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At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (49.3% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$20 per month
Salesforce Sales Cloud
Star Rating
(25,294)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSparkPost
Star Rating
(73)4.0 out of 5
Market Segments
Small-Business (49.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$20 per month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, which users find crucial for tracking sales progress effectively.
- Users report that SparkPost shines in Email Marketing, especially with its Email Segmentation feature scoring 7.1, allowing for targeted campaigns that resonate with specific audiences.
- G2 users highlight that Salesforce Sales Cloud offers superior Lead Generation capabilities, particularly in CRM Integration with a score of 8.9, making it easier to manage leads directly from their CRM.
- Users on G2 mention that SparkPost's Analytics features, such as Open Rates and Link Activity, both scoring 8.4, provide valuable insights into email performance, helping marketers optimize their strategies.
- Reviewers say that Salesforce Sales Cloud's Customer Support is robust, with a score of 8.3 in Case Management, ensuring users receive timely assistance, which is critical for maintaining productivity.
- Users report that SparkPost's Integrations are highly praised, particularly the Mail Send API scoring 8.8, which allows for seamless integration with other applications, enhancing overall functionality.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
SparkPost
STARTER
$20
per month
OVERAGE:
$1.00 / thousand
- 50,000 emails/month
- OVERAGE: $1.00 / thousand
Free Trial
Salesforce Sales Cloud
Free Trial is available
SparkPost
Free Trial is available
Ratings
Meets Requirements
8.8
13,789
8.2
63
Ease of Use
8.2
17,769
8.6
62
Ease of Setup
7.8
8,734
8.3
41
Ease of Admin
7.9
4,439
7.9
41
Quality of Support
8.1
12,027
7.7
59
Has the product been a good partner in doing business?
8.4
4,402
7.5
40
Product Direction (% positive)
8.2
13,463
8.1
61
Features by Category
Sales Force Automation
8.8
9450
|
Verified
Not enough data
8.3
6389
|
Verified
Not enough data
8.7
9170
|
Verified
Not enough data
8.3
9429
|
Verified
Not enough data
8.0
7311
|
Verified
Not enough data
8.2
7602
|
Verified
Not enough data
8.0
6749
|
Verified
Not enough data
8.1
6649
|
Verified
Not enough data
8.3
7401
|
Verified
Not enough data
Marketing Automation
8.0
6662
|
Verified
Not enough data
8.1
6984
|
Verified
Not enough data
8.5
8009
|
Verified
Not enough data
7.9
5422
Not enough data
Customer Support
8.3
6807
|
Verified
Not enough data
8.1
6380
|
Verified
Not enough data
8.2
6777
|
Verified
Not enough data
8.0
5493
|
Verified
Not enough data
8.2
5983
|
Verified
Not enough data
Reporting & Analytics
8.5
8929
|
Verified
Not enough data
8.5
9116
|
Verified
Not enough data
8.2
7424
|
Verified
Not enough data
Mobile & Social
7.9
5612
|
Verified
Not enough data
7.8
5244
|
Verified
Not enough data
7.7
6092
|
Verified
Not enough data
Platform
8.5
3584
|
Verified
Not enough data
8.5
3591
|
Verified
Not enough data
8.6
3616
|
Verified
Not enough data
8.4
2894
|
Verified
Not enough data
8.5
3167
|
Verified
Not enough data
8.1
3188
|
Verified
Not enough data
8.7
3589
|
Verified
Not enough data
8.1
3022
Not enough data
Integration
8.5
2598
|
Verified
Not enough data
8.5
3050
|
Verified
Not enough data
8.5
2889
|
Verified
Not enough data
Generative AI
7.6
881
Not enough data
Agentic AI - CRM
7.9
243
Not enough data
7.9
243
Not enough data
8.2
240
Not enough data
8.0
237
Not enough data
8.0
235
Not enough data
8.1
237
Not enough data
8.2
239
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
7.1
23
Not enough data
6.5
18
Not enough data
8.6
20
Not enough data
7.1
18
Not enough data
7.8
28
Not enough data
8.1
30
Integrations
Not enough data
8.5
27
Not enough data
8.5
26
Not enough data
8.9
29
Not enough data
7.7
22
Platform
Not enough data
8.9
27
Not enough data
8.5
26
Not enough data
8.7
26
Not enough data
8.2
30
Not enough data
8.5
29
Not enough data
8.2
30
Not enough data
8.3
25
Not enough data
8.5
32
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
270
Not enough data
8.8
292
Not enough data
8.8
314
Not enough data
8.6
288
Not enough data
Organization
8.9
349
Not enough data
8.8
340
Not enough data
8.8
334
Not enough data
Performance Analysis
8.4
282
Not enough data
8.8
305
Not enough data
Sales Analysis
8.4
283
Not enough data
8.8
297
Not enough data
Generative AI
8.5
122
Not enough data
8.4
122
Not enough data
Agentic AI - AI Sales Assistant
9.1
25
Not enough data
9.1
25
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
Diagnosis
Not enough data
6.1
11
Not enough data
6.3
13
Not enough data
6.7
13
Not enough data
7.2
12
Tracking
Not enough data
8.3
14
Not enough data
7.2
10
Not enough data
7.1
11
Not enough data
7.9
11
Not enough data
6.8
13
Reporting
Not enough data
5.7
12
Not enough data
5.6
12
Not enough data
6.1
12
Not enough data
6.0
13
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
518
Not enough data
8.5
510
Not enough data
8.1
466
Not enough data
8.1
461
Not enough data
8.9
520
Not enough data
8.4
469
Not enough data
8.6
