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At a Glance
Market Segments
Small-Business (41.1% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$0.00
$0.00
Slack
Star Rating
(37,490)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansWebex Suite
Star Rating
(18,606)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in file sharing capabilities, scoring 9.1, with reviewers mentioning its seamless integration with cloud storage services like Google Drive and Dropbox, making collaboration effortless.
- Reviewers mention that Webex Suite shines in audio and video conferencing, both scoring 8.9, with users highlighting features like high-quality video resolution and reliable audio clarity during meetings.
- G2 users indicate that Slack's ease of use is a significant advantage, scoring 9.1, with many reviewers appreciating its intuitive interface and customizable notifications that help manage workflow effectively.
- Users on G2 report that Webex Suite offers better AI-powered features, such as AI-powered language translation and text summarization, both scoring 8.3, which reviewers say enhances communication in diverse teams.
- Reviewers mention that Slack's mobile application scores 9.1, with users praising its functionality and ease of access, allowing for effective communication on the go, while Webex's mobile app scores lower at 8.7.
- Users say that while both platforms have strong integration capabilities, Slack's integrations score 9.0, with reviewers highlighting its compatibility with a wide range of third-party applications, making it a preferred choice for many small businesses.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Slack
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.2
30,754
8.9
14,647
Ease of Use
9.1
31,568
8.7
14,697
Ease of Setup
9.1
7,981
8.4
2,910
Ease of Admin
8.9
4,964
8.5
2,597
Quality of Support
8.8
21,335
8.5
11,715
Has the product been a good partner in doing business?
9.0
4,443
8.7
2,491
Product Direction (% positive)
8.7
30,068
7.8
14,106
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
899
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
875
Not enough data
9.2
1000
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Business Instant Messaging
9.1
13798
8.6
941
9.0
14308
8.8
1045
8.6
13660
8.5
959
Business Instant Messaging
8.5
10140
9.0
1011
8.1
9484
8.9
954
Business Instant Messaging
9.1
13570
8.7
902
9.2
13221
8.8
962
9.0
11679
8.7
869
Generative AI - Business Instant Messaging
7.5
1469
8.2
55
AI - Business Instant Messaging
7.5
1458
8.2
56
7.9
1462
8.2
55
7.4
1442
8.2
55
7.4
1444
7.8
55
Agentic AI - Business Instant Messaging
7.6
865
7.8
37
7.6
859
7.7
36
Visual Tools
Not enough data
8.7
68
Not enough data
8.6
64
Not enough data
8.5
65
Not enough data
8.4
67
Office Customization
Not enough data
8.8
66
Not enough data
8.8
64
Not enough data
8.6
63
Guest Tools
Not enough data
8.5
61
Not enough data
8.7
62
Not enough data
8.8
58
Collaboration Tools
Not enough data
8.6
64
Not enough data
8.9
66
Not enough data
9.1
65
Not enough data
8.9
64
Agentic AI - Virtual Workspaces
Not enough data
7.8
30
Not enough data
7.6
30
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Setup
9.0
655
Not enough data
8.9
647
Not enough data
8.6
635
Not enough data
8.9
650
Not enough data
Management
9.0
643
Not enough data
8.6
630
Not enough data
8.9
637
Not enough data
Generative AI
7.7
549
Not enough data
Agentic AI - Workflow Management
7.6
268
Not enough data
7.9
264
Not enough data
8.0
271
Not enough data
7.8
269
Not enough data
7.9
268
Not enough data
7.8
268
Not enough data
8.0
268
Not enough data
Presenter Tools
Not enough data
8.9
4897
Not enough data
8.5
4254
|
Verified
Not enough data
8.8
4606
|
Verified
Not enough data
8.9
5120
|
Verified
Conferencing Options
Not enough data
9.0
5263
|
Verified
Not enough data
9.0
5489
|
Verified
Not enough data
9.0
5402
|
Verified
Application Tools
Not enough data
8.8
4346
|
Verified
Not enough data
8.8
4905
|
Verified
Not enough data
8.7
4873
Agentic AI - Screen Sharing
Not enough data
7.7
49
Account Options
9.1
267
Not enough data
8.3
266
Not enough data
8.6
258
Not enough data
8.6
262
Not enough data
8.9
266
Not enough data
8.8
263
Not enough data
Q&A Tools
9.0
266
Not enough data
9.0
264
Not enough data
9.1
268
Not enough data
8.6
258
Not enough data
9.0
263
Not enough data
8.8
259
Not enough data
8.5
255
Not enough data
8.8
256
Not enough data
8.4
254
Not enough data
Knowledge Pages
8.4
322
Not enough data
8.3
326
Not enough data
8.0
315
Not enough data
8.0
312
Not enough data
7.9
309
Not enough data
8.3
310
Not enough data
Knowledge Dissemination
8.2
304
Not enough data
8.7
309
Not enough data
8.9
310
Not enough data
8.9
310
Not enough data
8.3
307
Not enough data
8.2
301
Not enough data
8.6
309
Not enough data
8.6
301
Not enough data
8.6
299
Not enough data
Agentic AI - Knowledge Base
