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At a Glance
Market Segments
Small-Business (51.6% of reviews)
Mid-Market (49.5% of reviews)
Entry-Level Pricing
Free
$20.00
Scribe
Star Rating
(681)4.8 out of 5
Market Segments
Small-Business (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansUpKeep
Star Rating
(1,073)4.5 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00
Free Trial is available
Browse all 4 pricing plansScribe vs UpKeep
When assessing the two solutions, reviewers found Scribe easier to use, set up, and administer. Reviewers also preferred doing business with Scribe overall.
- Reviewers felt that Scribe meets the needs of their business better than UpKeep.
- When comparing quality of ongoing product support, reviewers felt that Scribe is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Scribe over UpKeep.
Pricing
Entry-Level Pricing
Scribe
Basic
Free
Create and share step-by-step documentation for any process from your browser.
- Works with any web app
- Quick customization
- Shareable with link & embed
UpKeep
Essential
$20.00
Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.
- Unlimited work orders
- Schedule Preventative Maintenance
- Custom tasks
Free Trial
Scribe
Free Trial is available
UpKeep
Free Trial is available
Ratings
Meets Requirements
9.2
609
8.8
812
Ease of Use
9.4
617
9.0
826
Ease of Setup
9.5
567
8.6
652
Ease of Admin
9.4
280
8.9
635
Quality of Support
9.3
308
9.0
765
Has the product been a good partner in doing business?
9.4
260
9.0
617
Product Direction (% positive)
9.5
596
9.4
769
Features by Category
Guide Options
8.2
411
Not enough data
8.5
409
Not enough data
7.7
403
Not enough data
7.8
406
Not enough data
8.2
399
Not enough data
Guide Tools
8.0
395
Not enough data
8.3
399
Not enough data
8.6
407
Not enough data
7.9
387
Not enough data
Access Options
7.1
368
Not enough data
7.6
372
Not enough data
8.0
375
Not enough data
Platform Basics
9.6
385
Not enough data
Feature Not Available
Not enough data
8.7
376
Not enough data
Platform Content
8.4
193
Not enough data
8.1
368
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.7
369
Not enough data
8.4
357
Not enough data
Agentic AI - Screen and Video Capture
7.8
127
Not enough data
Task Tracking
8.0
328
Not enough data
7.5
321
Not enough data
8.1
324
Not enough data
Checklist Options
Feature Not Available
Not enough data
7.5
312
Not enough data
8.5
328
Not enough data
Software Availability
7.8
326
Not enough data
8.5
324
Not enough data
7.0
311
Not enough data
9.1
337
Not enough data
Asset Definition
Not enough data
8.8
146
Not enough data
8.6
142
Not enough data
8.2
140
Not enough data
8.5
141
Asset Tracking
Not enough data
8.6
135
Not enough data
8.7
140
Not enough data
8.7
143
Inventory
Not enough data
8.5
148
Not enough data
8.1
139
Not enough data
8.2
132
Depreciation
Not enough data
8.1
120
Not enough data
8.1
118
Not enough data
7.2
104
Not enough data
7.5
105
Maintenance
Not enough data
8.8
146
Not enough data
8.8
145
Not enough data
8.5
134
Not enough data
8.8
142
Not enough data
8.6
144
Not enough data
8.5
140
Field Service
Not enough data
8.6
135
Not enough data
8.7
139
Not enough data
8.0
123
Monitoring
Not enough data
8.6
140
Not enough data
8.4
136
Not enough data
8.1
131
Contract & Warranty
Not enough data
7.8
111
Not enough data
7.9
113
Not enough data
7.6
106
Analytics
Not enough data
8.3
129
Not enough data
8.4
128
Not enough data
8.1
125
Integration
Not enough data
7.3
105
Not enough data
7.2
99
Not enough data
7.4
104
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
4.2
12
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
5.1
17
Facility Management Platform Features
Not enough data
8.9
44
Not enough data
8.3
44
Not enough data
6.9
43
Not enough data
7.0
42
Not enough data
7.2
41
Not enough data
8.5
42
Not enough data
6.4
42
Not enough data
8.3
43
Not enough data
8.3
39
Not enough data
8.3
42
CMMS Platform Features
Not enough data
9.2
490
|
Verified
Not enough data
8.8
456
|
Verified
Not enough data
8.1
357
|
Verified
Not enough data
8.1
398
|
Verified
Not enough data
8.2
372
|
Verified
Not enough data
8.4
406
|
Verified
Not enough data
8.4
415
|
Verified
Not enough data
7.9
324
|
Verified
Not enough data
7.7
351
|
Verified
Not enough data
8.2
434
|
Verified
Categories
Categories
Shared Categories
Scribe and UpKeep share no categories
Unique Categories
Scribe is categorized as Standard Operating Procedures, Work Instructions, and Screen and Video Capture
Reviews
Reviewers' Company Size
Scribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UpKeep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
8.9%
Information Technology and Services
8.0%
Financial Services
4.7%
Accounting
4.2%
Non-Profit Organization Management
4.1%
Other
70.2%
Facilities Services
9.6%
Hospitality
5.0%
Manufacturing
4.8%
Food & Beverages
4.2%
Food Production
3.9%
Other
72.5%
Discussions
Scribe has no discussions with answers
Is there a way to track an asset and how much is spent on it?
1 Comment
RC
Hi Dylan! That's a great question and the answer is absolutely!
The best maintenance teams we know constantly make the mental decision of whether to...Read more
is their a way to link old work olds that have been modified & made into a new one?
1 Comment
GE
You can edit any WO by clicking the pencil icon in the app. There is no need to create a new work order.
In addition, edits and modifications to the work...Read more
Which types of users are considered free users?
1 Comment
RC
Hi there!! There are three user types that do not require a paid UpKeep license:
1. View Only Users — These users are typically supervisors who log in...Read more
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