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Compare Splashtop Remote Support and TeamViewer 
Featured Products
At a Glance
Market Segments
Small-Business (61.3% of reviews)
Small-Business (43.3% of reviews)
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Starting at $24.90
Splashtop Remote Support
Star Rating
(243)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansTeamViewer
Star Rating
(3,761)4.5 out of 5
Market Segments
Small-Business (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Splashtop Remote Support. Users appreciate its robust virtual communication features, which facilitate secure and productive remote interactions.
- Users say that TeamViewer's implementation process is particularly user-friendly, with many noting that even non-technical users find it easy to get started. This ease of integration across various operating systems and devices enhances its versatility for businesses.
- Reviewers mention that while Splashtop Remote Support offers a fast and reliable method for initiating remote sessions, it lacks the extensive feature set that TeamViewer provides. Users highlight the convenience of Splashtop's SOS feature for quick access, but some feel it doesn't match the comprehensive capabilities of TeamViewer.
- According to verified reviews, TeamViewer shines in its support quality, with users rating it highly for responsiveness and helpfulness. In contrast, while Splashtop also receives positive feedback for support, it doesn't reach the same level of acclaim as TeamViewer.
- Users highlight that Splashtop Remote Support is particularly effective for small businesses, with a higher percentage of reviews from this segment. However, TeamViewer's broader market presence and feature richness make it a more appealing choice for organizations looking for a comprehensive remote support solution.
- Reviewers note that TeamViewer's advanced features, such as multi-monitor support and session recording, provide significant advantages for users needing detailed remote management capabilities. While Splashtop offers solid performance, it falls short in these advanced areas, which can be crucial for more complex support scenarios.
Pricing
Entry-Level Pricing
Splashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Splashtop Remote Support
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.6
195
9.1
2,996
Ease of Use
9.5
195
9.1
3,171
Ease of Setup
9.5
166
9.1
942
Ease of Admin
9.4
152
8.9
678
Quality of Support
9.4
157
8.6
2,572
Has the product been a good partner in doing business?
9.6
146
8.6
635
Product Direction (% positive)
9.4
183
8.7
2,890
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
54
Not enough data
9.2
12
Not enough data
9.4
11
Monitoring and Management
Not enough data
9.2
54
Not enough data
9.3
53
Not enough data
9.1
55
Not enough data
9.2
54
Not enough data
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.8
13
Service Management
Not enough data
9.5
55
Not enough data
9.3
12
Not enough data
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
14
Presenter Tools
Not enough data
8.9
867
Not enough data
8.5
788
Not enough data
9.1
941
|
Verified
Not enough data
8.8
837
|
Verified
Conferencing Options
Not enough data
8.7
800
|
Verified
Not enough data
8.7
812
|
Verified
Not enough data
8.7
796
|
Verified
Application Tools
Not enough data
8.9
874
|
Verified
Not enough data
8.9
829
|
Verified
Not enough data
8.7
810
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.0
41
Scope
Not enough data
10.0
6
Not enough data
10.0
6
Security
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.7
6
Management
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
67
9.2
558
9.0
62
9.1
544
8.6
60
8.9
490
9.3
65
9.0
519
8.7
59
8.9
500
9.1
65
9.0
505
Maintenance
8.8
59
9.0
503
7.9
52
8.9
471
Communication
8.7
58
9.0
500
5.7
47
8.6
443
5.2
45
8.7
448
6.9
49
8.8
468
Security
8.6
57
9.0
463
8.5
56
9.0
466
Device Support
8.7
57
8.9
495
9.1
58
9.1
505
8.8
58
9.1
505
Performance
7.9
51
9.0
472
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Feature Not Available
Not enough data
6.6
18
Not enough data
6.9
17
Not enough data
8.1
25
Not enough data
Feature Not Available
Not enough data
Reporting
8.0
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access & Usability
8.8
50
Not enough data
Feature Not Available
Not enough data
7.0
19
Not enough data
7.7
19
Not enough data
Agentic AI - Service Desk
7.1
8
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
30
Operating System
Not enough data
9.5
32
Not enough data
9.1
30
Not enough data
8.9
32
Management
Not enough data
8.8
31
Not enough data
8.5
31
Not enough data
9.0
29
Not enough data
8.6
29
Not enough data
8.8
31
Security
Not enough data
8.7
30
Not enough data
8.9
33
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.0
18
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1395
Not enough data
8.7
1308
Not enough data
8.6
1303
Not enough data
8.6
1284
Not enough data
8.7
1320
Not enough data
8.7
1395
Not enough data
8.9
1461
Platform
Not enough data
8.9
1412
Not enough data
8.7
1368
Not enough data
8.7
1333
Not enough data
9.1
1503
Security
Not enough data
8.6
1194
Not enough data
8.8
1341
Not enough data
8.7
1283
Categories
Categories
Shared Categories
Splashtop Remote Support and TeamViewer are categorized as Remote Support
Unique Categories
TeamViewer is categorized as Co-Browsing, AR Collaboration Tools, SAP Store, Unified Endpoint Management (UEM), Screen Sharing, Remote Monitoring & Management (RMM), ServiceNow Store Apps, IT Asset Management, Remote Desktop, Enterprise IT Management, Mobile Device Management (MDM), Network Monitoring, and Remote Video Support
Reviews
Reviewers' Company Size
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.0%
Computer Software
7.6%
Computer & Network Security
6.2%
Construction
4.0%
Accounting
3.6%
Other
54.7%
Information Technology and Services
16.2%
Computer Software
10.6%
Marketing and Advertising
4.2%
Telecommunications
3.2%
Consumer Services
3.0%
Other
62.8%
Discussions
Splashtop Remote Support has no discussions with answers
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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