G2 reviewers report that Zoho Social excels in user experience, with many praising its intuitive UI design that simplifies social media management. Users appreciate the ability to post across multiple platforms simultaneously, making it a favorite for those managing personal and business accounts alike.
Users say that Thryv shines in marketing automation, highlighting its robust features for lead capture and email marketing. Reviewers have noted that it effectively organizes invoices, appointments, and client messages, which they find to be a significant time-saver in their daily operations.
According to verified reviews, Zoho Social's implementation process is notably quick and straightforward, with users mentioning that it is easy for virtual assistants to use for scheduling and tracking social media accounts. This ease of setup is a major advantage for small businesses looking to streamline their social media efforts.
Reviewers mention that while Thryv provides excellent customer support, particularly during initial setup, some users feel that its overall usability is less intuitive compared to Zoho Social. This can lead to a steeper learning curve for new users trying to navigate its features.
G2 reviewers highlight that Zoho Social consistently meets user needs with high satisfaction ratings, particularly in areas like content planning and shared inbox features. Users find these tools essential for managing their social media presence effectively.
Users report that Thryv, while strong in certain areas, has room for improvement in its overall user experience. Some have expressed a desire for a more streamlined interface, as they find it less user-friendly compared to Zoho Social, which is often described as "very complete" and easy to navigate.
A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!Read more
What else should I be using to fully benefit from the platform?
3 Comments
MS
Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just...Read more
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
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