Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities.
Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient.
Splashtop Remote Support features include:
- On-demand quick support access to Windows, Mac, iOS, and Android
- Unattended anytime access to Windows, Mac, Android and Linux computers in SOS+10 and Unlimited
- High performance
- Robust security
- Screen sharing for collaboration
- Remotely view iOS screens in real-time
- File transfer
- Remote reboot and reconnect
- Endpoint Management Add-on:
• Automate patching for OS, third-party, and custom apps
• Complement Intune and other MDMs with real-time patching, scripting and remediation
• Detect and prioritize vulnerabilities using AI-powered based threat CVE insights
• Track and manage hardware and software inventory across all endpoints
• Monitor endpoints and resolve issues proactively
- SSO / SAML integration
- Advanced service desk workflow
- User and computer grouping
- Session recording
- In-session voice call
- Antivirus (Bitdefender) Add-on
- Custom branding
- User management
- Integration with PSA tools
- ServiceNow integration
- Chat
- User management
- Custom branding
- Licensed per technician
Get started with a free trial! https://www.splashtop.com/products/remote-support