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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$12.00 3 Seats Per Month
Smartsheet
Star Rating
(21,365)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansmonday Work Management
Star Rating
(14,718)4.7 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 3 Seats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that monday Work Management excels in Ease of Use with a score of 9.1 compared to Smartsheet's 8.4. Reviewers mention that the intuitive interface and user-friendly design make it easier for teams to adopt and navigate the platform quickly.
- Reviewers mention that monday Work Management offers superior Task Management capabilities, scoring 9.4 against Smartsheet's 8.8. Users appreciate features like customizable workflows and visual task boards that enhance team collaboration and productivity.
- Users on G2 highlight the Quality of Support provided by monday Work Management, which scored 8.9 compared to Smartsheet's 8.3. Reviewers say that the responsive customer service and extensive knowledge base make it easier to resolve issues promptly.
- G2 users report that monday Work Management shines in Collaboration features, scoring 9.2 versus Smartsheet's 8.8. Reviewers mention that the platform's real-time updates and communication tools facilitate better teamwork and project visibility.
- Reviewers mention that monday Work Management's Customization options are more robust, scoring 8.9 compared to Smartsheet's 8.3. Users appreciate the ability to tailor dashboards and workflows to fit their specific project needs.
- Users say that monday Work Management's Integration capabilities are superior, with a score of 8.5 against Smartsheet's 7.9. Reviewers highlight the ease of connecting with other tools and platforms, which streamlines their workflow and enhances productivity.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
monday Work Management
Standard
$12.00
3 Seats Per Month
Collaborate and optimize your team processes
- Timeline & Gantt views
- Calendar view
- Guest access
Free Trial
Smartsheet
Free Trial is available
monday Work Management
Free Trial is available
Ratings
Meets Requirements
8.5
18,084
9.0
12,233
Ease of Use
8.4
18,322
9.1
12,500
Ease of Setup
8.3
10,116
8.8
7,115
Ease of Admin
8.5
7,593
9.1
5,388
Quality of Support
8.3
13,998
8.9
9,721
Has the product been a good partner in doing business?
8.6
7,044
9.1
5,204
Product Direction (% positive)
8.6
17,577
9.5
11,873
Features by Category
Tasks
8.7
10039
|
Verified
9.3
7259
|
Verified
8.8
10046
|
Verified
9.3
7273
|
Verified
8.5
9775
|
Verified
9.2
7298
|
Verified
8.4
9452
|
Verified
9.1
7072
|
Verified
8.1
9259
|
Verified
8.3
6434
Feature Not Available
8.3
6243
8.1
9327
|
Verified
8.9
7042
|
Verified
8.0
8791
|
Verified
8.6
6531
Projects
8.6
9271
|
Verified
9.1
6471
|
Verified
8.3
8622
|
Verified
8.7
5926
|
Verified
8.2
8733
|
Verified
8.2
5514
|
Verified
8.0
8650
|
Verified
8.4
6112
|
Verified
8.2
8819
|
Verified
8.7
6325
|
Verified
7.5
7593
|
Verified
8.0
5441
|
Verified
8.0
8292
|
Verified
8.4
5624
8.0
8850
|
Verified
8.5
5990
|
Verified
7.8
7833
|
Verified
Feature Not Available
7.6
7436
|
Verified
8.1
5393
|
Verified
7.6
7257
|
Verified
8.2
5098
|
Verified
Resource Management
7.6
7732
|
Verified
8.2
5605
|
Verified
7.6
7799
|
Verified
8.4
5753
|
Verified
8.1
8431
|
Verified
8.7
6099
|
Verified
Project Monitoring
7.8
7445
|
Verified
8.2
5064
|
Verified
7.7
7554
|
Verified
8.3
5347
|
Verified
8.2
8597
|
Verified
8.8
6244
|
Verified
Generative AI
6.0
3056
7.2
2733
6.1
3041
7.2
2716
Agentic AI - Project Management
5.5
918
6.6
575
5.9
919
6.8
574
5.7
911
6.7
571
5.7
910
6.6
571
5.6
910
6.6
569
5.6
906
6.6
566
5.8
908
6.6
570
Portfolio Management
7.9
4812
8.5
804
8.5
5517
8.8
805
