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Compare Splashtop Remote Support and TeamViewer 
Featured Products
At a Glance
Market Segments
Small-Business (61.6% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Starting at $24.90
Splashtop Remote Support
Star Rating
(235)4.8 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansTeamViewer
Star Rating
(3,715)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Splashtop Remote Support. Users appreciate its reliable connection quality and ease of use, making it a preferred choice for remote support tasks.
- According to verified reviews, TeamViewer's extensive feature set, including screen sharing and file transfer, is frequently highlighted. Users find these features particularly beneficial for providing real-time support across different operating systems, enhancing their productivity.
- Users say that while Splashtop Remote Support offers a smooth and simple deployment process, it lacks the comprehensive feature set that TeamViewer provides. However, many appreciate its cost-effectiveness, noting that it saves them significantly compared to other solutions.
- Reviewers mention that TeamViewer's implementation process is quick and intuitive, which is a major advantage for teams needing to get up and running without delays. In contrast, while Splashtop is also easy to set up, it may not offer the same level of advanced functionalities that some users require.
- G2 reviewers highlight that TeamViewer's support quality is rated highly, with users praising its strong security measures and the ability to connect quickly to remote devices. Splashtop, while also receiving positive feedback for its support, does not match the same level of user satisfaction in this area.
- Users report that both products provide good multi-platform support, but TeamViewer stands out with its robust features for remote access and management. Splashtop, on the other hand, is noted for its mobile device access capabilities, which some users find particularly useful for their workflows.
Pricing
Entry-Level Pricing
Splashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Splashtop Remote Support
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.6
194
9.1
2,986
Ease of Use
9.5
194
9.1
3,131
Ease of Setup
9.5
165
9.1
932
Ease of Admin
9.4
151
8.9
677
Quality of Support
9.4
156
8.7
2,563
Has the product been a good partner in doing business?
9.6
145
8.6
634
Product Direction (% positive)
9.4
182
8.7
2,880
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
50
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
51
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
866
Not enough data
8.5
787
Not enough data
9.2
938
|
Verified
Not enough data
8.8
835
|
Verified
Conferencing Options
Not enough data
8.7
799
|
Verified
Not enough data
8.7
811
|
Verified
Not enough data
8.7
794
|
Verified
Application Tools
Not enough data
8.8
872
|
Verified
Not enough data
8.9
827
|
Verified
Not enough data
8.7
809
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
39
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
67
9.2
552
9.0
62
9.1
543
8.6
60
8.9
493
9.2
64
9.0
519
8.7
59
8.9
502
9.1
65
9.0
510
Maintenance
8.8
59
9.0
506
7.9
52
8.9
473
Communication
8.7
58
9.0
503
5.7
47
8.6
448
5.2
45
8.7
452
6.9
49
8.8
473
Security
8.6
56
9.0
465
8.5
56
9.0
470
Device Support
8.7
57
8.9
499
9.1
58
9.1
506
8.8
58
9.1
506
Performance
7.9
51
9.0
476
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Generative AI
Feature Not Available
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Feature Not Available
Not enough data
6.6
18
Not enough data
6.9
17
Not enough data
8.1
25
Not enough data
Feature Not Available
Not enough data
Reporting
8.0
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access & Usability
8.8
50
Not enough data
Feature Not Available
Not enough data
7.0
19
Not enough data
7.7
19
Not enough data
Agentic AI - Service Desk
7.1
8
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1395
Not enough data
8.7
1307
Not enough data
8.6
1303
Not enough data
8.6
1284
Not enough data
8.7
1320
Not enough data
8.7
1394
Not enough data
8.9
1461
Platform
Not enough data
8.9
1409
Not enough data
8.7
1368
Not enough data
8.7
1332
Not enough data
9.1
1498
Security
Not enough data
8.6
1194
Not enough data
8.8
1340
Not enough data
8.7
1283
Categories
Categories
Shared Categories
Splashtop Remote Support and TeamViewer are categorized as Remote Support
Unique Categories
Reviews
Reviewers' Company Size
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Computer Software
7.6%
Computer & Network Security
6.3%
Construction
4.0%
Accounting
3.6%
Other
54.5%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.1%
Other
62.7%
Discussions
Splashtop Remote Support has no discussions with answers
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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