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Compare Alchemer Survey and UserTesting

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At a Glance
Alchemer Survey
Alchemer Survey
Star Rating
(932)4.4 out of 5
Market Segments
Small-Business (42.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Call Us
Browse all 4 pricing plans
UserTesting
UserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Alchemer Survey excels in its Survey Builder, scoring 9.1, which reviewers mention is intuitive and allows for extensive customization, making it easy to create complex surveys. In contrast, UserTesting's Survey Builder scores only 5.9, with users noting it lacks flexibility and advanced features.
  • Reviewers mention that Alchemer Survey offers a wide variety of Question Types, scoring 9.3, which users appreciate for its ability to cater to diverse survey needs. UserTesting, with a score of 7.9, is noted by users as having a more limited selection, which can restrict the depth of insights gathered.
  • Users on G2 highlight Alchemer Survey's strong capabilities in Branching/Skip Logic, scoring 9.0, allowing for personalized survey experiences. In contrast, UserTesting's score of 5.9 indicates a significant shortfall in this area, with reviewers expressing frustration over the lack of advanced logic options.
  • Reviewers mention that Alchemer Survey's Reporting & Analytics features, scoring 8.4, provide comprehensive insights and are user-friendly, making data interpretation straightforward. UserTesting, scoring 6.3, is criticized for its less robust analytics capabilities, with users stating that the reporting tools are not as detailed or easy to navigate.
  • Users say that Alchemer Survey's support for Multilingual Surveys, scoring 8.0, is a significant advantage for global businesses, allowing them to reach diverse audiences effectively. UserTesting, with a score of 4.8, is noted by reviewers as lacking in this area, which can be a dealbreaker for companies needing multilingual capabilities.
  • G2 users report that Alchemer Survey's ease of use, scoring 8.8, is a standout feature, with many stating that the platform is straightforward and user-friendly. UserTesting, scoring 8.4, is still considered usable, but some users mention a steeper learning curve, particularly for new users.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
Browse all 4 pricing plans
UserTesting
Team-based Unlimited
Contact Us
Per Year
Browse all 2 pricing plans
Free Trial
Alchemer Survey
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
8.9
789
8.6
599
Ease of Use
8.8
790
8.4
630
Ease of Setup
8.8
378
8.6
295
Ease of Admin
8.7
365
8.7
231
Quality of Support
8.7
691
9.0
522
Has the product been a good partner in doing business?
8.9
347
8.8
226
Product Direction (% positive)
8.1
755
8.1
589
Features by Category
Not enough data
7.5
459
User Response Methods
Not enough data
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Participant Selection
Not enough data
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Consumer Video FeedbackHide 16 FeaturesShow 16 Features
Not enough data
7.9
257
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Not enough data
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.6
25
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
9.2
197
6.1
22
9.3
204
7.9
24
8.2
155
6.5
22
8.8
184
6.5
24
Survey Customization
9.0
189
6.0
25
8.7
179
5.8
24
8.5
144
6.5
24
8.0
138
4.9
23
Survey Insights
8.4
190
6.3
24
7.9
123
Feature Not Available
8.8
196
7.1
24
8.5
156
6.8
24
Agentic AI - Survey
5.8
12
Feature Not Available
5.8
12
Feature Not Available
7.4
12
Feature Not Available
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
Not enough data
8.2
155
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Consumer Insights PlatformsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alchemer Survey
Alchemer Survey
UserTesting
UserTesting
Alchemer Survey and UserTesting are categorized as Survey
Unique Categories
Alchemer Survey
Alchemer Survey is categorized as Online Form Builder
Reviews
Reviewers' Company Size
Alchemer Survey
Alchemer Survey
Small-Business(50 or fewer emp.)
42.0%
Mid-Market(51-1000 emp.)
32.7%
Enterprise(> 1000 emp.)
25.3%
UserTesting
UserTesting
Small-Business(50 or fewer emp.)
19.8%
Mid-Market(51-1000 emp.)
38.3%
Enterprise(> 1000 emp.)
41.9%
Reviewers' Industry
Alchemer Survey
Alchemer Survey
Market Research
8.8%
Information Technology and Services
6.0%
Marketing and Advertising
5.9%
Education Management
5.5%
Non-Profit Organization Management
4.8%
Other
69.1%
UserTesting
UserTesting
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Alternatives
Alchemer Survey
Alchemer Survey Alternatives
SurveyMonkey
SurveyMonkey
Add SurveyMonkey
SurveySparrow
SurveySparrow
Add SurveySparrow
Typeform
Typeform
Add Typeform
Jotform
Jotform
Add Jotform
UserTesting
UserTesting Alternatives
Respondent
Respondent
Add Respondent
Lyssna
Lyssna
Add Lyssna
Dscout
Dscout
Add Dscout
Userlytics
Userlytics
Add Userlytics
Discussions
Alchemer Survey
Alchemer Survey Discussions
What happens to the data I collect? Is it stored securely?
2 Comments
Aleta .
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do I make QR codes for the links?
2 Comments
Julián P.
JP
¡Hi Dominique! I have always thought that SurveyGizmo does the hard way, which could be done the easy way. You just have to copy the URL you want and...Read more
How do you determine some of the best questions to use?
2 Comments
Aleta .
A
Hi Michelle, Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
UserTesting
UserTesting Discussions
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
Linda B.
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
Linda B.
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more