Compare ScreenConnect and Syncro 
Featured Products
At a Glance
Market Segments
Small-Business (65.8% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
ScreenConnect
Star Rating
(492)4.7 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSyncro
Star Rating
(464)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ScreenConnect excels in remote access capabilities, with users praising its reliability and performance even on low bandwidth. One user highlighted the platform's ability to connect quickly and silently to endpoints, making it a favorite for managing multiple sessions effortlessly.
- Users say that Syncro stands out as a comprehensive tool for IT management, integrating features like inventory management and ticketing in one platform. Reviewers appreciate its all-in-one approach, which simplifies workflows and enhances productivity for IT teams.
- According to verified reviews, ScreenConnect's screen sharing and file sharing features receive high marks, with users noting the effectiveness of its chat functionality and toolbox. This makes it a strong choice for teams needing seamless communication during remote sessions.
- Reviewers mention that while Syncro offers a solid set of features, some users find its ease of use slightly less intuitive compared to ScreenConnect. This can lead to a steeper learning curve for new users, especially when navigating its extensive functionalities.
- G2 reviewers highlight that ScreenConnect's security features are a significant advantage, with users expressing confidence in its ability to bypass antivirus and firewall rules. This aspect is crucial for businesses prioritizing secure remote access.
- Users report that Syncro's pricing is competitive, making it an attractive option for small businesses. However, some users feel that the value of its features may not fully match the cost, especially when compared to the robust offerings of ScreenConnect.
Pricing
Entry-Level Pricing
ScreenConnect
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
ScreenConnect
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.3
406
8.8
344
Ease of Use
9.3
409
8.8
351
Ease of Setup
8.9
334
8.7
310
Ease of Admin
8.9
329
8.9
258
Quality of Support
8.8
349
8.5
318
Has the product been a good partner in doing business?
9.1
314
9.1
253
Product Direction (% positive)
8.7
402
9.0
342
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Presenter Tools
8.6
14
Not enough data
Feature Not Available
Not enough data
9.7
18
Not enough data
8.9
15
Not enough data
Conferencing Options
7.7
13
Not enough data
6.5
12
Not enough data
Feature Not Available
Not enough data
Application Tools
7.9
12
Not enough data
8.7
15
Not enough data
Feature Not Available
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Administration
Not enough data
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.7
47
8.4
205
9.3
43
8.4
201
9.1
39
7.2
183
9.3
46
8.9
209
9.2
44
8.2
198
9.0
46
8.1
202
Maintenance
9.4
46
8.9
215
8.7
34
7.6
176
Communication
8.9
43
8.0
193
7.6
28
5.1
164
Feature Not Available
5.0
165
8.1
36
6.2
171
Security
8.8
30
7.9
177
8.9
35
8.0
181
Device Support
8.0
39
6.6
181
8.8
40
7.8
188
8.8
40
7.7
192
Performance
8.3
37
7.8
203
Generative AI
Not enough data
5.6
86
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
95
8.4
189
8.7
87
8.6
198
8.4
89
8.5
199
8.7
78
7.0
173
8.9
81
7.3
164
9.3
106
9.2
197
Feature Not Available
8.5
190
Platform
9.0
97
8.0
189
7.8
81
Feature Not Available
7.9
82
8.0
188
9.5
108
Feature Not Available
Security
Feature Not Available
Feature Not Available
9.0
89
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
ScreenConnect and Syncro are categorized as Remote Support and Remote Desktop
Unique Categories
Syncro is categorized as Remote Monitoring & Management (RMM), Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
42.8%
Computer & Network Security
6.2%
Computer Software
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.7%
Information Technology and Services
54.4%
Computer & Network Security
24.8%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Alternatives
Discussions
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