8.0
4998
8.3
780
7.7
4602
8.0
775
Project Management
8.2
5418
8.4
784
8.3
5495
8.9
779
7.7
4622
8.1
761
Resource Management
7.8
4753
8.2
791
7.8
4822
8.2
766
7.9
4772
8.3
778
Data & Analytics
8.0
4983
8.2
814
8.0
5161
8.4
764
8.1
5075
8.3
753
7.5
4445
7.6
729
Strategy - Project and Portfolio Management
6.7
2051
7.4
697
7.6
2082
8.3
689
7.9
2060
8.4
714
7.6
2058
8.4
729
7.8
2052
8.4
684
7.6
2052
8.3
728
7.2
2033
7.8
670
7.6
2047
8.3
672
7.5
2035
8.2
707
7.8
2040
8.6
709
Business Instant Messaging
Not enough data
9.1
1215
Not enough data
9.1
1301
Not enough data
8.8
1239
Business Instant Messaging
Not enough data
7.4
845
Not enough data
7.2
845
Business Instant Messaging
Not enough data
8.3
1147
Not enough data
9.2
1235
Not enough data
8.6
1094
Generative AI - Business Instant Messaging
Not enough data
7.0
153
AI - Business Instant Messaging
Not enough data
6.9
153
Not enough data
7.4
151
Not enough data
7.0
156
Not enough data
7.2
153
Agentic AI - Business Instant Messaging
Not enough data
6.8
39
Not enough data
7.1
41
Setup
8.3
5149
8.9
4470
Feature Not Available
8.9
4600
8.1
5015
8.4
4245
8.5
5384
8.9
4778
Management
Feature Not Available
8.8
4447
8.1
4647
8.4
3804
7.5
4363
8.2
3936
Generative AI
6.3
1814
7.3
1867
Agentic AI - Workflow Management
5.8
403
6.5
309
5.9
405
6.6
309
5.9
400
6.5
305
5.9
397
6.5
304
5.9
396
6.6
306
5.8
398
6.5
307
6.1
399
6.5
308
Communication
Not enough data
8.6
966
Not enough data
8.7
958
Not enough data
8.2
1005
Not enough data
8.5
955
Goal Creation
Not enough data
8.5
979
Not enough data
8.5
932
Not enough data
7.8
887
Not enough data
8.9
972
Agentic AI - Objectives and Key Results (OKR)
Not enough data
6.8
92
Not enough data
7.0
92
Tasks
Not enough data
9.3
1268
Not enough data
9.0
1227
Not enough data
9.1
1247
Agentic AI - Kanban Project Management
Not enough data
7.0
50
Not enough data
7.2
51
Not enough data
7.3
50
Not enough data
6.7
50
Not enough data
6.8
50
Not enough data
6.7
50
Not enough data
6.7
50
Kanban Boards
Not enough data
8.8
1227
Not enough data
9.0
1259
Not enough data
9.0
1228
Planning
Not enough data
9.0
1266
Not enough data
8.6
1221
Not enough data
8.7
1201
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
8.8
754
8.7
1226
9.2
823
8.5
1167
8.8
755
8.0
1005
8.2
580
8.6
1166
9.1
785
8.7
1192
9.1
789
Content Planning
8.6
1185
9.1
817
8.9
1236
9.4
842
8.6
1117
9.1
761
Marketing Campaign Performance
8.0
882
8.2
502
8.4
1033
8.6
590
Agentic AI - Marketing Calendar
5.1
43
6.4
83
5.2
45
6.5
83
5.1
45
6.5
83
5.0
45
6.5
84
Other Features
7.9
987
8.4
640
8.3
1015
8.3
532
Task Creation
8.7
7305
9.3
6617
8.8
7386
9.2
6673
8.3
6918
9.0
6498
7.8
6111
8.5
5731
Task Management
8.5
7065
9.1
6429
8.5
6974
9.2
6568
8.1
6633
8.5
5784
8.2
6461
8.7
5841
Generative AI
6.2
2412
7.2
2652
6.2
2414
7.2
2653
Automation
8.5
4244
9.0
5127
8.3
4199
8.9
5269
8.1
3930
8.5
4573
Administration
8.2
4099
8.6
4875
8.1
3882
8.7
4609
8.8
4097
9.3
4926
Project management
8.7
4164
9.3
5264
8.2
3892
8.6
4704
8.6
4175
9.1
5023
8.3
4023
8.9
4872
8.4
3944
8.9
4807
8.0
3621
Feature Not Available
8.3
4062
8.9
5123
Workload
8.0
3692
8.6
4562
8.3
3933
9.0
5033
8.0
3736
8.8
4631
7.9
3551
8.6
4481
Communication & Collaboration
8.1
3721
8.6
4607
8.3
3916
8.6
4676
8.8
4111
9.2
5068
Cost Management
7.7
3426
8.2
3935
7.8
3420
8.3
4030
7.5
3231
8.0
3773
Integration
7.4
3273
8.2
3824
7.4
3323
8.0
3956
7.4
3354
8.0
3754
Generative AI
6.5
1653
7.3
2087
6.5
1659
7.4
2096
Agentic AI - Work Management
5.8
362
6.5
437
6.0
361
6.6
437
5.8
361
6.6
438
5.8
359
6.5
439
Communication
7.2
5664
Feature Not Available
7.6
6046
8.6
4259
7.5
5802
8.1
3732
7.7
5828
Feature Not Available
Feature Not Available
8.2
3768
Content & Documents
8.4
7180
8.8
4407
8.4
7125
9.0
4547
8.0
6870
8.6
4415
7.8
6095
8.1
3726
Controls
8.0
6469
8.7
