not enough data
Ticket and Case Management
8.5
83
Not enough data
8.4
81
Not enough data
8.4
87
Not enough data
8.6
88
Not enough data
7.9
71
Not enough data
8.6
80
Not enough data
8.2
75
Not enough data
8.4
75
Not enough data
Generative AI
7.2
46
Not enough data
6.9
44
Not enough data
Agentic AI - Help Desk
7.0
15
Not enough data
7.1
15
Not enough data
7.0
15
Not enough data
Communication Channels
8.7
80
Not enough data
8.7
78
Not enough data
9.2
87
Not enough data
8.0
73
Not enough data
7.2
68
Not enough data
Platform
8.8
104
Not enough data
8.9
718
|
Verified
Not enough data
9.0
109
Not enough data
8.7
110
Not enough data
8.2
94
Not enough data
8.8
107
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
124
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.6
108
Not enough data
8.6
106
Not enough data
Interaction
8.3
106
Not enough data
8.4
109
Not enough data
8.3
104
Not enough data
8.3
105
Not enough data
8.2
106
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
103
Not enough data
8.0
101
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.3
100
Not enough data
8.3
101
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
8.2
97
Not enough data
8.2
98
Not enough data
8.1
97
Not enough data
8.2
99
Not enough data
Agentic AI - AI Chatbots
7.6
12
Not enough data
7.8
12
Not enough data
7.9
13
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.9
14
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.1
91
Not enough data
Messenger
8.5
85
Not enough data
8.3
87
Not enough data
9.2
86
Not enough data
8.8
84
Not enough data
Channels
8.2
83
Not enough data
9.0
83
Not enough data
8.0
79
Not enough data
7.7
75
Not enough data
7.9
79
Not enough data
Customers
8.6
81
Not enough data
8.5
82
Not enough data
8.8
80
Not enough data
8.8
81
Not enough data
8.8
81
Not enough data
Agentic AI - Conversational Marketing
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.0
62
Not enough data
Channels
8.0
57
Not enough data
8.1
56
Not enough data
Feature Not Available
Not enough data
Design
8.4
55
Not enough data
7.6
56
Not enough data
8.0
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Generative AI
7.7
37
Not enough data
7.6
36
Not enough data
8.5
22
Not enough data
Productivity Tools
7.9
19
Not enough data
8.2
19
Not enough data
8.5
19
Not enough data
8.6
20
Not enough data
9.0
19
Not enough data
8.1
20
Not enough data
8.7
18
Not enough data
Analytics
9.1
17
Not enough data
9.1
18
Not enough data
8.3
18
Not enough data
Agentic AI - Shared Inbox
8.3
6
Not enough data
7.8
6
Not enough data
Not enough data
8.0
83
SEO Auditing & Monitoring
Not enough data
8.8
70
Not enough data
8.9
73
Not enough data
8.8
68
Not enough data
8.5
67
Agentic AI - SEO Tools
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
SEO Content & Rankings
Not enough data
8.0
70
Not enough data
8.9
82
Not enough data
8.7
72
Not enough data
8.5
61
Not enough data
8.6
67
SEO Reporting
Not enough data
8.8
74
Not enough data
8.7
70
Not enough data
8.2
62
Not enough data
7.1
46
Generative AI
Not enough data
7.1
23
Not enough data
6.9
23
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.5
13
Not enough data
Responses
8.1
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
Automation - AI Agents
8.8
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
Platform
8.5
12
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Not enough data
Generative AI
8.0
9
Not enough data
7.8
9
Not enough data
8.7
551
Not enough data
Responses
8.7
495
Not enough data
8.8
487
Not enough data
8.8
486
Not enough data
8.7
470
Not enough data
8.7
427
Not enough data
Platform
9.3
506
Not enough data
8.8
456
Not enough data
8.7
456
Not enough data
8.7
452
Not enough data
8.3
352
Not enough data
8.7
404
Not enough data
8.9
467
Not enough data
Generative AI
8.0
128
Not enough data
8.1
125
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.3
129
Not enough data
Conversational Platform
8.4
124
Not enough data
8.1
117
Not enough data
8.1
118
Not enough data
8.4
120
Not enough data
Support Automation
8.4
113
Not enough data
8.3
110
Not enough data
8.5
110
Not enough data
8.4
115
Not enough data
Generative AI
8.1
70
Not enough data
8.1
69
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
8.1
23
Not enough data
Customer Support
8.4
21
Not enough data
7.7
20
Not enough data
8.2
19
Not enough data
Automation
8.3
21
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
Artificial Intelligence
8.0
19