482
Not enough data
Repeatability and Reportability
8.4
483
Not enough data
8.7
501
Not enough data
8.7
497
Not enough data
8.4
483
Not enough data
7.8
417
Not enough data
AI and Automation
8.5
462
Not enough data
8.4
469
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
414
Not enough data
Generative AI
7.4
268
Not enough data
Agentic AI - Sales Engagement
8.3
88
Not enough data
8.4
89
Not enough data
8.6
86
Not enough data
8.4
88
Not enough data
8.3
88
Not enough data
8.3
88
Not enough data
8.5
87
Not enough data
Call Analytics
8.7
131
Not enough data
8.6
135
Not enough data
8.7
131
Not enough data
8.9
131
Not enough data
Agent Performance Management
8.7
140
Not enough data
8.7
124
Not enough data
8.7
141
Not enough data
Generative AI
8.2
56
Not enough data
Agentic AI - Conversation Intelligence
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
Revenue Sourcing and Forecasting
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
Not enough data
CRM Data Enrichment
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Not enough data
Account Management
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.5
33
Not enough data
8.3
33
Not enough data
Sales Performance Features - Sales Planning
8.4
174
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
170
Not enough data
8.6
168
Not enough data
8.8
167
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
165
Not enough data
8.5
170
Not enough data
Quota & Capacity Management - Sales Planning
8.4
167
Not enough data
8.4
174
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.4
56
Not enough data
8.5
55
Not enough data
Agentic AI - Lead Scoring
7.8
51
Not enough data
8.3
51
Not enough data
7.8
51
Not enough data
8.0
52
Not enough data
Attribution
8.9
446
Not enough data
8.9
450
Not enough data
8.6
432
Not enough data
Discovery
8.9
453
Not enough data
8.6
448
Not enough data
8.6
430
Not enough data
Management
8.5
418
Not enough data
8.7
436
Not enough data
Platform
8.6
428
Not enough data
8.6
428
Not enough data
Agentic AI - Sales Performance Management
8.5
73
Not enough data
8.6
73
Not enough data
8.6
74
Not enough data
Incentives
8.2
437
Not enough data
8.4
500
Not enough data
8.0
435
Not enough data
8.6
512
Not enough data
Personalization
8.6
481
Not enough data
8.8
558
Not enough data
8.9
590
Not enough data
8.6
535
Not enough data
Administrative
8.8
563
Not enough data
8.5
526
Not enough data
8.4
507
Not enough data
Agentic AI - Email Tracking
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Not enough data
Analytics
8.3
570
8.4
17
8.4
578
8.4
17
8.4
592
8.5
12
Customizations
8.7
622
8.1
16
8.5
590
8.3
13
8.6
626
8.1
14
8.4
571
7.8
13
8.4
599
8.2
11
Generative AI
7.5
292
Not enough data
Agentic AI - Sales Analytics
8.2
79
Not enough data
8.6
78
Not enough data
8.3
78
Not enough data
8.3
78
Not enough data
8.3
78
Not enough data
Data Sourcing
8.5
964
Not enough data
8.7
995
Not enough data
8.3
899
Not enough data
8.7
1026
Not enough data
8.6
959
Not enough data
Predictive Analytics
8.4
941
Not enough data
8.6
954
Not enough data
8.1
852
Not enough data
8.3
892
Not enough data
Sales Management
8.7
981
Not enough data
8.1
855
Not enough data
8.6
976
Not enough data
8.8
1044
Not enough data
Agentic AI - Outbound Call Tracking
8.5
38
Not enough data
8.5
39
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Not enough data
Feedback
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.1
31
Not enough data
8.2
31
Not enough data
8.3
31
Not enough data
Content Management
8.3
351
Not enough data
8.1
342
Not enough data
8.2
327
Not enough data
8.5
318
Not enough data
8.3
335
Not enough data
Analytics
8.7
342
Not enough data
8.4
341
Not enough data
8.5
223
Not enough data
8.3
350
Not enough data
Learning Management - Sales Enablement
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
Revenue Enablement - Sales Enablement
8.5
24
Not enough data
8.5
25
Not enough data
9.0
24
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and SparkPost are categorized as Email Tracking
Unique Categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
SparkPost is categorized as Transactional Email and Email Deliverability
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SparkPost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Internet
19.7%
Information Technology and Services
11.3%
Computer Software
9.9%
Financial Services
8.5%
Higher Education
4.2%
Other
46.5%
Alternatives
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
How much does SparkPost cost?
1 Comment
Official Response from SparkPost
SparkPost offers a free test account and a variety of plans to fit sending needs based on volume, starting at $20 / month.Read more
How can I stay aware of outages?
1 Comment
Official Response from SparkPost
We’re proud of SparkPost’s uptime and reliability. We’ve built a fully cloud-based system that scales instantly—and with full elasticity and redundancy. That...Read more
How do I find out what happened to my messages?
1 Comment
Official Response from SparkPost
Detailed information on message delivery and engagement is available through real-time webhooks. In addition, information is available on a pull-basis...Read more
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