4165
7.6
5487
8.1
3608
8.2
6800
8.8
4220
Feature Not Available
8.4
4128
7.9
6083
8.1
3716
Project Management
8.8
7422
9.4
4670
8.7
7295
9.2
4590
8.6
7160
9.2
4492
7.9
6147
8.5
4129
Remote Collaboration
8.4
6557
8.9
4202
8.5
6738
9.0
4402
8.4
6630
8.9
4317
Feature Not Available
7.6
3381
Generative AI
6.3
2272
7.1
1870
6.3
2276
7.2
1851
Agentic AI - Project Collaboration
5.7
427
6.5
315
5.6
427
6.5
311
Design
Not enough data
8.8
1213
Not enough data
8.7
1251
Not enough data
8.5
1228
Collaboration
Not enough data
9.2
1291
Not enough data
9.0
1286
File Types
Not enough data
8.8
1284
Not enough data
8.6
1230
Not enough data
8.0
1077
Edit & Revise
Not enough data
8.7
1209
Not enough data
8.3
1122
Not enough data
8.4
1187
Integrate & Embed
Not enough data
8.6
1247
Not enough data
8.6
1166
Not enough data
8.6
1229
Operating System
Not enough data
8.9
1168
Not enough data
8.7
1138
Not enough data
7.4
924
Generative AI
Not enough data
7.9
634
Not enough data
7.9
633
Not enough data
7.5
617
Not enough data
7.4
611
Not enough data
7.3
620
Agentic AI - Document Creation
Not enough data
7.4
77
Annotation Tools - Markup Software
Not enough data
8.0
51
Not enough data
7.2
50
Not enough data
8.0
54
Not enough data
7.5
52
Collaboration - Markup Software
Not enough data
8.7
53
Not enough data
8.8
55
Not enough data
9.1
52
Not enough data
9.3
52
Security - Markup Software
Not enough data
8.6
50
Not enough data
8.4
52
Agentic AI - Marketing Resource Management
Not enough data
6.9
55
Not enough data
6.9
55
Not enough data
7.2
54
Agentic AI - Event Planning
Not enough data
6.7
124
Not enough data
6.8
126
Not enough data
6.7
126
Not enough data
6.8
126
Time Tracking
Not enough data
8.5
2536
Not enough data
9.1
2920
Not enough data
8.2
2266
Client Invoicing
Not enough data
7.4
2007
Not enough data
7.0
1893
Not enough data
7.7
2008
Mobile Time Tracking
Not enough data
8.6
2506
Administration
Not enough data
8.4
2390
Not enough data
9.1
2712
Not enough data
9.0
2780
Not enough data
8.3
2308
Not enough data
9.0
2659
Platform
Not enough data
8.7
2499
Not enough data
8.2
2239
Not enough data
8.2
2183
Not enough data
9.0
2655
Not enough data
8.3
2376
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Smartsheet and monday Work Management are categorized as Project Collaboration, Work Management, Marketing Calendar, Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Privacy Impact Assessment (PIA)
monday Work Management is categorized as Markup Software, Business Instant Messaging, Kanban Project Management, Objectives and Key Results (OKR), Event Planning, Time Tracking, Document Creation, and Marketing Resource Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday Work Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Marketing and Advertising
14.0%
Information Technology and Services
6.0%
Computer Software
5.0%
Construction
3.8%
Non-Profit Organization Management
3.6%
Other
67.7%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Is it possible for you to have your own CRM on Monday?
5 Comments
JK
Monday is a task and project management tool which is very agile and technically you can make a CRM out of it. At our company we didn't as we have...Read more
More than one owner of a task - can they share the one task item?
2 Comments
LR
Hi Jon - yes you can assign a task to more than one person. How I have done it in the past was to create additional "People" columns. Read more
How best to use Monday to manage social media campaigns and publications across multiple clients (for planning purposes in particular)?
2 Comments
KM
I want to increase the size of my Google Drive storage but it's free, because the 15 GB video and photo files currently have a large resolution, so in my...Read more
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