7.8
182
Not enough data
7.8
183
Not enough data
7.7
181
Not enough data
Login Options
9.0
735
Not enough data
8.4
717
Not enough data
Productivity
8.0
700
Not enough data
8.2
704
Not enough data
8.5
709
Not enough data
7.8
687
Not enough data
7.9
684
Not enough data
Customization
8.5
697
Not enough data
9.0
709
Not enough data
8.6
688
Not enough data
Agentic AI - Unified Workspaces
7.4
385
Not enough data
7.5
383
Not enough data
Collaboration
Not enough data
9.1
34
Not enough data
8.7
34
Not enough data
8.7
34
Not enough data
8.9
34
Hardware
Not enough data
8.6
33
Not enough data
8.5
33
Security
Not enough data
9.1
34
Not enough data
8.8
34
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.4
15
Compatibility
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Not enough data
Agentic AI - Enterprise Search Software
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Not enough data
Search Queries
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
Not enough data
AI powered search - Enterprise Search Software
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Not enough data
Functionality
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Not enough data
Compatibility - Enterprise Search Software
8.9
15
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
Functionality - Enterprise Search Software
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
Search Queries - Enterprise Search Software
8.8
13
Not enough data
8.6
13
Not enough data
8.3
14
Not enough data
8.9
14
Not enough data
Automation
8.8
1142
Not enough data
8.8
1127
Not enough data
8.5
1104
Not enough data
Administration
8.8
1123
Not enough data
8.6
1092
Not enough data
9.4
1133
Not enough data
Project management
8.7
1109
Not enough data
8.5
1085
Not enough data
8.5
1096
Not enough data
8.5
1091
Not enough data
8.5
1084
Not enough data
8.3
1061
Not enough data
8.2
1079
Not enough data
Workload
8.3
1050
Not enough data
8.8
1074
Not enough data
8.6
1052
Not enough data
8.4
1043
Not enough data
Communication & Collaboration
9.2
1110
Not enough data
9.0
1087
Not enough data
9.3
1100
Not enough data
Cost Management
8.0
1034
Not enough data
8.1
1034
Not enough data
8.1
1030
Not enough data
Integration
8.6
1046
Not enough data
8.4
1035
Not enough data
8.4
1022
Not enough data
Generative AI
7.5
983
Not enough data
7.6
980
Not enough data
Agentic AI - Work Management
7.6
486
Not enough data
7.7
483
Not enough data
8.0
483
Not enough data
7.7
484
Not enough data
Communication
9.4
1074
Not enough data
9.3
1063
Not enough data
8.8
1011
Not enough data
8.9
1004
Not enough data
9.1
1006
Not enough data
Content & Documents
9.1
1031
Not enough data
8.9
1010
Not enough data
8.7
1017
Not enough data
8.1
973
Not enough data
Controls
8.3
962
Not enough data
8.1
959
Not enough data
8.6
965
Not enough data
8.4
965
Not enough data
8.2
946
Not enough data
Project Management
8.4
959
Not enough data
8.3
948
Not enough data
8.5
952
Not enough data
8.6
950
Not enough data
Remote Collaboration
9.0
966
Not enough data
8.7
943
Not enough data
8.9
961
Not enough data
7.8
936
Not enough data
Generative AI
7.2
897
Not enough data
7.3
896
Not enough data
Agentic AI - Project Collaboration
7.4
415
Not enough data
7.6
417
Not enough data
Collaboration Tools
Not enough data
9.0
10151
|
Verified
Not enough data
9.1
2955
|
Verified
Not enough data
8.8
2638
|
Verified
Not enough data
9.0
3181
|
Verified
Not enough data
9.0
3030
Meeting Coordination
Not enough data
8.7
9142
Not enough data
8.7
8633
|
Verified
Not enough data
8.7
9006
|
Verified
Not enough data
8.8
3160
|
Verified
Software Type
Not enough data
8.6
7736
|
Verified
Not enough data
8.8
3098
|
Verified
Not enough data
9.0
3243
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
89
Not enough data
7.8
84
Not enough data
7.9
86
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
242
Not enough data
8.7
228
Not enough data
8.6
209
Not enough data
9.0
256
Not enough data
9.0
257
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
162
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Agentic AI - Audio Conferencing
7.3
264
Not enough data
7.5
264
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
153
Not enough data
9.1
141
Action Item Detection - AI Note-taking Software
8.3
8
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
9.1
9
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.0
8
Not enough data
Language & Accent Support - AI Note-taking Software
8.9
9
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.7
9
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
10
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
8
Not enough data
Speaker Identification - AI Note-taking Software
8.7
9
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Webex Suite are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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