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Compare ScreenSteps and Swit 
Featured Products
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (49.6% of reviews)
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Free
ScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansSwit
Star Rating
(362)4.7 out of 5
Market Segments
Small-Business (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 6 pricing plansScreenSteps vs Swit
When assessing the two solutions, reviewers found ScreenSteps easier to use, set up, and administer. Reviewers also preferred doing business with ScreenSteps overall.
- Reviewers felt that ScreenSteps meets the needs of their business better than Swit.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Swit over ScreenSteps.
Pricing
Entry-Level Pricing
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Free Trial
ScreenSteps
Free Trial is available
Swit
Free Trial is available
Ratings
Meets Requirements
9.2
38
8.8
247
Ease of Use
9.2
38
9.0
248
Ease of Setup
9.3
28
9.2
76
Ease of Admin
9.2
30
9.0
73
Quality of Support
9.6
33
9.0
232
Has the product been a good partner in doing business?
9.7
29
8.9
67
Product Direction (% positive)
8.1
36
8.6
218
Features by Category
Tasks
Not enough data
9.0
158
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
8.8
160
|
Verified
Not enough data
8.9
152
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
152
|
Verified
Not enough data
8.5
94
Projects
Not enough data
8.6
143
Not enough data
Feature Not Available
Not enough data
8.1
125
|
Verified
Not enough data
8.5
142
|
Verified
Not enough data
8.5
140
Not enough data
Feature Not Available
Not enough data
8.3
133
|
Verified
Not enough data
8.2
121
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Resource Management
Not enough data
8.4
125
Not enough data
8.4
130
Not enough data
8.6
142
Project Monitoring
Not enough data
8.2
101
Not enough data
Feature Not Available
Not enough data
8.8
124
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
9.0
102
Not enough data
8.7
104
Not enough data
8.3
104
Business Instant Messaging
Not enough data
6.8
42
Not enough data
6.8
44
Business Instant Messaging
Not enough data
8.1
97
Not enough data
9.1
101
Not enough data
9.0
53
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Compliance
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Data Security
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goal Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Workload
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Communication & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.1
58
Not enough data
9.0
57
Not enough data
Feature Not Available
Not enough data
9.1
47
Not enough data
8.6
12
Content & Documents
Not enough data
8.9
60
Not enough data
8.7
56
Not enough data
8.7
57
Not enough data
8.3
45
Controls
Not enough data
8.3
11
Not enough data
8.8
49
Not enough data
9.0
52
Not enough data
8.3
49
Not enough data
Feature Not Available
Project Management
Not enough data
9.0
57
Not enough data
8.8
56
Not enough data
8.9
54
Not enough data
8.7
49
Remote Collaboration
Not enough data
8.8
7
Not enough data
8.8
55
Not enough data
8.8
55
Not enough data
8.7
39
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ScreenSteps and Swit share no categories
Unique Categories
ScreenSteps is categorized as Knowledge Base, Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Swit is categorized as Business Instant Messaging, Project Management, Objectives and Key Results (OKR), Project Collaboration, Task Management, Work Management, and Workflow Management
Reviews
Reviewers' Company Size
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Swit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Airlines/Aviation
16.4%
Computer Software
8.9%
Information Technology and Services
7.5%
Marketing and Advertising
5.8%
Graphic Design
4.9%
Other
56.5%
Discussions
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
When is the dark mode in pc possible?
2 Comments
DW
Has this been released? We are planning to migrate to Swit from Slack / TrelloRead more
How do I create folders from my phone and not the computer app?
2 Comments
JK
Hi Lokesh,
Thanks for the inquiry and your continued support for Swit. Unfortunately, creating a folder isn't supported on any mobile operating systems at...Read more
Is there a way to mark it according to the priority of work or how to make it easier to express the process of the project?
2 Comments
JK
Hi Jeonghyun,
Thanks for your question and continued support for Swit. You can certainly mark the task priority on the task detail page. In all five...Read more
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