SparkPost Reviews & Product Details

SparkPost is the world’s #1 email infrastructure provider and the most performant email delivery service available. Our customers send over 5 trillion messages a year, over 37 percent of the world’s business email. Several SparkPost customers—including the largest social networks—send over a billion emails a day, making us the fastest-growing email delivery service provider on the market. For more than a decade, we’ve developed the leading technology in the email industry and the first email delivery service truly architected for the cloud. From the finely-tuned Momentum MTA to today’s fully elastic cloud email delivery service, we provide our customers with proven highest inbox delivery rates, easy setup and launch, and the most comprehensive analytics and insight. Built on the AWS platform, we give our customers the reliability and scalability they demand—and more. There’s never been a better way to send email. Our technology is powerful, but SparkPost’s most valuable asset is our people—the most talented and experienced email experts in the industry. From deliverability experts to a community of developers to dedicated Technical Account Managers for enterprise customers, our team is there with you every step of the way. Whether you are just starting out building an app; a large, complex enterprise; or somewhere in between, there’s a SparkPost service to match your email delivery needs.

Seller

SparkPost

Discussions

SparkPost Community

Languages Supported

English

Overview by

Elsbeth Russell

Pricing

Pricing provided by SparkPost.

STARTER

$20

per month

PREMIER 100K MESSAGES

$75

per month

View More Pricing Information

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SparkPost Integrations

(1)

Integration information sourced from real user reviews.

SparkPost Media

Proactively monitor the pulse of your email health

Reduce risk and remedy problems before they cause sending outages

Dig deep into differences in behavior between recipients that have recently engaged and those that haven’t

SparkPost Reviews (73)

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Anuj G.

Marketing Automation Executive

Small-Business (50 or fewer emp.)

12/9/2025

"Effortless Platform with Responsive Support"

4/5

What do you like best about SparkPost?

Easy to use platform, quick support team to solve your questions Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Delay from CSM or unable to find user landed in spam Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

9/20/2023

"Sparkpost & MessageBird are irresponsibles"

0/5

What do you like best about SparkPost?

Nothing, the Sparkpost and MessageBird have the worse service I have ever seen Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Sparkpost & MessageBird are irresponsibles with their account suspension, they don't care about the impact they can produce to the customers, and they don't care about the service. They cut our service because they didn't answer to more than 25 emails and 15 tickets we opened to inform that we need the payment information which they changed when moved from Sparkpost to MessageBird. They responded 6 months latter with wrong information delaying more and more the payment, but then they cut the service. It is the worse service I have ever received Review collected by and hosted on G2.com.

Manish G.

Founding Member and Head of Business Operations

Education Management

Mid-Market (51-1000 emp.)

7/27/2023

"More likely Product for Email Marketers"

4.5/5

What do you like best about SparkPost?

Best about this product is -

- Easy to handle

- Better deliverability

- Track opens, clicks, unsubscribe, bounce, etc

- Have template builder

- Get help of customer sucess in-case face any issues such as email deliverability, spam issues etc Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

There is not such any instance where we can say that product is not useful.

We have implemented the same in our marketing automation flow through webengage and the jorneys works well. We would need more support in future whenever we increase our automation journey flow! Review collected by and hosted on G2.com.

Erick O.

diseño y fabricacion de herramentales

Small-Business (50 or fewer emp.)

1/22/2024

"it is very comfortable and fast for social media posts"

5/5

What do you like best about SparkPost?

it has attachments to facilitate use on a cell phone Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

some modes you cannot zoom and work on it Review collected by and hosted on G2.com.

Anuj G.

Luxury Goods & Jewelry

Mid-Market (51-1000 emp.)

9/27/2023

"Best Email Service provider"

5/5

What do you like best about SparkPost?

The Analtytics part which us very easy to use Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

User Interface sometimes there is login issue Review collected by and hosted on G2.com.

sujith g.

Mid-Market (51-1000 emp.)

6/9/2023

"Sparkposts support and service is top notch!"

4.5/5

What do you like best about SparkPost?

I really appreciate how it simplifies the process of sending emails in bulk by utilizing the contacts we've created.

streamlines the task of gathering contact lists, making it much more efficient and convenient for us Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

they maintain a standard formatting

most of the templates available are primarily designed for social media purposes, rather than catering to other types of content Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

3/30/2023

"Good for what I need it for!"

4/5

What do you like best about SparkPost?

I use Sparkpost to manage my customers' email domains through our platform, so I have a pretty narrow use case, but it works perfectly for that use case - no complaints! Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

The only thing I don't like is that domain verification resets after a given timeframe. But I don't think that's something specific to Sparkpost. Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

I use Sparkpost to authenticate customers' email domains for use in our email feature - it allows our customers to 'dupe' their email + make it look like they're sending an individualized email directly from their personal inbox, where in reality, they are actually using our email sender (Sparkpost). Review collected by and hosted on G2.com.

Sathishkannan S.

Senior Associate

Enterprise (> 1000 emp.)

4/21/2023

"Email Delivery and Reporting"

4/5

What do you like best about SparkPost?

Reputation in Email Delivery and Customizable Delivery report Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

In case of issue in demo account, their response is not fast as their production account Review collected by and hosted on G2.com.

Richard M.

Consulting Partner for Marketing

Small-Business (50 or fewer emp.)

9/20/2022

"Not Very Accurate"

1/5

What do you like best about SparkPost?

Easy to Use and not very expensive. They have a long way to go. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Ran a list of about 26,000 emails through their system, and about 300 came back as not mailable. Did a blast with the remaining, but over 400 were non-deliverable, and 65 made SPAM complaints. Review collected by and hosted on G2.com.

Elesha G.

Development Director

Small-Business (50 or fewer emp.)

12/15/2021

"Easy Integration to our CRM"

4.5/5

What do you like best about SparkPost?

SP is very intuitive. I am not a techy by any stretch of the imagination but am by default the "go to" in our office for management of emails. SP integrates into our CRM flawlessly, and we have only on a few occasions had to log into the master account to troubleshoot issues. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

My only complaint is we don't have spell check within our email. Because we use our email integrated within our CRM I am not sure if this is a CRM issue or Sparkpost. Review collected by and hosted on G2.com.