Not enough data
7.8
20
Not enough data
8.2
20
Not enough data
8.6
844
Not enough data
Generative AI
7.8
82
Not enough data
7.4
79
Not enough data
7.2
80
Not enough data
Communication
9.3
748
|
Verified
Not enough data
9.1
752
|
Verified
Not enough data
8.5
540
Not enough data
9.1
648
|
Verified
Not enough data
8.5
482
|
Verified
Not enough data
Internal Use
8.9
718
|
Verified
Not enough data
9.0
615
|
Verified
Not enough data
8.8
610
|
Verified
Not enough data
8.6
583
|
Verified
Not enough data
8.8
567
|
Verified
Not enough data
8.7
593
|
Verified
Not enough data
8.7
113
Not enough data
Generative AI
8.1
54
Not enough data
Self-Service Experience
8.7
90
Not enough data
8.8
81
Not enough data
8.7
26
Not enough data
8.8
87
Not enough data
8.9
88
Not enough data
Self-Service Platform
8.7
90
Not enough data
9.0
94
Not enough data
8.8
88
Not enough data
8.8
90
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
8.6
58
Not enough data
Generative AI
7.9
26
Not enough data
7.9
26
Not enough data
Process
8.2
46
Not enough data
8.5
48
Not enough data
8.4
43
Not enough data
Channels
8.9
49
Not enough data
8.9
50
Not enough data
9.4
51
Not enough data
8.1
43
Not enough data
8.6
43
Not enough data
Insight
8.5
42
Not enough data
8.3
46
Not enough data
9.1
51
Not enough data
9.2
41
Not enough data
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
5.2
8
Not enough data
Generative AI
5.2
7
Not enough data
Not enough data
Not enough data
8.6
10
Not enough data
Agentic AI - E-Commerce Tools
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
Not enough data
8.3
54
Tools
Not enough data
7.8
30
Not enough data
8.6
41
Not enough data
8.1
37
Metrics
Not enough data
8.1
33
Not enough data
8.1
33
Not enough data
8.7
33
Not enough data
8.4
30
Not enough data
8.3
33
Not enough data
9.0
49
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
8.5
48
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.5
43
Not enough data
8.3
44
Not enough data
8.3
43
Not enough data
8.6
43
Not enough data
8.2
42
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.5
42
Not enough data
8.5
42
Not enough data
8.7
42
Not enough data
8.7
42
Not enough data
Automation
8.6
45
Not enough data
8.6
44
Not enough data
8.4
45
Not enough data
Autonomy
8.2
42
Not enough data
8.3
43
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Tidio
Tidio
Small-Business(50 or fewer emp.)
90.6%
Mid-Market(51-1000 emp.)
8.3%
Enterprise(> 1000 emp.)
1.0%
Ubersuggest
Ubersuggest
Small-Business(50 or fewer emp.)
73.3%
Mid-Market(51-1000 emp.)
25.3%
Enterprise(> 1000 emp.)
1.4%
Reviewers' Industry
Tidio
Tidio
Retail
8.2%
Marketing and Advertising
7.2%
Computer Software
5.5%
Information Technology and Services
5.1%
Health, Wellness and Fitness
4.1%
Other
69.9%
Ubersuggest
Ubersuggest
Marketing and Advertising
28.4%
Information Technology and Services
16.9%
Computer Software
11.5%
Market Research
4.1%
Online Media
2.7%
Other
36.5%
Alternatives
Tidio
Tidio Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Zendesk for Customer Service - AC
Zendesk for Customer Service - AC
Add Zendesk for Customer Service - AC
Gorgias
Gorgias
Add Gorgias
Freshdesk
Freshdesk
Add Freshdesk
Ubersuggest
Ubersuggest Alternatives
Semrush
Semrush
Add Semrush
SE Ranking
SE Ranking
Add SE Ranking
Ahrefs
Ahrefs
Add Ahrefs
Surfer
Surfer
Add Surfer
Discussions
Tidio
Tidio Discussions
Is Tidio safe?
6 Comments
Marco M.
MM
What is Tidio?
3 Comments
SS
Tidio is a live chatbot used for any website! You can answer all your customer's questions in real-time. Or you can set up bots that automatically answer...Read more
What is Tidio used for?
3 Comments
Seif Eddine Y.
SY
I have used tidio to make chat conversations with my customers in my wordpress website.Read more
Ubersuggest
Ubersuggest Discussions
What are the features of Ubersuggest?
4 Comments
Deepanshi P.
DP
Ubersuggest has lots of features like Keyword research, SEO Audit, Rank Tracking, Keyword Overview of competiotors, etc.Read more
How's your experience as Ubersuggest user?
3 Comments
BP
So far, Ubersuggest and the NP company have value. I like the product for Keyword and competitor research. It seems that NP does not care about me much since...Read more
What is Ubersuggest used for?
3 Comments
Destin Property Expert M.
DM
It is used to help you with search engine optimization for your website. You can also find information about competitors websites, do keyword research, and...Read more